Jeep Liberty Complaints

8,882 consumer complaints on file.

#10279355August 4, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MARCH 2008 MY REAR PASSENGER WINDOW REGULATOR FAILED. TODAY, AUGUST 2009, NOW THE DRIVER SIDE WINDOW HAD JUST DROPPED. I SEE TONS OF JEEP LIBERTY OWNERS HAVE HAD THE EXACT SAME PROBLEM I CALLED CHRYSLER TO COMPLAIN, AND THEY TOLD ME THAT THERE IS NO RECALL AND I AM JUST GOING TO HAVE TO PAY TO REPAIR IT. CHECK ONLINE AT HOW MANY PEOPLE HAVE THE EXACT SAME PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279231August 3, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS FAIL. JAN OF 08 RT REAR WINDOW FELL INTO DOOR PANEL. JULY OF 08 THE LEFT REAR WINDOW DROPPED INTO DOOR PANEL. NOW, JUST AS 3 YEAR WARRANTY IS OVER THE DRIVER'S SIDE FRONT FELL. HAVE GONE TO DEALER AND SINCE I AM NO WHERE CLOSE TO HAVING WARRANTY MILES ON VEHICLE THEY SAID THEY WOULD DO A COURTESY REPAIR. BUT, SINCE 3 HAVE FAILED I ASSUME THE 4TH WILL GO NEXT AND WHO WILL HAVE TO PAY FOR THAT FAILED REGULATOR REPLACEMENT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279260August 3, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOUGHT A USED 2006 JEEP LIBERTY WITH 13K MILES. TWO TIMES THE REAR PASSENGER WINDOWS HAVE FAILED AND FALLEN INTO THE DOOR WHILE DRIVING ALONG THE FREEWAY. CHRYSLER DEALER AND INTERNET RESEARCH SHOWS THAT THIS ISSUE RECURS SEVERAL TIMES ON THIS MODEL. PARTS WERE REPLACED BY DEALER BUT THIS ISSUE APPARENTLY COULD REOCCUR. THE ISSUE IS A DEFECTIVE DESIGN IN THE WINDOW REGULATOR THAT REGULARLY FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279077August 2, 2009
AIR BAGS:SIDE/WINDOW, EQUIPMENT
I HAVE AN 06 JEEP LIBERTY GOT IN OCT 06. IN NOV 06 JEEPS DRIVER SIDE PASSENGER DOOR WAS JAMMED IN WOULD NOT OPEN OR CLOSE. SAME TIME I TOOK IT IN THE WINDOW REGULATOR BROKE. SO ONLY I MONTH OWNING THIS VEHICLE I ALREADY HAD PROBLEMS I HAVE FIXED THE WINDOWS 10 TIMES THE BLOWER 2 TIMES AND NO ONE SEEMS TO HELP ME I'VE BEEN ASKING FOR HELP SINCE I GOT IT AND STILL NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278850July 31, 2009
STEERING
MY KEY LOCKS UP AND I CANNOT TURN IT ALL THE WAY BACK TO RELEASE THE KEY. THEREFORE MY KEY REMAINS IN THE IGNITION. I AM ABLE TO START THE CAR BUT UNABLE TO REMOVE THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279011July 31, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BACK WINDOWS KEEP FALLING IN TO THE BACK DOORS. I HAVE TO REPLACE THE WINDOW REGULATORS EVERY SIX MONTHS. I'M ON MY SECOND REPLACEMENT DRIVERS SIDE BACK WINDOW AND TREE TRIPS TO FIX IT IN ONE YEAR. THEN IN ONE YEAR THE PASSENGERS SIDE FELL IN AN I HAD TO REPLACE THIS WIDOW REGULATOR TOO. THIS IS BECOMING COSTLY AND SEEMS TO BE A DEFECT IN THIS MODEL 2006 JEEP LIBERTY. PLEASE INVESTIGATE. I'M GETTING REALLY TIRED OF REPAIRING THESE WINDOW REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278775July 30, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN THE WINDOW REGULATOR BREAKS ON A JEEP LIBERTY, THE CABLE ASSEMBLY CAN BREAK OFF OF THE WINDOW. THE CABLE THEN CAN COME OUT OF THE DOOR LOCKING ASSEMBLY IF YOU TRY TO USE THE WINDOW CLOSE SWITCH. THIS WILL PREVENT THE DOOR FROM BEING OPENED. THIS HAS HAPPENED TO ME TWICE SO FAR IN 18 MONTHS. IF THE VEHICLE WERE IN AN ACCIDENT AND EMS NEEDED TO GET A PERSON OUT OF THE VEHICLE, THERE IS NO WAY THEY COULD IN THE ABOVE CONDITIONS. THE NUMBER OF COMPLAINTS THAT ARE OUT THERE ON THIS PROBLEM ARE STAGGERING. PLEASE DO SOMETHING BEFORE SOMEONE GETS HURT OR KILLED BY JEEPS LACK OF RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278392July 27, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 30 MPH IN THE PROCESS OF A TURN, THE FRONT PASSENGER SIDE CONTROL BALL JOINT SUDDENLY SNAPPED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278453July 27, 2009
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S REAR WINDOW REGULATOR BROKE AND NOW THE WINDOW WILL NOT GO UP AND DOWN AND SLIDES DOWN BY ITSELF. CHRYSLER ONLY SELLS THE MOTOR AND REGULATOR AND EVERYTHING AS ONE PACKAGE, SO EVEN THOUGH I CAN HEAR THE MOTOR WORKING AND IT IS MOST LIKELY A BROKEN PIECE OF PLASTIC, BECAUSE THAT IS WHAT JEEPS USE FOR REGULATORS, THAT IS CAUSING THE PROBLEM IM GOING TO HAVE TO PAY 300 DOLLARS TO BUY EVERYTHING. IF CHRYSLER WOULD USE A METAL BRACKET AS A REGULATOR INSTEAD OF A CHEAP PIECE OF PLASTIC THERE WOULD NOT BE SO MANY PROBLEMS WITH JEEP LIBERTY'S WINDOW REGULATORS BREAKING. AND SINCE THEY DON'T SELL REGULATORS BY THEMSELVES IT IS ALMOST LIKE CHRYSLER IS DOING IT JUST TO MAKE MORE MONEY AND THAT THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. IT IS A LITTLE BIT RIDICULOUS THAT THEY HAVE NOT RECALLED THESE SHOTTY QUALITY REGULATORS OR EVEN ADDRESSED THE PROBLEM AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278103July 23, 2009
VISIBILITY
2005 JEEP LIBERTY WITH ONLY 43,000 MILES-DRIVING ON THE INTERSTATE AT SPEED LIMIT WHEN REAR WINDOW STARTED SLIDING DOWN. ATTEMPTS TO RAISE WINDOW CAUSED A LOUD GRINDING NOISE. ONCE I REACHED MY DESTINATION, I WAS UNABLE TO LEAVE MY VEHICLE SINCE I CANNOT SECURE THE WINDOW OR THE CONTENTS. I'VE CONTACTED THE DEALERSHIP WHO HAVE INFORMED ME THAT REPAIRS WILL BE IN EXCESS OF $200.00 AND THAT THIS HAPPENS QUITE OFTEN WITH THIS PARTICULAR MODEL. IN 40 YEARS OF DRIVING, I HAVE NEVER HAD THIS HAPPEN. I'VE BEEN A LOYAL JEEP OWNER FOR MORE THAN 15 YEARS BUT THIS IS THE LAST ONE I WILL BUY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277477July 20, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING LESS THAN 60 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED AND KNOCKED THE TIRE OFF THE RIM. THE VEHICLE SLID 100 YARDS, TEARING THE TIRE AND WHEEL UNTIL THE VEHICLE CAME TO A STOP ON ITS OWN. THE DEALER STATED THAT THE BALL JOINTS COULD HAVE BEEN A FACTOR IN THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 06V288000 AND 03V460000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277338July 19, 2009
ELECTRICAL SYSTEM
WAS DRIVING DOWN THE ROAD AND SUDDENLY LOST POWER. HAD TO BE TOWED TO GARAGE AND WAS TOLD THAT THE CRANK SHAFT SENSOR AND CAM SHAFT POSITION SENSORS WERE BOTH GONE AND HAD TO BE REPLACED. JEEP LIBERTY SPORT 2003 ONLY HAS 61000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277381July 19, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE I WAS DRIVING ON THE FREEWAY, THE RIGHT REAR WINDOW ON MY 02 JEEP LIBERTY FELL DOWN. THIS, IN TURN, CAUSED THE REAR DOOR TO 'DEADBOLT' ITSELF. THAT IS, IT WILL ONLY OPEN 3/4 INCH AND THEN THE LATCH CATCHES ON SOMETHING. I'M SUSPECTING A BROKEN WINDOW CABLE MAY BE KEEPING THE LOCK MECHANISM FROM FULLY RELEASING THE DOOR. THIS SUSPECTED DESIGN DEFECT IN THE WINDOW REGULATOR MECHANISM HAS MADE THE RIGHT REAR DOOR UNUSABLE. IF THE WINDOW FELL WHEN PASSENGERS WERE IN THE BACK SEAT, THEY WOULD HAVE BEEN TRAPPED IN THE CAR. AS YOU NEED TO OPEN THE DOOR TO TAKE OFF THE INTERIOR DOOR TRIM TO GET TO THE WINDOW REGULATOR MECHANISM, THE 'DEADBOLT' STATE OF THE LOCK IS PREVENTING THE REPAIR TO BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277093July 17, 2009
VISIBILITY
1. NO UNUSUAL EVENTS, WINDOW (REAR DRIVER'S SIDE) SELDOM CYCLED IN USE. 2. 1 OCCURRENCE, WINDOW GAPED SLOWLY FROM ABOUT AN INCH TO THREE INCHES WHEN CAR WAS STATIONARY. AND WOULD FALL COMPLETELY DOWN WHEN DRIVING. CONSEQUENCES? INTERIOR OF THE CAR WAS EXPOSED TO WEATHER. 3. REGULATOR FAILURE DIAGNOSED. PART REPLACED UNDER WARRANTY.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277170July 17, 2009
VISIBILITY, STRUCTURE
I HAVE A 2005 JEEP LIBERTY RENEGADE. MY CAR HAS LESS THAN 25,000 MILES ON IT, BUT THREE OF THE WINDOWS HAVE HAD TO BE REPLACED BECAUSE THEY FELL DOWN INTO THE WINDOW WELL. THE DRIVER WINDOW IS THE ONLY ONE THAT HAS NOT BEEN REPLACED. EACH WINDOW HAS COST ME $400 TO REPLACE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277199July 17, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS FAIL IN 2007 JEEP LIBERTY. FIRST PASSENGER SIDE REAR WINDOW REGULATOR WENT OUT DURING WARRANTY PERIOD. DEALERSHIP REPLACED IT. THEN JUST AFTER WARRANTY EXPIRED, REGULATOR ON DRIVERS SIDE REAR WINDOW WENT OUT... SEEMS TO BE A DESIGN PROBLEM. VEHICLE SHOULD BE RECALLED AND REPAIRED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276997July 16, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHENEVER THE VEHICLE IS STARTED, THE ENGINE COMPARTMENT MAKES A LOUD CLUNKING NOISE. THE MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE SPARK PLUGS. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE VALVE SYSTEM. THROUGH RESEARCH, HE HAS FOUND NUMEROUS COMPLAINTS ON THIS SAME FAILURE AND BELIEVES IT TO BE A MANUFACTURER DEFECT. HE ALSO BELIEVES THAT A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276918July 15, 2009
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. SUDDENLY, THE ENGINE FAILED WITHOUT WARNING. THE DRIVER PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE ENGINE FAILED TO RESTART AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE TECHNICIAN REPLACED THE CRANKSHAFT SENSOR. IN ADDITION, THE FRONT AND REAR PASSENGER AND DRIVER'S SIDE POWER WINDOW REGULATORS WERE REPLACED TWICE. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276777July 14, 2009
SERVICE BRAKES, HYDRAULIC
I PURCHASED MY JEEP 2 YEARS AGO. OVER THE LAST 6 MONTHS, I HAVE BEEN NOTICING I CAN HARDLY STOP WITH CAR. I BROUGHT MY JEEP TO THE DEALER TO HAVE IT LOOKED AT. MY VEHICLE AT JUST UNDER 19,000 MILES ON IT HAD TO HAVE ALL COMPLETE BRAKES AND ROTORS REPLACED INCLUDING THE EMERGENCY BRAKE PADS ON IT AND NONE OF IT COVERED UNDER WARRANTY. ROTORS ARE ONLY COVERED FOR ONE YEAR OR 12,000 MILES. SO THEY ARE THINKING THE BRAKES AND ROTORS ARE ONLY SAFE FOR ONE YEAR ON BRAND NEW VEHICLES. MY ROTORS AT 19,000 MILES WERE ALMOST FALLING OUT OF MY TWO YEAR OLD VEHICLE, THEY WERE COMPLETELY RUSTED OUT AND COULD HAVE CAUSED A HUGE ACCIDENT. THIS JUST DOESN'T SOUND RIGHT AT ALL, HOWEVER CHRYSLER WOULD DO NOTHING ABOUT IT, SORRY ABOUT MY LUCK BASICALLY. IS THERE A BASIC WARRANTY THAT DEALER'S HAVE TO FOLLOW TO KEEP THE CONSUMER AND THOSE AROUND THE CONSUMER SAFE? OR IS IT THE NORM NOWADAYS TO NOT ONLY PAY FOR A BRAND NEW VEHICLE, BUT HAVE TO SPEND $1,200 A YEAR IN NORMAL WEAR AND TEAR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276400July 11, 2009
FUEL SYSTEM, GASOLINE
I JUST RETURNED FROM ALEXANDER CHRYSLER JEEP IN FRANKLIN, TN 615-794-5000. THEY TRIED TO BLAME A VACUUM HOSE FOR LETTING GASOLINE FUMES IN THE CABIN OF THE 2008 JEEP LIBERTY TO AVOID A WARRANTY FIX. THIS IS WHERE THE MY HEALTH AND SAFETY COMPLAINT COMES IN. MY WIFE HAS BEEN COMPLAINING ABOUT BEING SICK WITH HEADACHES AND STOMACH PAIN FOR MONTHS. ORIGINALLY WE TOOK THE JEEP IN FOR "GAS CAP" WARNING ON THE ODOMETER AND ENGINE LIGHT. NOTHING WAS FOUND. TODAY I TOOK THE JEEP IN AN ALEXANDER FOUND A CLEARLY ABRADED OR DETERIORATED VACUUM HOSE THAT THEY SAID COULD ALLOW THE GAS FUMES INTO THE CABIN. MY WIFE HAS BEEN BREATHING THIS FOR MONTHS AND IF THIS IS A COMMON PROBLEM THIS EXPOSES OCCUPANTS TO TOXIC FUMES AND RISKS AN EXPLOSION HAZARD IN THE ENGINE COMPARTMENT. THIS NEEDS TO BE INVESTIGATED ASAP. IF YOU CAN CONTACT ME ASAP I CAN LET YOU SEE THIS HOSE AS IT SITS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Jeep Liberty