Jeep Liberty Complaints

8,882 consumer complaints on file.

#11194593April 8, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
AFTER DRIVING THE VEHICLE TO MY DESTINATION AND SHUTTING IT OFF. IT WILL NOT RESTART WHEN I GO TO DRIVE IT TO THE NEXT LOCATION .THIS HAS HAPPENED NUMEROUS TIMES. IT HAS LEFT ME STRANDED A COUPLE TIMES. WHILE DRIVING THE VEHICLE TO A LOCATION THE HEADLIGHTS SEEM TO DIM ON THEIR OWN. AFTER HAVING A MECHANIC LOOK AT IT. I WAS TOLD IT WAS THE TIPM CAUSING THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194692April 8, 2019
STRUCTURE:BODY
LOST CONTROL OF BACK END OF VEHICLE , WHILE DRIVING HOME ON A CITY STREET. BROUGHT IT TO A MECHANIC, HE PUT IT ON LIFT AND THERE WAS EXTENSIVE CORROSION ON THE METAL ARMS HOLDING THE FRAME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193651April 3, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A POPPING NOISE EMERGING FROM THE LOWER PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT ON THE PASSENGER SIDE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193439April 2, 2019
POWER TRAIN
ONCE THE VEHICLE HAS BEEN DRIVEN AND THEN TURNED OFF, IT WILL NOT START FOR 20 TO 30 MINUTES UNTIL IT HAS COOLED OFF. IT IS NOT SHOWING ANY CODES,NOT OVERHEATING OR RUNNING HOT, SPARK PLUGS, SPARK PLUG WIRES, ALTERNATOR, AND BATTERY HAVE BEEN REPLACED. I'VE SEEN SEVERAL COMPLAIN ABOUT THE SAME ISSUE WITH 2002 LIBERTIES AND NEWER. IT IS APPARENTLY AN ISSUE WITH A TRANSMISSION SHIFT MODULE BEING TOO CLOSE TO A HEAT SOURCE, AND IT CAN'T TELL THE VEHICLE IS IN PARK UNTIL THE ENGINE COOLS DOWN. IF YOU DRIVE IT AND LEAVE IT OFF FOR LESS THAN 5 MINUTES THERE IS NOT AN ISSUE, BUT IF IT'S TURNED OFF MORE THAN 5 MINUTES IT TAKES BETWEEN 20 AND 30 MINUTES BEFORE IT WILL START. IT STARTED SEVERAL MONTHS AGO SO I'M NOT SURE OF THE EXACT DATE. I CAN TURN IT OFF AND DO A REMOTE START WITH THE KEY AND IT WILL START BACK UP IF THE REMOTE START TIME HASN'T EXPIRED YET, BUT I SHOULDN'T HAVE TO DO THAT TO BE ABLE TO START IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192801March 31, 2019
ENGINE
CHECK ENGINE LIGHT IS ON, ROUGH IDLE, NO POWER ON ACCELERATION, VIBRATES, BURNS GAS, SMOKES.. HAD A COMPRESSION TEST DONE AND AT THE 3RD CYLINDER HAS A COMPRESSION OF 65.. DID SOME RESEARCH ON THIS AFTER WASTING HUNDREDS OF DOLLARS AND IT NEEDS NEW VALVES AND ROCKER ARM. UPON DOING RESEARCH I FOUND PUT THAT JEEPS FROM THE YEAR 2001 ON UP TO 2012 ARE KNOWN FOR THIS PROBLEM! WHY HAS THIS NOT BEEN RECALLED? THIS IS A SERIOUS SAFETY ISSUE NOT TO MENTION VERY COSTLY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192560March 30, 2019
UNKNOWN OR OTHER
ALL BUT ONE OF MY WINDOWS WILL ROLL UP OR DOWN BECAUSE OF THE WINDOW REGULATOR. THERE ARE RECALLS ON OTHER YEARS BUT NOT 2004 DUE TO MANY COMPLIMENTS.THEY SHOULD HAVE A RECALL ON THIS AND FIX THE ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192098March 28, 2019
FUEL/PROPULSION SYSTEM
SO THIS IS A HUGE SAFETY CONCERN I HAVE CAME ACROSS, THIS IS OUTRAGED THE COMPANY HASN'T HAD ANY SORT OF RECALL ACROSS ALL PLATFORMS OF THIS GAS TANK. I HAVE READ NUMEROUS GAS TANK, OVERFLOW FORUMS, AND NUMEROUS YOUTUBE VIDEO OF "GAS BURP" IS THE NICKNAME, WHERE WHEN PUMPING GAS. THE CUSTOM LIKE MYSELF MAY BE INCLIND TO LIKE ANY CAR, ONCE THE GAS UNLEADED IS SELECTED, AND GAS CAP OUT, AND INSERTED INTO IT NORMAL SLOT. IT FILLS NORMALLY, AS THE GAS TANK FILLS NO SOUND IS HEARD, AND LASTLY ONCE THE GAS PUMP CLICKS OFF INSERTING THE GAS. IT SHOULD BE DONE, NOT WITH MY TANK MY TANK AT ANY GAS STATION, AT ANY LOCATION, ANY BRAND, OF CIRCLE K, BP, MOBILE, SHELL, QT? THEY ALL OVERFLOW MY CAR!. THIS SPILL ISN'T A LIGHT SPILL, THIS I'D A MAJOR QUARTER OF A GAS TANK STILL EVERY TIME. ALL OVER THE SIDE OF THE CAR AND THE GROUND AND JEEP AND DEALERSHIP RESPONSE, IS YOU HAVE TO PAY 3K TO REPLACE THE WHOLE GAS TANK. WHICH IS OUTRAGEOUS FOR A SAFETY ISSUE OF DUMPING GAS ALL OVER THE GROUND. THERE HAS BEEN RECALLS ON 2007 MODELS, OF JEEPS AND DODGE DURANGO. BUT MY CAR IN SPECIFIC LIKE MANY OTHERS IN THE 2005-2012 RANGE ARE EXPERIENCING IS. A DODGE FLAW OF THE GAS TANK, IT IS THE PLUNGER SYSTEM TO PREVENT BACKFLOW. WELL THE RUBBER STOPPER ERODES TO ETHANOL WHICH IS IN GASOLINE. BUT I AM HERE TO ADD MY CONCERN IF THE ISSUE AT HAND. I WORK FOR THE DEPARTMENT OF TRANSPORTATION AND TO HAVE CARS SPILLING FUEL OUT OF THE NORMAL CONSUMER USE ANY TIME OF THE YEAR, ANY TEMPERATURE OUTSIDE, AND STATIONS, AND ALSO ANY PUMP NOZZLE WILL DO THE REPEATED ISSUE. I HAVE EVIDENCE OF THIS BUT EVEN YOURSELF CAN GOOGLE GAS BURP CHRYSLER TYPE OF VEHICLES AND IT IS VERY COMMON ISSUE ACROSS FORUMS AND MORE. BEST PART IS, THE WEAR ON THE RUBBER RING IS PAST WARRANTY SO IT OUT OF POCKET CUSTOMERS WHO WIL MOST LIKELY JUST PREFER TO SPILL GAS INSTEAD OF COUGHING UP THE MONEY TO REPLACE A WHOLE GAS FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191771March 27, 2019
FUEL/PROPULSION SYSTEM
I FILL UP THE TANK BUT THE GAS TANK DOES NOT SHOW THAT I PUT GAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192049March 27, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE CONTACT HEARD A SNAP SOUND AND NOTICED THAT THE SUN ROOF POPPED OFF THE TRACK. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT EXITED THE HIGHWAY IMMEDIATELY TO CHECK THE CRACK IN THE SUN ROOF. THE VEHICLE WAS TAKEN TO PALMEN MOTORS (5431 75TH ST, KENOSHA, WI 53142, (262) 671-1935) WHERE IT WAS DIAGNOSED, BUT THE RESULTS WERE NOT DISCLOSED. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NO LONGER MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS IN THE PROCESS OF FINDING PARTS FOR THE SUN ROOF. THE FAILURE MILEAGE WAS 130,000. ..*BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191277March 25, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND AN ABNORMAL FLOPPING NOISE WAS HEARD. ALSO, THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR SUSPENSION WAS FRACTURED. THE CONTACT CALLED GRIEGER'S MOTOR SALES CHRYSLER DODGE JEEP RAM (1756 W US HWY 30, VALPARAISO, IN 46385, (219) 462-4117) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191425March 25, 2019
STRUCTURE:BODY, SUSPENSION, WHEELS
DRIVING VEHICLE AND VEHICLE STARTED MAKING POPPING NOISES RIGHT REAR, AND VEHICLE FELT LIKE THE REAR END WAS FISHTAILING WHY FRONT WAS STILL GOING STRAIGHT. TOOK TO CERTIFIED DEALER AND THEY REPORTED UNSAFE VEHICLE REPORT FILED DUE TO FRAME ROTTED THROUGH ON RIGHT REAR WHERE LOWER CONTROL ARM ATTACHES TO THE FRAME. THIS IS A RECALL ITEM FOR 2006 JEEP LIBERTY IN MAY 2018 (U38). OUTREACHED TO MOPAR AND AS TOLD NO RECALL ON VIN FOR THIS YET IF AUTHORIZED DEALER STATED IT IS WHAT RECALL IS THEY WOULD FILE CLAIM. WHEN TOLD IT IS, WAS DOCUMENTED ON INVOICE, MOPAR STATED THEY NEVER SAID THAT, WAS NOTHING COULD DO, WOULD NOT FILE CLAIM AGAINST U38 RECALL, AND BECAUSE UNABLE TO FIX AND OLD VEHICLE NOTHING WOULD BE DONE TO CORRECT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191452March 25, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THE SKY SLIDER PANORAMIC ROOF HAS SOME BROKEN INTERNAL PARTS AND WON'T FULLY CLOSE CAUSING LEAKING WATER AND LOUD WIND NOISE. ROANOKE JEEP DEALER SAYS THEY CAN'T GET REPLACEMENT PARTS AND THERE IS NO WAY TO FIX. I HAVE VISITED 4 OTHER SHOPS AND THE ONLY SOLUTION OFFERED IS TO REMOVE THE PANORAMIC ROOF AND REPLACE WITH FULL METAL ROOF WITH A COST OF $5000. I CAN'T BELIEVE THERE ARE NO REPLACEMENT PARTS FOR A 10 YEAR OLD VEHICLE AND I'M STUCK WITH A VEHICLE THAT IS GOING TO LEAK EVERY TIME IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191156March 24, 2019
AIR BAGS
AIRBAG LIGHT COMES ON WHEN I STOP OR TURN MY BLINKER ON. POPS UP AND THEN TURNS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189969March 19, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY VIEW RETRACTABLE SUN ROOF FAILED TO OPEN AND CLOSE PROPERLY. JIM SHORKEY CHRYSLER DODGE JEEP RAM FIAT (13230 US-30, NORTH HUNTINGDON, PA 15642, (412) 872-2400) WAS NOTIFIED OF THE FAILURE AND INDICATED THE EXTENSIVE NATURE OF THE REPAIR, BUT HAD NOT REMEDIED THE FAILURE IN A REASONABLE TIME FRAME. THE FAILURE CONTINUED TO THE POINT THAT THE CONTACT HAD TO MANUALLY CLOSE THE SKY VIEW RETRACTABLE SUN ROOF WITH FORCE. TAPE WAS LATER APPLIED DUE TO AIR NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE INDEPENDENT SUPPLIER OF THE PART WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189972March 19, 2019
ENGINE
MISFIRE IN CYLINDER 3. REPLACED COILS, PLUGS, AND COMPUTER. STILL THROWING THE CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190009March 19, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY STEERED TO THE LEFT AND RIGHT. THE CONTACT MENTIONED THAT THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES AFTER CAUSING THE FRONT DRIVER SIDE TIRE TO DETACH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE UPPER AND LOWER CONTROL ARMS, BALL JOINTS, AND TIRES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 285,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186985March 15, 2019
FUEL/PROPULSION SYSTEM
SKID PLATE AND STRAPS ON FUEL TANK IS RUSTING ALL APART. IT HAS RUSTED ENOUGH THERE IS HOLE YOU CAN PUT YOUR FIGURE IN AND ACTUALLY TOUCH PLASTIC TANK. THE REST OF SKID PLATE IS RUSTED SO MUCH YOU CAN SEE THE LAYERS OF THE METAL SEPARATING. VEHICLE ONLY HAD AROUND 62,000 MILES WHEN IT WAS FIST FOUND AND IT AT THIS POINT OF RUSTING. VEHICLE HAS NEVER BEEN OFF ROAD AND WAS TAKEN EXCELLENT CARE OFF INCLUDING PROMPT REMOVAL OF ANY ROAD SALT. LAST 3 1/2 YEARS HAS NOT BEEN DRIVEN VERY RARELY WHEN IT HAS SNOWED MORE THEN AN INCH UNTIL ROADS WERE COMPLETELY CLEAR. AS OF 3/14/2019 WHEN IT WAS TAKEN TO DEALERSHIP TO BE CHECKED OUT THERE WERE NO REPLACEMENT PARTS AVAILABLE AND THERE WAS NO IDEA WHEN THERE WOULD BE PER THE DEALERSHIP WHEN THEY CALLED TO CHECK ON PARTS. ESTIMATED COST FOR REPAIRS PER DEALERSHIP WILL BE ALMOST $1000.00. PER DEALERSHIP THE RUSTED SKID PLATE AND STRAPS LIVES GAS TANK VULNERABLE IN A CRASH OR TO OBJECT INTRUSION. ALSO IF STRAPS RUST ENOUGH COULD CASE GAS TANK TO DROP. PERSONALLY I FEEL THIS SHOULD BE A RECALL PROBLEM SINCE IT IS NOT SOMETHING THAT WOULD BE EASILY FOUND AND COULD CAUSE DEATH OR INJURY. IT HAD NOT BEEN FOUND DURING ROUTE MAINTAINED AND I ONLY FOUND IT BY ACCIDENT WHEN IT WAS UP ON A RACK AND MECHANIC WAS SHOWING ME SOMETHING ELSE. MORE THAN LIKELY THERE IS A LARGE AMOUNT OF SAME MODEL AND YEAR VEHICLES ON ROAD WITH THIS SAME ISSUES THAT OWNERS ARE UNAWARE OF. JEEP DID A RECALL ON 2005 LIBERTY BEFORE DUE TO VULNERABILITY OF GAS TANK CONCERNING THE HITCH. AND SHOULD DO THE SAME WITH THIS AS IT LEAVES THE GAS TANK VULNERABLE AND SHOULD NEVER BE OCCURRING. IT IS STRICTLY A CASE OF USING INFERIOR MATERIAL ON A VULNERABLE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187021March 15, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT TWO OF THE FRONT SUN ROOF CLIPS FRACTURED. AS A RESULT, THE SUN ROOF DETACHED FROM THE VEHICLE WHILE DRIVING 30 MPH. THE CONTACT HAD TO DUCT TAPE THE SUN ROOF TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. METRO CHRYSLER DODGE JEEP RAM (650 MEMORIAL DR C, CHICOPEE, MA 01020, (413) 783-9911) AND AN INDEPENDENT MECHANIC ADVISED THE CONTACT TO TRADE IN THE VEHICLE. THE CONTACT WAS INFORMED THAT REPAIRING THE SUN ROOF WOULD BE A WASTE MONEY SINCE THE FAILURE WOULD LIKELY RECUR. THE FAILURE MILEAGE WAS 124,423.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186596March 13, 2019
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MADE ABNORMAL WHINING NOISES WHEN DRIVING OVER BUMPS IN THE ROAD. THE CONTACT NOTICED THAT THE LOWER FRAME AND CONTROL ARM WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND SHOULD BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 97,000. *BF. CONSUMER WAS TOLD BY THE REPAIR SHOP THE FRONT CROSS MEMBER SUB-FRAME WAS BROKEN. CAR MILES WERE UNDER 10,000 AND THE WAS OVER 10 YEARS OLDS. CONSUMER CALLED THE JEEP CORPORATE OFFUCE ON 3/13/19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186276March 12, 2019
ELECTRICAL SYSTEM
THIS IS THE 3RD WINDOW LIFT PLATE ON OUR JEEP THAT WE HAVE HAD TO GET REPAIRED . THEY WANT TO CHARGE ME $550.00 TO REPLACE THIS ONE ALSO . THIS PROBLEM MAKES US NOT WANT TO OPEN ANY OF OUR WINDOWS, WHICH IS A MANUFACTURING DEFECT WHICH SHOULD BE UNDER A RECALL. THE TRACK IS PLASTIC AND IT BREAKS A LOT . I'VE HEARD MANY COMPLAINTS FROM UNSATISFIED JEEP OWNERS WITH THE SAME PROBLEM. WE WERE PARKED AND MY WIFE TRIED TO OPEN THE WINDOW AND IT SNAPPED AND THE POWER WINDOW WOULDN'T ROLL BACK BACK UP AND WE WERE STUCK WITH THE WINDOW HALF WAY UP AND IT WAS 5 DEGREES OUTSIDE...NOT FUN !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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