Jeep Liberty Complaints

8,882 consumer complaints on file.

#10470824August 15, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH ON AN EXIT RAMP, THE FRONT PASSENGER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHERE THE FRONT PASSENGER'S SIDE LOWER BALL JOINT WAS REPLACED. TWO MONTHS LATER, THE FRONT DRIVER'S SIDE LOWER BALL JOINT FRACTURED WHICH CAUSED THE WHEEL TO DETACH WHICH WAS REPAIRED BY THE CONTACT. THE VEHICLE WAS ALSO PREVIOUSLY REPAIRED IN 2007 UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470579August 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STARTED TO MAKE A POPPING SOUND AND THE STEERING WHEEL BEGAN TO SWERVE TO THE LEFT. IN ADDITION, THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. UPDATED 10/10/12*CN UPDATED 10/15/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470472August 13, 2012
SUSPENSION
FOR THE LAST YEAR OR SO WE HAVE HAD PROBLEMS WITH THE JEEP SWAYING EVERYTIME WE ACCELERATE AND DECELERATE. THIS WAS BECOMING A SERIOUS SAFETY CONCERN AND TOOK THE JEEP TO MY MECHANIC AFTER RESEARCHING ON GOOGLE AND FINDING OTHER JEEP OWNERS REPORTING THE SAME ISSUE. MY MECHANIC REPORTED THAT HE HAD TO REPLACE THE REAR SUSPENSION LOWER CONTROL ARM WHICH FIXED THE PROBLEM. I HAD THIS WORK DONE IN APRIL 2012 AND HAVE SINCE SEEN THAT A RECALL HAS BEEN ISSUED FOR THIS SAME PROBLEM (NHTSA ACTION NUMBER EA11013) BUT THE RECALL DOES NOT INCLUDE JEEPS MANUFACTURED IN TEXAS SINCE IT IS EXPLAINED THAT THE CAUSE IS CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. I BELIEVE THIS NEEDS FURTHER INVESTIGATION OF THE POTENTIAL CAUSES AND NEEDS TO BE EXPANDED TO TEXAS AND POSSIBLY OTHER STATES AS WELL. I PERSONALLY WOULD LIKE CHRYSLER TO BE HELD ACCOUNTABLE AND BELIEVE THAT I SHOULD BE REIMBURSED FOR MY EXPENSES WHICH WERE QUITE SUBSTANTIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470262August 11, 2012
STRUCTURE, ELECTRICAL SYSTEM
THE SUNROOF LEAKS INTO THE HEADLINER CAUSING MOLD AND ALSO AFFECTING THE ELECTRICAL WIRES IN THE HEADLINER. WE HAVE A 3 YEAR OLD SON AND I BELIEVE THAT THIS COULD CAUSE A THREAT TO HIM AS WELL AS MY WIFE WHO'S DRIVES THE CAR. IT HAS BEEN BROUGHT TO MY ATTENTION THAT JEEP IS AWARE OF THE PROBLEM WITH THIS MODEL AS WELL AS OTHER MODELS THAT HAVE THE SAME PROBLEM, I AM A WARE THAT IT IS A USED CAR BUT WITH THE RESEARCH THAT I HAVE DONE ITS NOT THE FACT THAT IT IS USED, IT WAS A PROBLEM THAT WAS WRONG WHEN THIS 2008 JEEP HAD WHEN IT ROLLED OFF THE LINE, AND I'M CONSERENED FOR MY WIFE AND SONS SAFETY AS WELL AS SO MANY OTHER DEALING WITH THIS SAME PROBLEM!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470088August 10, 2012
AIR BAGS
AIRBAG WARNING LIGHT ILLUMINATING FOR NO APPARENT REASON. DEALERSHIP CANNOT FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470096August 10, 2012
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THERE WAS AN ABNORMAL FUEL SMELL. THE VEHICLE WAS TOWED TO AN AUTO SHOP FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. AFTER THE FUEL PUMP WAS REPLACED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THE FRONT DRIVER SIDE WINDOW AND THE REAR DRIVER AND PASSENGER SIDE WINDOW WOULD NOT OPEN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469961August 9, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD TO REPLACE THE POWER WINDOW REGULATORS ON THE BACK WINDOWS OF MY JEEP LIBERTY 2002 ON 5 DIFFERENT OCCASIONS. I HAVE BARELY USED THESE WINDOWS AND THIS HAS BEEN A HEMORRHAGE OF MONEY. THE FIRST TIME THIS HAPPENED, THEY INFORMED ME AT THE DEALERSHIP THAT I WAS OVER THE DATE OF WARRANTY, AND THAT MY MILEAGE ALSO EXCEEDED THE LIMIT. I HAD TO REPLACE THE TWO BACK ONES, THEN I HAD TO GO BACK AND REPLACE A THIRD ONE, LESS THAN A YEAR AFTER THAT. THE FOURTH AND FIFTH TIME IT HAPPENED, I WENT TO AN INDEPENDENT SHOP AS GOING TO THE DEALERSHIP WAS TOO EXPENSIVE, NOW THE WINDOW DOES NOT WORK AGAIN. THE WINDOWS JUST FALL, AND WATER AND DEBRIS COME INTO THE CAR. AMONG JEEP LIBERTY OWNERS, THIS IS A VERY COMMON PROBLEM, AND ONE THAT THERE SHOULD HAVE BEEN A RECALL ON. I WANT TO PLACE A COMPLAINT BECAUSE THIS CAR CAME DEFECTIVE AND NOTHING HAS BEEN DONE SO FAR TO ASSIST PEOPLE WHO PURCHASED IT. CUSTOMERS NEED PROTECTION ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470019August 9, 2012
AIR BAGS
AIR BAG LIGHT COMES ON AND STAYS ON. SEEMS TO ONLY HAPPEN DURING THE SUMMER MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469664August 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED HAT THE PROTECTIVE BOOTH COVER FOR THE DRIVE SHAFT WAS MISSING AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469665August 8, 2012
SUSPENSION, SUSPENSION:REAR
I RECEIVED A RECALL NOTICE THAT MY VEHICLES REAR SUSPENSION LOWER CONTROL ARMS COULD BREAK WITHOUT WARNING AND CAUSE A CRASH. HOWEVER, THE DEALERSHIPS ARE OUT OF THE PART TO REPLACE THIS PART AND THEY ARE ON BACK ORDER WITH NO TIME FRAME OF WHEN THEY WILL GET THE PRODUCT IN. THIS IS MY FAMILY VEHICLE AND I HAVE NO ALTERNATIVE VEHICLE TO DRIVE IN THE MEANTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469575August 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATINO OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) HE CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE MANUFACTURER HAD NOT SHIPPED THEM THE PARTS NEEDED IN ORDER TO REMEDY THE RECALL PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO ADVISED THE CONTACT TO LOCATE ANOTHER DEALER. THE CONTACT BELIEVED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469576August 7, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THERE HAVE BEEN FIVE INSTANCES OF FAILURE OF THE REGULATORS FOR THE REAR DOOR POWER WINDOWS. IN THIS LATEST INCIDENT, THE CABLE FOR THE WINDOWS SNAPPED AND CAME THROUGH THE DOOR LOCK AREA IN THE JAM ON THE REAR DRIVER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469299August 6, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL OVERFLOWED AND SPEWED ONTO THE CONTACT'S HANDS, ARMS AND CLOTHING. THE FAILURE RECURRED WHENEVER THE CONTACT REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION BUT THERE WAS NO DEFECT FOUND. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE BUT PROVIDED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 31,000. THE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469250August 5, 2012
ENGINE
VEHICLE WAS MAINTAINED. OIL CHANGED ON A REGULAR BASIS AND NOW OIL IS LEAKING INTO THE ANTIFREEZE. MECHANIC SAID IT NEEDS A NEW ENGINE. THESE JEEPS ARE JUNK. OBVIOUSLY THERE SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469170August 4, 2012
AIR BAGS
UPON STARTING THE JEEP, THE AIR BAG LIGHT WENT OFF THEN CAME BACK ON AND STAYED ON UNTIL THE JEEP WAS TURNED OFF. THIS WAS A SHORT 10 MINUTE TRIP - MAYBE 5 MILES. THIS HAPPENED AGAIN THE NEXT DAY (TODAY). I MADE ONE OTHER TRIP IN BETWEEN WHERE THIS DID NOT HAPPEN. THIS HAS NEVER HAPPENED BEFORE. OCCASIONALLY THE OVERHEAD LIGHTS WILL FLASH ON/OFF AS WELL. I HAD THE BATTERY HARNESS REPLACED WITHIN THE LAST YEAR. NOT SURE IF THAT IS RELATED OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469087August 3, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION:REAR). THE CONTACT NOTIFIED AN AUTHORIZED DEALER AND SCHEDULED AND APPOINTMENT TO BRING THE VEHICLE IN FOR REPAIR. ON THE DAY THAT THE REPAIRS WERE TO BE PERFORMED, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY WERE UNAWARE AS TO WHEN THEY WOULD BECOME AVAILABLE THE CONTACT WAS INFORMED THAT THE PARTS WERE ON A BACK ORDER. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468766August 1, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE FAILURE WAS CAUSED BY A FAILING CLOCK SPRING, WHICH WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED THE CONTACT THAT THE AIR BAG POSSIBLY WOULD NOT DEPLOY IN THE EVENT OF A CRASH OR COULD POSSIBLY DEPLOY INADVERTENTLY AND WITHOUT WARNING. THE CONTACT SPOKE WITH THE MANUFACTURER AND BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 69,000. ....UPDATED 10/11/12 *BF UPDATED 10/15/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468120July 28, 2012
POWER TRAIN
THE 2012 JEEP LIBERTY AUTOMATIC TRANSMISSION "CLUNKS" SEVERELY WHEN UPSHIFTING OR DOWNSHIFTING. A LOUD "CLUNK" IS NOTED AT EITHER THE TRANSMISSION OR DRIVESHAFT U-JOINT. I TOOK THE VEHICLE TO THE JEEP DEALERSHIP AND TECHNICIANS REPLICATED THE DISCREPANCY. THE TECHNICIAN ALSO TRIED ANOTHER VEHICLE (A DIFFERENT MODEL WITH THE SAME TYPE TRANSMISSION) THAT WAS ON THE LOT AND IT TOO, HAD THIS LOUD "CLUNK". THE DEALERSHIP CONTACTED CHRYSLER, AND WERE TOLD BY CHRYSLER THAT CHRYSLER IS AWARE OF THIS PROBLEM, BUT HAS NO "FIX" OR "REPAIR" FOR THIS PROBLEM. ONE OF THESE DAYS, THE TRANSMISSION IS GOING TO FAIL OR A U-JOINT IS GOING TO FAIL WHICH COULD RESULT IN A SERIOUS ACCIDENT. AND CHRYSLER ALREADY KNOWS ABOUT THIS DISCREPANCY!!! THIS HAPPENED ON A 2012 JEEP LIBERTY THAT IS BRAND NEW AND NOW HAS 5,000 MILES ON IT AND IT CONTINUES TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467949July 27, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR DRIVER SIDE WINDOW INDEPENDENTLY OPENED AND FELL INTO THE DOOR PANEL. THE CONTACT HAD EXPERIENCED THE FAILURE TWICE PRIOR TO THE MOST RECENT FAILURE. THE IDENTICAL FAILURE OCCURRED TO THE REAR PASSENGER SIDE WINDOW AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 40,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THERE WERE SIX (6) INCIDENTS (3 EACH) INVOLVING THE PASSENGER AND DRIVER'S REAR WINDOW. THE MOST RECENT WINDOW FAILURE WAS ON 7/25/2012. UPDATED 09/12/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468042July 27, 2012
ENGINE
FAILED THERMOSTAT HOUSING AT 94,000 MILES. THERMOSTAT HOUSING DID NOT OPEN FOR COOLANT TO PASS CAUSING EXTENSIVE ENGINE DAMAGE TO HEAD GASKETS AND PISTONS WITH 7K DAMAGE . THERE WAS NO WARNING OF OVERHEATING OR ERROR CODES ON DASH BOARD AS THERMOSTAT FAILED. CAR JUST STOPPED AT 5MPH. CAR WELL MAINTAINED AND SERVICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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