Jeep Liberty Complaints

8,882 consumer complaints on file.

#10477861October 1, 2012
SUSPENSION:REAR
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING REAR SUSPENSION LOWER CONTROL ARMS *TGW THE CONSUMER STATED HE HAS BEEN TRYING TO GET THE RECALL DONE WITH NO SUCCESS. THE DEALER INFORMED HIM, THAT HE WOULD BE PLACED ON A LIST, DUE TO THE LIMITED AVAILABILITY OF PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478095October 1, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN IT RAINED WATER PENETRATED THE DRIVER SIDE FLOOR BOARD CAUSING THE CARPET TO MILDEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478115October 1, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE WOULD VEER TO THE LEFT OR RIGHT INDEPENDENTLY WITHOUT ANY NOTICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSE THAT THE FRONT BALL JOINTS AND CONTROL ARMS BROKE. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 111,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478132October 1, 2012
VISIBILITY
ON THE ABOVE MENTIONED DATE I WAS DRIVING HOME FROM RUNNING ERRANDS AND WHILE DOING SO I HAD MY SUNROOF OPEN. WHILE I WAS DRIVING I DECIDED TO CLOSE MY SUNROOF AND WHEN I DID SO IT MADE A STRANGE SOUND WHILE CLOSING. I THEN NOTICED THAT THE SUNROOF HAD NOT CLOSED PROPERLY AND WAS STILL PARTIALLY OPEN. I CONTACTED MY INSURANCE AGENCY WHO SUGGESTED I BRING MY VEHICLE TO ONE OF THEIR GARAGES TO BE INSPECTED. UPON INSPECTION, IT WAS DETERMINED THAT THIS WAS INDEED NOT COVERED UNDER MY INSURANCE PLAN. I WAS REFEREED TO YOU FOR POSSIBLE ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478172October 1, 2012
FUEL/PROPULSION SYSTEM
WHEN PUMPING GAS I CAN ONLY PUT IN LESS THAN A GALLON AT A TIME OR IT WILL ALL SPIT BACK OUT OF THE TANK. I HAVE BEEN TO 3 MECHANICS AND THEY ALL SAID ITS A COMMON PROBLEM WITH JEEP LIBERTY'S AND THEY NEED TO REPLACE THE TANK... THINK I'LL WAIT AND SEE IF CHRYSLER DOES THE RIGHT THING AND RECALLS THE PROBLEM SEEING HOW HUNDREDS OF OTHER OWNERS HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478013September 30, 2012
AIR BAGS
AIRBAG LIGHT TURNS AND DOES NOT DISAPPEAR UNLESS I TURN THE ENGINE OFF, WAIT A MINUTE, AND TURN BACK ON THEN AIRBAG LIGHT DISAPPEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477465September 29, 2012
FUEL/PROPULSION SYSTEM
ON OUR 2007 JEEP LIBERTY SPORT GASOLINE SPEWS OUT EVERYTIME WE FILL IT IF WE DO NOT SLOW THE FILLING UP WHEN WE THINK THE TANK MAY BECOMING NEAR FULL. SOMETIMES IT DOESN'T MATTER WHAT YOU DO IT SPEWS OUT GASOLINE ONTO THE CAR AND THE PERSON FILLING IT. WE NEVER PUT IT ON AUTO TURN OFF WHEN FILLING THE GAS TANK BECAUSE IT WILL SPEW OUT. THIS HAPPENS AT ANY GAS STATION IN SEVERAL STATES. THIS DANGEROUS TO THE PERSON FILLING THE TANK, TO THOSE AT THE GAS STATION, AND TO THE ENVIRONMENT. A SAFETY RECALL BY CHRYSLER JEEP OUGHT TO BE PUT IN MOTION SINCE MANY OTHERS HAVE POSTED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477953September 29, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I GOT INTO THE CAR, STARTED IT, AND THE BACK LEFT PASSENGER WINDOW DROPPED. I BOUGHT PART NUMBER 68059647-AA REGULATOR 2303900 FOR $167.00 ON 7/2/2010.TO REPAIR THE WINDOW. 2/20/2012 I HAD TO REPLACE THE DRIVER'S SIDE WINDOW REGULATOR AS IT DROPPED THE WINDOW AND WOULD NOT FUNCTION. I BOUGHT PART NUMBER 68059645-AB REGULATOR 23039005 FOR $182.00. SINCE THEN THE PASSENGERS' SIDE WINDOWS HAVE ALSO FAILED. ON 9/28/2012, THE BACK LEFT WINDOW REGULATOR FAILED AGAIN. I MIGHT ACCEPT 1 WINDOW REGULATOR FAILING BUT NOT 4 OR 5, IF YOU COUNT A SECOND FAILURE. WHAT GETS ME IS THE FACT THAT THE BACK WINDOWS DO NOT GET A GREAT DEAL OF USE. I BELIEVE THEY'VE BEEN USED MAYBE 10 TIMES SINCE I BOUGHT THE CAR IN 2004. FOR A SECOND FAILURE, WHEN THE PART HAS NOT HAD BUT 2 USES (TO CHECK THAT THE WINDOW WAS OPERATIONAL), IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477362September 28, 2012
SUSPENSION, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER:12V085000(SUSPENSION:REAR). SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, THE CONTACT ENCOUNTERED DIFFICULTY STEERING AND MAINTAINING CONTROL OVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE DRIVER'S SIDE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,698. ...UPDATED 10/17/12 *BF UPDATED 11/27/12*LJ THE CONSUMER STATED ANOTHER BALL JOINT FELL OFF. UPDATED 11/28/2012 *JS UPDATED 12/04/12 *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477378September 28, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE HOOD LATCH SLIPPED AND FELL DOWN WHILE THE CONTACT WAS UNDER THE HOOD. THE CONTACT STATED THAT THERE WERE NO SUPPORT CLAMPS FOR THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,400 AND THE CURRENT MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477409September 28, 2012
ENGINE
JEEP STARTED MISSING AND STALLED AS I WAS DRIVING. LOST BREAK PRESSURE AND STEERING CONTROL OF THE VEHICLE. THANK GOODNESS I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. THE ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT RESTART. AFTER BEING TOWED TO A MECHANIC, HE TOLD ME THE VALUES WHERE DONE AND THE MOTOR WAS SHOT. I HAVE SINCE LOOKED UP THE PROBLEM ON THE WEB AND HAVE FOUND THAT MOST 2002 JEEP LIBERTY'S HAVE EXPERIENCED THE SAME PROBLEM, REPEATEDLY, ONE GUY IS ON HIS FOURTH MOTOR. SPOKE TO THE LOCAL CHRYSLER DEALER WHO ACTED LIKE I SPOKE A FOREIGN LANGUAGE, NEVER HEARD OF THE PROBLEM. THIS IS THE COMPANY WE JUST BAILED OUT WITH TAXPAYER DOLLARS, CORRECT! I AM AT A LOSS, CAN'T AFFORD TO FIX IT NOR BUY A NEW VEHICLE. PLEASE PUT SOME PRESSURE ON CHRYSLER TO ADDRESS THE ISSUE, WE ADDRESSED THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477252September 27, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE DRIVER REAR SIDE WINDOW FELL DOWN INTO THE DOOR. THE CONTACT MENTIONED THAT THE WINDOW BECAME INOPERABLE. ALSO, THE REAR PASSENGER SIDE AND FRONT PASSENGER SIDE WINDOWS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE WINDOW REGULATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 133, 000 AND THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477264September 27, 2012
STEERING, SUSPENSION, AIR BAGS
JUST PURCHASED VEHICLE, TOLD BY LOCAL DEALER IN EARLY JULY THAT THERE WAS A RECALL ON LOWER BALL JOINTS, WITH A NATIONAL BACK ORDER ON PARTS, AFTER COMPLETING REPAIR 9/24, THEY STATED IT NEEDS NEW STEERING KNUCKLES AT $1094.00. ON TUESDAY 9/25 SAID IT WAS READY TO PICK UP, I ASKED IF THEY SOLVED THE "AIR BAG" LIGHT BEING ON, THEY SAID IT WOULD BE A FEW MORE DAYS. THEY CALLED THIS MORNING (9/28) AND SAID THEY CAN NOT GIVE ME THE VEHICLE BACK BECAUSE THE BALL JOINTS ARE NOW FALLING OUT. I ASKED "SINCE I DROVE IT IN, WHY AFTER YOU RECALL REPAIR IS IT NOT DRIVE ABLE? THEY SAID SAFETY REASONS. SO NOW I HAVE A JEEP BEING HELD HOSTAGE, WITH STILL NO ANSWER FOR THE "AIR BAG" LIGHT TO BE ON. SOMETHING IS WRONG WITH THESE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477292September 27, 2012
SERVICE BRAKES
WENT FOR MY NORMAL OIL CHANGE AND ROTATE TIRES AT THE DEALER. THE SERVICE WRITER CAME OUT TO INFORM ME I NEED REAR BRAKES AS THEY HAVE WORN DOWN AND THE ROTOR NEEDS TO BE TURNED AS IT IS OUT OF ROUND. I TOLD THEM HOW COULD THE REAR BE OUT IN 12600 MILES AND THE FRONT BRAKES ARE GOOD. IF THEY ARE THAT WORN WHY IS THERE NO WARNING TO LET ME KNOW AS IT IS UNSAFE AND I COULD HAVE BRAKE FAILURE. THEY TOLD ME MANY CHRYSLER VANS AS WELL AS SOME 2009 AND 2010 HAVE A DEFECT IN THE BRAKES THAT CAUSE THEM TO FAIL WAY SOONER THEN THEY SHOULD. I PAID ALMOST $400 FOR THE BACK BRAKES TO BE DONE AND CALLED CHRYSLER CORP AND MADE A CASE. THEY AGREED THAT IT SHOULD NOT HAVE FAILED AT THAT LOW MILEAGE AND OTHERS HAVE DONE ALSO. I AM GOING TO GET A TOTAL REFUND FOR WHAT I SPEND AFTER MANY CALLS TO GET IT PAID BY THEM AS I FEEL IT IS A UNSAFE CONDITION THAT MANY OTHER PRODUCTS THEY MAKE HAVE THE SAME PROBLEMS AND WHY I SHOULD PAID FOR A DEFECT IN THEIR BRAKE SYSTEMS. I ASKED IN THE NEXT 12000 MILES IF THEY WEAR OUT AGAIN WILL THEY REPAIR THE PROBLEM AGAIN AND SHE SAID NO. IT IS NOT FAIR OR SAFE TO HAVE A JEEP THAT WILL KEEP HAVING THE REAR BRAKES WEAR OUT WAY BEFORE TIME AND A UNSAFE CONDITION TOO. I CALLED A FEW BARKS ROTOR MFG. COMPANIES AND THEY TOLD ME ALSO THEY HAVE A MAJOR DEFECT IN THEIR BRAKE SYSTEMS AS THE WEIGHT OF THEM AS CERTAIN JEEPS AND VANS IS WAY TOO MUCH FOR THE BRAKE SYSTEM THEY HAVE ON THE REARS AND FRONTS. I ALSO SEE CLASS ACTION LAW SUITS AGAINST THEM ON THIS BRAKES WEAR OUT PROBLEMS ON 2009 AND 2010 VANS THAT ARE IN A DODGE JOURNEY BULLETIN WB-D-11-07 AND IT IS THE SAME AS MY DEFECT BUT THEY SAID IT DOES NOT COVER THE JEEP LIBERTY BUT WILL REFUND MY MONEY ONCE FOR THE COST I PAID. I AM NOW AFRAID MY BRAKES WILL FAIL AND CAUSE A ACCIDENT. THEY DON`T SEEM TO CARE TO GO ANY FURTHER OTHER THEN PAY ME BACK MY MONEY FOR THE FAILED BRAKES IN THE REAR ONE TIME ONLY.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477145September 26, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP WITH GASOLINE IT SPITS BACK A PINT OR MORE DOWN THE SIDE OF THE BODY WHEN THE AUTO SHUTOFF TRIPS. I SEE THIS AS A SAFETY HAZARD, A WASTE OF EXPENSIVE FUEL, AND DAMAGING TO THE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476794September 24, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE KEY HAD BECOME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SHIFTER CABLE HAD TO BE PRESSED IN ORDER TO REMOVE THE KEY. THE CONTACT MENTIONED THAT THE VEHICLE WAS GOING TO BE TAKEN TO THE DEALER FOR REPAIRS, BUT THERE WAS NO SPECIFIC INDICATION AS TO WHAT CAUSED THE PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 82,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476646September 21, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL DRIVEWAY, SHE HEARD A LOUD NOISE NEAR THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TOP OF THE WHEEL WAS ABNORMALLY TILTED INWARD. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE UPPER CONTROL BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475920September 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TURNING RIGHT, THE FRONT END OF THE VEHICLE ABRUPTLY PULLED TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A PARKED VEHICLE AS A RESULT. THERE WERE NO INJURIES. THE CONTACT BELIEVED THAT THE FRONT AXLE FAILED AND CAUSED THE CRASH. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475850September 18, 2012
AIR BAGS
AIR BAG LIGHT CAME ON AND OFF TWICE WITHIN TWO MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475571September 17, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW REGULATORS HAVE BROKEN 4 TIMES, FIX IS HUNDREDS OF DOLLARS. DEALER TOLD US JEEP USES INFERIOR PLASTIC PARTS AND REFUSES TO CORRECT THIS PROBLEM. WILL NEVER BUY A JEEP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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