Jeep Liberty Complaints

8,882 consumer complaints on file.

#10487847December 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO SCHEDULE REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE ON BACK ORDER DUE TO COMPLICATIONS WITH THE OVERSEAS FACTORY. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE FOR ONE TO TWO MONTHS AND SHE WOULD BE NOTIFIED WHEN IT ARRIVED. THE RECALL STARTED MARCH 5, 2012 AND THE CONTACT STATED THAT THE REMEDY SHOULD HAVE BEEN READILY AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487879December 10, 2012
FUEL/PROPULSION SYSTEM
REFUELING THE VEHICLE CAUSES GASOLINE TO OVERFLOW FROM THE FILLER TUBE AND RUN DOWN THE SIDE OF THE CAR ONTO THE GROUND. APPROX10-12 OZ. OF FUEL WILL SPILL OUT EVERY TIME THE VEHICLE IS FILLED UP AT ANY GAS STATION. THERE APPEARS TO BE A VENTING ISSUE WITH JEEP GAS TANKS. A QUICK GOOGLE SEARCH RETURNS MANY RESULTS OF THIS ISSUE, MOST COMMONLY KNOWN AS 'GAS TANK BURPING'. IT AFFECTS DIFFERENT JEEP MODELS. HERE IS A YOUTUBE VIDEO OF THE PROBLEM: HTTP://WWW.YOUTUBE.COM/WATCH?V=6FEAMUAUKO8 I WOULD CONSIDER THIS TO BE A DESIGN FLAW AND A POTENTIAL FIRE HAZARD. CHRYSLER DEALERSHIP ARE UNWILLING TO HELP ME BECAUSE I AM OUT OF THE 36,000 MILE WARRANTY PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487732December 8, 2012
EXTERIOR LIGHTING
HEADLIGHTS FLASH ON AND OFF RANDOMLY. HEAR A CLICKING/FLICKERING SOUND ON DASHBOARD WHEN IT HAPPENS. HAPPENS FAST--FLICKER OFF AND THEN BACK ON WITHIN A COUPLE OF SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487394December 5, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL THE FUEL TANK IT SPEWS GAS ALL OVER THE PLACE. AFTER LOOKING ONLINE IT APPEARS THAT THIS IS A COMMON PROBLEM WITH THE 2008 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487408December 5, 2012
EXTERIOR LIGHTING
THIS IS DANGEROUS... YOU HEAR A CLICKING SOUND, THEN YOUR HEADLIGHTS START FLASHING RANDOMLY HIGH TO LOW< LOW TO HIGH. THIS GOES ON FOR ABOUT 30 SECONDS. IT IS DANGEROUS....I HAVE TAKEN THIS JEEP TO SEVERAL PLACES AND NO ONE CAN FIND THE PROBLEM> JEEP HOWEVER WANTS TO CHARGE ME 90 TO TELL ME THEY CANT FIND THE PROBLEM. I SEE ON THE INTERNET WHERE THIS HAS BEEN GOING ON FOR A WHILE> YOU GUYS NEED TO RECALL THESE JEEPS BEFORE SOMEONE GETS KILLED> *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487282December 4, 2012
SUSPENSION:FRONT:HUB, SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THE FRONT DRIVER SIDE HUB HAD DETACHED FROM THE VEHICLE. THE CONTACT PLACED THE HUB BACK ON THE WHEEL. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12E047000 (SUSPENSION: FRONT: HUB) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000....UPDATED 04/25/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486773December 3, 2012
ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT ALL FOUR WINDOWS WOULD OPEN INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN STATED THAT THE WINDOW ACTUATOR BROKE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 90,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487192December 3, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE DEALER ADVISED HER THAT CYLINDER 3 MISFIRED AT IDLE AND THAT THEY WOULD NEED TO REPLACE THE INTAKE VALVE OR THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487201December 3, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 1/7/12 *CN THE CONSUMER WAS INFORMED A RECALL WAS PENDING. HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED AT THE CONSUMER'S EXPENSE. UPDATED 01/09/13. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486674December 1, 2012
AIR BAGS
I WAS INVOLVED IN A ROLL OVER ACCIDENT ON JULY 8, 2012. I WAS HEADING SOUTH THROUGH A GREEN LIGHT WHILE A RED VAN GOING WEST RAN THROUGH A RED LIGHT HITTING ME ON MY DRIVERS SIDE MAKING ME T-BONE AND ROLL THREE TIMES. I WAS WEARING MY SEAT BELT BUT NONE OF MY AIRBAGS DEPLOYED. MY JEEP WAS A TOTAL LOSS. I CAME OUT OF THE ACCIDENT WITH A BROKEN THUMB AND WIPE LASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10486521November 30, 2012
FUEL/PROPULSION SYSTEM
JUST LIKE MANY OTHER JEEP LIBERTIES, FUEL SPEWS OUT, WHEN I AM FILLING THE TANK UP. IT DOES NOT MATTER WHICH STATION, OR BRAND THAT I USE. THE PUMP SHUTS OF, FOLLOWED BY ABOUT 1/4 TO 1/2 GALLON OF FUEL COMING BACK OUT. THIS IS DANGEROUS TO THE ENVIRONMENT, THE BODY OF THE VEHICLE, AND TO ME. I HAD THE PROBLEM DIAGNOSED AT A LOCAL CHRYSLER DEALERSHIP AS THE VEHICLE NEEDING A NEW FUEL TANK. I CONTACTED CHRYSLER THIS MORNING, AND THEY SAID SINCE THERE ISN'T A RECALL, THEY WOULD NOT DO ANYTHING TO HELP ME OUT. SINCE THIS IS OBVIOUSLY A MANUFACTURING DEFECT, SINCE SO MANY PEOPLE HAVE THE EXACT SAME PROBLEM, CHRYSLER SHOULD BE FIXING THIS PROBLEM, AT THEIR EXPENSE! I SHOULD NOT HAVE TO PAY TO FIX CHRYSLER'S MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486546November 30, 2012
POWER TRAIN
THIS LIBERTY CRD HAS HAD MULTIPLE TRANSMISSION PROBLEMS UNDER ORIGINAL WARRANTY, ENGINE WAS DETUNED TO PREVENT TORQUE CONVERTER PROBLEMS, AFTER WARRANTY I STILL HAD PROBLEMS. ON 11/27/ 2012 GOING TO WORK MERGING ON TOLL WAY CAR LOST POWER. TURNED OUT TO BE TORQUE CONVERTER BLEW UP AND DESTROYED TRANSMISSION. EVEN THOUGH CAR HAS 130,000 MILES, TRANSMISSION IN CAR NEVER HAD MORE THAN 40,000 DUE TO THE MANY TIMES IT WAS REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486367November 28, 2012
ELECTRICAL SYSTEM
JEEP WILL NOT START, DEALER CLAIMS IS A BROKEN STEEL PIECE IN THE IGNITION IN THE STEERING COLUMN. THE CAR HAS NOT HAD A ACCIDENT OR ANY OTHER DAMAGE. CONTACTED JEEP CORPORATE AND THEY REFUSE ANY HELP DUE TO MILEAGE AND AGE DEALER COST FOR REPAIR WILL BE APPROX $700.00 FOR USED. NEED TO REPLACE THE WHOLE STEERING COLUMN. A NEW ONE WILL BE APPROC $1300.00 AND THE PART IS NOT AVAILABLE AND THEY HAVE NO ESTIMATED TIME OF GETTING NEW PART. THEY QUOTED IT COULD MONTHS. THIS WILL BE THIRD TIME IN LESS THAN 3 YEARS THE CAR IS IN THE DEALER FOR NOT STARTING. EACH TIME IT IS A DIFFERENT REPAIR. THE STEERING COLUMN IS NOT DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486169November 27, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP MY GAS TANK, IT OVERFLOWS. I PUT ON THE LOCK AND THEN IT PUMPS UNTIL IT OVERFLOWS. GAS THEN DRIPS DOWN THE SIDE OF MY CAR AND ONTO THE GROUND, CREATING A FIRE HAZARD. ONCE THIS HAPPENS, I THEN CAN SMELL THE GAS FUMES INSIDE MY CAR AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485994November 26, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS WILL TURN OFF WITHOUT WARNING AT VARIOUS TIMES WHILE DRIVING. INTERIOR LIGHTS REMAIN ON. LIGHTS MAY FLASH ON AND OFF UP TO 4 TIMES WITHIN A FEW SECONDS. OCCURS IN HOT AND COLD WEATHER, REGARDLESS OF BUMPS IN ROAD, MAY HAPPEN JUST AFTER STARTING TO DRIVE OR AFTER MANY MILES. CLICK SOUND WILL BE HEARD INSIDE CAR WHEN LIGHTS GO OUT. LIGHTS MAY REMAIN OFF FOR NEARLY A SECOND BEFORE COMING BACK ON. JEEP DEALERSHIP UNABLE TO LOCATE ISSUE, TOLD ME TO RETURN WHEN LIGHTS GO OUT AND STAY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485725November 26, 2012
TIRES
2004 JEEP LIBERTY. CONSUMER REQUEST REFUND FOR DEFECTIVE TIRE. *TGW THE CONSUMER STATED HE PURCHASED A SET OF FOUR TIRES FOR HIS DAUGHTER'S VEHICLE. APPROXIMATELY TWO MONTHS AFTER THE TIRES WERE INSTALLED, THE RIGHT REAR TIRE BLEW OUT WHILE HIS DAUGHTER WAS DRIVING. A VISUAL INSPECTION OF THE TIRE WAS PERFORMED AND IT DID NOT APPEAR THAT HIS DAUGHTER RAN OVER ANY TYPE OF HAZARD. IT SEEMED THAT THE TIRE HAD JUST EXPLODED. NEXEN ROADIAN HT SUV 235/70R16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486086November 26, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE SUNROOF BECAME JAMMED AND WOULD NOT CLOSE ALL THE WAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE LIFT PLATE IN THE SUNROOF WAS REPLACED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE SUNROOF WAS NO LONGER BEING UTILIZED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485989November 25, 2012
FUEL/PROPULSION SYSTEM
THE PROBLEM OCCURS ON A REPLACEMENT GAS TANK. IT DID NOT HAPPEN WITH THE ORIGINAL TANK. WHEN THE TANK IS FILLED, THE CLICK OF THE PUMP SHUTTING OFF CAN BE HEARD, YET GASOLINE SPEWS OUT OF THE FILLER PIPE, DOWN THE SIDE OF THE CAR, AND ONTO THE GROUND. THIS PROBLEM OCCURRED A FEW TIMES WHILE THE REPLACEMENT TANK WAS UNDER WARRANTY. I BLAMED THE GAS STATIONS UNTIL I WAS INFORMED BY ONE OF THE ATTENDANTS CLEANING UP THE TOXIC SPILL THAT IT WAS A KNOWN PROBLEM WITH JEEPS. WHEN I TALKED TO MY LOCAL JEEP SERVICE ON THE PHONE, I WAS INFORMED THAT THE TANK WOULD NEED TO BE REPLACED. THE COST OF REPLACING THE TANK WOULD BE OVER $800 SINCE THE CURRENT TANK WAS OUT OF WARRANTY. THE PROBLEM HAS GOTTEN WORSE IN THE LAST YEAR, AND I CAN NO LONGER FILL THE TANK COMPLETELY WITHOUT THE GAS SPEWING ONTO THE GROUND. SLOWING THE RATE OF FILLING DOES NOT PREVENT THE PROBLEM. REPEATED STOPPING AND STARTING THE FILLING PROCESS DOES NOT PREVENT THE PROBLEM. THE ONLY THING THAT CAN BE DONE TO AVOID THE PROBLEM IS NOT FILLING THE TANK ALL OF THE WAY. VIDEO OF THE PROBLEM OCCURRING CAN BE PROVIDED UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485903November 24, 2012
FUEL/PROPULSION SYSTEM
UPON NORMALLY FUELING VEHICLE, GAS WILL EXPEL FROM FILL TUBE WHEN TANK IS NEAR FULL. THIS CAUSES A SERIOUS AND POTENTIALLY DANGEROUS OUTFLOW OF GASOLINE ONTO PUMP OPERATOR, VEHICLE AND PAVEMENT. GASOLINE HAS ALREADY DAMAGED PAINT FINISH ON VEHICLE. ESTIMATED ENVIRONMENTAL HAZARD OF 1 PINT PER FILL-UP OR APPROXIMATELY 100 PINTS PER YEAR. DEALER CHARGED $105 TO TEST FOR CONDITION AND IT WAS DETERMINED THAT FUEL SYSTEM SPILLAGE IS CAUSED BY DEFECTIVE FILLER TUBE AND VAPOR TUBE. REPAIR COST ESTIMATED AT $640 PARTS AND LABOR. VEHICLE MANUFACTURER MUST BE RESPONSIBLE FOR DEFECTIVE VEHICLE SYSTEM AND NOT VEHICLE OWNER. THIS IS NOT A MAINTENANCE ITEM, NOR WAS IT CAUSED BY MIS-USE. THIS VEHICLE DEFECT HAS SERIOUS SAFETY AND ENVIRONMENTAL CONCERNS AND THIS CONDITION HAS BEEN NOTED, CAMPAIGNED AND RECALLED PREVIOUSLY ON MANY OTHER CHRYSLER VEHICLES. REQUEST THAT VEHICLE OEM PAY TO REPLACE DEFECTIVE PARTS TO AVOID ANY FURTHER CONTAMINATION TO THE ENVIRONMENT, AVOID FURTHER VEHICLE DAMAGE AND ELIMINATE ON-GOING RISKS TO PERSONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485865November 23, 2012
AIR BAGS
AIR BAG LIGHT KEEPS COMING ON FOR NO REASON. ONLINE FORUMS REPORT IT IS NOT UNCOMMON FOR 2002-2003 JEEP AIRBAGS TO DEPLOY WITHOUT WARNING. JEEP DOES NOT OFFER FREE REPAIR. I'M FILING A COMPLAINT BECAUSE I THINK THIS IS SOMETHING JEEP SHOULD BE RESPONSIBLE FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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