Jeep Liberty Complaints

8,882 consumer complaints on file.

#10587022May 7, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE BALL BEARINGS BECAME DETACHED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: ()13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO AND HAD ATTEMPTED TO GET THE VEHICLE REPAIRED BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS ALSO CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587086May 7, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/24/14*CN UPDATED 06/26/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586734May 6, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE SECOND JEEP LIBERTY I HAVE OWNED AND IN THE PAST 2 YEARS I HAVE HAD TO REPLACE EVERY WINDOW REGULATOR IN BOTH OF THEM. FROM WHAT I HAVE READ ONLINE, THIS IS AN ON-GOING SITUATION. ONE WINDOW REGULATOR I HAD FIXED A YEAR AGO JUST BROKE AGAIN YESTERDAY. I WORK AT A PRISON AND MY VEHICLE MUST REMAIN LOCKED AND SECURE AT ALL TIMES OR I CANNOT DRIVE IT TO WORK, AND IT IS A HEADACHE WONDERING IF THE TEMPORARILY TAPED UP WINDOW (UNTIL THE PART COMES IN) WILL FALL DOWN INTO THE DOOR AND I CANNOT DRIVE IT UNTIL IT IS FIXED. PLEASE RECALL THESE THINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586759May 6, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL- THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586781May 6, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHEN REFUELING, FUEL WOULD SPILL OUT OF THE FILLER NECK. THE CONTACT INDICATED THAT ON MULTIPLE OCCASIONS FUEL SPILLED ONTO THEIR CLOTHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586791May 6, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586798May 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4 . THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586817May 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN REFUELING, GASOLINE WOULD SPEW OUT OF THE FILLER NECK WITHOUT WARNING WHICH PREVENTED THE CONTACT FROM REFUELING TO CAPACITY. THE FAILURE WAS RECURRING OVER A TWO YEAR SPAN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). HOWEVER , THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586829May 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MALFUNCTIONING WARNING MESSAGE ILLUMINATED AS THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, REPLACED THE SPARK PLUGS AND O2 SENSOR AS A PRECAUTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586861May 6, 2014
ENGINE AND ENGINE COOLING
NO SECOND NOTIFICATION WAS RECEIVED BY MAIL AS IT HAD BEEN INDICATED BY THE RECALL NOTICE: "WHAT YOUR DEALER WILL DO...CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THE LAST SENTENCE WAS UNDERLINED ON THE NOTICE. NO 2ND NOTIFICATION WAS MAILED. I COMPLAINED AT AN OIL CHANGE, AND I RECEIVED AN EMAIL SHORTLY AFTER "REMINDING" ME TO HAVE IT DONE. SEVERAL MONTHS, MAYBE EVEN ALMOST A YEAR, HAD PASSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586523May 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
HAD RECALL NOTICE FOR INSTALLING A TRAILER HITCH. TOOK TO MIDWAY JEEP IN KEARNEY NE. ON FEBRUARY 3 2014 AND THEY TOLD ME THAT THEY HAD TO ORDER A HITCH. AS OF TODAY MAY 5,2014, I STILL DON'T HAVE A HITCH INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586526May 5, 2014
TIRES, TIRES:TREAD/BELT
ON 7/2/2013 I BOUGHT TWO TIRES:GOODYEAR P235/65R17 103H AMAX AT SAM'S CLUB, AND OTHER TWO ON 4/16/2013.AFTER DRIVING LESS THAT 5,000 MILES ON THESE TIRES, COMING ON I95 AT NIGHT AT A SPEED OF 65 MILES MY TIRE PRESSURE LIGHT CAME ON AND TWO MINUTES LATER MY CRV JEEP LIBERTY 2007 STARTED TO ZIGZAG. AFTER GAINING CONTROL OF THE CAR I STOP TO THE RIGHT OF THE HWY AND TO MY DISBELIEF MY RIGHT REAR TIRE HAD DETREAD COMPLETELY. I FEEL MY LIFE WAS SPARED, THAT IS THE REASON FOR MY COMPLAINT. WHEN I SEARCH FOR OTHER INFORMATION I FOUND IN HERE THAT THERE ARE OTHERS THAT HAVE HAD SIMILAR PROBLEMS WITH THESE TIRES. I WILL BE CONTACTING GOODYEAR. BUT WANT THAT THIS AGENCY LOOK INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586520May 5, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WATER WAS ENTERING THE CABIN THROUGH THE WINDSHIELD AND THERE WAS WATER ON THE FLOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 68,470.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586538May 5, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586563May 5, 2014
FUEL/PROPULSION SYSTEM
SAFETY RECALL N46/NHTSA 13V-252: SAFETY RECALL NOTICE WAS RECEIVED BY MAIL IN JANUARY 2014, CONTACTED DEALERSHIP AS DIRECTED TO SCHEDULE AN APPOINTMENT. DEALERSHIP SAID THEY HAD NO PARTS AND HAD NO IDEA WHEN THEY WOULD RECEIVE THE PARTS. CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 5, 2014. WAS TOLD THAT CHRYSLER STILL HAD NO PARTS AVAILABLE APPLICABLE TO THIS RECALL. FURTHERMORE, AND EVEN MORE CONCERNING, THERE IS NO PROJECTED TIME-TABLE FOR DISTRIBUTING THE APPROPRIATE PARTS TO DEALERSHIPS. THIS RECALL WAS ORIGINALLY ISSUED JUNE 19, 2013. I DO NOT FEEL THAT AN ENTIRE YEAR OR MORE IS AN APPROPRIATE TIME FRAME TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE AMOUNT OF TIME, ESPECIALLY FOR A DEFECT THAT CAN CAUSE FUEL LEAKS AND POSSIBLE FIRES FROM A REAR END COLLISION. OUR HOUSEHOLD HAS TWO 2004 JEEPS THAT ARE AFFECTED BY THIS RECALL. WHEN CAN WE EXPECT A RESOLUTION FROM CHRYSLER? WHAT ARE THE REGULATIONS FOR COMPLETING SAFETY RECALLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586568May 5, 2014
FUEL SYSTEM, GASOLINE
WE HAD A RECALL OVER YEAR AGO, WE HAVE CALLED GLADSTONE DODGE 5610 N OAK, KANSAS CITY MO. 816-455-3500. THEY TELL US CHRYSLER HAS NOT SENT THEM THE PARTS. WOULD LIKE TO KNOW WHEN WE CAN GET FUELTANK FIXED. THERE IS NO INCIDENT, THIS IS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586627May 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE SHE DROVE AT APPROXIMATELY 30 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586628May 5, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586403May 4, 2014
FUEL SYSTEM, GASOLINE
GAS TANK WILL NOT SHUT OFF WHEN FILL POINT IS REACHED. TOOK IT TO DEALER, WAS TOLD "WARPED TANK" COSTS $1015.00 FOR REPLACEMENT ! OBVIOUSLY I AM NOT THE ONLY OWNER WITH THIS PROBLEM. DEALER SAID PART WOULD BE BACKORDERED BECAUSE NONE WERE AVAILABLE & I SHOULD KEEP CHECKING RECALLS BECAUSE THERE MUST BE A PROBLEM IF NO PARTS. THIS IS MY THIRD JEEP. MIGHT BE MY LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586334May 3, 2014
SUSPENSION, STRUCTURE:BODY
THE BODY HAS A NOTICEABLE LEAN TO THE DRIVER SIDE. THE DRIVER SIDE IS ONE INCH LOWER THAN THE PASSENGER SIDE. I HAD NEW SHOCKS AND STRUTS INSTALLED THINKING THAT THIS WOULD BRING THE BODY BACK TO A LEVEL POSITION. I ALSO REMOVED ALL EXTRA GEAR FROM THE VEHICLE TO ELIMINATE THE POSSIBILITY OF EXTRA WEIGHT, BUT THE VEHICLE STILL HAS THE SAME AMOUNT OF LEAN TO THE DRIVER SIDE. THE MEASUREMENTS ARE TAKEN ON LEVEL GROUND. THE MEASUREMENTS ARE TAKEN FROM THE GROUND TO THE WHEEL WELL LIP THROUGH THE CENTER LINE OF THE WHEEL. THE DRIVER SIDE, FRONT AND REAR IS ONE INCH LOWER THAN THE PASSENGER SIDE FRONT AND REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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