Jeep Liberty Complaints

8,882 consumer complaints on file.

#10588307May 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/16/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588337May 14, 2014
AIR BAGS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 12V527000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588016May 13, 2014
FUEL SYSTEM, GASOLINE
THE PROBLEM OF THE VEHICLE IS : THE FUEL TANK ON THE VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPE OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN UNDERBODY FIRE. CHRYSLER SENT SAFETY RECALL TO ME IN JANUARY 2014 AND THEY SAID THEY INTENDS TO INSPECT MY VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURE TRAILER HITCH WHERE APPROPRIATE AT NO COST AND I BEEN WAITING TILL MID MAY 2014 AND FINALLY MADE A CALL TO CHRYSLER GROUP BECAUSE I NEVER HEAR ANYTHING BACK FROM THEM SINCE THE 1ST RECALL NOTICE. AND I JUST FOUND OUT THAT THEY DIDN'T MAKE A PART YET. I DON'T KNOW HOW LONG THEY WANT ME TO WAIT ? I DON'T THINK THEY REALLY CONCERN ABOUT CUSTOMER SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588089May 13, 2014
FUEL/PROPULSION SYSTEM, AIR BAGS, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 12V52700 (AIRBAGS) AND NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588159May 13, 2014
SUSPENSION, WHEELS, STEERING
AS I HAD JUST EXITED THE FLORIDA'S TURNPIKE NORTH BOUND AT KENDALL DRIVE IN MIAMI AND ATTEMPTED TO ENTER THE TOWN AND COUNTRY MALL AT ABOUT 20 MPH, THE FRONT PASSENGER SIDE BALL JOINT OF MY 2006 CRD 4X4 JEEP LIBERTY CAME APART CAUSING THE VEHICLE TO LOCK THE FRONT WHEEL AS THE STEERING ARM WITH PART OF THE BALL JOINT ENTER AND LANDED INSIDE THE RIM AND THE TIRE, PERFORATING IT AND PREVENTING THE TIRE FROM TURNING CAUSING THE JEEP TO ALMOST BUCK LIKE A HORSE SENDING US HEAD FIRST TOWARDS THE WINDSHIELD. THANKFULLY, IT DID NOT HAPPEN 45 SECONDS EARLIER WHEN MY FAMILY AND I WERE ON THE EXPRESS WAY DRIVING 65 MPH...IT WOULD HAVE BEEN CATASTROPHIC! THIS EQUIPMENT/PART FAILURE IS KNOWN AS RECALL F-23 BY CHRYSLER/JEEP AND THEY ARE WELL AWARE OF IT!! I WAS NEVER AWARE OF SUCH RECALL !! CHRYSLER/JEEP, AFTER ONE MONTH AT THEIR DEALER CONTINUE TO REFUSE TO FIX THE COLLATERAL DAMAGE ON THE VEHICLE (RIM, ETC) CREATED BY THEIR DEFECTIVE PART!! USING AS AN EXCUSE THAT THE FACTORY WARRANTY IS OVER WHEN IT HAS NOTHING TO DO WITH THAT. CHRYSLER SENT AN "INDEPENDENT" INSPECTOR TO VIEW THE VEHICLE. THIS "INDEPENDENT" INSPECTOR'S BILL IS PAID BY CHRYSLER. THIS EQUIPMENT FAILURE IS EXTREMELY DANGEROUS!! AND COULD BE FATAL!!! PLEASE HELP!! AT THIS TIME I ONLY WANT MY JEEP FIXED PROPERLY, AND THAT CHRYSLER HONORS THE TRADITIONAL JEEP QUALITY AND COMMITMENT TO THEIR CUSTOMERS!! A LETTER HAS BEEN SENT TO CHRYSLER CLAIMS AFTER MULTIPLE ATTEMPTS TO SOLVE THIS PROBLEM IN PERSON AND VIA TELEPHONE. NO RESULTS!! UPDATED 06/04/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588235May 13, 2014
FUEL/PROPULSION SYSTEM
I HAVE HAD TO REPLACE THE FUEL PUMP TWICE. THE FIRST TIME WAS IN 2006 AT AROUND 27,000 MILES. I WAS ON THE HIGHWAY DOING 55 WHEN IT WENT OUT MAY 10, 2014. I HAD ABOUT 101,900 MILES THIS TIME. I ALSO HAVE PROBLEMS WITH THE FUEL SPILLING OUT OF THE TANK WHEN FUELING UP. I NEVER REPORTED THIS BECAUSE I DIDN'T REALIZE THIS WAS A COMMON JEEP PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587769May 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/28/14 MA THE CONSUMER WAS INFORMED THE PARS WERE NOT AVAILABLE. UPDATED 07/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587937May 12, 2014
AIR BAGS
I WAS AT A STOP LIGHT COMPLETELY STOPPED AND A VEHICLE HIT ME GOING AT A SPED OF 30 MPH, AND PUSHED ME INTO THE CAR IN FRONT OF ME. THE AIRBAGS NEVER DEPLOYED, HOWEVER I HAVE TERRIBLE WHIPLASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10587554May 10, 2014
FUEL SYSTEM, GASOLINE
RECALL NOTICE SENT TO MY HOME WITH A STATEMENT THAT WE'D HEAR FROM SOMEONE REGARDING THE REPAIR. THIS WAS IN REGARDS TO A FUEL TANK ISSUE. THE NOTICE SAID THE PARTS REQUIRED WERE NOT AVAILABLE YET. IT'S BEEN MONTHS. IT DOES NOT APPEAR A GOOD FAITH TO GET PARTS AND DO REPAIRS IS BEING HANDLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587418May 9, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THEY HAVE NOT FIGURED OUT HOW TO PROPERLY INSTALL THE TOW HITCH. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO FAILURES EXPERIENCED IN THE VEHICLE. UPDATED 07/16/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587487May 9, 2014
ELECTRICAL SYSTEM, STEERING, AIR BAGS
IT HAPPENED A FEW TIMES BUT THE LAST TIME SHE WAS TURNING AT A LIGHT AND WHEN KEYS SWUNG THE IGNITION SHUT OFF CAUSING HER TO LOSE POWER STEERING AND SHE HIT ANOTHER VEHICLE. THE IGNITION IS VERY TOUCHY - JUST BY BARELY TOUCHING THE KEYS IT SHUTS OFF. I AM AFRAID FOR MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10587495May 9, 2014
SUSPENSION, EQUIPMENT:MECHANICAL
2008 JEEP LIBERTY WAS IN SHOP FOR UNRELATED REPAIR. WHEN LEFT FRONT STRUT WAS BEING UNBOLTED FROM LOWER CONTROL ARM, BUSHING IN STRUT MOUNT SEPARATED, SO STRUT ROD WAS NOT SECURED AT ALL TO BODY. STRUT MOUNT WAS MOOG BRAND PN K3190. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587531May 9, 2014
FUEL/PROPULSION SYSTEM
FUEL INLET CHECK VALVE IN GAS TANK FAILS, RESULTING IN FILL FLOW BACK OUT OF THE TANK WHEN FILLING VEHICLE WITH GASOLINE. THERE IS NO INDICATION WHEN THIS VALVE FAILS EXCEPT WHEN FILLING THE VEHICLE, GAS COMES SHOOTING OUT, POURING ALL OVER THE VEHICLE AND THE GROUND. THIS CAUSES A RISK FOR FIRE AND IS AN ENVIRONMENTAL HAZARD. UNSUSPECTING CONSUMERS MAY BE COVERED IN GASOLINE IF THEY ARE STANDING NEXT TO THE VEHICLE AT THE TIME OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587541May 9, 2014
AIR BAGS
STARTED CAR IN THE AM ON THE WAY TO WORK AND AFTER 10 MINUTES THE AIR BAG IDIOT LIGHT FLASHES AND STAYS ON. IT IS GOING ON 10 DAYS AND THE LIGHT IS STILL ON . I WILL STOP BY THE DEALER TOMORROW 5-10-2014 TO SEE WHAT IS NEEDED AND IF THE CAR IS SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587173May 8, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587204May 8, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPADATED 06/30/14 MA UPDATED 07/1/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587258May 8, 2014
AIR BAGS
COMPLAINT AGAINST OXMORE CHRYSLER DODGE JEEP LOUISVILLE KY COMPLAINT LETTER: NO SHARE WITH MEDIA: YES COMPLAINT DESCRIPTION MY 2003 JEEP LIBERTY WAS RECALLED DUE TO A DEFECTIVE AIR BAG MODULE , AFTER THEY REPLACED IT THE LIGHT CAME RIGHT BACK ON. THEY SAID THAT IF I WANTED IT FIXED I WOULD NEED TO PAY $110.00 PLUS PARTS. I BELIEVE THAT THE DEFECTIVE PART MAY HAVE CAUSED OTHER PARTS TO FAIL. WE ARE NOT ABLE TO DRIVE A UNSAFE CAR AND WILL NEED TO RENT ONE UNTIL THIS IS RESOLVED.CAN YOU PLEASE ADVISE HOW I SHOULD PROCEED AND THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587314May 8, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD SURPASSED A REASONABLE TIMEFRAME TO INITIATE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE CONTACT'S CONCERNS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587328May 8, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586995May 7, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000(FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE COMPLETED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 06/30/14 MA UPDATED 07/1/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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