Jeep Liberty Complaints

8,882 consumer complaints on file.

#10597062June 9, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597045June 9, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2004 JEEP LIBERTY INVOLVED IN RECALL N46/NHTSA 13V-252 ( FUEL SYSTEM, STRUCTURE). RECEIVED WRITTEN NOTIFICATION FROM CHRYSLER THAT VEHICLE WOULD BE REPAIRED BY DEALER WHEN PARTS WERE AVAILABLE. THIS WAS MONTHS AGO AND MONTHLY CALLS TO DEALER AND STILL NO PART AVAILABLE. THIS HAS SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597215June 9, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V25200 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596911June 8, 2014
VISIBILITY/WIPER
I HAVE OWNED MY 2010 JEEP LIBERTY 4X4 FOR JUST OVER 3 YEARS AND HAVE HAD MULTIPLE WINDSHIELD REPLACEMENTS/REPAIRS. THE WINDSHIELD CRACKS VERY EASILY FROM THE MOST SIMPLE STONE HITS TO WARM/COLD WATER CONTACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596810June 7, 2014
FUEL SYSTEM, GASOLINE
REGARDING RECALL NOTICE N46 / NHTSA 13V-252... CHRYSLER CONTACTED AS TO WHEN THIS RECALL WILL BE ACTED UPON. WAS TOLD CHRYSLER FEELS VEHICLE SAFE AND NO NEED FOR CORRECTION OF THIS PROBLEM. GOT CLEAR IMPRESSION THAT CHRYSLER HAS NO INTENTION OF COMPLIANCE WITH THE MANDATED RECALL. CALLED NHTSA 1-888-327-4236 AND LEFT MESSAGE TO CONTACT WITH NO RESPONSE. OWNER FRUSTRATED AND CONFUSED OVER SAFETY OF THIS VEHICLE AND FUTURE IN DRIVING THIS VEHICLE OR SELLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596830June 7, 2014
STRUCTURE:BODY
I WAS NOTIFIED BY CHRYSLER OF A SAFETY DEFECT REQUIRING A HITCH TO BE INSTALLED . AS OF THIS DATE, NO PARTS AVAILABLE ??? SEEMS STRANGE I CAN PURCHASE A HITCH, BUT A CO. AS LARGE AS CHRYSLER CAN'T ! I WANT THIS CORRECTED SO I CAN DRIVE IT AGAIN, AFTER PARKING IT MONTHS AGO !! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596850June 7, 2014
STEERING
AUTO WOULD NOT START. STEERING COLUMN ASSEMBLY HAD TO BE REPLACED. THERE IS A KIT MADE TO FIX BUT WAS UNRELIABLE. OTHER YEARS OFFICIAL RECALL WAS 2011. PEOPLE WITH 2002, 2005, 2007 HAD SAME PROBLEM. CHRYSLER ASSUMED NO RESPONSIBLY, WOULD NOT RE IMBURSE ME FOR THE FIX. NEED HELP IN HAVING CHRYSLER ASSUME RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596859June 7, 2014
FUEL SYSTEM, GASOLINE
WHEN FILLING THE VEHICLE WITH GAS, THE PUMP'S HANDLE WILL SUDDENLY AND FORCIBLY STOP (AS THOUGH THE TANK WERE FULL) AND GASOLINE WILL SPIT OUT OF THE FUEL OPENING, DESPITE THE FACT IT IS GALLONS AWAY FROM BEING FILLED TO FULL CAPACITY. THIS HAPPENS WITH EVERY DIFFERENT GAS STATION'S PUMP HANDLES, SO TO BE CLEAR, IT IS NOT AN ISSUE WITH THE PUMP OR HANDLE, OR THE INDIVIDUAL'S ABILITY TO PUMP GAS CORRECTLY; IT IS AN ISSUE WITH THE GAS LINE OF THIS VEHICLE AND THE INDICATOR OR REGULATOR OR WHATEVER PART IS DEFECTIVE. THIS IS THE EXACT SAME ISSUE WE HAD WITH OUR 2008 WRANGLER SAHARA UNLIMITED, FOR WHICH A RECALL WAS ISSUED IN 2013 FOR A DEFECTIVE GAS LINE COLLAR. ONCE THE RECALL WAS REMEDIATED THE PROBLEM STOPPED. SO I CALLED JEEP TODAY TO DISCUSS WHY A RECALL HAD NOT BEEN ISSUED FOR OUR LIBERTY SINCE IT HAS THE SAME PROBLEM. THE ANSWER I RECEIVED LED ME TO BELIEVE THAT NOT ENOUGH COMPLAINTS HAD BEEN RECEIVED BY YOUR OFFICE; SO I AM FILING A COMPLAINT WITH YOU TODAY SO THAT YOU CAN INVESTIGATE THE NEED FOR A RECALL FOR THIS ISSUE ON THE JEEP LIBERTY MODEL. MY DAUGHTER-IN-LAW OWNS THIS VEHICLE AND ALLOWS ME TO DRIVE IT, SO I AM FILING THIS COMPLAINT TO BRING THIS ISSUE TO YOUR ATTENTION ON HER BEHALF, AND WHOSE INFORMATION APPEARS IN SECTION 3, BELOW. THANK YOU FOR YOUR ATTENTION TO THIS SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596867June 7, 2014
FUEL SYSTEM, GASOLINE
RECEIVED JEEP RECALL N46/NHTSA 13V-252 FOR FUEL TANK ISSUES ON THIS VEHICLE ON 7 MAY14. WHEN I CONTACTED THE DEALER, I WAS TOLD CHRYSLER HAD NOT RELEASED THE PARTS TO MAKE THE REPAIR. I THINK A MONTH IS OUTSIDE THE REASONABLE TIME LIMIT TO CORRECT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596632June 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596749June 6, 2014
WHEELS, TIRES:VALVE
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHILE UNSCREWING THE CAP FOR THE FRONT PASSENGER SIDE VALVE STEM, THE TOP FRACTURED CAUSING THE TIRE TO DEFLATE. THE CONTACT EXPERIENCED THE SAME FAILURE WHILE UNSCREWING THE CAP FROM THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/02/14*LJ UPDATED 09/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596767June 6, 2014
FUEL/PROPULSION SYSTEM
I RECEIVED A NOTICE OF A RECALL ON THIS VEHICLE IN FEB. IT IS NOW JUNE AND EVEN THOUGH I HAVE CALLED THE DEALERSHIP MULTIPLE TIMES THEY ARE UNABLE TO PROCEED AS THE PARTS NEEDED ARE NOT AVAILABLE. WHO DO I NEED TO CONTACT FOR THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595098June 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO A RECALL FOLLOW-UP NOTICE THAT WAS TO BE SENT, WHICH CONSUMER HAS NOT RECEIVED. *SMD RECALL 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593042June 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL. *SMD THE CONSUMER RECEIVED THREE RECALL NOTICES. HOWEVER, EACH TIME HE CALLED THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB UPDATED 08/27/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596498June 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,900 AND THE CURRENT MILEAGE WAS 133,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596228June 4, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE DRIVING 70 MPH ON A HIGHWAY, THE TRANSMISSION INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RAPIDLY AND INDEPENDENTLY DECELERATED UP TO 20 MPH LEAVING THE CONTACT STRANDED ON A DESERTED HIGHWAY. THE CONTACT WAS ONLY ABLE TO RESTART THE VEHICLE WITHIN AN HOUR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WERE AWARE OF THE DEFECT THAT OCCURRED AFTER 50,000 MILES HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE IN THE SOFTWARE METERING SYSTEM FOR THE TRANSMISSION FLUID AND THEY DID NOT HAVE A REMEDY. THE FAILURE RECURRED ON THREE OCCASIONS. THE MANUFACTURER REITERATED THE SAME INFORMATION THAT THE DEALER PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596233June 4, 2014
FUEL SYSTEM, GASOLINE
HELLO MY NAME IS [XXX] AND I RECENTLY LEARNED THAT MY JEEP LIBERTY IS UP FOR A RECALL THE LETTER FROM THE DEALER SAYS THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR ENDS COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. I ALREADY WENT TO THE DEALER AND THEY SAY THAT THEY DON'T HAVE THE PARTS, THAT WAS ON FEBRUARY AND THEY HAVEN'T CONTACT ME. I DON'T SPEAK ENGLISH SO PLEASE CONTACT ME IN SPANISH. THANKS AND HAVE A GOOD DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595990June 4, 2014
ENGINE
DROVE A SHORT DISTANCE APROX 1/2 MILE TO STORE. WHEN I CAME OUT CAR WOULD CRANK BUT DID NOT START. I LEFT CAR IDLE FOR 1 HR AND THEN IT WOULD START. THIS CONDITION HAS HAPPENED A FEW TIME IN THE PREVIOUS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595994June 4, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWN A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES AT THIS TIME. THE MANUFACTURER HAS NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596010June 4, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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