Jeep Liberty Complaints

8,882 consumer complaints on file.

#10606779June 29, 2014
ELECTRICAL SYSTEM
AT STARTUP, FIRST NOTICED WINDSHIELD WIPERS WERE ON AND WOULD NOT SHUT OFF. ALL DASH LIGHTS, GAUGES, ETC WERE NOT OPERATING. VEHICLE COULD NOT BE TAKEN OUT OF PARK POSITION. (VEHICLE WAS USED THE NIGHT PRIOR IN A LIGHT RAIN) TURNED VEHICLE ON AND OFF SEVERAL TIMES TO NO AVAIL. AT DEALERSHIP WAS TOLD THE CLUSTER WAS BAD..BUT THERE ARE SO MANY HAVING THIS PROBLEM THAT THE PART IS BACKLOGGED BY 4 MONTHS OR MORE. COMPUTER WAS REFLASHED, SO EVERYTHING IS WORKING EXCEPT THE ODOMETER. CANNOT PASS INSPECTION WITHOUT GETTING A NEW CLUSTER SINCE THAT IS THE ONLY MEANS TO SHOW THE ODOMETER..YET ITS BACKLOGGED 4 MONTHS. HOW IS THIS POSSIBLE IF ITS A VITAL TRUCK PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606459June 27, 2014
FUEL SYSTEM, GASOLINE
SAFETY RECALL N46 WAS ANNOUNCED OVER A YEAR AGO AND YET MY DEALER, BROWNS JEEP CHRYSLER IN PATCHOGUE NY CLAIMS THEY STILL DO NOT HAVE THE PARTS TO AFFECT THE NECESSARY CHANGES TO INSURE MY CONTINUED SAFETY. I BELIEVE MORE THAN A REASONABLE AMOUNT OF TIME HAS PAST. PLEASE HELP MAKE MY FAMILY SAFE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606520June 27, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND FAILED TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606535June 27, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS NOT ABLE TO PROVIDE AN EXPECTED DATE FOR REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606122June 26, 2014
STRUCTURE
2008 JEEP LIBERTY LE PURCHASED 9/2008. HAD TO BRING CAR BACK WITHIN THE FIRST WEEK OF PURCHASE TO HAVE THE STRIP AT THE FRONT REPLACED. SINCE THEN THE ROOF HAS ALWAYS BEEN NOISY AND LIFTS SLIGHTLY AT THE FRONT WHILE MOVING. RECENTLY, IT HAS STOPPED CLOSING PROPERLY. IT WILL NOT CLOSE ALL THE WAY AND IS BUCKLED IN SEVERAL PLACES LEAVING GAPS IN THE ROOF FOR WIND AND RAIN TO COME IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606166June 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL. HOWEVER, AFTER THE REPAIRS THE AIR BAG LIGHT REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 116,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606208June 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CHECK ENGINE, ABS AND THE TRACTION WARNING LIGHTS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS SHIFTED INTO THE NEUTRAL AND THEN PLACED INTO THE DRIVE. THE VEHICLE RESUMED NORMAL OPERATIONS BUT THE FAILURE RECURRED SHORTLY THEREAFTER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606216June 26, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. WHEN THE FUEL WAS FULL THERE WAS NO CLICK TO ENSURE TANK WAS FULL. THE CONTACT HAD TO LET GO OF THE FUEL PUMP AND FUEL HAD POURED OUT INTERMITTENTLY. THE SERVICE ENGINE SENSOR WAS ALSO ILLUMINATING INTERMITTENTLY. THE CONTACT HAD TO ADJUST THE FUEL CAP TO GET THE SENSOR TO TURN OF WHICH WORKS BUT WAS ONLY AN INTERIM FIX FOR THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606217June 26, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 08/11/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606269June 26, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606357June 26, 2014
FUEL SYSTEM, GASOLINE
WE RECEIVED A RECALL NOTICE APPROXIMATELY 4 MONTHS AGO FOR THE LIBERTY. THE STATED OUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL TANK LEAK DURING REAR END COLLISIONS. THE DEALER IS SUPPOSE TO INSTALL AN (OME) TRAILER HITCH. WE CALLED THE DEALER OVER A MONTH AGO AND THE PART IS NOT AVAILABLE. IF CHRYSLER KNOWS OF A HAZARD AND ISSUES A RECALL THEY SHOULD HAVE THE PART AVAILABLE. WE THINK THAT OVER 4 MONTHS IS A REASONABLE AMOUNT OF TIME TO WAIT TO HAVE PART AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606355June 26, 2014
SERVICE BRAKES
WITH THE PARKING BRAKE FULLY ENGAGED, THE VEHICLE IS FULLY DRIVE ABLE ONCE AUTOMATIC TRANSMISSION IS ENGAGED. WARNING LIGHT, ON DASH, AND ALARM SOUNDS BUT THE PARKING BRAKE DOES NOT KEEP, OR EVEN IMPEDE, THE CAR FROM MOVING. HAVE HAD THIS ISSUE ADDRESSED THREE TIMES, AT TWO DIFFERENT DEALERSHIPS, AND PARKING BRAKES DO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606368June 26, 2014
AIR BAGS
NOTICED RED WARNING LIGHT SYMBOL ON DASHBOARD (SEATED ICON WITH RED CIRCLE IN FRONT). LOOKED IT UP BECAUSE I HAD NO IDEA WHAT IT WAS. IT HAD BEEN GOING ON AND OFF FOR A FEW DAYS BUT TODAY IT STAYED ON 100% OF THE TIME. WAS INVOLVED IN ACCIDENT A FEW MONTHS AGO (OTHER DRIVER DROVE INTO MY RIGHT FRONT WHEEL CAUSING RIGHT HAND TO BE PUSHED INTO CENTER (AIRBAG REGION) OF STEERING WHEEL (HAND WENT INTO CENTER PIECE OF STEERING WHEEL AND THERE WAS NO AIRBAG DEPLOYMENT. IT LOOKS LIKE ISSUE HAS TO DO WITH CAR AND POSSIBLE REASON FOR NO AIRBAG DEPLOYMENT AT TIME OF ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605803June 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
WHENEVER THE STEERING WHEEL MOVES BETWEEN THE 1 AND 2' O CLOCK DIRECTION THE ESP/BAS LIGHT COMES ON AND CANNOT BE TURNED OFF WITHOUT SHUTTING OFF THE ENGINE. IT HAS HAPPENED WHILE PARKED AND IN MOTION AT LOW SPEEDS. I TOOK IT INTO MY LOCAL DEALER FOR A DIAGNOSTIC AND IT WAS REPORTED TO BE A FAULTY STEERING SENSOR/CLOCKSPRING. WHICH CONTROLS THE ESP/BAS PROGRAM AS WELL AS THE DEPLOYMENT OF THE AIRBAG SHOULD THERE BE AN IMPACT. I TOOK MY JEEP IN EARLY FEBRUARY AND THE PART WAS PLACED ON BACK ORDER BECAUSE THERE WAS NONE AVAILABLE IN THE NATIONWIDE INVENTORY WAS EXPECTED AT THE EARLIEST, MID-MAY. THE RECOMMENDATION IS NOT TO DRIVE THE VEHICLE. I FOLLOWED UP IN EARLY MAY AND THAT DATE WAS SHIFTED TO AUGUST. I FOLLOWED UP IN THIS PAST WEEK AND THE DATE HAS BEEN SHIFTED YET AGAIN TO MID-SEPTEMBER. GOING ON 7 PLUS MONTHS WITHOUT MY VEHICLE DUE TO ONE PART THAT IS A SAFETY ISSUE AND SEEMINGLY A COMMON ONE LOOKING AT THE OTHER COMPLAINTS FILED ON THIS SITE IS RIDICULOUS. I HAVE TRIED GETTING THIS PART THROUGH OTHER AFTER MARKET PLACES ONLINE AND IT CAN ONLY COME THROUGH JEEP/MOPAR PART AUTHORIZED SUPPLIER. THIS NEEDS TO BE LOOKED AT OR RECALL NEEDS TO BE ISSUED TO ESCALATED TO GIVE THIS PROBLEM MORE VISIBILITY IN ORDE FOR IT TO BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605818June 25, 2014
FUEL SYSTEM, GASOLINE
THERE HAS BEEN A RECALL ON MY VEHICLE (N46 / NHTSA 13V-252) SINCE AT LEAST JUNE OF 2013 WITH CHRYSLER AGREEING TO INSTALL A NEW PART TO CORRECT / PROTECT AGAINST THE PROBLEM. I HAVE CONTACTED MY DEALER ON NUMEROUS OCCASIONS AND HAVE BEEN TOLD THAT NO CORRECTIVE PART IS YET AVAILABLE AND THEY DON'T KNOW WHEN IT WILL BE. WITHIN THE LAST 2 MONTHS I DID FINALLY RECEIVE A STANDARD LETTER FROM CHRYSLER NOTIFYING ME OF THIS "IMPORTANT SAFETY RECALL" SAYING THEY WERE MAKING "ALL REASONABLE EFFORTS TO OBTAIN THE (CORRECTIVE) PARTS AS QUICKLY AS POSSIBLE." THEY GAVE NO DATE AS TO WHEN THEY WOULD BE AVAILABLE. AGAIN ON 6/23/2014 I TOOK MY JEEP IN FOR SERVICE AND REQUESTED THEY MAKE THE PROMISED CORRECTION. THE SERVICE DEPARTMENT SAID THEY COULD NOT, THEY DID NOT HAVE THE PART, AND HAD NO IDEA WHEN THEY WOULD BE ABLE TO CORRECT MY VEHICLES PROBLEM. I FIND THIS TOTALLY UNACCEPTABLE. IT HAS BEEN OVER A YEAR NOW, AT LEAST, SINCE THIS RECALL WAS ISSUED AND MY VEHICLE STILL HAS NOT BEEN REPAIRED AND CHRYSLER CANNOT EVEN TELL ME WHEN THEY MIGHT BE ABLE TO MAKE THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605860June 25, 2014
AIR BAGS, SEAT BELTS
A FEW DAYS AGO THE AIRBAG MALFUNCTION LIGHT TURNED ON UPON STARTING MY VEHICLE. NOT SURE WHAT THIS MEANT, I TOOK IT TO MY LOCAL JEEP DEALERSHIP IN CLEAR LAKE, TEXAS. WHEN I DROPPED MY CAR OFF, THE MAN SAID IT WOULD NOT BE READY TODAY. IT TOOK CLEAR LAKE DODGE A FULL 24 HOURS TO COMPLETE THIS FIX (AND THAT WAS AFTER BEGGING THE MANAGER TO HAVE MY CAR READY ON TIME, THEY WERE GOING TO PUSH IT BACK ANOTHER DAY). ON THE RECALL FORM IT SAID SHOULD ONLY TAKE 30 MINUTES FOR THIS FIX. I RECEIVED MY CAR AND THE CAR WAS PRESUMABLY FIXED SINCE THE WARNING LIGHT WAS NO LONGER ON. HOWEVER, WHEN I GET HOME, I REALIZE MY GARAGE KEY HAD BEEN STOLEN FROM MY VEHICLE. THIS WAS A DISASTER, AND I DID NOT FEEL THAT MY SAFETY WAS VALUED AS A PERSON MUCH LESS A PAYING CUSTOMER AT CLEAR LAKE DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605910June 25, 2014
VISIBILITY:GLASS, SIDE/REAR
REAR PASSENGER WINDOW FAILED DURING THUNDER STORM AND FELL INTO DOOR, ONLINE RESEARCH INDICATES THIS IS A COMMON PROBLEM WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605266June 25, 2014
AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE AIRBAG SYSTEM AND FUEL TANK LEAKAGE RECALL NOTICES. *SMD THE CONSUMER STATED THERE WERE NO DEALERSHIPS, IN HER IMMEDIATE AREA AND SHE WOULD HAVE TO PAY $1,000 TO HAVE THE VEHICLE SHIPPED OFF THE ISLAND WHERE SHE RESIDES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605955June 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THE AIRBAG WARNING LIGHT SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIC MODULE NEEDED TO BE REPROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605513June 24, 2014
FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS AT FILL UP. ALWAYS AT COSTCO AND MANY OTHER STATIONS. ATTENDANTS HAVE ATTEMPTED TO PUMP FOR ME AND HAD SAME RESULTS STATING THAT IT IS A COMMON PROBLEM FOR JEEPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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