Jeep Liberty Complaints

8,882 consumer complaints on file.

#10617239July 29, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617322July 29, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617332July 29, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617088July 29, 2014
FUEL/PROPULSION SYSTEM
THERE WAS A SAFETY RECALL ANNOUNCED BY THE MANUFACUTURER IN Q4 2013 M46 / NHTSA 13V-252. I CONTACTED THE JEEP DEALER GATOR AUTOMOTIVE GROUP ON APRIL 7, 2014 TO CHECK ON THE STATUS OF THE RECALL AND TO MAKE AN APPOINTMENT FOR THE REPAIR. I DID NOT DO SO PREVIOUSLY AS THE ANNOUNCEMENT STATED THAT THEY WOULD CONTACT US. NO APPOINTMENT OR PARTS WERE AVAILABLE AT THAT TIME AND THE DEALER REPRESENTATIVE HUNG UP THE PHONE ON ME. NEXT I CALLED THE MANUFACTURER AND GOT THE SAME RESPONSE THAT THEY HAD NO PARTS AND I HAD TO WAIT FOR THEM TO CONTACT ME. IT IS NOW JULY 29, 2014 AND I HAVE NEVER HEARD BACK FROM NEITHER THE DEALER NOR THE MANUFACTURER. THIS IS UNACCEPTABLE TO ME AS THIS IS A SAFETY RECALL. CAN SOMEBODY PLEASE PROVIDE ME WITH AN UPDATE ON THIS RECALL OR CONTACT THE MANUFACTURER ABOUT THIS. THE ISSUE IS AN EXPLODING GAS TANK. THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617154July 29, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615475July 28, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE. THE CONSUMER RECEIVED THE NOTICE SIX MONTH AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616719July 28, 2014
POWER TRAIN
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH AND THE GEAR WOULD NOT SHIFT INTO PARK. THE DEALER WAS NOTIFIED AND A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WERE NO SAFETY RELATED RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616746July 28, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616812July 28, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616842July 28, 2014
SEAT BELTS, STRUCTURE, STEERING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED THE VEHICLE WAS NOT TAKEN TO A INDEPENDENT MECHANIC. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,850. UPDATED 09/02/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616951July 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616977July 28, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER REAR WINDOW FELL INTO THE DOOR. THE DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM IN THE JEEP LIBERTY. THE REGULATOR ASSEMBLY HAD TO BE REPLACE. IS THERE A RECALL ON THIS PART? UPDATED 4/24/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616663July 27, 2014
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
ON 3/19/13 THE REAR PASSENGER WINDOW DROPPED INTO THE DOOR FRAME WHILE THE VEHICLE WAS NOT MOVING, SITTING IN DRIVEWAY. VEHICLE REPAIRED UNDER 2006/2007 RECALL BY DEALER. ON 7/16/14 THE FRONT PASSENGER WINDOW DROPPED INTO THE DOOR-FRAME AND THE VEHICLE WAS SITTING THE DRIVEWAY AGAIN. THIS WAS REPORTED TO CHRYSLER CLAIMS AND THE AUGUST DODGE CHRYSLER JEEP DEALERSHIP AT 1201 GREENVILLE AVE, STAUNTON, VA 24401 (540)885-0875 ON 7/16/14. SPOKE TO JULIE, EMPLOYEE ID JE779 REFUSED CLAIM ON 7/16/14, BECAUSE OF MILEAGE. SHE WAS INFORMED THAT THE WINDOW WAS NEVER PROPERLY REPAIRED ON THE FORMER RECALL. ON BOTH OCCASIONS THE WINDOW COMPLETELY JUST FELL OUT ON ITS OWN, JUST SITTING IN THE DRIVEWAY. THIS IS A VERY SERIOUS SAFETY ISSUE AND WINDOWS DO NOT JUST FALL OUT. I AM REQUESTING THAT THIS MODIFICATION BE CORRECT AND COMPLETE AND REIMBURSED BY THE ABOVE DEALER WHICH DID NOT DO A COMPLETE REPAIR THE FIRST TIME. THIS VEHICLE HAS NEVER BEEN IN ANY ACCIDENT. CURRENTLY I HAVE HAD A RECALL FOR A RECALL ON THE FUEL TANK MODIFICATION AND THAT HAS NEVER BEEN DONE. I HAVE HAD THAT FOR MONTHS AND MONTHS AND THIS IS STILL PENDING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616467July 26, 2014
FUEL SYSTEM, GASOLINE
RECEIVED A RECALL NOTICED ABOUT THE FIRST OF THE YEAR CONCERNING THE FUEL TANK. I HAVE SINCE HAD MY JEEP IN FOR A TUNE UP TWICE AND BOTH TIMES I HAVE BEEN TOLD THAT THEY DO NOT HAVE THE PART IN YET . AND THAT THE FACTORY HAS NOT DONE ANYTHING ABOUT REPLACEMENT PARTS. I KEEP CALLING AND HAVE BEEN TOLD THE SAME THING FROM THE PARTS DEPARTMENT...PART NOT IN, FACTORY IS NOT SENDING ANY PARTS. I PURCHASED THIS VEHICLE BRAND NEW FROM A JEEP DEALER AND HAVE ONLY HAD MY JEEP SERVICED FROM THEM IN THE PAST 9 YEARS.. DOES THIS WARRANT A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616574July 26, 2014
FUEL SYSTEM, GASOLINE
RECEIVED A SAFETY RECALL NOTICE AWHILE AGO #N46 SAID THAT THEY WOULD NOTIFY ME OF THE STATUS OF THE RECALL. I HAVE HEARD NOTHING. CAN YOU PLEASE LET ME KNOW WHAT IS GOING ON? [XXX] THANK YOU VERY MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616194July 25, 2014
FUEL/PROPULSION SYSTEM
THE GAS TANK OVERFLOWS EVERY TIME THE VEHICLE IS FILLED UP. GAS STATION PUMPS DO NOT AUTOMATICALLY STOP WHEN FILLING THE TANK. THIS OCCURS EVERY TIME AND AT EVERY GAS STATION. THIS HAS THE POTENTIAL FOR STARTING A FIRE. IT ALSO LEAKS FUEL INTO THE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616263July 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS WITH THE 4X4 ACTIVATED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO DEALER, WHO DIAGNOSED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616327July 25, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED IN MID OF 2013. THE DEALER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE DEALER WAS CONTACTED ON MULTIPLE OCCASIONS AND SHE WAS INFORMED THAT THE PART WAS UNAVAILABLE EACH TIME. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616393July 25, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616113July 24, 2014
STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
I GOT A SAFETY RECALL NOTICE LAST 7 MONTHS FOR TRAILER HITCH TO BE FIXED ON MY JEEP LIBERTY 2006. TILL DATER THE FINAL NOTICE ND APPOINTMENT HAS NOT ARRIVED. SACRED DRIVING THE CAR WITH HITCH PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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