Jeep Liberty Complaints

8,882 consumer complaints on file.

#10619031August 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619026August 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619061August 5, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT DISCOVERED THAT THE AIR CONDITIONING WAS LEAKING INSIDE THE VEHICLE ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619097August 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED IN THE VEHICLE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618544August 4, 2014
AIR BAGS, ELECTRICAL SYSTEM
SUBMISSION FROM CONSTITUENT RE CHRYSLER RECALL NOTICE. *SMD 2012 JEEP LIBERTY. THE CONSUMER RECEIVED RECALL NOTICE 13V282000. HOWEVER, THE DEALER INFORMED THERE WERE NO SUCH RECALL. ALSO, THE CONSUMER WAS HAVING AN ISSUE WITH THE VEHICLE NOT WANTING TO START, INTERMITTENTLY. IN EARLY JUNE, THE VEHICLE WOULD NOT START. THE DASHBOARD LIT UP, BUT THERE WAS NO NOISE, NO CLICKING, NOTHING. HE MADE SEVERAL ATTEMPTS, BUT IT WOULD NOT START. AFTER THE SIXTH TRY, IT STARTED. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE CONSUMER STATED IT HAPPENED AGAIN, MULTIPLE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618586August 4, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE IN ORDER TO PERFORMED THE RECALL REPAIR. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618647August 4, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618659August 4, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN THE KEY WAS INSERTED INTO THE IGNITION AND TURNED TO THE "ON" POSITION. THE LIGHTS ON THE DASHBOARD WOULD ILLUMINATE, HOWEVER THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT THE DOORS WOULD NOT LOCK PROPERLY DUE TO THE FAILURE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER FOR DIAGNOSTIC TESTING AND BOTH STATED THAT THE KEY WAS NOT COMMUNICATING WITH THE MODULE IN THE IGNITION OR VISE VERSA. THE MECHANIC STATED THAT THE VEHICLE NEEDED A NEW KEY OR THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618678August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618730August 4, 2014
SEAT BELTS
TL - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT RECEIVER WOULD NOT LATCH. THE CONTACT STATED THAT THE BUTTON TO RELEASE THE SEAT BELT LATCH FRACTURED. THE FAILURE WAS REPAIRED BY THE CONTACT. THE FAILURE RECURRED WITH THE OTHER SEAT BELTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618763August 4, 2014
AIR BAGS
I WAS DRIVING AT 40 MPH WHEN A VEHICLE RAN A RED LIGHT AND I T-BONED THE OTHER VEHICLE. THE AIRBAGS IN MY VEHICLE NEVER DEPLOYED. THIS WAS A HARD HITTING FRONT END COLLISION THAT CAUSED BY VEHICLE TO SPIN TWO TIMES AROUND AND LEAVE MY VEHICLE FACING THE OPPOSITE DIRECTION AFTER SPINNING AROUND TWICE. THE POLICE OFFICER ON THE SCENE SAID HE WAS AMAZED THAT THE AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10618765August 4, 2014
AIR BAGS
AIR BAG WARNING LIGHT STARTED CONTINUOUS DISPLAY AT ABOUT 43000 MILES. DEALER INDICATED THIS WAS COVERED BY SAFETY RECALL N38/NHTSA 13V-282. CALLED JEEP DEALER FOR APPOINTMENT IN MID-JULY 2014. DEALER INDICATED THAT IT IS PROBABLY FAILED ORC MODULE. RESEARCH INDICATED THIS WAS A COMMON ISSUE ON THIS MODEL JEEP WITH NUMEROUS REPORTS OF FAILURE OF ORC. TOOK VEHICLE TO DEALER ON 28 JUL 2014. DEALER DID NOT REPLACE ORC BUT "FLASHED" TIPM AT NO CHARGE. DID NOT RESOLVE AIR BAG LIGHT ISSUE. DEALER INDICATED I WOULD HAVE TO SCHEDULE ANOTHER APPOINTMENT FOR DIAGNOSTICS AND POSSIBLE ORC MODULE REPLACEMENT. SCHEDULED ANOTHER APPOINTMENT FOR 4 AUG 2014. ORC MODULE REPLACED. ISSUED RESOLVED. WAS CHARGED $326.53 FOR REPLACEMENT OF ORC MODULE. DEALER INDICATED THAT WHILE THIS HAS BECOME A COMMON FAILURE, THIS REPLACEMENT WAS NOT COVERED BY CHRYSLER FOR 2012 JEEP LIBERTY. I FEEL THAT SINCE THIS IS A SERIOUS SAFETY ISSUE FOR ALL 2012 JEEP LIBERTY OWNERS EXPERIENCING THIS ISSUE, CHRYSLER SHOULD REIMBURSE FOR THIS EXPENSE. SAFETY RECALL N38 INDICATED "CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) INCLUDING REPLACEMENT OF OCCUPANT RESTRAINT MODULE (ORC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618780August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED A NECK INJURY WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10618842August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618432August 3, 2014
FUEL SYSTEM, GASOLINE
JEEP SENT A VOLUNTARY RECALL LETTER IN APRIL OF 2013 ABOUT THE FUEL TANK POSSIBLY ERUPTING DURING A REAR END CRASH. I HAVE CONTACTED THE DEALER SEVERAL TIMES AND THEY STILL HAVE NO PARTS FOR THIS RECALL (15 MONTHS LATER). THE VERY LAST SENTENCE SAYS,".....WE ARE EXTREMELY CONCERNED ABOUT YOUR SAFETY." APPARENTLY, JEEP (CHRYSLER) IS NOT REAL CONCERNED. HOW MANY PEOPLE NEED TO DIE BEFORE SOMEONE MAKES THEM DO THE RIGHT THING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618442August 3, 2014
FUEL SYSTEM, GASOLINE
SAFETY RECALL NOTICE HAS BEEN RECEIVED, BUT DEALER DOES NOT ACCEPT VEHICLE BECAUSE PARTS TO FIX PROBLEM ARE NOT AVAILABLE FROM MANUFACTURER. THIS IS THE SECOND RECALL ON THE SAME VEHICLE AND MANUFACTURER IS NOT PROVIDING PARTS NECESSARY TO FIX RECALL PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618440August 3, 2014
SUSPENSION
VEHICLE WAS LEFT AT THE DEALER FOR SUSPENSION REPAIRS, AFTER WAITING 7 DAYS, DEALER CALLED INDICATING THAT MANUFACTURER HAS NOT PROVIDED THE NECESSARY PARTS TO REPAIR THE PROBLEM. I HAD TO PICK-UP THE VEHICLE AND TAKE IT TO AN INDEPENDENT MECHANIC TO FIX THE SUSPENSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618353August 2, 2014
FUEL/PROPULSION SYSTEM
I HAVE CALLED MY LOCAL JEEP DEALER SCAP MOTORS IN FAIRFIELD, CT. THEY STILL DO NOT HAVE THE TOW HITCHES FOR THE NHTSA RECALL ON MY 2005 JEEP LIBERTY! THIS HAS BEEN OVER 1 YEAR! I WAS ALMOST HIT IN THE REAR BY A TRUCK 2 WEEKS AGO & AM VERY CONCERNED. I WILL SUE JEEP/ CHRYSLER IF ANY THING HAPPENS TO MY CAR. I HAVE CALLED SCAP 3-4 TIMES & WAS PROMISED BY THEM & ALSO BY JEEP/CHRYSLER THAT THE PARTS FOR THIS RECALL WOULD BE IN BY 7/2014. IT IS AUGUST AND THERE IS NO DATE IN SIGHT. ARE THEY VIOLATING A NHTSA LAW BY NOT PERFORMING THIS MANDATORY RECALL???? IF THEY ARE PLEASE PROSECUTE & GET THE PARTS SENT TO THE DEALERS! I AM DRIVING AN UNSAFE VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618350August 2, 2014
FUEL SYSTEM, GASOLINE
AFTER SEVERAL ATTEMPTS TO HAVE SAFETY RECALL N46 RECTIFIED, JEEP SAYS THE PARTS ARE STILL UNAVAILABLE. I RECEIVED MY RECALL NOTICE OVER A YEAR AGO. I THINK A YEAR IS AN UNREASONABLE AMOUNT OF TIME TO RECTIFY A SAFETY ISSUE. ESPECIALLY ONE THAT IS AS DANGEROUS AS THIS ONE. I PURCHASED AN SUV TO BE MORE SAFE FOR MY FAMILY AND NOW I DON'T FEEL SAFE, DRIVING THEM IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618274August 1, 2014
AIR BAGS
A RECENT RECALL WAS DONE TO THE 2003 JEEP LIBERTY IN MARCH 2014 AND IT ALL WENT FINE. A FEW DAYS LATER THE AIR BAG LIGHT RANDOMLY TURNS ON AND OFF. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THE AIRBAG MODULE NEEDS TO BE REPLACED AND IT WILL RUN ABOUT 570.00. NOW AFTER READING THE FORUMS ALL CHRYSLER DID WAS ADD A HARNESS TO PREVENT THE AIRBAGS FROM DEPLOYING INSTEAD OF REPLACING THE MODULE. I AM ALSO TOLD THAT IN THE DALLAS AREA THERE IS NO MODULE AVAILABLE FOR REPLACEMENT. THE DEALERSHIP TOLD ME THAT THE LIGHT BEING ON WOULD NOT AFFECT THE ACTIVATION OF THE AIRBAG IN A ACCIDENT. THERE WAS NO PREVIOUS PROBLEMS BEFORE THE M35 RECALL WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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