Jeep Liberty Complaints

8,882 consumer complaints on file.

#10639117September 25, 2014
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638609September 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638642September 24, 2014
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHENEVER THE HORN WAS ENGAGED, THERE WAS A DELAYED RESPONSE. THE HORN PAD, LOCATED IN THE CENTER OF THE STEERING WHEEL, REQUIRED REPEATED ATTEMPTS IN ORDER TO ACTIVATE BECAUSE IT DID NOT ALLOW THE DRIVER TO PRESS ANYWHERE TO SOUND THE HORN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638681September 24, 2014
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDSHIELD BEGAN TO CRACK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A PRESSURE ISSUE BETWEEN THE SEAL AND THE WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/16/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638696September 24, 2014
UNKNOWN OR OTHER
I JUST WENT INTO THE DEALER FOR RECALL N46. (INSTALL TRAILER HITCH DUE TO POSSIBLE GAS TANK FIRE) IN THE RECALL LETTER CHRYSLER CALLS IT AN OEM TRAILER HITCH. AFTER THE WORK IS DONE I TRY TO FIND OUT THE RATING CLASS OF THE HITCH, BUT NO ONE KNOWS. I CALL CHRYSLER RECALL ASSISTANCE CENTER AND I AM TOLD THAT IT IS A FRAME REINFORCEMENT AND NOT A TRAILER HITCH. IT CAN NOT BE USED FOR TOWING ANYTHING. ALTHOUGH IT HAS THE LOOK OF A TRAILER HITCH. BECAUSE IT IS BEING CALLED A TRAILER HITCH AND IT LOOKS LIKE ONE I AM CONCERNED FOR THE FOLLOWING: *NEITHER CHRYSLER NOR THE DEALER ARE INFORMING THE CUSTOMER, WHAT ABOUT THE CUSTOMER THAT JUST RUNS OUT AND BUYS A TONGUE AND BALL AND STARTS USING IT TO TOW? *RECALL STATES THAT IF YOU HAVE A NON OEM HITCH IT WILL BE INSPECTED AND IF IT HAS PUNCTURES OR SHARP EDGES IT WILL BE REPLACED WITH THE NEW OEM HITCH. NOW YOU HAVE A PERSON WHO HAD A FUNCTIONAL TRAILER HITCH FOR YEARS AND REPLACING IT WITH A NON FUNCTIONING "TRAILER HITCH" AND NOT TELLING THEM. IF I HAD A WORKING TRAILER HITCH FOR YEARS THAT I USE REGULARLY AND YOU REPLACED IT WITH A NON FUNCTIONING ONE I WOULD BE REALLY TICKED OFF. BECAUSE OF THE EXAMPLES LISTED ABOVE (AND THERE ARE OTHERS) I BELIEVE THIS RECALL COULD CAUSE MORE PROBLEMS, DAMAGES,ETC THAN THE PROBLEM WITH THE GAS TANKS TO BEGIN WITH. *THEY NEED TO STOP CALLING IT A TRAILER HITCH. *EVERY CUSTOMER HAVING TO HAVE THIS DONE NEEDS TO BE INFORMED THAT IT IS NOT A REAL TRAILER HITCH AND THEY CAN NOT TOW WITH IT. *THE CHRYSLER RECALL NOTICE ALSO STATES "CHRYSLER RECOMMENDS YOU REMOVE THE BALL AND BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING". THAT IS ALSO MISLEADING (GIVING IMPRESSION THAT IT IS A TRAILER HITCH) AND WHY IS IT EVEN IN THERE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638732September 24, 2014
SUSPENSION
ZUBECKS CHRYSLER/FORD IN OSCODA MI 48750 REFUSES TO FIX JEEP WITH NEW HITCH AS STATED IN RECALL THERE SERVICE DEPT HAS BEEN SCREWING UP MY JEEP EVERYTIME I BRING IT IN FOR REPAIR OR RECALL AND NOW WONT DO THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638742September 24, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WOULD BE UNAVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638808September 24, 2014
EQUIPMENT ADAPTIVE/MOBILITY
I RECEIVED A RECALL NOTICE FROM THE CHRYSLER GROUP LLC. N46 / NHTSA 13V - 252. (REAR STRUCTURE REINFORCEMENT) WE TOOK OUR VEHICLE TO OUR JEEP DEALER HERE IN OWENSBORO, KY. ABOUT 4 TO 6 MONTHS AGO. THEY TOLD US THEY DID NOT HAVE THE CORRECT PARTS IN STOCK AT THAT TIME AND THEY WERE ON ORDER. WE CHECKED BACK FREQUENTLY AT THE DEALER IN WHICH STILL NO PARTS HAVE ARRIVED FOR OUR VEHICLE. ON THE WEEK OF 9/14/2014 - 9/20/14 WE RECEIVED THE SAME RECALL NOTICE FROM CHRYSLER AGAIN. WE CONTACTED THE DEALER AGAIN AND STILL NO PARTS HAVE ARRIVED. MY COMPLAINT: THIS HAS GONE ON LONG ENOUGH WE NEED THIS RECALL ORDER FIXED NOW. WE FEEL WE CAN'T EVEN GET IN THIS VEHICLE AND BE PROTECTED COMFORTABLY. CAN ANYONE HELP US OUT PLEASE FROM THIS AUTHORITY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638315September 23, 2014
FUEL/PROPULSION SYSTEM
CHRYSLER INSTALLED A TOW HITCH A PART OF RECALL N46, BUT ARE ADVISING OWNERS THAT THE TOW HITCH DOES NOT HAVE SUFFICIENT STRENGTH FOR ANY TOWING. IF IT IS NOT STURDY ENOUGH FOR TOWING, HOW CAN IT BE STURDY ENOUGH TO PROTECT THE GAS TANK? IS IT NOW A PROJECTILE TO PUNCTURE THE TANK? IS CHRYSLER INSTALLING SUB-STANDARD HITCHES, WHICH FUTURE OWNERS MAY USE? CHRYSLER WHEN CONTACTED INDICATED A WARNING STICKER NOT TO TOW IS INCLUDED, HOWEVER, THE STICKER READS "CHRYSLER RECOMMENDS YOU REMOVE THE BALL & BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING" ALSO NO WIRING IS INSTALLED WITH HITCH WHICH MAY LEAD SOME TO TOW WITHOUT PROPER LIGHTS. HAVE THEY HAVE CREATED ANOTHER SAFETY HAZARD WHILE TRYING TO CORRECT THE OTHER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638318September 23, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAITED FOR APPROXIMATELY SIX MONTHS TO HAVE THE VEHICLE SERVICED ACCORDING TO THE RECALL DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638342September 23, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT SPOKE TO THREE SEPARATE DEALERS WHO PROVIDED AN UNREASONABLE TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638385September 23, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638506September 23, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V352000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638575September 23, 2014
FUEL/PROPULSION SYSTEM
RECALL NOTICE: N46/NHTSA 13V-252. I RECEIVED MY FIRST RECALL NOTICE CLOSE TO A YEAR AGO. I'VE CALLED THE DEALER NUMEROUS TIMES TO SCHEDULE MY JEEP FOR REPAIR AND HAVE BEEN TOLD EACH TIME THAT CHRYSLER CORP HAS NOT RELEASED THE WORK NOTES OR THE PARTS TO THEM AND ARE UNABLE TO MAKE THE REPAIR. I HAVE BEEN TOLD THIS STORY FOUR TIMES IN THE PAST YEAR AND I FIND IT HARD TO BELIEVE THAT CHRYSLER CORP WOULD SEND RECALL NOTICES TO ME, AND PERIODIC LETTERS TELLING ME THE IMPORTANCE OF THIS RECALL REPAIR TO THEN NOT HAVE THE PARTS AVAILABLE. I BELIEVE THAT MY DEALER IS NOT SCHEDULING THESE REPAIRS. THE DEALER IS: BURDICK DODGE CHRYSLER JEEP LOCATED AT 5885 E. CIRCLE DRIVE, CICERO, NY 13039, (315) 699-3846. I REALLY WANT MY REPAIR TO BE MADE BUT THERE ISN'T ANOTHER LOCAL JEEP REPAIR SHOP TO GO TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637943September 22, 2014
AIR BAGS
AIR BAG WARNING LIGHT CAME ON WHEN CAR WAS STARTED. ACCORDINGLY, AIR BAGS WILL NOT DEPLOY IF IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637955September 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE OXYGEN SENSOR WAS REPLACED SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638003September 22, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. FOURTEEN MONTHS HAD PASSED SINCE THE CONTACT RECEIVED THE ORIGINAL RECALL NOTIFICATION FOR THIS DEFECT. THE CONTACT MADE NUMEROUS ATTEMPTS TO HAVE THE VEHICLE REPAIRED, BUT THE MANUFACTURER AND DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638033September 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638061September 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638075September 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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