Jeep Liberty Complaints

8,882 consumer complaints on file.

#10648367October 17, 2014
AIR BAGS
SAFETY RECALL N36 (NHT#13V-282 CALLS FOR FLASHING TIPM & REPLACING OCCUPANT RESTRAINT CONTROL MODULE. THIS VIN WAS NOT INCLUDED IN THE RECALL, SO WHEN I TOOK IT IN TODAY (SRS LIGHT ON) , THE CHARGE WAS 400$. WHY WAS THIS VIN NOT INCLUDED WHEN OTHERS (KA, KK, ETC, NOT KX) WERE. SEEMS FAIRLY RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648383October 17, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648485October 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648481October 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER FAILED TO INSTALL THE TRAILER HITCH AND INSTEAD APPLIED A STEEL BAR ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648507October 17, 2014
FUEL/PROPULSION SYSTEM
AFTER STOPPING OR SLOWING DOWN THE VEHICLE HAS TENDED TO STALL OR ALMOST STALL. THIS HAS NOW OCCURRED 4 TIMES, OR WHICH TWO OF THESE WERE WHEN TURNING THROUGH AN INTERSECTION WHICH COULD HAVE CAUSED AN ACCIDENT. IN ALL CASES FUEL TANKS WERE GREATER THAN 1/4 FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648527October 17, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, EXTERIOR LIGHTING
I OWN A STOCK 2007 JEEP LIBERTY WITH THE 3.7L V6 AND AUTOMATIC TRANSMISSION. WHILE DRIVING HOME THE VEHICLE SHUT OFF UNEXPECTEDLY ON A BUSY FIVE LANE 50 MPH ROAD. AS I COASTED INTO A DRIVEWAY I SAW HEAVY DARK BLACK SMOKE POURING FROM UNDER THE HOOD. AS I OPENED THE HOOD THERE WAS 5-6 INCH FLAMES ON MOST OF THE STOCK WIRING UNDER THE HOOD. THE POSITIVE CABLE THAT RUNS UNDER THE ENGINE RUBBED UNDER THE ENGINE UNTIL IT SHORTED ON THE GROUNDED ENGINE BLOCK SHORTING OUT THE ELECTRICAL SYSTEM. THE FIRE DEPARTMENT SHOWED UP AND PUT OUT THE FIRE AND CUT THE NEGATIVE CABLE TO STOP THE OUTBREAK OF ANOTHER FIRE. ALL OF THE CABLES ARE NOW MELTED AND BURNED TOGETHER. THE REPAIR ESTIMATE IS CLOSE TO $5000 WITHOUT FIXING WHAT ACTUALLY CAUSED THE PROBLEM, JUST FIXING THE MELTED WIRES. THE FIRE WAS STARTED BY STOCK WIRES ON A STOCK VEHICLE. THE VEHICLE WAS TAKEN TO PARKWAY BEFORE WE BOUGHT IT AND WENT THROUGH COMPLETELY "FIXING ANYTHING AND EVERYTHING THAT WAS WRONG OR BAD WITH THE VEHICLE." THEY CLEARLY MISSED THIS MAJOR PROBLEM THAT COULD HAVE KILLED TWO TEENAGERS. I HAVE ALREADY CONTACTED CHRYSLER ABOUT THIS PROBLEM AND THEY TOLD ME THIS WAS NOT THEIR FAULT. I BELIEVE IT IS, AND I WANT TO FIX THE PROBLEM BEFORE IT DOES KILL SOMEONE. I AM OPEN TO PHONE CALLS, I AM OPEN TO EMAILS ANYONE YOU WANT TO CONTACT ME WOULD BE PERFECT. I CAN MEET YOU AT THE DEALERSHIP OR ANYWHERE YOU PLEASE. I WILL TRAVEL, TELL ME WHAT ACTIONS NEED TO BE DONE AND THEY WILL BE DONE. THERE IS A LOT MORE OF INFORMATION THAT CAN BE OBTAINED AND WILL BE AVAILABLE ON DEMAND. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10645002October 16, 2014
EQUIPMENT ADAPTIVE/MOBILITY, TRAILER HITCHES
ON MULTIPLE OCCASIONS JEEP WROTE THAT I WOULD RECEIVE A TRAILER HITCH TO ENHANCE SAFETY FROM REAR END COLLISIONS, TO PREVENT THE GAS TANK FROM BLOWING UP. WHEN I TOOL THE LIBERTY IN FOR THE RECALL, ALL THEY PUT ON WAS THE HOLDER FOR THE BALL HITCH. THEY DID NOT PUT ON THE TRAILER HITCH ITSELF. THEY PROVIDED A POORLY COPIED LETTER WHICH INCLUDED THIS PARAGRAPH: "DO NOT ATTEMPT TO TOW WITH THE CAMPAIGN-INSTALLED TRAILER HITCH ASSEMBLY. YOUR VEHICLE WAS NOT EQUIPPED WITH A CHRYSLER OEM TRAILER TOW PACKAGE AND THIS CAMPAIGN-HITCH ASSEMBLY DOES NOT INCLUDE THE NECESSARY WIRING HARNESSES AND/OR OTHER HEAVY DUTY COMPONENTS FOR TOWING." I BELIEVE THIS IS A SLAP IN THE FACE BY CHRYSLER TO ITS CUSTOMERS AND THE NHTSB, SAYING, "YOU CAN MAKE ME DO X, AND WE WILL AGREE, BUT THEN WE WON'T DO X, WE'LL DO X MINUS A AND B". IF IT ISN'T STRONG ENOUGH FOR A SIMPLE TOW, HOW IS IT GOING TO PROTECT ME IN A COLLISION? AND HOW IS PROMISING A TRAILER HITCH, BUT INSTALLING ONLY THE WEAKEST PART OF A TRAILER HITCH, COMPLY WITH THEIR EARLIER WRITTEN PROMISES? I HAVE VOICED THESE CONCERNS TO THE LOCAL DEALER AND TO THEIR CORPORATE OFFICE MANAGING THE RECALL, AND THEY HAVE BEEN DISMISSIVE OF MY QUESTIONS...UPDATED 11/17/14 *BF *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645003October 16, 2014
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK THE TANK OVERFLOWS EVERY TIME AS THE TANK REACHES THE FULL POINT THE DEALER STATES A NEW TANK IS REQUIRED AND THEY ARE AWARE OF THE DEFECT BUT IT IS THE CUSTOMER?S PROBLEM AT A COST OF ABOUT $1600.00 THIS IS A SAFETY AND FIRE HAZARD AND NEEDS TO BE ADDRESS BY CHRYSLER. THERE IS ALSO A PROBLEM WITH THE WINDOW REGULATORS THE PLASTIC CLIP THAT HOLDS THE WINDOWS UP SNAPS OFF AT RANDOM AND THE WINDOWS FALL DOWN AGAIN CHRYSLER IS AWARE OF THE DESIGN DEFECT BUT REFUSES ANY HELP OR PERMANENT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648131October 16, 2014
FUEL/PROPULSION SYSTEM
I TOOK MY SAFETY RECALL NOTICE N46 TO CAROLINA CHRYSLER, DODGE, JEEP IN ELIZABETH CITY ON 5/13/14 AND WAS ADVISED THAT PARTS WERE NOT AVAILABLE. I RECEIVED ANOTHER RECALL NOTICE N46 AND TOOK IT BACK TO CAROLINA CHRYSLER, DODGE, JEEP IN ELIZABETH CITY, NC ON 9/29/14. I WAS TOLD THEY HAD THE PART BUT NOT THE HARDWARE TO PUT IT ON AND THEY WOULD CALL ME WHEN THEY GOT EVERYTHING. I HAVE NOT HEARD FROM ANYONE THERE AS OF THIS DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645076October 16, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645077October 16, 2014
AIR BAGS, WHEELS, TIRES
THE DAY, JULY 10, 2014, STARTED OUT WITH MY WIFE, GRANDDAUGHTER AND ME GOING TO THE GROCERY STORE IN MY 2008 JEEP LIBERTY. WE WERE BACK BY NOON, HAD SOME LUNCH AND ABOUT 1:30PM PUT GRANDDAUGHTER DOWN FOR A NAP. ABOUT 2:00PM WIFE NEEDED TO GO INTO TOWN FOR AN ERRAND. SHE BACKED THE JEEP OUT OF OUR DRIVEWAY AND CONTINUED DOWN THE ROAD GOING ABOUT 15 MPH. THE FRONT PASSENGER TIRE BLOWS (4 TIRES ON THE VEHICLE BOUGHT APPROX. 14 MONTHS PRIOR TO THE INCIDENT - GOODYEAR P225/75R16 WRANGLER ST 104S) AND THE SIDE AIRBAGS DEPLOYED. VEHICLE DID NOT HIT ANYTHING NOR WAS IT HIT BY ANYTHING. WIFE DID SUSTAIN A SLIGHT RED BRUISE ON HER LEFT CHEEK. GOOD THING IT DID NOT HAPPEN WITH ALL OF US IN THE VEHICLE OR GOING 65 MPH ON THE HIGHWAY. I CALLED CHRYSLER CUSTOMER SERVICE. CHRYSLER GROUP LLC CONDUCTED AN INVESTIGATION INTO THE INCIDENT AND INSPECTED THE JEEP. THE INSPECTION FOUND NO INDICATION OF A MANUFACTURING DEFECT THAT CAUSED OR CONTRIBUTED TO THE INCIDENT. HARD TO BELIEVE THAT A FRONT TIRE BLOWS AND SIDE AIRBAGS DEPLOYED AT 15 MPH. JEEP IS SUPPOSED TO BE A RUGGED OFF-ROAD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648150October 16, 2014
FUEL/PROPULSION SYSTEM
2006 JEEP LIBERTY'S GAS TANK OVERFLOW MALFUNCTION. EVERY TIME I FILL THE LIBERTY'S GAS TANK IT HAS OVERFLOWED. THIS HAS BEEN HAPPENING EVER SINCE THE FIRST TIME I GASSED IT UP AFTER PURCHASING IT IN 2006. I HAVE REPORTED IT SEVERAL TIMES TO MY LOCAL JEEP DEALERSHIP IT WAS EVEN REPORTED TO THE DEALERSHIP WHEN I WENT IN TO GET MY FREE OIL CHANGE (AT 3000 MILES) FOR THE PURCHASE OF THE VEHICLE, BUT THEY HAVE CONSTANTLY PASSED THE BLAME DOWN ON ME FOR NOT PROPERLY FILLING THE GAS TANK. BECAUSE I AM EITHER A. AT FAULT BECAUSE I AM TOPING OFF THE TANK OR B. I AM AT FAULT FOR APPARENTLY USING THE SAME GAS PUMP ALL THE TIME. BUT IT DOESN'T MATTER WHO'S FILLING THE TANK, NOR DOES IT MATTER WHICH GAS STATION I GO TO GAS ENDS UP GETTING ON ME, THE SIDE OF THE JEEP, AND ON THE GROUND WHICH IS HAZARDOUS ALL THE WAY AROUND. I UNDERSTAND THAT THE TANK IS UNDER RECALL TO HAVE A HITCH INSTALLED, TO PROTECT IT FROM REAR END COLLISIONS BUT I HAVE NO INTEREST, IN PARTICIPATING IN THE RECALL UNTIL THE OVERFLOW PROBLEM IS RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648185October 16, 2014
POWER TRAIN, STEERING
THE FRONT DRIVE SHAFT AND DIFFERENTIAL ASSEMBLY LOCKED UP CAUSING THE CAR TO SHAKE VIOLENTLY AND SMOKE FROM OIL COMING FROM THE BUSTED SEAL . LUCKILY THE DRIVER WAS ABLE TO STOP IMMEDIATELY ON A BUSY INTERSTATE. THIS IS VERY UNCOMMON ACCORDING TO 2 DEALERS AND 3 REPAIR GARAGES, OBVIOUSLY A DEFECTIVE PART. THERE HAD BEEN NO LEAKAGE IN THE PAST 2 MONTHS OR SHAKING/SWAYING WHEN DRIVING AT ANY SPEED CHECKED AND THERE HAS BEEN A BACK ORDER ON THIS PART FROM DODGE FOR THE PAST 3-4 MONTHS SO THERE SEEMS TO BE A PROBLEM. WE WERE LUCKY THIS DEFECTIVE PART DID NOT CAUSE A TERRIBLE ACCIDENT I CALLED CHRYSLER THEY SAID THIS HAS NOT BEEN RECALLED, BUT REITERATED THIS WAS VERY UNCOMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644888October 15, 2014
TRAILER HITCHES
I JUST WANT TO FILE A COMPLAINT INREGARD TO TRAILER HITCH THAT WAS NOT INSTALLED ON MY JEEP LIBERTY. THE DEALER SAID EVEN BEFORE THE PART FINALLY CAME THEY WOULD HAVE TO CHECK THE JEEP FOR CORROSION. I DO NOT FEEL MY JEEP HAS ANY MORE CORROSION ON THE FRAME THEN ANY 2003 JEEP WOULD HAVE. I'M SURE IF I WANTED TO PAY FOR A TRAILER HITCH ,ONE WOULD OR COULD BE INSTALLED. I THINK SINCE I TALKED TO NUMEROUS JEEP LIBERTY OWNERS, WHO WERE ALSO TURNED DOWN, THAT THIS IS CHRYSLER WAY OF GETTING AROUND THE COST OF INSTALLING THE TRAILER HITCH. I BELIEVE THIS IS A STALL TACTIC & AWAY CHRYSLER CAN GET AROUND THE RECALL. I HOPE YOU CAN CHECK ON THE NUMBER OF HITCHES THAT HAVE BEEN INSTALLED OR IF THE DEALERS GET A KICKBACK BY SAYING THEY CANNOT INSTALL A TRAILER HITCH! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644984October 15, 2014
FUEL/PROPULSION SYSTEM
I HAVE A 2005 JEEP LIBERTY THAT EVERY TIME I FILL THE GAS TANK UP IT DOES NOT SHUT THE GAS NOZZLE OFF AND ALWAYS BACK FLOWS OUT AND RUNS DOWN THE SIDE OF MY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644687October 14, 2014
ELECTRICAL SYSTEM
I TRIED TO START MY CAR AND, WITH THE EXCEPTION OF THE RADIO AND LIGHTS COMING ON, NOTHING HAPPENED. AFTER TOWING IT TO A COUPLE LOCATIONS, THE DEALERSHIP DETERMINED THAT THE CAR--LIKE SO MANY OTHER JEEPS--HAD A FAULTY TIPM. I FOUND THIS WEBSITE AFTER A BRIEF SEARCH ON THE INTERNET LANDED ME ON THIS LINK: HTTP://WWW.CHRYSLERPROBLEMS.COM/PROBLEMS/DEFECTIVE-TIPM.SHTML I BELIEVE THAT THIS PART SHOULD HAVE BEEN RECALLED AND I SHOULD NOT BE ON THE HOOK FOR THE REPAIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644476October 14, 2014
VISIBILITY/WIPER
WINDOW MOTOR/LIFT HAS BROKEN ON 3 WINDOWS OVER THE PAST 2 YEARS: DRIVER, PASSENGER AND THE MOST RECENT (YESTERDAY) IS THE REAR DRIVER. TWO DIFFERENT REPAIR PLACES HAVE ADVISED THIS IS A COMMON PROBLEM WITH JEEP LIBERTY, AND THE PART WAS A DESIGN FLAW. THE LAST ONE REPLACED WAS JUST UNDER $400. THE QUOTE I RECEIVED TO FIX THE DRIVER REAR WAS $494. MORE IMPORTANT IS THE FACT THAT REPLACING THE DEFECTIVE PART ISN'T A FIX, SIMPLY A DELAY UNTIL IT HAPPENS AGAIN AS THE REPLACEMENT PARTS ARE ALL DEFECTIVE AS WELL. ASKING THAT CHRYSLER FIND A TRUE SOLUTION AND IF NOT REPLACE/RECALL THE PART, AT LEAST OFFER A SUBSTANTIAL REIMBURSEMENT IN A TIMELY FASHION. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644540October 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644623October 14, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT LOWER BALL JOINTS WERE LOOSE AND THE FRONT END JERKED VIOLENTLY. THE DEALER STATED THAT THE FRONT SUSPENSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644684October 14, 2014
AIR BAGS
I WAS TRAVELING AT A NORMAL RATE OF SPEED AND APPROACHED A STOPLIGHT. AS I WAS SLOWING DOWN, THE DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED. THE CAR FILLED WITH SMOKE AND I PULLED OVER ON THE SIDE OF THE ROAD. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. I HAD THE M35 (AIRBAGS) RECALL FIXED IN APRIL 2014 ONCE THE PARTS BECAME AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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