Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#11717868February 13, 2026
AIR BAGS
The air bag light on the dash came on . Not sure what to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717738February 13, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in Kent Ohio. They basically did just a flash on it but that didn't fix the issue (LOSS OF CRANKSHAFT POSITION). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old and won't fix. This is all part of the recall. If you have any questions please call me. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717919February 13, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
• Component/System: The high-voltage battery system in the plug-in hybrid propulsion system is subject to an active safety recall related to potential fire risk. The vehicle is available for inspection upon request. • Safety Risk: The manufacturer has instructed owners not to charge the vehicle near structures and to park it away from buildings due to the risk of battery fire. This creates an ongoing safety concern because normal charging and garaging cannot be performed safely, altering how and where the vehicle can be operated and stored. After speaking with my homeowners insurance, if the home were to catch fire through this vehicle, the claim would be denied because there is an active recall stating not to charge the vehicle. • Reproduction/Confirmation: The condition has been confirmed by the manufacturer through the official recall notice. The dealer has not attempted a repair because no remedy is currently available. Despite visiting the dealer, the dealer still states not to charge the car in the house. • Inspections by Others: The vehicle has not required inspection by police or insurance representatives. The issue is acknowledged by the manufacturer as part of the recall, and no repair procedure has been released to dealers. • Warning Lamps/Symptoms: There were no specific warning lamps prior to receiving the recall notice. The issue was identified by the manufacturer and communicated through recall notification rather than a driver-observed failure. The recall notice is the first indication of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717843February 13, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V576000 (Electrical System) and NHTSA Campaign: 25V741000 (Electrical System); however, parts to do the recall repairs were not yet available. The contact stated that after starting the vehicle, the message "Electric Mode Temporarily Unavailable”, “Fuel and Oil Refresh in Progress" were displayed; however, the messages disappeared after the vehicle was shifted into drive(D). The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the battery pack needed to be replaced. The vehicle was not repaired due to parts shipping issues. The manufacturer was made aware of the failure. The failure mileage was approximately 25,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717737February 13, 2026
ELECTRICAL SYSTEM
The heater on our 4 x e stopped working and would not defrost front window or heat the car in sub zero weather we have been having lately. I have had this car in 2 times already for the same issue. I fear for my wife's safety while driving this car as it can not defrost the front window due to heat not working. I have an apt on 2/16/2026 for a computer dump and fear another $370 bill for something that appears can not be fixed. I re-booted the computer as it recommended on the internet, but it only worked a small time. I have 3 Grand Cherokees and am very disappointed with this one as the other 2 have over 280,000 miles on them. Regretfully, [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717720February 13, 2026
VISIBILITY/WIPER
On February 8, 2026, I attempted to use the windshield washer fluid, but no fluid came out onto the windshield. Instead, it forcefully sprayed the front camera. The washer system did not spray the front windshield or the rear window at all. The car is in the shop for repair. A video of this issue is on youtube. https://www.youtube.com/watch?v=K7I1wG2UjrU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717481February 12, 2026
STEERING, ENGINE
I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went on. The power steering shut off and then the car shut off. I was unable to move the vehicle. I wait 5 minutes then started the car again and got it rolled into the nearest parking lot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717478February 12, 2026
UNKNOWN OR OTHER
The jeep will randomly lose cabin heat and blow cold air. It seems to happen mostly when the battery is drained. Took it to dealer but they tried to say it was normal which we stated it can’t be normal to not be able to defrost your windshield in the winter. I called mopar and they opened a case which then the dealer said they had luck changing a coolant valve that tends to stick. Not sure if that will fix issue or have seen people have luck with the ECH. It happened at 36000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717216February 11, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
5.7L Hemi Engine fire. The primary cause was a wire harness retention clip failure that allows the starter wiring harness to lay on the steering column. As it turns, it cuts into the harness and provides battery voltage to the steering column. In my case, there was a power steering fluid leak combined with the electrified steering assembly started a fire. Any similar combustible fluid would have the same result. It may be a potential recall that should be investigated. VIN 8C244809. Incident occurred on 1-28-26. I have video footage of the issue if needed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11717345February 11, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Grand Cherokee. While the contact’s daughter was reversing in a parking lot, the audible chime for the closeness of an object or vehicle failed to function as designed. There was an image displayed on the screen. The failure was intermittent but was a recurring failure. The vehicle was also experiencing other electrical failures. The contact stated that in early January, there was an unknown warning light illuminated on the instrument cluster. The vehicle was taken to a local dealer and the warning light was reset. The contact was asked if the battery had recently drained completely. The contact stated that the battery had not been drained. The contact stated that several recall repairs had been performed on the vehicle. The vehicle was not repaired. The manufacturer was contacted and was concerned about the safety of the vehicle. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716970February 10, 2026
POWER TRAIN
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to drive from a complete stop, the transmission remained stuck in first gear. The contact shifted to neutral(N) and shifted back to drive(D), and the vehicle responded as intended. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,755.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717005February 10, 2026
ENGINE
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The manufacturer and a local dealer were contact regarding the recall, and the contact was advised that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716994February 10, 2026
ENGINE
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the contact was informed by dealer and the manufacturer that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716862February 9, 2026
ENGINE
Recall 68C I can’t drive my vehicle while the dealership awaits a replacement battery from manufacturer. I have not been offered any compensation from Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716702February 9, 2026
SUSPENSION
Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2021 Jeep Grand Cherokee Limited vehicle. I brought this to the attention of the Jeep dealer service dept where I purchased the vehicle, as well as to another independent auto repair shop, and both indicated they could not find anything wrong. Today, I saw news on the internet of the Jeep Grand Cherokee Limited "rear coil spring" issue as described in this Safety Recall report [XXX] and now believe the noise I've been hearing may be related to this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716643February 9, 2026
UNKNOWN OR OTHER
I was driving on the highway. There were no other vehicles nearby. I heard a loud pop/bang. I thought a tire burst but then discovered the back windshield had shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716397February 7, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start. Internet searches show that this is a widespread, known problem with Chrysler vehicles, yet only a small number of recalls have been issued. Unfortunately, my vehicle does not fall under the recall for unknown reasons. I have been advised that the fuel pump and auxiliary fuel pump need to be replaced, which is a costly repair. A fuel pump should not fail on a vehicle with under 50,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716413February 7, 2026
AIR BAGS
Driver's steering wheel airbag malfunctioned and deployed unexpectedly while backing into a parking space. Safety of passengers through potential of bodily injury and car crash due to lack of sight and sudden explosion/deployment of airbag while car is actively being driven could have been causedby this malfunction. Various incidents of this safety issue have been reported, but no recalls have been officiated yet for this specific year and model. Vehicle has not inspected yet, it just occurred this morning. Insurance was notified, but said it needed to be inspected by a mechanic or dealership. Airbag light came on today for the first time while driving home and then airbag malfunctioned/deployed while parking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716398February 7, 2026
AIR BAGS
Vehicle set air bag warning light, warning message to have SRS serviced soon. Took in to dealer, mechanic determined from fault code tha the sensor in the front passenger seat bottom was defective. Jeep is replacing entire seat bottom. Difficulty in obtaining part. Entire repair to take a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716392February 7, 2026
EXTERIOR LIGHTING
Car has 28k miles. It is driven by a [XX] year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection it had and passed. Contacted Jeep Wave with concern and was blown off and sent to a VM which was never returned. You have a recall for the Laredo and Overland models but not the Summit. The DRL lights thankfully are bright but you still need headlights. Car has been set to auto for headlights due to her age. I am hoping you give this a serious look. I posted on Facebook and other people are having the same issues with the Summits. You have no headlights and nothing saying they are out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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