Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#545935June 3, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
PLUG WHICH SHOULD HAVE BEEN HOLDING THE LUBRICANT INSIDE THE DIFFERENTIAL WAS MISSING WHICH MAY HAVE CAUSED THE FIRE IN THE REAR OF THE VEHICLE WHILE CONSUMER WAS DRIVING. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#838779June 3, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER BEING PARKED FOR A PERIOD OF TIME TRANSMISSION DID NOT RESPOND WELL. WHEN PLACED INTO GEAR IT WOULD TAKE 10 TO 15 SECONDS TO RESPOND AND GO INTO THE GEAR. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707167June 3, 1999
ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD
STRONG VIBRATION IN STEERING WHEEL COLUMN WHEN BRAKE IS APPLIED FIRMLY AT HIGH SPEED. DRIVER SIDE WINDOWS FAILS TO OPERATE. DEFECTIVE WIRING HARNESS IN REAR DOOR CAUSES WARNING CHIMES WHEN GOING OVER BUMPS OR MAKING SHARP TURNS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707172June 3, 1999
VEHICLE SPEED CONTROL
I WAS PARALLEL PARKING THE CAR ON MY RESIDENTIAL STREET. I WAS IN REVERSE AND PROCEEDED TO BACK INTO THE PARKING SPACE. THE CARS BOTH IN FRONT AND BEHIND ME WERE SOME DISTANCE AWAY. SUDDENLY THE ENGINE REVED TO A VERY HIGH RPM AND THE CAR SHOT FORWARD AND CRASHED INTO THE CAR IN FRONT OF ME. THE CAR WAS STILL IN REVERSE WHEN I TURNED OFF THE IGNITION. SEVERAL PERSONS WITNESSED THE INCIDENT. THEY HEARD THE HIGH REV OF THE ENGINE, AND ALSO NOTED THAT THE BACKUP LITES WERE ON WHEN I HIT THE CAR IN FRONT OF ME. I HAVE OWNED 3 JEEP CHEROKEES AND HAVE DRIVEN THEM FOR THE PAST TEN YEARS SO I AM VERY EXPERIENCED IN DRIVING THIS VEHICLE. I AM POSITIVE THAT THIS CAR WAS IN REVERSE WHEN THE SUDDEN ACCELERATION OCCURRED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#707112June 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING INTO "REVERSE" THE TRANSMISSION SLAMS VERY HARD INTO REVERSE IN SUCH A MANNER THAT I HAVE NEVER EXPERIENCED IN TWENTY YEARS OF DRIVING. WHEN IT SLAMS INTO REVERSE, IT MAKES A LOUD NOISE AND THE JEEP WOULD LUNGE BUT FOR MY FOOT ON THE BRAKE. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THIS WAS NORMAL ON ALL 1999 GRAND CHEROKEES. I QUESTION WHETHER THIS IS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838685June 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
ONGOING /INTERMITENT PROBLEM WITH TRANSMISSION CHANGING GEAR FROM 4TH TO 3RD. ALSO VEHICLE WOULD NOT SHIFT INTO 1ST. VEHICLE BEEN IN/OUT OF DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838693June 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN THE BRAKES ARE APPLIED THEY PULSATE. DEALER HAS REPLACED BRAKES AT 20K MILES. THE VEHICLE CURRENTLY HAS 38000 MILES AND PROBLEM REOCCURRED. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707065June 1, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C EVAPORATOR COOLER PROBABLY DEFECTIVE SINCE NEW GIVEN NUMBER OF TIMES RECHARGED DEALER AND/OR CHRYSLER DENY ANY PROBLEMS WITH COMPONENT EVEN THOUGH IT HAS A RATHER HIGH FAILURE RATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707066June 1, 1999
SUSPENSION:FRONT
FRONT END SHAKES VIOLENTLY SIDE TO SIDE LIKE A BAD SHOPPING CART WHEEL AT FREEWAY SPEEDS. HAD TO STOP VEHICLE TO GET IT TO STOP. DEALER HAS HAD THE VEHICLE NUMEROUS TIMES, AS WELL AS TWO OTHER INDEPENDANT SHOPS. THE FRONT SUSPENSION COMPONENTS HAVE ALL BEEN REPLACED AND IT STILL DOES IT. I FEEL IT'S A DESIGN DEFECT AS I HAVE COME INTO CONTACT WITH MANY OTHERS OVER THE INTERNET WITH THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707067June 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION RANDOMLY SHIFTS FROM 4TH GEAR TO 3RD AT HIGHWAY SPEEDS AND WILL NOT SHIFT BACK TO 4TH. ALSO WILL NOT SHIFT INTO 1ST GEAR EITHER. SHIFT CONTROL MODULE HAS BEEN REPLACED ONCE BUT MAY NOT HAVE BEEN THE PROBLEM TO BEGIN WITH. THIS PROBLEM OCCURS ON A VERY INFREQUENT BASIS. THE TRANSMISSION WILL OPERATE NORMALLY IF THE VEHICLE IS STOPPED, TURNED OFF, AND THEN RESTARTED. IT APPEARS TO BE A PROBLEMS WITH SOME ELECTRONIC COMPONENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707071June 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707033May 31, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
IN 1998 MY A/C STOPPED COOLING. I HAD IT GASED UP AND WAS TOLD THAT THERE WAS A LEAK BUT IT WAS REPAIRED.THIS YEAR IN MAY I TURNED MY A/C ON ONLY TO FIND OUT THAT IT IS NOT COOLING AGAIN THIS YEAR. I CALLED A JEEP DEALERSHIP AND WAS TOLD THAT THE EVAPORATION CORE WAS DEFECTIVE ON SOME JEEP MODELS AND THAT THEY WOULD HAVE TO RUN A DYE TEST TO SEE IF THAT WAS THE PROBLEM. IT IS GOING TO COST ME $325.00 JUST TO HAVE THE TEST DONE. PLEASE GIVE ME INFORMATION ON WHETHER OR NOT THERE IS A DEFECTIVE EVAPORATION CORE ON A 1995 JEEP GRAND CHEROKEE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#706955May 28, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
BACKED OUT OF GARAGE. TURNED STEERING WHEEL TO MOVE VEHICLE. LOUD SNAPPING NOISE. STEERING WHEEL TURNED, BUT WHEELS DID NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838542May 27, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING THE BRAKES THERE IS A SQUEALING NOISE COMING FROM THE BRAKES. WHEN OWNER HAD THE CHEROKEE CHECKED ALL THE BRAKES ROTORS WERE FOUND TO BE RUSTED AND SPLITTING APART. THE ROTORS ARE BEING REPLACED. TECHNICIAN BELIEVES THE ROTORS TO BE DEFECTIVE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706923May 27, 1999
UNKNOWN OR OTHER
MECHANIC CONTACTED JEEP DEALER AND WAS TOLD THAT ALTHOUGH 250,000 JEEPS HAD THIS PROBLEM, THIS PARTICULAR MODEL WAS NOT AFFECTED. NO SAFETY DEFEC TMENTIONED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545732May 25, 1999
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
REAR AXLE ASSEMBLY FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706721May 21, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
LOUD WHINE APPEARING TO ORIGINATE FROM REAR DIFFERENTIAL. DEALER REMOVED DIFFERENTIAL AND OBSERVED OBVIOUS WEAR TO GEARS. REPLACED WITH NEW DIFFERENTIAL. WHINE IS LOUDER AND HIGHER PITCHED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838250May 20, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ALTERNATOR/BRAKING SYSTEM/WINDOW WIRING, MOTOR MOUNTS FAILED. HAD TO BE REPLACED. THESE FAILURES COULD RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838258May 20, 1999
VEHICLE SPEED CONTROL
CRUISE CONTROL ON & OFF SWITCH MALFUNCTIONED WHEN IN USE. HAS HAPPENED SEVERAL TIMES. HAD TAKEN VEHICLE TO DEALER TO CHECK & WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS BUILT THAT WAY & THERE WAS NOTHING WRONG WITH THE CRUISE CONTROL. WENT TO ANOTHER DEALERSHIP & WAS INFORMED OF THE SAMETHING. ALL THE JEEPS WERE BUILT LIKE THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838174May 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN TURNING THE WHEELS REAR WHEELS LOCK UP, CAUSING VEHICLE TO STOP RUNNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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