Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#708092June 30, 1999
VEHICLE SPEED CONTROL
SPEED EXCEEDS SETTING, ACCELERATES RAPIDLY BY ITSELF, CAN CAUSE ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708103June 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SUSPENSION:FRONT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
OUR 99 JEEP GRAND CHEROKEE IS 4 MONTHS OLD AND IS NOTHING BUT TROUBLE; THE TRANSFER CASE WAS REPLACED, THE CAR MAKES A GRINDING NOISE AT HIGHWAY SPEEDS AND THE DEALER THOUGHT THE REPLACEMENT OF THE TRANSFER CASE WOULD SOLVE THE PROBLEM. IT DIDN'T HOWEVER. FURTHERMORE THE GEAR OIL HAD TO BE REPLACED BECAUSE THE CAR WOULD BUCK AND EVEN STALL SOMETIMES WHEN I WOULD MAKE TIGHT TURN. FURTHERMORE THE TRANSMISSION IS SOMETIMES CLUNKING. OUR POWER WINDOW NEEDS A NEW MOTOR. THE CAR KEEPS ON PULLING TO THE RIGHT AND THAT STILL HASN'T BEEN FIXED. WE HAVE BEEN VERY DISAPPOINTED AND WISH THE LEMON LAW WOULD BE A LITTLE BIT MORE PROTECTIVE OF CONSUMERS THAN CAR DEALERS AND MANUFACTURERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707999June 29, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708016June 29, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER
I WAS OPERATING MY JEEP GRAND CHEROKEE ON THE HIGHWAY AT ABOUT 50 MPH WHEN THE VEHICLE STALLED OUT. THE GAS GUAGE METER SHOWED THAT THERE WAS 1/4 TANK OF GAS IN VEHICLE. THE GAS TANK WAS IN FACT EMPTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708024June 29, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS:FRONT:ANCHORAGE
POWER WINDOW WIRING BETWEEN THE DRIVERS DOOR AND BODY (FLEX CONDUIT) FAILED, AND LEFT ONLY THE DRIVER WITH WINDOW CONTROL.INSPECTION SHOWED SPLIT INSULATION (FATIGUE) EXPOSED CONDUCTOR AND OPEN CIRCUIT. REPAIR OF WIRE LASTED FOR 4-5 MONTHS BEFORE ADDITIONAL WIRES FAILED AND OR THE SAME WIRE FAILED IN A NEW LOCATION. WIRE INSULATION SEEMS TO BE TOO STIFF AND CRACKED, CAUSING STRESS ON THE CONDUCTORS ,AND SUBSEQUENT FAILURE. MOST RESENT FAILURE 5-99 CAUSED WIRES TO MELT. SEATBELT FAILURE: DRIVERS BELT WILL NOT RETRACT, AND IS THERE FOR LOOSE AND UNSAFE. BELT RETRACTOR SPRING WAS BROKEN AND STICKING OUT OF UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708025June 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANSMISSION AND TORQUE CONVERTER FAILED AT SAME TIME. TORQUE CONVERTER WOULD LOCK UP AND STALL ENGINE WHILE TRYING TO LURCH FORWARD. MOTOR MOUNTS AND CATALYTIC CONVERTER PROBLEMS WERE FOUND BY MECHANIC WHILE REBUILDING TRANSMISSION AND TORQUE CONVERTER. ALL COVERED UNDER FACTORY EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708026June 29, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN I TEST DROVE THE VEHICLE, THE ELECTRIC WINDOWS DID NOT WORK. THE DEALER HAD THEIR MECHANIC LOOK AT IT AND PRONOUNCED THAT THE "FUSE WAS LOOSE." I SUBSEQUENTLY PURCHASED THE VEHICLE AND HAVE DRIVEN APPROXIMATELY 1,000 MILES AND THE WINDOWS DID NOT WORK TODAY. I CHECKED THE FUSE AND IT WAS VERY HOT. AFTER IT COOLED DOWN, I STARTED THE CAR AND CHECKED TO SEE IF THE WINDOWS WOULD WORK. THEY DID, BUT VERY VERY SLOWLY FOR ABOUT 1/2 INCH. I TURNED OFF THE VEHICLE AND STARTED IT UP AGAIN TO TRY TO ROLL UP THE WINDOW. I GOT THE WINDOW UP AND CHECKED THE FUSE AGAIN. IT WAS VERY HOT. I SUSPECT THERE IS AN ELECTRICAL WIRING PROBLEM THE DEALER DID NOT DISCLOSE TO ME. WHAT SHOULD I DO? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707944June 27, 1999
AIR BAGS
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#841038June 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ONGOING PROBLEM WITH BRAKE PULSATION AND DEFECTIVE ROTORS. ROTORS HAVE BEEN REPLACED TWICE. DEALER NOTIFIED, AND INFOMED CONSUMER THAT IT WAS NORMAL WEAR & TEAR . CAN NHTSA HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841088June 24, 1999
VEHICLE SPEED CONTROL
WHILE SLOWY BACKING OUT OF A PARKING SPOT AT GAS STATION. ALL OF A SUDDEN THE CHEROKEE TOOK OFF LIKE A ROCKET. CHEROKEE HIT A BIG BOULDER, DID NOT STOP, JUMP UP OVER BOULDER AND HIT ANOTHER BOULDER, CHEROKEE STARTED TO ROLL, THEY RIGHTED ITSELF, WENT FORWARD BEFORING STOPPING. WHEN DRIVER JAMMED ON THE BRAKES, THE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TOTALLED IN THE CRASH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#546348June 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE JUMPS OUT OF GEAR, HITTING A TREE, CAUSING DAMAGE TO THE REAR OF THE VEHICLE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546367June 23, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED RESULTING IN AN ACCIDENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707799June 23, 1999
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSTANT RPM FLUCTUATION, HESITATION UNDER LOAD, SHIFTING FROM OVERDRIVE TO DRIVE DURING FREEWAY SPEEDS, CHRONIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707834June 23, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546276June 22, 1999
SUSPENSION:FRONT
ON SEVERAL OCCASIONS THE FRONT SUSPENSION EXPERIENCED FAILURE, RESULTING IN EXTREME VIBRATION & LOSS OF CONTROL. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840732June 22, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN TRAVELING AND UPON APPROACHING AN INTERSECTION, DEPRESSED THE BRAKE PEDAL AND VEHICLE CONTINUED TO MANEUVER, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN UNWANTED ACCELERATION. CONSUMER HAS CONTACTED THE DEALER . PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707769June 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAD A SEVERE VIBRATION IF BRAKING OVER 50MPH. THE DEALER RESURFACED BUT NOT REPLACED THE FRONT ROTORS. THE PROBLEM IMPROVED BUT IS NOT 100% RESOLVED. I FEEL UNSAFE DRIVING WITH RESURFACED WARPED ROTORS THAT THE DEALER REFUSED TO REPLACE BECAUSE CRYSLER WILL NOT AUTHORIZE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707779June 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE AUTOMATIC TRANSMISSION FAILED AND HAD TO BE REPLACED AFTER ABOUT 6000 MILES. THERE IS A LOT OF NOISE FROM THE REAR, SOUNDS LIKE IT IS COMING FROM THE DIFFERENTIAL OR AXLE. IT IS LOUD ENOUGH TO BE HEARD OVER THE RADIO. THE FRONT ROTORS APPEAR TO BE WARPED. WHEN BRAKING AT HIGHWAY SPEEDS, THE STEERING WHEEL SHUDDERS. IT DOES NOT FEEL SAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707781June 22, 1999
SUSPENSION:FRONT
OSCILLATING NOISE/VIRBRATION COMING FROM FRONT, UNDER DRIVE AT 70MPH,DISAPPEARS UNDER COAST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840583June 21, 1999
VISIBILITY:GLASS, SIDE/REAR
CONSUMER WAS DRIVING APPROX. 5 MPH WHEN BACKING OUT OF DRIVE WAY AND BACKED INTO ANOTHER VEHICLE, CONSUMER SAYS THER REAR GLASS IS TO DARK, FOR CORRECT VISIABILITY. THE GLASS IS SUPER TINTED. (PRIVATE TINTING) THE VIN.# REGISTERS SUPER TINT, AND CONSUMER INQUIRED ABOUT TINT AT TIME OF PURCHASED. CHRYSLER SAYS TINT MEET FMVSS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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