Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#554713September 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL COMPONENT FAILED BEFORE RECALL LETTER 00V136 WAS RECEIVED, CONSUMER REPLACED FAILED PARTS AND IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554748September 18, 2000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
BOTH HOOD LATCHES WERE RUSTED AND NEEDED LUBRICATION WHICH CAUSED THE HOOD TO FLY OPEN AND HIT THE WINDSHIELD, BOTH LATCHES WERE LUBRICATED AND THE VEHICLE WAS PRONOUNCED SAFE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554762September 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL 00V136 WAS DONE ON VEHICLE, 3 MONTHS LATER CONSUMER WAS HAVING MORE PROBLEMS AND ROTOR OVERHEATING,CONSUMER WAS CHARGED FOR EXPENSES OTHER THAN THE RECALL, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731775September 18, 2000
ELECTRICAL SYSTEM
THE SENDING UNIT WAS ORIGINALLY RECALLED UNDER CAMPAIGN NUMBER 97V194000. WHEN I CONTACTED THE MANUFACTURER, I WAS INFORMED THAT THERE ARE NO RECALLS OUTSTANDING ON MY VEHICLE. THE UNIT WAS SUPPOSEDLY REPLACED BY THE MANUFACTURER BEFORE IT WAS SOLD TO ME. HOWEVER, IT IS APPARENT TO ME THAT THE REPLACEMENT SENDING UNIT IS NOT ANY MORE RELIABLE THAN THE ORIGINAL PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731784September 18, 2000
VEHICLE SPEED CONTROL
THE VEHICLE WAS PARKED. AS THE IGNITION WAS ACTIVATED WITH FOOT ON BRAKE THE VEHICLE ACCELERATED AT A HIGH SPEED WHEN PUT INTO REVERSE. APPLYING THE BRAKES DID NOT STOP THE VEHICLE. THE VEHICLE HIT 2 OTHER VEHICLES AT SPEED CAUSING DMAGE TO BOTH AND INJURY TO THE DRIVER. I AHVE NOTE APPROXIMATELY 50 OTHER SIMILAR CAES REPORTED FOR 1995 GRAND CHEROKEES IN THE NHTSA COMPLAINT DATABASE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#731828September 18, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731640September 16, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
EXTREME VIBRATION WHEN BRAKING AT 45+ MPH. ROTORS RESURFACED 2 TIMES. RECALL FOR SIMILAR PROBLEM FOR '97-98 JEEPS. DEALERSHIP & DAMILERCHRYSLER REFUSE TO ADMIT THERE IS A PROBLEM DESPITE TSB. FOUND MANY OTHER SIMILAR COMPLAINTS ON NHTSA COMPLAINT SITE AS WELL AS: HTTP://TOWNHALL-TALK.EDMUNDS.COM/ENGAGED/EDMUND.CGI?C=MAINTENANCE&T=507
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731677September 16, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731573September 15, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, POWER TRAIN:AXLE ASSEMBLY
#1- CONCERNING RUSTED ROTORS. (RECALL 98V005000/FRONT BRAKE ROTORS). WE PURCHASED THIS VEHICLE USED 9-16-97. SHORTLY THEREAFTER WE DISCOVERED THAT THE VEHICLE HAD COROSION/RUSTED ROTORS. WE WERE INFORMED BY THE SERVICE DEPARTMENT, THAT THE RUSTED ROTORS WERE NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. THAT WAS 4/98. SEPTEMBER OF 2000 I DISCOVERED THE RECALL WHILE DOING SOME RESEARCH. THIS TIME I CONTACTED BOBETTE THOMAS AT JIM MARSH SERVICE ABOUT THE RUSTED ROTARS. SHE TOOK THE INFORMATION AND CALLED ME BACK LATER THAT DAY. I WAS INFORMED THAT THE RECALL DID NOT AFFECT MY VEHICLE. WE PURCHASED IT USED AND DO NOT KNOW WHERE IT ORIGINATED. WE BELIEVE THE RUSTED ROTARS ARE A PRODUCT OF IMPROPER MANUFACTURING PROCESSES. I AM REQUESTING THAT JEEP REPAIR OR REPLACE THE DEFECTIVE PARTS AND HONOR THE RECALL. #2 SINCE PURCHASING THIS USED VEHICLE WE HAVE HAD REPEATED FUEL INJECTOR PROBLEMS. WE HAVE TAKEN IT TO BE SERVICED FOR FUEL ODORS ON 8 DIFFERENT OCCASSIONS IN THE PAST 3 YEARS. ON THREE OF THOSE OCCASSIONS WE WERE TOLD NOTHING WAS WRONG. YET THE SMELL CONTINUED. THERE IS OBVIOUSLY A PROBLEM WITH THIS VEHICLE'S FUEL INJECTOR SYSTEM. AGAIN MY VEHICLE IS EXPERIENCING INTERMITANT FUEL ODORS. IT IS NO LONGER UNDER WARRANTY AND WE A FAILURE RATE AS EXTENSIVE AS OURS HAS BEEN IS NOT ACCEPTABLE. I BELIEVE HAD THE ORIGINAL PROBLEM THAT IS CAUSING THIS REPEATED FAILURE, BEEN DIAGNOSED WHEN INITIALLY TAKEN TO THE DEALERSHIP OUR WARRANTY WOULD HAVE RESOLVED THE ISSUE. I WOULD LIKE THIS PROBLEM ADDRESSED IN IT'S ENTIRETY. #3 REAR HATCHBACK DOORLOCKS AND LATCH. 1-12-98 I REPORTED A LOCK PROBLEM AND THE CLOSURE PROBLEMS I HAD BEEN HAVING. ALTHOUGH I WAS GIVEN A NEW KEYLESS ENTRY REMOTE. THE REAR HATCH HAS NEVER CLOSED OR LOCKED 100% OF THE TIME. I RECENTLY DISCOVERED THIS PART IS ALSO UNDER RECALL. I WOULD LIKE JEEP TO REPAIR OR REPLACE THE PARTS IN QUESTION. #4 FRONT AXLE VIBRATION LISTED ON DUE BILL. NEVER CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870473September 14, 2000
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S RESTRAINT RETRACTOR MALFUNCTIONED, CAUSING OCCUPANT TO BE UNRESTRAINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870532September 14, 2000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
CONSUMER WAS AT 5MPH JUST GETTING OFF THE HIGHWAY WHILE DOING 65-75MPH, AND BRAKES WENT OUT WITHOUT A WARNING. CONSUMER HAD VEHICLE TOWED TO DEALER & FOUND OUT THAT POWER BRAKE BOOSTER WENT. DEALER HAD NO CONCERN FOR THE CONSUMER, IT JUST HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731299September 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RIGHT SIDE ROTOR HUB SEPARATED FROM BRAKING SURFACE DISC CAUSING NO BRAKING RESPONSE FROM THAT WHEEL. MY BROTHER REPLACED ROTORS THE SAME DAY DISCOVERING THAT THE LEFT SIDE ROTOR WAS CRACKED ALSO. AFTER REPAIRS WERE MADE, I FOUND THE RECALL ON THE INTERNET. I FEEL WV SHOULD BE INCLUDED IN YOUR RECALL LIST AS THE MOUNTAIN ROADS ARE DANGEROUS TO DRIVE. I WOULD LIKE TO BE REIMBURSED FOR MY OUT OF POCKET EXPENSES FOR THIS OCCURRENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870367September 13, 2000
VEHICLE SPEED CONTROL
ON 2 OCCASIONS AND WHILE MAKING A NORMAL STOP WITH FOOT ON BRAKES , RPM'S WILL GO UP HIGH ,FEELS LIKE IT GOES TO THE MAXIMUM ,LASTING ABOUT 5 SECONDS AND THEN IT WILL GO BACK TO NORMAL. WHILE EXPERIENCING THE DEFECT, CONSUMER MUST STAND ON BRAKES, AND HOLD ON TO STEERING WHEEL TO KEEP CONTROL. DEALER CLAIMS CANNOT DUPLICATE DEFECT. DEALER HAS SCANNED SYSTEM FOR CODES, BUT NO CODES SHOWED UP ,PERFORMED TEST IAC PER STARR WHICH TESTED OKAY. ALSO, TOOK VEHICLE TO ROAD TEST FOR 562 MILES WHICH RAN ACCORDING TO SPECIFICATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870388September 13, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE HIGHWAY VEHICLE WOULD START TO BUCK. SPEED PLAYED NO FACTOR. THEN VEHICLE WOULD DIE OUT AFTER TRYING TO EXIT A RAMP. WOULD HAVE NO OTHER WARNING, EXCEPT BUCKING WHEN IT WOULD STALL OUT. HAD NOT TAKEN VEHICLE TO DEALER TO CHECK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901070September 12, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS PUT IN PARK, THE CONSUMER EXITED THE VEHICLE AND WALKED BEHIND IT WHEN IT JUMPED OUT OF PARK INTO REVERSE AND ROLLED BACKWARDS, CLAIM # 20-5396-776. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900216September 12, 2000
TIRES:TREAD/BELT
DRIVING VEHICLE WHEN RIGHT REAR TIRE WAS INVOLVED IN A BLOW OUT. INSURED LOST CONTROL AND RAN OFF THE ROAD. FIRESTONE RADIAL ATX, P235/75R15. (CLAIM# 25-5429-572) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900237September 12, 2000
TIRES:TREAD/BELT
FIRESTONE ATX P235/75/R15 TIRE FAILURE-TREAD SEPARATED WHILE DRIVING ON HIGHWAY. INSURED LOST CONTROL AND WENT OFF ROAD AND HIT TREE. 7/32 NDS LEFT ON REMAINING TIRES. CLAIM REP HAS RETAINED DAMAGED TIRE. (CLAIM# 25-5426-042) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900241September 12, 2000
TIRES:TREAD/BELT
THE INSURED HAD A TREAD SEPARATION ON A FIRESTONE WILDERNESS AT TIRE. THIS OCCURED TO THE RIGHT FRONT TIRE AND DID DAMAGED THE BODY. THE INSURED ALSO BELIEVES THAT THE TRANSFER CASE IS NOW LEAKING DUE TO THIS. (CLAIM# 55-S249-636) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731132September 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SEVERE VIBRATION DURING HIGH SPEED BRAKING DUE TO WARPED ROTORS. FRONT ROTORS AND PADS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870295September 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ABOUT ANY SPEED ENGINE WILL STALL WITHOUT PRIOR WARNING, AND SOMETIMES WILL NOT RESTART. HAD TO BE TOWED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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