Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#732366September 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITANT, INCREASINGLY FREQUENT, UNEXPECTED DOWN-SHIFTING AND UP-SHIFTING AT DIFFERENT SPEEDS WITH ASSOCIATED TRANSMISSION JERKS AND BANGS OF VARYING BUT SEVERE INTENSITY. DEALER ADMITS CANNOT REPAIR VEHICLE AFTER 5 ATTEMPTS IN LAST 11 MONTHS INSPITE OF ONGOING CONTACT WITH MANUFACTURER AND REPLACEMENT OF ALL ASSOCIATED ELECTRICAL AND COMPUTER COMPONENTS. DEALER ADMITS VEHICLE IS UNSAFE AND WILL NOT RELEASE IT. VEHICLE HAS BEEN OUT OF SERVICE FOR 37 DAYS, INCLUDING 21 DAYS AS OF THIS WRITING SINCE LAST RETURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732287September 23, 2000
SUSPENSION
LOUD WHINE WHEN DRIVING OVER 50 MPH, HAVE TO YELL TO BE HEARD, GAS GULZZER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555123September 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE RECALL COMPONENT (99V-340) FAILED PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT, THE CONSUMER RECIEVED REPAYMENT FOR THE DEFECTIVE CRAFTMANSHIP BUT WAS NOT PLEASED WITH THE AMOUNT OF REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732238September 22, 2000
SERVICE BRAKES, AIR:DISC:ROTOR
I AM ON MY 3RD SET OF BRAKE ROTORS. I AM ANTICIPATING ANOTHER FAILURE WITH THIS SAME PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732280September 22, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE DAY I TOOK DELIVERY OF VEHICLE I TOLD LITHIA JEEP THE BRAKES WERE SQUEELING & FELT AS IF THEY WERE DRAGGING AT SLOW SPEEDS. THEY SAID THIS WAS NORMAL DURING THE BREAK-IN PERIOD. THESE PROBLEMS DID NOT GET ANY BETTER SO AT EACH SERVICE (3,000 MILES) I ASKED THE SERVICE DEPT TO CHECK THE BRAKES FOR PROBLEMS & EACH TIME THEY SAID THE BRAKES WERE WITHIN SPECS SO THEY MADE NO REPAIRS. NOW SEVERAL TIMES A WEEK THE ABS & BRAKE LIGHTS COME ON. I HAVE TAKEN VEHICLE IN SEVERAL TIMES FOR THIS PROBLEM BUT THE SERVICE DEPT CAN'T FIND WHAT THE PROBLEM IS SO THIS BRAKE PROBLEM REMAINS UNCORRECTED AS OF TODAY. I AM VERY UNEASY BECAUSE I DO NOT KNOW IF THERE IS A BRAKE PROBLEM OR NOT SO I DO NOT DRIVE THE VEHICLE ANY MORE THAN IS ABSOLUTELY NECESSARY, AND WHEN I DO I DRIVE WITH ONE HAND ON THE EMERGENCY BRAKE LEVER AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555071September 21, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:MANUAL TRANSMISSION
AIR CONDITIONING FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554903September 21, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL SENDING UNIT FAILED CAUSING THE VEHICLE TO RUN OUT OF GAS WHEN THE GAUGE READ 1/8 OF A TANK THE FIRST TIME AND 1/4 OF A TANK THE SECOND TIME. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555092September 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732091September 21, 2000
STRUCTURE:BODY:DOOR
DRIVER'S DOOR SAGGING - DOOR NO LONGER CLOSES COMPLETELY (SEE DAYLIGHT THROUGH GAP).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732112September 21, 2000
TIRES:SIDEWALL
SEVERE SIDEWALL CRACKING( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732113September 21, 2000
TIRES
SEVERE SIDEWALL CRACKING( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871173September 21, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN DRIVING AND UPON DEPRESSING BRAKE PEDAL TO MAKE A GRADUAL STOP, CONSUMER NOTICE VIBRATION IN STEERING WHEEL, CAUSING POOR VEHICLE CONTROL. CONSUMER HAS CONTACTED DEALER, DEALER NOTICED BRAKE PADS AND ROTORS NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871192September 21, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING COULD STEP ON BRAKE PEDAL AND BRAKES WILL START VIBRATING WITHOUT PRIOR WARNING. ALSO, RESULTING IN EXTENDED STOPPING DISTANCE. WHERE A TECHNICIAN AT DEALER SAID THAT PROBLEM WAS CAUSED BY PADS THAT HAD BEEN REPLACED ON THIS MODEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732022September 20, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
OPEN DRIVER SIDE DOOR AND THE BOTTOM HINGE BROKE COMPLETELY OFF DOOR MAKING THE DOOR IMPOSSIBLE TO CLOSE. I SPOKE WITH CRYSLER CUSTOMER SERVICE IN AUBURN HILLS, MI. THEY REQUIRE THAT I PAY $250 OF THE $1,044 REPAIR BILL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871065September 20, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN STOPPING AT RED LIGHT AND IDLE WAS AT A NORMAL RATE VHEICLE WOULD STALL. DEALER HAD VEHICLE 4-5 TIMES, BUT CAUSE WAS STILL UNKNOWN. ALSO WHEN BRAKING AND COMING TO STOP, STEERING WOULD START TO PULSATE. DEALER HAS REWINDED DRUMS, BUT DEFECT KEPT OCCURRING AND CAUSE WAS UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871115September 20, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE IS EXPERIENCING THE SAME DEFECT AS NHTSA RECALL ID# 97V19400 - FUEL TANK MOUNTED FUEL LEVEL SENDING UNITACCURACY HAD DEGRADED OVER TIME WHICH IS INDICATING SIGNIFICANTLY MORE FUEL RESERVE THAN IS ACTUALLY PRESENTED. MANFACT. HAS ADVISED THAT THIS VEHICLE WAS NOT COVERED BY RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731935September 19, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE DAIMLERCHRYSLER DISTRICT MANAGER FOR MARYLAND AND D.C. FIRST TOLD ME THAT THE "CROWN" OF THE ROADWAY WAS THE CAUSE OF MY PROBLEMS WITH THIS 2000 JEEP GRAND LEMON - WHEN PRESSED TO PRESENT A MORE CREDITABLE EXPLANATION FOR THE EXTREME STEERING PULL TO THE RIGHT SIDE OF THE ROADWAY, HIS ANSWER WAS: "MR. JACKSON, I'M TELLING YOU AS THE WASHINGTON ZONE MANAGER FOR DAIMLER CHRYSLER THAT I CANNOT FIND ANY PROBLEMS WITH THIS JEEP AND AS THE ZONE MANAGER FOR MARYLAND I SAY YOU DO NOT HAVE A PROBLEM, THEREFORE DAIMLERCHRYSLER DOES NOT CONSIDER THIS JEEP TO BE DEFECTIVE. AS THE DAIMLER CHRYSLER ZONE MANAGER I AM TELLING YOU THAT IN MY OPINION THERE ARE NO PROBLEMS WITH THIS VEHICLE". --- WHAT A LOAD OF '!@#$% !!!!!!!! --- (A COMPLIMENTARY LOAD OF '!@#$% SEEMS TO BE STANDARD EQUIPMENT ON ALL JEEP GRAND CHEROKEES AND THIS IS ONE FEATURE I COULD DO WITHOUT) --- THE DAIMERCHRYSLER PEOPLE HAVE PROVEN TO ME THAT THEY ARE ARROGANT, FLAT OUT LIARS. THEY JUST LAUGHED AT ME WHEN I SAID I WOULD BE REPORTING THESE PROBLEMS TO NHTSA. THEY JUST DON'T CARE. -- IN TWO OR THREE YEARS, WHEN DAIMLER-BENZ FINALLY DUMPS THE CHRYSLER DIVISION INTO THAT DEEP CESSPOOL OF DEFECTIVE PRODUCTS AND OBSCENE CUSTOMER SERVICE, I WILL BE HAPPY TO ATTEND THE CORPORATE LIQUIDATION SALE IN AUBURN HILLS - DRIVING MY NEW HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731850September 19, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DRIVING RESULTING IN COMPLETE LOSS OF POWER WHICH LOCKED UP THE BRAKES AND STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731917September 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTORS NEED REPLACED AGAIN. THEY SAY ITS MY DRIVING HABITS. ROTORS SHOULD NOT HAVE TO BE REPLACED AT 12,000 MILE INCRIMENTS AT OWNERS EXPENSE. THERE HAS TO BE A PROBLEM WITH THE WAY THE VEHICLE WAS BUILT. I HAVE OWNED OTHER CARS AND NEVER REPLACED MY ROTORS. THE ROTORS WERE REPLACED IN JANUARY 2000 AT 12,500 MILE. THE DEALERSHIP IN MICHIGAN REPLACED AT NO COST TO ME. NOW THAT I AM IN OKLAHOMA, IT IS DOING THE SAME THING AND EDDIE CORDES DEALERSHIP SAID I AM THE CAUSE FOR THE NEED OF REPLACEMENT. I DO NOT THINK ROTORS SHOULD NEED REPLACEMENT IN ONLY NINE MONTHS FROM PREVIOUSE REPLACEMENT. CHRYSLER CORPORATION TOLD ME TO HAVE THEM LOOK AT IT AGAIN BUT MOST LIKLEY I WILL HAVE TO PAY FOR THEM BECAUSE BRAKE AND ROTOR WARRANTIES ARE ONLY GOOD FOR 12,000 MILE OR 1 YEAR FROM PURCHASE. PLEASE INVESTIGATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731920September 19, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS COMPLETELY SHUT DOWN BY COMPUTER WHILE TRAVELLING 60MPH ON FREEWAY, RESULTING IN SEVERAL NEAR COLLISIONS AT HIGH SPEED -- A CAM SENSOR FAILURE, ACCORDING TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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