Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#734901October 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE DONE SOME LIMITED RESEARCH AND HAVE FOUND THAT DAIMAR-CHRYSLER HAS ISUED A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM. I FEEL THIS IS A MAJOR SAFETY PROBLEM SINCE IT INVOLVES THE BRAKES AND THE ROTORS ARE WARPING FOR NO APPARENT REASON. IF THE METAL IN THE ROTORS CANNOT HANDLE THE HEAT AND WARP, WHAT EFFECT DOES THIS HAVE ON THE MOLECULAR STRUCTURE OF THE ROTOR? WILL IT BREAK APART NEXT TIME? THEIR FIX FOR THE PROBLEM IS TO "TURN" OR GRIND THE ROTORS. SURE FIXES PROBLEM FOR A PERIOD OF TIME. THIS IS SECOND TIME IN ABOUT 10,000 MILES. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556316October 20, 2000
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER REAR AXLE AND TRANSFER CASE FAILED AT THE SAME TIME. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#734783October 20, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I WAS INVOLVED IN A REAR END COLLISION WHICH STARTED A SMALL PILE UP. I WAS STRUCK IN THE REAR AND MY FUEL TANK RUPTURED AND THE JEEP BURST INTO FLAMES IMMEDIATELY AS I WAS PUSHED INTO SECOND CAR. BY THE GRACE OF GOD I SURVIVED.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#734791October 20, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
HAD FRONT AND REAR AXLE ASSEMBLIES REBUILT IN FEBRUARY, 2000. AFTER 18.000 MILE, AXLESHAFT SEAL ON DRIVER'S SIDE IS LEAKING. REPAIR WILL COST OVER $500.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734815October 20, 2000
VEHICLE SPEED CONTROL, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
ENGINE SPEED CONTINUES AFTER GAS PEDAL IS RELEASED AT SPEEDS BETWEEN 35 AND 60MPH. SPEED CONTINUES UNLESS DRIVER SHIFTS TO NEUTRAL. ENGINE SPEED INCREASES TO 2500RPM WHILE IN NEUTRAL AND REMAINS AT 2500RPM UNTIL CAR IS BRAKED TO LESS THAN 20MPH. THIS FAILURE TO DECELERATE OCCURS EVERY TIME THE VEHICLE IS OPERATED OVER 35MPH. THE BRAKE REPAIR AND DIFFERENTIAL REPLACEMENT OCCURRED BEFORE TAKING DELIVERY OF THE USED VEHICLE. MAYBE THE BRAKE AND DIFFERENTIAL FAILURE ARE RELATED TO THE FAILURE TO DELERATE WITHOUT THE USE OF THE BRAKING SYSTEM. NAPERVILLE JEEP AND KOLLER DODGE BOTH RECOGNIZED THE ISSUE AND REPLACED THE THROTTLE MOTOR AND THROTTLE BODY BUT THE FAILURE TO DECELERATE CONTINUES. CHRYSLER'S STAR HOTLINE SAYS THIS FAILURE TO DECELERATE IS NORMAL. I HAVE TEST DRIVEN OTHER 1997 5.2L JEEPS WITH TRAILER PACKAGES AND THOSE VEHICLES DECELERATED NORMALLY, IN A MANNER SIMILAR TO ALL OF MY OTHER 45 YEARS OF DRIVING EXPERIENCES. THE JEEP DEALER CLAIMED THAT MASS PRODUCED VEHICLES NORMALLY HAVE THIS VARIABLILITY IN BEHAVIOR. THEY EVEN SUGGESTED THE DECELERATION PROBLEM WAS MY FAULT BECAUSE I BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556687October 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER REPLACED RECALL (00V-136) COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734731October 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
INITIAL PROBLEM WAS DIAGNOSED AS "EXCESSIVE RUNOUT ON FRONT ROTORS" AND WAS REPAIRED UNDER WARRANTY BY TURNING THE ROTORS WITH AN "ON THE CAR LATHE". THE SAME SYMPTOMS BEGAN TO REOCCUR AT APPROX. 22000 MILES. LIGHTLY AT FIRST, AND NOW VERY SEVERE SHAKING HAPPENS BETWEEN 50 AND 60 MPH WHEN BRAKES ARE APPLIED. IT IS CURRENTLY BEING REAPAIRED, BUT I'M TOLD NOT UNDER WARRANTY. THE ADVISOR SAYS IT IS CAUSED BY IMPROPER TORQUING OF WHEEL BOLTS. OF ALL THE VEHICLES I'VE OWNED, I HAVE NEVER HAD THIS TYPE OF PROBLEM BEFORE. I BELEIVE THESE PARTS ARE DEFECTIVE AND SHOULD BE RECALLED. BRAKES SHOULD NOT HAVE TO BE REPAIRED EVERY 12000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873298October 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EVERY 3,000 MILES BRAKING SYSTEM PULSATED, CAUSING STEERING WHEEL TO SHAKE OR VIBRATE DUE TO THE ROTOR BEING WARPED. OCCURRED 5 TIMES. DEALER COULD NOT DETERMINE THE CAUSE. *AK BRAKES ARE CONTINUOUS PROBLEM. NEW ROTORS WERE INSTALLED ALSTO BUT THE PROBLEM IS STILL THERE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556664October 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS TO THE BRAKE ROTORS WHICH SHOULD BE COVERED BY THE RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734593October 17, 2000
VEHICLE SPEED CONTROL:LINKAGES
I WAS CRUISING AT 50 MPH WHEN SUDDENLY THE VEHICLE STARTED TO ACCELERATE UNCONTROLLABLY, I STEPPED ON THE BRAKES, BUT THE VEHICLE CONTINUED TO ACCELERATE..I HAD TO TURN OF THE ENGINE TO STOP. AND WHEN I TRIED TO RESTART THE VEHICLE.IT JUST REVVED REALLY HIGH..I CHECK THE FLOORMATS AND IT WAS IN PLACE THE GAS PEDAL WAS NOT STUCK IN THE FLOORMAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873222October 17, 2000
TIRES
WHILE DRIVING, A LOUD NOISE WAS HEARD. THE CONSUMER MAINTAINED CONTROL OF VEHICLE. STOPPED & CHECKED TIRES. NOTICED RIGHT REAR TIRE HAD LOST ITS TREAD. HAD THE SPARE PUT ON. THE PROBLEM HAPPENED A SECOND WHILE DRIVING 62MPH & WITH THE SPARE TIRE. FIRESTONE WILDERNESS AT P225/75R15 ON A 1995, JEEP, GRAND CHEROKEE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556104October 16, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
FUEL PUMP ASSEMBLY FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873030October 16, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE WIRING HARNESS DRIVER'S DOOR WIRES ARE BROKEN, CAUSING WINDOW TO BE INOPERABLE, CONSUMER STATES THAT OTHER WIRES ARE BROKEN AND DEFRAYING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873080October 16, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKES ARE APPLIED STEERING WHEEL VIBRATES DUE TO ROTORS BEING OUT OF ROUND. DEALER HAS INSPECTED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734361October 15, 2000
ELECTRICAL SYSTEM:IGNITION
ENGINE FAILED ON HIGHWAY@ 65MPH, DEALER REPLACED COIL RAIL AND ADJUSTED CAM SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734370October 15, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
IN THE PAST YEAR THE FRONT ROTORS HAVE WARPED THREE TIMES. THE DEALERSHIP ADVISES ME THAT THE WILL CONTINUE TO TURN THE ROTORS, BUT WILL NOT REPLACE THEM. I EXPERIENCE THE STEERING WHEEL SHAKES AND SOFT BRAKING UNDER HARD BRAKING CONDITIONS AND FEEL THAT THIS COULD LEAD TO AN ACCIDENT I THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734310October 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:DRIVELINE:DRIVESHAFT
ROTORS ON FRONT BRAKES OVERHEATING AND WARPING..DEALER CANNOT SEEM TO SOLVE PROBLEM EVEN BY REPLACING WITH NEW ROTORS. TERRIBLE VIBRATION WHEN BRAKING. ALSO TRANSMISSION MAKES A LOUD CLUNKING SOUND WHEN STOPPED AND SHIFTING. LAST ITEM IS THAT FRONT TIRES ARE CUPPING...DEALER STATED THAT IS BECAUSE THE VEHICLE HAS FULL TIME 4 WHEEL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556053October 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734169October 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS VEHICLE STALLS INTERMITTENTLY WHEN AT A LIGHT/STOP.VEHICLE RESTARTS FOR NOW.ONE TIME VEHICLE STALLED WHEN MOVING AND STOPPING IN REVERSE AND ALSO WHEN SLOWING FOR A YIELD SIGN.MANUFACTURER VERY UNCONCERNED ABOUT SITUATION SAYS MAYS HAVE FIX IN NOVENBER OR DECEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734176October 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:DOOR
I SENT A DETAILED LETTER TO DAIMLER CHRYSLER AFTER BEING REFUSED BY DEALER. THEY ONLY REFUNDED MY MONEY FOR THE COST OF THE FRONT ROTORS. THEY WOULD NOT REIMBURSE ME FOR THE LABOR CHARGES. I CAN'T UNDERSTAND HOW THEY CAN DO THAT WHEN I HAD THEM REPLACED BEFORE THE RECALL. THAT SHOULD SHOW THERE IS A PROBLEM. I WROTE ABOUT ALL MY PROBLEMS WITH THIS "LEMON" BUT I COULD NOT CLAIM IT WAS A LEMON BECAUSE I WAS LEASING IT AT THE TIME AND IN PA, A VEHICLE CAN ONLY BE DECLARED A "LEMON" WHEN IT IS PURCHASED, NOT LEASED. VERY DISSATISFIED WITH DAIMLER/CHRYSLER BECAUSE THEY SIMPLY WASHED THEIR HANDS OF THE ENTIRE PROBLEM. I HAVE OTHER PROBLEMS TO REPORT, ALONG WITH THE RECEIPTS TO PROVE THEY WERE INVESTIGATED BUT NOTHING WAS EVER DONE TO CORRECT THE PROBLEMS. PLEASE CONTACT ME TO FORWARD ALL RECEIPTS PROVING COMPLAINTS BEFORE WARRANTY EXPIRED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee