Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#874105October 30, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKE PADS CONSTANTLY WEAR OUT DUE TO THE DEFECTIVE (ABS) SYSTEM THAT DOES NOT WORK, CAUSING FRONT BRAKES TO DO ALL THE WORK. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874113October 30, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AT ANY SPEED CONSUMER NOTICED HARD SHAKING WHEN DEPRESSING BRAKES. VEHICLE WOULD TRAVEL TO LEFT AND RIGHT. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874188October 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES WERE REPLACED FOR RECALL 99V340000/ MANUFACTURER'S RECALL 747 ON 2-23-00. ALSO, REPLACED PADS WHICH SQUEAKED AFTER BEING CHANGED. DEALER SAID BECAUSE THEY WERE METALLIC BRAKES. ROTORS HAVE TO BE CHANGED AGAIN AT 15,000 MILES, AFTER THE REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874200October 30, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE TURNING THE STEERING WHEEL, CONSUMER HEARD A LOUD POP, CONSUMER EXAMINED VEHICLE AND FOUND TWO LARGE HARDENED BOLTS WHICH FASTENED THE ENTIRE STEERING GEAR BOX MECHANISM TO THE FRAME HAD SEVERED, DEALER REPLACED THE STEERING BOX, BOLTS, LOWER RADIATOR HOSE, AND COOLANT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735394October 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS FADE FAST. VERY LOUD NOISE COMING FROM BRAKES AT 22,000 MILES, THE SOUND OF METAL AGAINST METAL. BRAKES REPLACED, NOISE STOPPED FOR 2 OR 3 WEEKS AND NOW CONTINUES. I SEE THAT THEY HAD A RECALL FOR A PROBLEM LIKE THIS FOR THE CHEROKEE AND GRAND CHEROKEE, BUT I MISSED THE RECALL BY ONE YEAR AND I BELIEVE THAT MY VEHICLE SHOULD BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735322October 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES HAVE BEEN A PROBLEM FOR THE PAST 8 MONTHS BUT WAS TOLD THAT I MAY NOT BE DRIVING JEEP "PROPERLY". THE BRAKES WOULD SQUEAK,STEERING WOULD SHUDDER, OCCASIONALLY BRAKE WOULD LOSE PRESSURE AT A STOP & THE SOUND OF METAL ON METAL HEARD. BRAKES WERE CHECKED WITH NO REPORTED PROBLEM. I HAD TO REPLACE BRAKES & ROTORS AS IT WAS DIFFICULT TO CONTROL THE VEHICLE &ANOTHER INCIDENT OF BRAKES GOING TO FLOOR AT A STOP SIGN. DEALER SAID ITS NORMAL FOR BRAKES/ROTORS TO BE REPLACED AT THIS TIME(IT'S POOR QUALITY MATERIALS IN ROTORS IN MY OPINION) & SINCE THEY CAN'T REPRODUCE THE BRAKE PROBLEM, THERE IS NO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874032October 27, 2000
AIR BAGS:FRONTAL
A CAR WAS PARKED ON SIDE OF THE ROAD ,AND CONSUMER HIT VEHICLE IN THE REAR, AND NONE OF THE FRONT AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#735268October 27, 2000
TIRES
SIZE IS P235/75/R15 - THIS WAS ON THE BACK PASSENGER SIDE OF THE JEEP. WHILE ON THE HIGHWY, WE EXPERIENCED A BLOWOUT - THIS ALSO RESULTED IN RIPPING THE BACK BUMPER COMPLETELY OFF OF THE JEEP. WE WERE FORTUNATE THAT WE WERE NOT INJURED, OR EXPERIENCED AN ACCIDENT. BUT, WE DID REALIZE THAT THE TIRE COMPLETELY CAME APART AND WE LEFT A CONSIDERABLE ABOUT OF TIRE ON THE HIGHWAY. WE STILL HAVE THE TIRE - IT WAS COMPLETELY DESTROYED.*AK (TIRESIZE: P235/75/R1)( DOT NUMBER: TIRE SIZE: P235/75/R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735297October 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AS PER NHTSA CAMPAIGHN NUMBER 97V194000 . THE RECALL ONLY COVERS JEEPS FROM SEP 1996 TO NOV 1996 MY JEEP WAS MANUFACTURED IN JUNE 1996 AND IT HAS THE SAME PROBLEM THAT THE JEEPS IN YOUR RECALL HAS. WE JUST RECENTLY PURCHASED THE JEEP AND MY WIFE ALMOST CRASHED BECAUSE THE JEEP WAS SHOWING 3/4 0F A TANK AND THE JEEP SHARPLY DECELERATED ON THE INTERSTATE IN HEAVY TRAFFIC CAUSING HER TO BE RAN OFF THE ROAD. NOT TO MENTION THE HASSLE OF BEING STUCK ON THE SIDE OF THE ROAD. THE DEALOR AS USUAL WAS NOT COOPERATIVE AND SAID TOO BAD IT IS NOT COVERED DUE TO THE MONTH OF THE RECALL VEHICLES. PLEAS CAN YOU HELP. THANK YOU CHIP PERKINS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735167October 26, 2000
EXTERIOR LIGHTING:HEADLIGHTS
BOTH HEADLIGHTS WORK INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873947October 26, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, VEHICLE SPEED CONTROL
VEHICLE EXPERIENCING PROBLEM WITH NOISE COMING FROM DIFFERENTIAL. VEHICLE BEEN IN DEALER'S SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK WHEN THE GAS PEDAL IS PUSHED THE NOISE OCCURS BUT WHEN RELEASED IT BECOMES QUIET. WHEN CRUISE CONTROL IS USED A DIFFERENT KIND OF NOISE OCCURS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873886October 26, 2000
TIRES:TREAD/BELT
TIRE SIZE 22575R15; WHILE DRIVING IN LOW SPEEDS THERE WAS A THUMPING NOISE AND VIBRATION WHICH A DEALER SAID WAS DUE TO SEPARATION INSIDE THE TIRE. THERE WERE NOT VISIBLE CRACKS ON THE PASSENGER REAR TIRE. NO PROBLEMS WITH THE OTHER TIRES AS OF YET. *AK ALL TIRES REPLACED WITH GOODYEAR INVICTA GA. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735097October 25, 2000
POWER TRAIN:AXLE ASSEMBLY
RESEARCHING THIS PROBLEM, JEEP HAS A HISTORY OF "REAR" PROBLEMS. I WISH I KNEW THIS BEFORE PURCHASING THE VEHICLE. I CAN'T BELIEVE A 3 YR. OLD SUV WITH 52,000 HIGHWAY MILES WOULD NEED AN ENTIRE REAR REPLACED. JEEP IS SELLING JUNK! HOW OFTEN DOES THIS HAPPEN IN OTHER SUV'S? I'M GETTING RID OF THIS VEHICLE AND BUYING A TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735101October 25, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SENDING UNIT OF FUEL SYSTEM FAILS NOW WHEN FUEL REACHES 1/4 OF TANK; JEEP DEALER IS AWARE OF THE PROBLEM; A NUMBER OF INSTANCES HAVE BEEN REPORTED; CHRYSLER HOWEVER HAS NOT ISSUED A RECALL. NHTSA HAS ISSUED A RECALL ON 1997 JEEP GRAND CHEROKEES FOR THIS EXACT SAME PROBLEM. RECALL SHOULD EXTEND OVER TO 1996 MODELS AS WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735122October 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
LOTS OF WOBBLING/SHAKING UPONBRAKING AT SPEEDS OF 50-55 AND ABOVE. FIRST NOTICED AT 11,000 MILES. BY 16,000 SHAKING WAS VIOLENT AND RISKED LOSING CONTROL OV VEHICLE -- BROUGHT TO DEALER FOR SERVICE. SHAVED FRONT ROTORS -- CHARGED $150. NOTED THAT 40% OF PADS STILL LEFT. TOLD REAR BRAKES OK. SHAKING BEGAN AGAIN AT 22,000 MILES. NOW BACK AT DEALER AT 26,000 FOR YET ANOTHER BRAKE JOB -- RETOOL BOTH FRONT AND BACK ROTORS, AND REPLACE FRONT PADS. TOLD THAT BRAKES ARE BUILDING UP "TOO MUCH HEAT" BUT THAT THERE IS NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN. ANOTHER $150 CHARGE, THIS TIME FOR THE REAR ROTORS. DEALER WILL NOT REPLACE ROTORS UNLESS I PAY FOR IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735137October 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735003October 24, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN GOING DOWN THE ROAD AT 60MPH A LOT OF BLACK SMOKE POURED OUT FROM UNDER THE JEEP. IT THEN CAUGHT ON FIRE. THE PLUG FROM THE DIFFERENTIAL WAS MISSING. OIL HAD CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#873722October 24, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN DEPRESSING HORN IT WOULD NOT SOUND OFF. DEALER STATED HORN HAD A SHORTAND REPLACED IT. PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785040October 23, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
WHENEVER THE WEATHER IS COOLER, THE HYDRAULIC LIFT SYSTEMS ON THE REAR HATCH SUDDENLY FAIL TO HOLD THE HATCH OPEN CAUSING IT TO FALL ON CONSUMERS HEAD ONCE AND A FEW DAYS LATER FALL ON SOMERONE ELSES HEAD. *ET
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#873566October 23, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL GAUGE READS A 25 TO A HALF OF TANK; BUT, VEHICLE WIIL RUN OUT OF GAS. DEALER SAID THAT VEHICLE WAS RECALLED UNDER 97V194000 FOR THE FUEL LEVEL SENDING UNIT. BUT, PROBLEM IS STILL NOT FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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