Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#875860December 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER NOTICED A STAIN IN DRIVEWAY. WENT UNDER THE CAR AND NOTICED A LEAK. TOOK VEHICLE TO DEALER, AND THEY SAID LEAK WAS COMING FROM TRANSFER CASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558198November 30, 2000
TIRES:TREAD/BELT
ALL FOUR FIRESTONE RADIAL ATX II (235-75R15) TIRES WERE REPLACED BECAUSE THE TREAD WAS SEPARATING FROM THE TIRE CAUSING ONE OF THE TIRES TO GO FLAT, CONSUMER NO LONGER HAS THE TIRES IN THEIR POSSESSION BUT ARE REQUESTING COMPENSATION FOR REPLACEMENT TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737087November 30, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION SLIPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737047November 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
UNABLE TO REMOVE REAR WHEEL TO CHANGE TIRE AFTER REMOVING LUG NUTS DUE TO CORROSION OF REAR BRAKE ROTORS ADHERING TO WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736994November 28, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE PROBLEMS WITH THE FUEL PUMP AND FUEL TANK SENDING UNIT STARTED SEVERAL MONTHS AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WOULD STALL AND/OR JERK ON THE HIGHWAY AS THOUGH IT WAS RUNNING OUT OF GAS. WE THOUGHT THAT WE MUST HAVE JUST PURCHASED SOME BAD GAS (WATER IN THE GAS TANK) SO WE REALLY DID NOT THINK THERE WAS A REAL PROBLEM. ALSO, THE DISTANCE TIL EMPTY (DTE) DIGITAL GAUGE HAS ALWAYS FLUCTUATED UP AND DOWN WITH ITS READINGS. THE PROBLEM WAS ESPECIALLY NOTED WHEN THE VEHICLE CONTAINED 1/4 OR LESS TANK OF GAS. THROUGH RESEARCH, WE FOUND THAT A FUEL TANK SENDING UNIT RECALL (#755) WAS ISSUED FOR 1997 JEEP GRAND CHEROKEE BUILT THROUGH JUNE 1, 1997. OUR VEHICLE WAS BUILT JULY 1997. OUR VEHICLE, AND PROBABLY MANY MORE 1997 VEHICLES, SHOULD HAVE BEEN INCLUDED IN THE RECALL. AT THIS POINT, WE HAVE NO RECOURSE ADSENT OF A RECALL ON OUR VIN NUMBER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736913November 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
4 WHEEL DRIVE DOES NOT DISENGAGE IN FRONT WHEELS. BINDS DURING TIGHT TURNS. COMMAND-TRAC SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736954November 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY 1998 JEEP GRAND CHEROKEE RAN OUT OF GAS ALTHOUGH THE GAUGE CLEARLY SHOWED NEARLY A HALF TANK OF FUEL. THE CAR STALLED GOING APPROX. 40MPH BUT I WAS ABLE TO WRESTLE IT SAFELY OFF THE ROAD. AFTER MANY HOURS THE POLICE CAME AND ORDERED A FLAT BED TOW TRUCK. I TOWED THE VEHICLE TO THE NEAREST CHRYSLER DEALERSHIP WHICH WAS FULLERTON FORD/JEEP IN BRIDGEWATER N.J. ON RT 22. WHAT TROUBLED ME SO MUCH WAS NOT THAT A PART WAS BAD BUT THAT THE SERVICE MGR. KNEW WHAT THE PROBLEM WAS WITHOUT TAKING THE CAR OFF THE FLAT-BED OR LOOKING AT IT! HE TOLD ME TO HAVE THE TOW-TRUCK DRIVER TO TOW IT TO THE GAS STATION AND IT WOULD START , FOR ME TO MAKE AN APPOINTMENT AND THEY WOULD REPLACE THE FUEL SENDING UNIT. WHICH THEY DID. ( THE CAR DID START WHEN I PUT GAS IN IT ) CHRYSLER CLAIMS THAT THEIR IS NO RECALL ON MY YEAR AND THAT THE "TECHNICIAN" IS JUST VERY GOOD AT WHAT HE DOES. NO ONE CAN TELL WHAT CAUSES A MOVING CAR TO STALL AND NOT RE-START FROM 100 FT AWAY UNLESS THERE IS A PROBLEM SPECIFIC TO THAT VEHICLE. I UNDERSTAND THE '97 DID HAVE A RECALL. DID THEY EVER STOP USING THE SAME PART OR DID THEY USE UP WHAT THEY HAD LEFT? AND THEN CHANGE. CHRYSLER WON'T EVEN PAY MY TOWING CHARGE FOR WHICH I AM SUING.PLEASE CHECK INTO THIS. THEY ARE ARROGANT AND RUDE AT CHRYSLER AND THIS IS A POTENTIALLY DEADLY PROBLEM. THEY KNOW THIS IS WRONG AND ARE DOING NOTHING. THANK YOU FOR YOUR ANTICIPATED HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736737November 22, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES ARE IN BEING REPAIRED FOR THE 3RD TIME, THEY INSIST IT'S MY DRIVING HABITS NOT A PROBLEM, THEY SHIMMY AND VIBRATE AT LOW AND HIGH SPEEDS.I HAVE THE ROTORS REPLACED AND GROUND TWICE NOW. THE CAR PULLS TO THE RIGHT ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736742November 22, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN STOPPED AT TRAFFIC SIGNAL OR WHEN SLOWING, VEHICLE WOULD CUT OFF COMPLETELY -- LOSING ALL POWER. IT WAS CHECKED BY DEALER ON THE SECOND DAY OF PROBLEM OCCURRING. THEY INITIALLY COULD NOT FIND A PROBLEM. WAS RETURNED TO DEALER THE NEXT DAY AND THEY WERE ABLE TO DUPLICATE THE PROBLEM BUT THEY NOR CHRYSLER HAD A FIX FOR IT. MY VEHICLE HAS BEEN WITH THE DEALER SINCE OCTOBER 5, 2000. TODAY'S DATE IS NOVEMBER 22, 2000. SUPPOSEDLY THERE IS A PROBLEM WITH THE COMPUTER WHICH CHRYSLER WAS TO HAVE THE FIX AVAILABLE THE FIRST OF NOVEMBER. NOW DUE TO SOME OTHER REASON THE FIX WON'T BE AVAILABLE UNTIL AFTER JANUARY 1, 2001. CHRYSLER IS SUPPOSED TO CONTACT ME TO DISCUSS A RESOLUTION TO MY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736756November 22, 2000
UNKNOWN OR OTHER
I FEEL THIS PROBLEM SHOULD BE CONSIDERED A RECALL. NO SAFETY RECALL MENTIONE DIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736759November 22, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875418November 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER IS HAVING PROBLEMS WITH AUTOMATIC TRANSMISSION IN A JEEP GRAND CHEROKEE. WHEN COMING TO A COMPLETE STOP, AND AFTER 10-15 SECONDS OF WAITING, VEHICLE JERKS FORWARD. THIS PROBLEM HAPPENS ALL THE TIME. CONTACTED DEALER, AND DEALER HAS FIXED THE PROBLEM, BUT IT HAS COME BACK TIME AFTER TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875296November 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT AND BACK DISC BRAKE ROTORS WARPED TWICE WITHIN 22,000 MILES . DEALER WILL REPLACE OR RESURFACE WITH SAME PARTS, SO DEFECT WILL OCCUR AGAIN. MANUFACTURER WAS NOT DEVELOPING A SOLUTION FOR ROTORS NOT TO FAIL PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736647November 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
13K ROTORS WARPED & TURNED,14K FRONT DISC BRAKES REPLACED &FRT ROTORS AND REAR ROTORS WARPED AND TURNED,19K FRT ROTORS REPLACED,22K REPLACE BACK ROTORS AND TURNED FRONT,REPLACED FRONT DISC BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736690November 21, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON THREE SEPARATE OCCASIONS THE FUEL GAUGE READ THAT THERE WAS 1/4 TANK GAS LEFT, YET THE VEHICLE SPUTTERED TO A STOP BECAUSE IT WAS COMPLETELY OUT OF GAS. THE LAST TIME THIS HAPPENED, I WAS ON A MAJOR INTERSTATE, 5 MILES FROM THE NEXT GAS STATION. THE WARNING SIGNAL ON THE DASH WAS NEVER ACTIVATED AND I WAS GIVEN NO REASON TO BELIEVE THAT I WAS RUNNING DANGEROUSLY LOW ON FUEL. AS WELL, THE TRIP COMPUTER READ THAT I HAD AT LEAST 80 MILES TO GO BEFORE I WOULD BE OUT OF FUEL. I CONTACTED MY LOCAL JEEP DEALERSHIP(GALLOWAY MOTORS) TO INQUIRE IF THERE WERE ANY RECALLS REGARDING FUEL GAUGE FAILURES, BUT WAS TOLD THAT THERE WERE NONE AND I WOULD BE EXPECTED TO PAY FOR ANY REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736708November 21, 2000
TIRES
BLOWOUTS OCCURRED RESULTING IN TIRE SHREADING AND FALLING APART MAKING IT IMPOSSIBLE TO REPAIR TIRES. THIS SITUATION OCCURED EACH TIME. ON THE SECOND OCCASION THE BLOWOUT CAUSED DRIVER TO HIT HEAD ON STEERING WHEEL. ALL 5 TIMES THAT THE TIRE OR TIRES BLEW OUT THEY WERE IN PIECES. *AK (DOT NUMBER: M6HH TIRESIZE: P22575R15)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#557771November 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 99V-340, CONSUMER REQUESTED REIMBURSEMENT, MANUFACTURER DENIED REQUEST STATING THAT THE REPAIRMAN DID NOT SHOW A SEPARATION OF THE ROTOR FROM THE HUB OR CORROSION AS STATED IN THE RECALL, CONSUMER IS STILL GETTING RECALL LETTERS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557733November 20, 2000
VISIBILITY:WINDSHIELD, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:FRONT, TIRES:TREAD/BELT
THE DRIVER'S WINDOW REFUSED TO CLOSE AND THE PASSENGER WINDOW SLIDES DOWN THE DOOR PANEL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557753November 20, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE VEHICLE HAS STALLED 4 TIMES WHILE DRIVING, ON ONE OCCASION AN INJURY WAS SUSTAINED TO THE DRIVER WHO PUSHED THE VEHICLE OUT OF THE DANGEROUS POSITION IT WAS IN. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#557806November 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136 CAUSING STEERING WHEEL TO PULSATE WHILE BRAKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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