Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#877739January 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COMPLETE BRAKE LOSS WHILE APPLYING BRAKES AT 35 MPH CAUSED REAR END COLLISION. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAIL AT THIS TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#877763January 9, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE EXPERIENCES SIMILAR AFFECTS AS MENTIONED IN RECALL # 98V023000/SUDDEN IDLE SPEED INCREASES AUTOMATICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558834January 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS REPLACED, BACK BRAKE CYLINDERS REPLACED BECAUSE OF LEAKAGE, RECALL (99V-340) COMPLETED 1/19/00, PADS AND ROTORS REPLACED PRIOR AND AFTER RECALL AT OWNER'S EXPENSE (5/13/98 & 11/29/00), OWNER REQUESTING REIMBURSEMENT FOR REPAIRS MADE ON 11/29/00. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558832January 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PRIOR TO RECALL VEHICLE INVOLVED IN A CRASH, POSSIBILITY OF VEHICLE HAVING DEFECTIVE BRAKE ROTORS AS STATED IN RECALL 99V-340. ATTORNEY FOR CLIENT. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558821January 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HEARD A NOISE AND FOUND THAT THE LEFT FRONT BRAKE ROTOR HAD RUSTED AND SEPARATED FROM THE HUB, THE RIGHT SIDE WAS ABOUT TO DO THE SAME THING, A WEEK LATER CONSUMER RECEIVED RECALL 99V340 AFTER ALREADY HAVING REPAIRS, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877603January 8, 2001
FUEL SYSTEM, GASOLINE
WHILE DRIVING ON INTERSTATE AT 60-65 MPH CONSUMER NOTICED SMOKE COMING FROM REAR END OF VEHICLE. PULLED OFF TO SIDE OF ROAD AND NOTICED REAR OF VEHICLE WAS ON FIRE, CAUSE OF FIRE UNKNOWN, VEHICLE WAS A TOTAL LOSS. *AK CONSUMER STATES FIRE WAS IN THE AREA OF THE GAS TANK. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#877685January 8, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE HAD FIVE FUEL PUMPS REPLACED, 3 BY AN INDEPENDENT REPAIR SHOP, AND 2 BY DEALER. ALL PARTS WERE FROM THE DEALER AUTO PARTS. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT PROBLEM MAY HAV E OCCURRED FROM CONTAMINATION IN FUEL TANK WHICH NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877543January 5, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 25 MPH CONSUMER PUT ON BRAKES, AND CAR WOULD NOT STOP. IT JUST SLID/SLID AND SLID. CONSUMER HIT ANOTHER VEHICLE AND CAR CAME TO A STOP. ROAD WAS WET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877521January 5, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE VEHICLE WAS PARKED IN GARAGE IT CAUGHT ON FIRE. TOOK VEHICLE TO ELECTRICAL SHOP TO FIND OUT WHAT CAUSED FIRE, FIRE STARTED WITH A FUEL LEAKAGE AND BURNED WIRES WHERE VEHICLE COULD NOT BE REPAIRED DUE TO UNREPLACEABLE PARTS. AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#558558January 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
IN ORDER FOR THE CONSUMERS VEHICLE TO BE EQUIPPED WITH DESIRED OPTIONS THE DEALER SOURCED THE VEHICLE FROM CANADA, CONSUMER RECIEVED RECALL NOTICE 00V-136 FOR FAULTY ROTORS AND MADE AN APPOINTMENT, THE SERVICE DEPT LOGGED THE VEHICLE IN BUT THE CONSUMER WAS TOLD THAT THEY COULD NOT PERFORM WORK BECAUSE THE VEHICLE WAS COMING UP AS BEING REGISTER IN KILOMETERS INSTEAD OF MILES, THE CONSUMER STATED THE THE VEHICLE WAS CHANGED OVER TO MILES BEFORE HE TOOK DELIVERY BUT DEALER STILL REFUSED REPAIR VEHICLE BECAUSE THE CHANGE WAS NOT RECORDED WITH CHRYSLER BY THE DEALER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877377January 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE MOTOR MOUNTS BROKE CAUSING THE ENGINE TO RISE WHILE THE VEHICLE IS BEING DRIVEN AND ALSO CAUSES THE THROTTLE TO STICK. CONSUMER ALSO STATES THE MOTOR MOUNTS HAVE BEEN REPLACED TWICE WITHIN 60,000 MILES. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877391January 4, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEAT BELT BUCKLE RELEASES UNEXPECTEDLY, AND WON'T PROTECT OCCUPANT IN EVENT OF A CRASH. WILL BE CONTACTING JEEP. *AK THERE ARE NO OBVIOUS DEFECTS ABOUT THE SEAT BELT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877393January 4, 2001
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
MOTORS MOUNTS BROKE, CAUSING ENGINE TO RISE WHILE VEHICLE WAS BEING DRIVEN. ALSO, THROTTLE STUCK. MOTORS MOUNTS HAVE BEEN REPLACED TWICE WITHIN 60,000 MILES. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738759January 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKING A VIBRATION IS FELT IN THE PEDAL. THIS FIRST OCCURRED AT APPROXIMATELY 8,000 MILES. THE BRAKE DISC WAS TURNED AND NEW PADS INSTALLED UNDER WARANTY. THE SAME PROBLEM OCCURRED AT APPROXIMATELY 16,000 MILES. DAIMLER CHRYSLER IS NOW SAYING THIS IS NOT A WARANTY ITEM BECAUSE THE VEHICLE HAS OVER 12,000 MILES. THERE IS AN OBVIOUS DEFECT WITH THE FRONT BRAKES. THE SOLUTION IS NOT TO KEEP TURNING THE DISKS AND INSTALLING NEW PADS. AFTER 3 TURNS THE DISKS WILL HAVE TO BE REPLACED AND THIS WILL LIKELY HAPPEN AFTER THE VEHICLE IS PASSED THE 3 YEAR 36,000 MILE WARRANTY PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558749January 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT AND REAR BRAKE ROTORS OUT OF ROUND, ROTORS RESURFACED PRIOR TO RECALL 00V-136, OWNER REQUESTING REIMBURSEMENT. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738693January 3, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877294January 3, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE WAS HARD PULSATION WHEN BRAKES WERE APPLIED AT SPEEDS OF 55MPH AND HIGHER. DEALER INSPECTED VEHICLE AND DETERMINED THAT BRAKE ROTORS WERE WARPED. PROBLEM HAS REOCCURRED AFTER ABOUT 3000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877213January 2, 2001
STRUCTURE:BODY
DURING FRONTAL CRASH CARGO COVER CAME LOOSE AND FELL ON TOP OFF CSS IN BACK SEAT, CHILD WAS NOT IN VEHICLE AT THE TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#877196December 29, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
VEHICLE SOMETIMES WON'T START, AND SOMETIMES IT WILL START. TOOK VEHICLE TO MECHANIC, AND THEY COULDN'T FIND CAUSE OF PROBLEM. TOOK TO ANOTHER MECHANIC AND HE CHANGED IGNITION WIRES, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558381December 28, 2000
AIR BAGS
WHILE DRIVING, VEHICLE WAS HIT NEARLY HEAD ON BY ANOTHER VEHICLE THAT WAS TRAVELLING BETWEEN 35MPH AND 45MPH, THE AIRBAGS EXPERIENCED NO DEPLOYMENT, THE DRIVER AND PASSENGER WERE BOTH INJURED IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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