Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#893408August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PUT VEHICLE IN PARK AND GOT OUT TO CHECK MAIL, WALKED AROUND BACK OF VEHICLE TO MOVE TRASH CANS, AND NOTICED VEHICLE MOVING BACKWARDS. IT KEPT MOVING. WAS ABLE TO GRAB BUMPER, BUT NOT STOPPING VEHICLE. DRIVER'S DOOR WAS STILL OPEN , AND WAS NOT ABLE TO GET IN. VEHICLE WENT DOWN AN EMBANKMENT, BACKWARDS, BUT WAS NOT TOTALED. VEHICLE LANDED ON DRIVER'S DOOR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893426August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE WAS ON AND PARK THEN TRANSMISSION JUMP TO REVERSE WHILE CONSUMER WAS INSIDE OF VEHICLE AND THE SECOND TIME WHEN HAPPEN WAS AT A RED LIGHT JUST LIKE HOW IT WAS IN THE NEWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749703August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
YES I GOT OUT OF MY JEEP LEFT IT RUN AND IT JUMPED OUT OF GEARS ANDMY DOODRIVE SIDE GOT MISS UP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749704August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CAR WAS IDLING IN PARK;WENT INTO REVERSE AND STRUCK A UTILITY POLE AT A MARATHON STATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749705August 3, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THERE IS A RECALL FOR FUEL SENDING UNIT/ FUEL PUMP MANUFACTURED IN 1996 & 11/96...MY VEHICLE WAS MANUFACTURED ON 12/3/96, THREE DAYS LATER THAN THEN CUT OFF POINT FOR THE RECALL...THEREFORE I MUST PAY FOR THE REPAIR MYSELF...I THINK THE RECALL CUT OFF POINT SHOULD BE EXPANDED TO COVER ALL THE DEFECTIVE UNITS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749708August 3, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
IDELING PROBLEMS HAS NEVER BEEN CORRECTED. HAVE SPENT APPROXIMATELY $1000 IN REPAIRS. I'M WONDERING IF THIS IS RELATED TO THE RECENT PUBLICIZED JEEP GRAND CHEROKEE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749710August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS RUNNING AND IN PARK. DRIVER HAD EXITED VEHICLE, WAS STANDING NEAR IT, WHEN IT SHIFTED INTO REVERSE AND WENT BACKWARDS HITTING FENCE AT SIDE OF YARD. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749711August 3, 2001
POWER TRAIN:DRIVELINE:DRIVESHAFT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749717August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PUT THE JEEP IN PARK AT A VALET PARKING AREA IN NEW BRUNSWICK, NJ. MY WIFE AND I EXITED THE JEEP. WHILE I WAS RECEIVING MY TICKET, THE JEEP BEGAN ROLLING BACKWARDS. I WAS ABLE TO GET BACK INTO THE JEEP AND HIT THE BRAKES INCHES BEFORE HITTING THE CAR BEHIND. I WROTE THE INCIDENT OFF TO HUMAN ERROR. THE JEEP WAS DEFINETELY IN REVERSE WHEN I RE-ENTERED. I AM NOT SURE IF THIS IS RELATED TO THE CURRENT FINDINGS BUT THOUGHT I SHOULD REPORT IT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749718August 3, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AROUND 50 WHEN BRAKES APPLIED, CAR VIBRATES. DEALER FIXED PROBLEM AROUND 22000 MILES BUT PROBLEM RETURNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749720August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AUTOMATIC TRANSMISSION POPPED OUT OF DRIVE INTO REVERSE WHILE TRAVELING AT 60 MILES PER HOUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749722August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK POSITION, IDLING, WHEN IT JUMPED INTO REVERSE POSITION AND RAN OVER A FRIEND WHO WAS TAKING A NIGHT DEPOSIT FOR A BUSINESS. THE BODY OF THE VEHICLE WAS NOT DAMAGED AS THE VEHICLE STOPPED AGAINST A CURB IN THE BANK PARKING LOT AND OCCURRED AROUND MIDNIGHT WHEN NO OTHERS WERE IN THE PARKING LOT. SHE WAS TAKEN TO NORTHEAST GEORGIA MEDICAL CENTER WHERE SHE WAS TREATED FOR RELATED INJURIES ON ANOTHER DATE AS WELL. SHE WAS THEN SEEN BY DR. RIOS WHO WAS THE WORKMAN'S COMP. DOCTOR. SHE HAS BEEN RELEASED FROM HIS CARE BUT STILL SUFFERS FROM NECK PROBLEMS AND ANXIETY ABOUT IT HAPPENING AGAIN. WE WOULD LIKE TO HAVE THE TRANSMISSION REPAIRED SO WE CAN ELIMINATE THAT FEAR. WE WERE NOT AT ALL SURE WHY THIS HAPPENED, BUT WHEN WE SAW INFO ON A POSSIBLE RECALL ON THE INTERNET THAT DESCRIBED EXACTLY WHAT HAPPENED, WE FELT IT NECESSARY TO REPORT OUR INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749727August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE GRAND CHEROKEE DID AN INADVERTANT ROLLAWAY IN REVERSE LAST SUMMER. LUCKILY I CAUGHT AND STOPPED IT BEFORE IT HIT MY NEIGHBORS HOUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749728August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
IN REGARDS TO YOUR ONGOING INVESTIGATION INTO THE AUTOMATIC TRANSMISSION SHIFTING FROM PARK TO REVERSE WHEN IDELING, THIS HAS HAPPENED TO ME TWICE SINCE I HAVE OWNED THIS VEHICLE, APPROX. 4 MONTHS. THE FIRST TIME, WHEN PARKED ON MY LEVEL DRIVEWAY, THE SECOND, WHEN SITTING IN A MCDONALD'S DRIVE-THRU LINE, ALSO LEVEL. NO ONE WAS INJURED AND NO DAMAGE FROM HITTING OTHER OBJECTS, BUT IT SCARED THE CRAP OUT OF ME. NOW, I PUT THE EMERGENCY BRAKE ON WHEN I IDLE IN PARK FOR LONG PERIODS. I CALLED A JEEP DEALER ABOUT IT, AND THEY SAID "I WASN'T PAYING ATTENTION". PLEASE DO SOMETHING ABOUT THIS, I DON'T WANT TO SEE ANYONE GET HURT OR KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749729August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A JEEP GRAND CHEROKEE WITH AN AUTOMATIC TRANSMISSION. THE TRANSMISSION HAS A DEFECTIVE TRANSMISSION CONTROL MODULE. THE TRANSMISSION LOCKS IN 3RD GEAR GIVING YOU THE FALSE IMPRESSION THAT YOU ARE IN NEUTRAL OR FAILS TO ACCELERATE SUFFICIENTLY WHEN IN TRAFFIC. I ALMOST EXPERIENCED A SUDDEN ACCELERATION INCIDENT WITH MY DEFECTIVE TRANSMISSION. IT WAS A COMBINATION OF MY ERROR AND THE DEFECTIVE TRANSMISSION. I WOULD BE GLAD TO EXPLAIN THE INCIDENT. CALL 703-838-6624 DURING NORMAL BUSINESS HOURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749731August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WE WERE HUNTING 20 MILES INTO THE WOODS IN MAINE ON GRAVEL LOGGING ROADS. WE HAD STOPPED 3/4THS OF THE WAY UP A STEEP INCLINE WHEN I SPOTTED A BIRD AND MY WIFE GOT OUT. SHE DID NOT SEE THE BIRD SO I PUT THE CAR IN PARK AND STARTED GETTING OUT OF THE JEEP. WITH MYSELF HALF WAY OUT THE JEEP BEGAN TO ROLL BACKWARDS, DRAGGING ME AS I WAS HOLDING ONTO THE DOOR AND MY 4 YR OLD SON IN THE BACK SEAT. I HAD TO LET GO AND THE JEEP ROLLED APPROX. 200FT BACK AND THEN CRASHED INTO THE CULVERT ON THE LEFT SIDE OF THE ROAD.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749737August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
PROBLEM SEEMED TO BE WITH THE SHIFT LINKAGE TO THE TRANSMISSION. KEYS WOULD ALSO NOT COME OUT OF THE CAR BECAUSE I COULD NOT GET IT IN "PARK". AFTER PUTTING SIGNIFICANT PRESSURE ON THE SHIFTER, VEHICLE DID GO INTO PARK AND THEN WAS "OK". I DID CALL A LOCAL DEALER WHO SEEMED TO BE FAMILIAR WITH THE PROBLEM AND RECOMMENDED THE "HEAVY PRESSURE" FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749743August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN SITTING AT A STOP SIGN OR LIGHT WHEN I APPLY GAS THE VEHICLE HESITATES THEN JUMPS INTO GEAR AND LURCHES FORWARD. I HAVE HAD THE TRANSMISSION SERVICED(NEW FLUID,FILER,ETC) 3 TIMES AND THE JUMPING INTO GEAR WILL STOP FOR APPROXIMATELY 20,000 MILES AND THEN IT WILL START AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749745August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ALSO HAD FUEL PUMP FAILURE IN CONJUNCTION WITH TRANSMISSION FAILURE W/IN THE FIRST YEAR TO YEAR AND A HALF OF OWNERSHIP OF THIS VEHICLE. THE DEALER CONTACTED CHRYSLER, BUT I WAS NOT ELIGIBLE FOR LEMON LAW COVERAGE. THEY DID EXTEND THE WARRANTY ON THIS LEASED VEHICLE. (DEALERSHIP) I HAVE NEVER FELT SAFE IN THIS VEHICLE, AND I CANNOT BELIEVE THAT WE PAID $32500 FOR SOMETHING THAT IS ONLY WORTH LESS THAN $10000 TODAY. CHRYSLER SHOULD BUY THESE VEHICLES BACK FROM PEOPLE, BUT THEY HAVE BEEN UNWILLING TO ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749751August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I HAD SHUT OFF ENGINE AND HAD PUT IT INTO PARK, OPENED DOOR AND HAD JUST PUT FOOT ONTO GROUND WHEN THE VEHICLE STARTED TO ROLL BACKWARDS. I WAS UNABLE TO GET BACK INTO VEHICLE AS THE DOOR WAS STILL OPEN AND THE VEHICLE STARTED ROLLING BACKWARDS TOO FAST, SO I REACHED IN AND HIT THE BRAKE PEDAL WITH MY HANDS. THE PASSENGER IN FRONT SEAT PUT IT BACK INTO PARK. I HAD MINOR INJURIES FROM BEING DRAGGED THOSE FEW FEET. THE THREE OF US HAD SEEN ME PUT IT INTO PARK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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