Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#893678August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893679August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION, AND CAUSING INJURY TO DRIVER. *AK *ET
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893692August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
WHILE VEHICLE WAS IN PARK WITH A BOAT HOOKED ON BACK, IT TOOK OFF INTO REVERSE WITHOUT WARNING ,CAUSING BOAT TO COME THROUGH BACK WINDOW. ALSO, CAUSING VEHICLE TO ROLL BACKWARDS INTO WATER. DRIVER HAD TO JUMP IN CAR AND PUT THE CAR IN DRIVE TO GET CONTROL AGAIN. DEALER SAID VEHICLE WAS FUNCTIONING PROPERLY AT TIME OF INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893694August 7, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WAS TOLD BY MECHANIC THAT FUEL PUMP KEEPS FAILING DUE TO A FAULTY DESIGN WITH INNER LINER OF GAS TANK, AND IT IS CLOGGING FUEL PUMP UP*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893707August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
INTERMITTENTLY WHEN SHIFTING FROM PARK TO REVERSE VEHICLE WILL SURGE FORWARD. DEALER HAS REPLACED TRANSFER CASE. CHAIN INSIDE TRANSFER CASE AND MODULATING VALVE. HOWEVER, PROBLEM STILL EXISTS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893708August 7, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, INTERIOR LIGHTING
CONSUMER WAS CALLING IN REGARD TO NHTSA RECALL 97V194002N/ MANUFACTURER'S RECALL 755. WHILE ATTEMPTING TO PULL INTO TRAFFIC VEHICLE RAN OUT OF GAS, ALTHOUGH GAS GAUGE READ 1/4 OF A TANK. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM, BUT REFUSED TO REMEDY PROBLEM FREE OF CHARGE EVEN THOUGH VEHICLE WAS EXPERIENCING SAME PROBLEM. CONSUMER'S VEHICLE WAS MANUFACTURED THREE DAYS AFTER THE CUT-OFF DATE AS STATED ON RECALL. PLEASE PROVIDE FURTHER DETAILS. *AK WHEN THE DRIVER DEPRESSES THE GAS THE VEHICLE BOGS DOWN AND THEN TAKES OFF, THE DRIVER'S DOOR DOME LIGHT IS INOPERATIVE INTERMITTENTLY DUE TO OPEN CIRCUIT, DEALER REPLACED DOME LIGHT SWITCH. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893715August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE01-021, VEHICLE WAS IDLING IN PARK WHEN IT SHIFTED OUT OF PARK INTO REVERSE ON ITS OWN WITH 4 MONTH CHILD IN VEHICLE, AND IT ROLLED BACKWARDS, HITTING A STONE WALL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893716August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN TRANSMISSION IS TRYING TO SHIFT INTO ANOTHER GEAR, WOULD MAKE A CLUNKING NOISE. HAVE TAKEN VEHICLE TO DEALERSHIP 6 TIMES FOR THE PROBLEM. MECHANIC HAD INDICATED THAT NOISE COULD NOT BE LOCATED , INFORMED OWNER ALL JEEPS MAKE CLUNKING NOISES. AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893724August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE01-021, SHIFTING INTO PARK WITH ENGINE IDLING ,VEHICLE WILL ROLL BACKWARDS, CONSUMER NOTICED GEAR SHIFT POPPED INTO REVERSE ON ITS OWN. *AK CONSUMER STATED AS SOON AS SHE TOOK HER FOOT OFF OF THE BRAKE, THE VHEICLE IMMEDIATELY BEGAN TO GO IN REVERSE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893738August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
VEHICLE JUMPED GEARS FROM PARK TO REVERSE, CAUSING AUTOMATIC LOCKING SYSTEM TO ENGAGE, AND THE FRONT DRIVER'S SIDE DOOR TO BREAK AWAY AT HINGES. CONSUMER WAS PARKED ON A SLIGHT INCLINE. DEALER WAS NOT CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893739August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER PLACED THE VEHICLE IN PARK WITH THE ENGINE STILL ON T AND WITHIN 2 MINUTES VEHICLE JUMPED INTO REVERSE, WENT ACCROSS THE HIGHWAY, RUNNING INTO A BUILDING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893746August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
HAD PARKED VEHICLE, BUT IT WAS RUNNING WITH EMERGENCY BRAKES ON. LEFT VEHICLE FOR FEW MINUTES AND RETURNED. VEHICLE WAS ROLLING BACKWARDS UNTIL IT HIT A MINIVAN, WHICH STOPPED IT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893754August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN FRONT OF CONSUMER'S YARD. VEHICLE WAS RUNNING, AND WITHOUT PRIOR NOTICE VEHICLE SLIPPED INTO REVERSE, AND HIT ANOTHER VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749909August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP HAS HAD PROBLEMS IN 2 OTHER OCCASIONS BUT DEALER SAID FUEL SYSTEM CARBIND UP,THE JEEP DID NOT WANT TO SHIFT THROUGH GEARS,THEY SAID THEY CLEANED THROTTLE BODY SENT ME HOME SEEMED O.K.,NOW THEY HAVE FOUND METAL IN THE PAN AT BOTTOM OF TRANSMISSION. THEY WANT 1700 DOLLARS TO FIX ,REBUILD IT. THATS HOW MUCH THEY CHARGED ME FOR THE EXTENED WARRENTY. MY WIFE DRIVES THE JEEP AND TAKES THE HIGHWAY TO WORK . THEY FOUR WHEEL FUNCTION ALSO FAILED FUNCTIONING FIRST TIME TRYED TO USE . OTHER DRIVERS WERE BLOWING THIER HORNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749914August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WENT INTO REVERSE WHILE IDLING IN PARK. *K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749932August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE JUMPED OUT OF PARK AND BACKED UP TOWARD A BUILDING. I WAS OUT OF THE VEHICLE AND WHEN I TRIED TO STOP IT BY PUTTING MY FOOT ON THE BRAKE, I SLIPPED AND THE VEHICLE RAN OVER MY FOOT AND BROKE IT. IT CONTINUED TO CRASH INTO A RETAIL STORE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749943August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
OWNER PUT VEHICLE IN PARK MODE AND WENT TO MAILBOX. CAR REMAINED IN PARK MODE FOR A TIME, BUT THEN THREW ITSELF INTO REVERSE MODE. UNOCCUPIED VEHICLE BACKED INTO THE STREET FROM THE OWNER'S DRIVEWAY AND CIRCLED BACK INTO THE NEIGHBOR'S YARD. IT TRAVELED A LONG WAY ACROSS THE NEIGHBOR'S YARD AND DID NOT STOP UNTIL IT STRUCK A TREE, RESULTING IN OVER $3,100 DAMAGE TO THE CAR IN THE TAILGATE REGION. AFTER REPORTING INCIDENT TO MANUFACTURER THEY SENT A RESPONSE LETTER THAT SAID TO TURN IT INTO OWNER'S INSURANCE BECAUSE DRIVER DID NOT DEPLOY THE EMERGENCY BRAKE, TURN OFF ENGINE AND TAKE OUT KEYS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749946August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ENGINE WAS RUNNING WHILE IN PARK, (DRIVER WAS OUTSIDE OF THE CAR) CAR SLIPPED INTO REVERSE AND DROVE ITSELF ACROSS A FIELD AND HIT A FENCE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749950August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE TRANSMISSION SLIPS OUT OF GEAR WHILE SITTING IN DRIVE. THOUGH IT HAS NOT CAUSED ANY ACCIDENTS BECAUSE MY FOOT IS ON THE BRAKE. THE TRANSMISSION ALSO DOES NOT WANT TO CHANGE GEARS WHILE DRIVING. THE DRIVER HAS TO PUNCH THE GAS AND LET THE ENGINE REACH ABOUT 4 RPMS BEFORE IT WILL GO TO THE NEXT GEAR. TAKEN TO SEVERAL TRANSMISSION PLACES AND NO ONE CAN FIGURE OUT WHY THIS IS HAPPENING. THIS PROBLEM HAS OCCURRED SINCE I BOUGHT THE VEHICLE WITH ABOUT 60000 MILES. I SPOKE WITH PREVIOUS OWNER AND IT DID THE SAME THING. IT HAS CONTINUOUSLY GOTTEN WORSE. I SAW THE SPECIAL ON TV AND THAT IS WHEN I DECIDED TO PROCEED WITH MY COMPLAINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749951August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED IN GARAGE. ENGINE RUNNING. AND CAR WAS IN PARK, DRIVER SIDE CAR DOOR WAS OPENED AND DRIVER STARTED TO STEP OUT OF CAR. CAR BEGAN ROLLING BACKWARDS AND DRIVER WAS ABLE TO JUMP BACK IN CAR AND PUT IN PARK, AFTER CAR HAD HIT THE GARAGE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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