Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#893883August 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED. IT POPPED OUT OF PARK INTO REVERSE. DRIVER'S AND PASSENGER'S DOORS WERE OPEN WHEN VEHICLE WAS MOVING BACKWARDS. PASSENGER'S SIDE DOOR WAS DAMAGED DUE TO HITTING GARAGE SUPPORT PILLAR POST. PASSENGER'S DOOR BECAME BENT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562418August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS PLACED IN PARK WITH THE EMERGENCY BRAKE ENGAGED AND THE ENGINE STILL RUNNING, AS THE DRIVER OPENED THE DOOR TO EXIT THE VEHICLE IT SUDDENLY ACCELERATED FORWARD THEN BACKWARDS HITTING A PARKED CAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562386August 7, 2001
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION FUNCTIONS IMPROPERY, AT LOW SPEEDS THE TRANSMISSION CAN UNEXPECTEDLY DOWN SHIFT CAUSING THE VEHICLE TO SLOW AT A RAPID RATE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562387August 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE BEGAN TO EXPERIENCE VIBRATIONS AND PULSATIONS IN STEERING WHEEL AND BRAKE PEDAL, CONSUMER TOOK VEHICLE INTO DEALERSHIP, AND ALL FOUR ROTORS WERE REPLACED AS WELL THE FRONT BRAKE PADS, HOWEVER 10,000 MILES LATER FRONT ROTORS WERE WARPED AGAIN, CONSUMER EXPERIENCED PROBLEM FOR A THIRD TIME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749984August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NOT ONLY DOES THE TRANSMISSION SLIP OUT OF GEAR GOING DOWN THE HIGHWAY, BUT I HAVE ALREADY WENT THRU ONE SET OF NEW BRAKE PADS ON THE FRONT AND NOW THE SECOND SET IS SQUEALLING LIKE CRAZY SO THERE HAS TO BE A PROBLEM WITH THE BRAKES TO, COULD YOU PLEASE MAKE DIAMOND CHRYSLER DO RECALLS TO FIX THESE PROBLEMS BEFORE ANY ONE ELSE IS KILLED OR SERIOUSLY HURT, I HAVE BEEN TO YOUR WEB SITE AND SEEN AND READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THESE SQAME PROBLEMS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750000August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD BE RELUCTANT TO SHIFT OUT OF 4 WHEEL DRIVE. GRINDING NOISES WOULD BE HEARD WHEN TRYING TO STEER THE JEEP. FINALLY, A 2 X 3 INCH CHUNK BLEW OUT OF THE HOUSING OF THE TRANSFER CASE ASSEMBLY. AFTER RESEARCHING THE NHTSA SITE, IT LOOKS LIKE MANY HAVE HAD PROBLEMS WITH THIS ASSEMBLY. MOST DESCRIBED THE SAME PROBLEM I HAD. IT COST ME $1500 TO REPLACE THIS DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750002August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE APPARENTLY CAME OUT OF PARK INTO REVERSE RESULTING IN PROPERTY DAMAGE AS WELL AS PERSONAL INJURY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750010August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
BACKED JEEP INTO GARAGE AT 2:30 P.M.. POWER FAILURE AT 4:30 P.M.. AT 6:00 P.M. OPENED ELECTRIC GARAGE DOOR BY PULLING RELEASE CORD. PULLED JEEP OUT OF GARAGE FRONT FIRST. TO CLOSE GARAGE DOOR, PUT JEEP IN PARK, LEFT DRIVER SIDE DOOR OPEN AND WENT BACK INTO GARAGE TO PULL RELEASE CORD. LOOKED UP, FOR SOME REASON, AND JEEP WAS BACKING INTO GARAGE ON ITS OWN. JUMPED OUT OF THE WAY, HITTING MY FACE ON CAR AND TWISTING MY BACK. JEEP'S DOOR CAUGHT ON GARAGE FRAME AND FINALLY STOPPED VEHICLE. JEEP DOOR NEARLY TORN OFF. CALLED JEEP AND INVESTIGATOR CAME OUT TO DO TESTS ON CAR THE NEXT DAY. SAID THE COMPUTER INSIDE CAR WOULD SHOW IF THE CAR HAD ACTED ON ITS OWN. INVESTIGATOR SAID TESTS SHOWED EVERYTHING TO BE OK. EVERYTHING MAY SHOW OK NOW, BUT THAT DOESN'T CHANGE THE FACT THAT IT CHANGED GEARS ON ITS OWN. I DIDN'T GIVE MYSELF A BLACK EYE! HOW DO I PROCEED?*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#750019August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY CAR WAS IN PARK AND SWITCHED TO REVERSE BY ITSELF. I WAS STANDING OUTSIDE OF THE CAR BY THE OPEN DRIVER'S DOOR AND WAS DRAGGED DOWN THE DRIVEWAY WITH THE CAR. THE CAR TURNED AT A 90 DEGREE ANGLE AS I WAS RELEASED AND ROLLED OVER IN THE OPPOSITE DIRECTION. MUCH OF THE SKIN ON THE LEFT SIDE OF MY BACK WAS SCRAPED OFF AND I HAD TO GO TO THE HOSPITAL. THERE WERE SEVERAL OTHER MINOR SCRAPES ON MY ARMS AND LEGS. I ALSO DEVELOPED MUSCLE PAIN IN MY NECK AND LOWER BACK AND WAS PUT ON MUSCLE RELAXERS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#750020August 7, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
I PICKED UP MY VEHICLE DURING LUNCH AND NOTICED THE NOISE EN ROUTE TO AIRPORT (TRAVEL FOR WORK). 72 HOURS HAD LAPSED BEFORE MY RETURN DATE. THE CAR KEPT MAKING A "REVVING" NOISE AND TICKED/CLICKED IF I DID NOT PUSH THE GAS PEDAL DOWN TO ACCELERATE QUICKLY. IT STILL MAKES THAT NOISE AND THE TRANSMISSION (I WAS TOLD BY A NON JEEP MECHANIC) SOUNDS LIKE IT IS WINDING UP FAST EVEN THOUGH THE CAR IS MOVING SLOW (LIKE A 10 SPEED BICYCLE DOES WHEN YOU HAVE THE GEARS ADJUSTED INCORRECTLY). I CALLED THE DEALERSHIP WHEN I RETURNED AND I WAS TOLD THAT I NEEDED TO BREAK IN THE VEHICLE BECAUSE IT HAD LESS THAN 100 MILES. I ALSO REPORTED THE NOISE ON TWO OCCASIONS TO A DEALERSHIP IN NEW BRITAIN,CT WHEN GETTING MFG SUGGESTED SERVICE (DOCUMENTED ON THEIR SVC FORMS). THE 4 WHEEL DRIVE GEAR ALSO WAS STUCK BUT LOOSENED UP AFTER SEVERAL USES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750028August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I LEFT THE VEHICLE IDLING IN PARK IN MY DRIVEWAY. I WALKED ACROSS THE ROAD TO GET MY MAIL. WHEN I GOT BACK INTO MY VEHICLE, IT STARTED BACKING UP. I SLAMMED ON THE BRAKES TO TRY TO STOP IT. IT WENT BACKWARDS ACROSS THE ROAD, DOWN AN INCLINE, AND STOPPED WHEN IT RAN INTO MY NEIGHBOR'S FENCE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750033August 7, 2001
VEHICLE SPEED CONTROL
WE WERE ON OOUR WAY HOME ON THE FREEWAY, IT WAS STOP AND GO TRAFFIC, WE WERE NOT GOING MORE THAN 3MPHAND MY FOOT APPLIED ON THE BRAKE WHEN THE JEEP LURCHED FORWARD AND STRUCK A BOAT AND THE OUTDRIVE CAUSING $5000 TO MY VEHICLE AND THE BOAT IS STILL IN REPAIR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750040August 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I PURCHASED MY 1999 JEEP GRAND CHEROKEE LAREDO, IN JANUARY OF 1999. SINCE I HAVE HAD THE VEHICLE I HAVE HAD BOTH FRONT BRAKE ROTORS SERVICED FOUR(4) TIMES. THE FIRST TIME WAS AUGUST 30, 2000, AT 30,070 MILES. THE SECOND TIME WAS DECEMBER 12, 2000, AT 36,242 MILES. THE THIRD TIME WAS MARCH 16, 2001, AT 41,560 MILES. THE FORTH TIME WAS AUGUST 1, 2001, AT 44, 288 MILES. THE FIRST TIME THEY WERE SERVICED, THE SERVICE DEPARTMENT, AT MCCAFFERTY HAD TO CUT THE FRONT ROTORS. THE 2ND THRU THE 4TH TIMES THE FRONT ROTORS HAD TO BE RESURFACED. I HAVE HAD TO PAY FOR SERVICE, ALL 4 TIMES, THE DEALER SAYING IT WAS FROM NORMAL "WEAR AND TEAR". ON ONE OCCASION I TALKED TO MR. BOB GUNDY, WHOM I BELIEVE IS THE SERVICE MANAGER AT MCCAFFERTY JEEP. I TOLD HIM THAT I HAD BEEN TOLD THAT I HAD BEEN ASKED, BY ANOTHER SERVICE ADVISOR, IF I HAD A HEAVY FOOT ON THE BRAKES, BEING TOLD THE DAMAGE MIGHT BE FROM THIS. I TOLD THE ADVISOR, AT THE TIME, I DID NOT. MR. GUNDY STATED THAT IT WAS NOTHING WRONG THAT I DID, BUT A DEFECT CAUSED BY THE WHEELS GETTING BIGGER, THE BRAKE PADS GETTING BIGGER, BUT THE FRONT BRAKE ROTORS STAYING THE SAME SIZE. THIS, HE TOLD ME, CAUSED THE FRONT BRAKE ROTORS TO WARP, AND BECOMING DAMAGED. HE STATED, TO ME, IT WAS BECAUSE OF THIS. I KNOW, FROM TALKING TO SEVERAL OTHER GRAND CHEROKEE OWNERS, THAT THE SAME PROBLEM HAS OCCURED WITH THEIR VEHICLES. THE STEERING WHEEL SHIMMYING, WHEN THE BRAKES ARE APPLIED AT HIGH SPEEDS. ALTHOUGH NOT YET A GENERAL RECALL, I BELIEVE THAT THE NHYTSA SHOULD LOOK INTO THIS MATTER, WITH A POSSIBLE RECALL JUSTIFIED, DOWN THE ROAD. I THANKYOU FOR YOUR ATTENTION TO THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893608August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PARKING VEHICLE WITH ENGINE RUNNIING VEHICLE JUMPED INTO REVERSE WITHOUT CONSUMER DEPRESSING BRAKE PEDAL.*AK VEHICLE ROLLED BACKWARD DOWN A PARKING LOT OF SHOPPING CENTER AND COLLIDED WITH ANOTHER VEHICLE. * SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893609August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE ENTERING VEHICLE WITHOUT ANY INDICATION IT JUMPED INTO REVERSE AND THREW CONSUMER OUT OF VEHICLE, CAUSING VEHICLE TO RUN OVER CONSUEM'S LEG. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893612August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD. DOOR WAS OPENED, CONSUMER WAS ABLE TO JUMP IN AND SHUT OFF ENGINE. CONSUMER SUFFERED SLIGHT INJURIES. NO DAMAGE TO VEHICLE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#893614August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER EXITED OUT OF CAR AND LEFT VEHICLE RUNNING IN PARK. WHILE WALKING TO OTHER SIDE OF VEHICLE IT STARTED TO ROLL BACKWARDS AND HIT SOME PROPERTY. DRIVER'S SIDE DOOR CAME OFF IN PROCESS. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893647August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN THE PARK POSITION ON RUNNING; CONSUMER EXITED VEHICLE WHEN VEHICLE SUDDENLY JUMPED OUT OF GEAR INTO REVERSE, ALMOST HITTING CONSUMER. VEHICLE CRASHED INTO THE CONSUMER'S GATE. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893653August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING VEHICLE SHIFTED ITSELF FROM PARK TO REVERSE. CONTACTED DEALER AND DEALER STATED NOTHING TO BE DONE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893677August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE.*AK CONSUMER STATES THIS HAPPENED ON TWO DIFFERENT OCCASIONS, DEALER CAN NOT FIND ANY PROBLEMS. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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