Jeep Grand Cherokee Service Bulletins
4,246 manufacturer communications on file.
- May 2, 2024•Document ID: 11000195Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 9100337
- Date Added:
- May 17, 2024
- Manufacturer:
- CHRYSLER
Summary"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Associated Products (46)2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Jeep Grand Cherokee2024 Jeep Wrangler2024 Ram 15002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Durango2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Jeep Wrangler2022 Ram 1500+ 26 moreAssociated Documents - January 31, 2024•Document ID: 10251801Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S2208000020
- Date Added:
- March 18, 2024
- Manufacturer:
- CHRYSLER
SummaryElectric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
Associated Products (18)2024 Jeep Grand Cherokee2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Grand Cherokee2023 Jeep Wrangler2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Grand Cherokee2022 Jeep Wrangler2021 Chrysler Pacifica2021 Chrysler Voyager2021 Jeep Wrangler2020 Chrysler Pacifica2020 Chrysler Voyager2020 Jeep Wrangler2019 Chrysler Pacifica2018 Chrysler Pacifica2017 Chrysler PacificaAssociated Documents - January 30, 2024•Document ID: 10251875Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 0802824
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryRadio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
Associated Products (30)2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee+ 10 moreAssociated Documents - January 30, 2024•Document ID: 10251799Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
- Mfr Comm. #:
- S2208000060
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryLow Fuel Warning Indicator Stuck ON
Associated Products (10)Associated Documents - January 27, 2024•Document ID: 10251796Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- S2223000022
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryPower Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Associated Products (10)Associated Documents - January 25, 2024•Document ID: 10251870Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 0802624
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryRadio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
Associated Products (29)2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 35002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 35002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass+ 9 moreAssociated Documents - January 24, 2024•Document ID: 10251867Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 0802524
- Date Added:
- March 18, 2024
- Manufacturer:
- RAM
SummaryRadio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.
Associated Products (28)2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator+ 8 moreAssociated Documents - January 20, 2024•Document ID: 10251861Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- 0800824A
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryRadio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation (Privacy Mode Off). ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen (RVC functions normally). ? Rear seat reminder alert unavailable. ? Wi-Fi software update pop-up is being triggered in non-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin **February 16, 2024.**
Associated Products (3)Associated Documents - January 20, 2024•Document ID: 10251792Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- S2408000006
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryHigh Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam Headlamps Do Operate with Switch Set to Manual Lights On Low Beam Position
Associated Products (1)Associated Documents - January 19, 2024•Document ID: 10251859Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 0800224A
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryFlash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.
Associated Products (1)Associated Documents - January 19, 2024•Document ID: 10251858Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- 0800124A
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryFlash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.
Associated Products (1)Associated Documents - January 19, 2024•Document ID: 10251789Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S2308000016
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryThe ORC Will Not PROXI Align, Negative Response 0X22,Diagnostic Trouble Code (DTC) B2204-00 ECU Configuration Mismatch
Associated Products (2)Associated Documents - January 19, 2024•Document ID: 10251787Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- S2123000032
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryRattle Buzz Noise From Door Area
Associated Products (12)Associated Documents - January 18, 2024•Document ID: 10251855Service Bulletin/Repair InstructionsSUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 0802224
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryFlash: Air Suspension Control Module (ASCM) Updates Customers may experience one or more of the following: ? Ride height disabled. ? Suspension will lower, but will not raise. ? Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.
Associated Products (1)Associated Documents - January 18, 2024•Document ID: 10251767Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 9100287
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryThermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
Associated Products (34)2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango+ 14 moreAssociated Documents - January 17, 2024•Document ID: 10251854Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 2300424
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryHeadlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
Associated Products (41)2024 Dodge Durango2024 Jeep Cherokee2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Dodge Durango+ 21 moreAssociated Documents - January 17, 2024•Document ID: 10251848Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 0800624A
- Date Added:
- March 18, 2024
- Manufacturer:
- RAM
SummaryNavigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
Associated Products (30)2024 Chrysler Pacifica2024 Dodge Durango2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002023 Chrysler Pacifica2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002022 Chrysler Pacifica2022 Dodge Durango2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer+ 10 moreAssociated Documents - January 17, 2024•Document ID: 10251786Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- S2408000002
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryTire Pressure Warning Lamp is on Steady, or Flashing
Associated Products (18)2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Jeep Wrangler2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep WranglerAssociated Documents - January 13, 2024•Document ID: 10251785Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- S248A000001
- Date Added:
- March 18, 2024
- Manufacturer:
- DODGE
SummarySOS and Assistance Call Not Working After Radio Exchange Unit Installed
Associated Products (46)2020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger+ 26 moreAssociated Documents - January 13, 2024•Document ID: 10251841Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0801624
- Date Added:
- March 18, 2024
- Manufacturer:
- JEEP
SummaryFlash: Central ADAS Decision Module (CADM) Updates Customers may experience one or more of the following: ? Active Lane Management (ALM) Unavailable Service Required message displayed on the Instrument Panel Cluster (IPC). ? ALM system is not staying engaged and/or is toggling between engaged and disengaged with no Diagnostic Trouble Codes (DTC). ? Active Drivers Assistance System (ADAS) features are faulting when crossing the Ambassador Bridge. This bulletin involves reprogramming the CADM with the latest available software.
Associated Products (1)Associated Documents