Hyundai Venue Complaints

101 consumer complaints on file.

#11485996September 23, 2022
STEERING
The contact owns a 2022 Hyundai Venue. The contact stated that while driving at various speeds, the steering wheel would vibrate without warning, causing her to lose control of the vehicle. The vehicle was taken to the dealer; however, the service mechanics could not duplicate the failure. The contact then stated that while driving at 20 MPH, the failure occurred again causing her to side-swipe another vehicle to the left of her. A police report was not filed and no injuries were reported. The manufacturer was notified multiple times about the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 150.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11483724September 9, 2022
SEAT BELTS
Hyundai is not taking action to repair the recall for the pretensioner. It has been 90 days since the recall and I have been unable to get the vehicle fixed because the parts are on national backorder. The dealer has informed me that there is NO ETA for the parts to arrive. The dealer further advised that he has about 20 people waiting on them. Hyundai has been uncooperative when attempting to talk with them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482338September 1, 2022
SEAT BELTS
The contact owns a 2022 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482035August 30, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Venue. The contact stated while exiting a parking spot, she heard an abnormal noise and had to depress the brake pedal forcefully to stop the vehicle. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination without experiencing another failure. The contact also stated that the instrument cluster was inoperable. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481760August 29, 2022
SEAT BELTS:FRONT
The contact owns a 2021 Hyundai Venue. The contact referenced NHTSA Campaign Number: 22V458000 (Seat Belts). The contact stated that on multiple occasions while driving at undisclosed speeds, the front driver’s side seat belt inadvertently disconnected. No warning lights were illuminated. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 4,618.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481171August 25, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had my horn fail 4 or 5 times since owning the car. It first failed when I got the car and somehow the horn wires has came loose. The second time it failed it completely failed and was replaced under warranty. The horn that was replaced the under warranty failed over the winter in like November of 2021. I had it looked at and they said that it worked when they tested it in a warm environment. Left the dealership and was told that if it failed to just call them and they would order a replacement for it under warranty. That had never happened they looked at the horn again and ordered the replacement that was installed in march or April this year. And it failed again yesterday 8/24/22. Please have this addressed under a recall since I really do not want to keep pouring money into replacing the same part that fails every 4-6 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472966July 8, 2022
ELECTRICAL SYSTEM:HORN, SEAT BELTS
The contact owns a 2022 Hyundai Venue. The contact stated that the horn became inoperable without warning. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Doral Hyundai (10285 NW 12th St, Doral, FL 33172) however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The approximate failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472368July 5, 2022
SEAT BELTS
There is no remedy available, Turo will not let me use this vehicle. I will be returning it if I cannot remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472172July 2, 2022
SEAT BELTS
Rear passenger seatbelt is constantly locked while passenger is wearing seatbelt. It will not expand to give the passenger some space, it’s so tight it cuts into your carotid artery. It’s a constant issue and a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472065July 1, 2022
SEAT BELTS
Can’t buy the car I’ve ordered because of an unresolved recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463240May 3, 2022
VISIBILITY
The contact owns a 2020 Hyundai Venue. The contact stated that while her husband was driving on the highway a small chip appeared on the driver's side windshield without impact. The contact stated that while cleaning the windshield, she noticed a crack on the passenger's side windshield. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461037April 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control system failure. Safety at risk due to sudden un-commanded full acceleration to 180% of speed while on cruise control. Problem is reproducible - see txt and video attached. Unknown if inspected but it was reported to enterprise renta car upon return april/16/2022. no warning lights lamps audio warnings or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450998February 8, 2022
UNKNOWN OR OTHER
The contact owns a 2021 Hyundai Venue. The contact stated while at various speeds the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445652December 30, 2021
STEERING
On the Third day after leasing the vehicle I noticed it was pulling to the right and left. Dealership mechanic said the steering was not straight and claimed that they fixed it but they didn’t. My car still pulls to the right when I take my hands off the steering wheel. Another Hyundai dealership mechanic said it’s the tires. I want to return the vehicle but no one will help me as promised last month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445633December 30, 2021
SERVICE BRAKES
The contact owns a 2021 Hyundai Venue. The contact stated while driving at various speeds and attempting to depress the brake pedal, the pedal would travel to the floorboard. Additionally, there was an abnormal vibration in the pedal. The contact stated that the stability control warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440747November 17, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Horn Stopped working had this Issue last year and had the horn replaced under warranty in January of 21 worked great until the temperature got below 30
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439004November 2, 2021
UNKNOWN OR OTHER
My daughter was driving the car and about to go around a turn when she says her steering locked up and she ran over a curb on the opposite side of the road, popping two tires. She was going slow enough at the time that there were no injuries, only damage to the car. We told the dealership about the incident and had it towed to the dealership. The dealership did not thoroughly address the problem. When I took the car from the dealership I tried to jiggle the keys as I was driving. I had this problem with a Chrysler years ago. If the key was bumped while driving the power would shut off and the power steering would fail. In this case the power to the car did shut off when I slightly turn the key towards me. I was in drive road going about 40 miles per hour at the time. I did not lose steering but I did lose all acceleration. The car acted like in had been parked. I put the car in neutral and restarted the car with the key and everything returned to normal operation. I repeated this process several more times that night with the same results. Total loss of power to the car and the engine turned off. I can only imagine what could happen to an inexperienced driver when they lose all acceleration at a high rate of speed due to a simple 1/4 inch or so twist of the key.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11438573October 28, 2021
EXTERIOR LIGHTING
I purchased this vehicle on 7/25/2021 and didn't drive it at night until 6 days later. When I turned on the headlights, I was shocked to find that they only illuminate a very small portion of the road, hindering my ability to see traffic in front of me, or anything else that may be on the road beyond a few feet. It's as if I'm driving in a dark tunnel, and also cannot see the side of the road. If a deer or other animal or person suddenly ran into the road, I would have no reaction time. I immediately filed a claim with Hyundai, and three months later I heard back saying they deny that anything is wrong with the vehicle. The dealer service manager has looked at the car twice and has admitted that it's a known problem but states, "that's just the way they are made." I have found facebook groups and posts with other owners stating the same issue. This is an enormous safety hazard. I requested that Hyundai replace the headlights or buy back the vehicle but they refuse. I can't safely drive my new car at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429420August 17, 2021
UNKNOWN OR OTHER
My vehicle disconnects from navigation pireodically causing me to have to re-enter the destination and taking my attention away from the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403013March 15, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HORN STARTED LOSING VOLUME BUT WOULD REGAIN IT BACK ONCE THE WEATHER WARMED UP. I HAVE TO PARK OVERNIGHT OUTDOORS FOR WORK AND WHEN IT SNOWS AND GETS BETWEEN 20-25 DEGREES OUTSIDE, THE HORN STARTS BEING SYMPTOMATIC. NOW IT DOESN'T WORK AT ALL AND IT AFFECTS MY ALERT AND SAFETY SYSTEM BECAUSE I HAVE NO WAY OF WARNING OTHER DRIVERS OR PEDESTRIANS AROUND ME. THE OTHER FAULT I HAVE NOTICED IS THAT THE APPLECAR PLAY OR THE DISPLAY ITSELF LOSES ITS CONNECTION BETWEEN APPLE CARPLAY AND THE DISPLAY. THIS CAUSES THE DRIVER TO LOSE ATTENTION FROM THE ROAD AND THE DRIVER LOSES ACCESS TO THE VISUAL MAP WHICH IS EXTREMELY DANGEROUS IN NIGHT TIME AND SNOWY CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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