Hyundai Tucson Complaints

1,008 consumer complaints on file.

#11507213February 14, 2023
ENGINE, SERVICE BRAKES
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506421February 9, 2023
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 50 MPH, the vehicle was intermittently decelerating and was unable to accelerate to exceed 42 MPH, despite depressing the accelerator pedal. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505932February 6, 2023
ELECTRICAL SYSTEM, ENGINE
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505553February 4, 2023
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: WARNING
I was driving and as I tried to turn a corner the steering wheel locked and became extremely difficult to steer. A few warning symbols came up on the dashboard. All of the lights for the advance driver assistance systems came on. I could not steer the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504838February 1, 2023
POWER TRAIN
My car has 7000 miles on it. Three times now when trying to accelerate the RPM went up to 3000 RPM and the engine acted as if it was hitting a Rev limiter. The car slowed down to approximately 10 mph. One was pulling out of my driveway interning a intersection and the others was when I was merging onto a major highway. All three times I was barely able to make it to the side of the road. I shut the car off and restarted it and everything was OK. The incidents happened a couple weeks apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504822January 31, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
I leased this SUV 12/22/2023,upon driving it on 12/26 as i exited a major highway,leaving highway amd entering exit ramp the SUV lost brake funcrion as well as transmission function,absolute total loss of both brake and transmission systems,miraculously I was able to coast to safty with assistance from another motorist holding the car from rolling furthermore,needless to say this was a harrowing and dangerously close to a tragic accident due to this compmete failure of brake and transmission simultaneously failing,i had to incur a costly towing fee and also completely uninformed as to what the root/cause of problem was as well as any timeframe of repair,as of the time of myself writing this message and thirty plus days later ,I have recieved ZERO cooperation and even outwardly standoffish behavior towards myself,my hisband and my personal leasing agent,I am very concerned of the loaner car becoming a financial burden as my husband was forced to basically suffer rentL vetting and credit card deposit protocols upon paying for and delivering the damaged SUV,we have for weeks tried to ascertain any information on the extent and cause of damage to leased SUV as we are NOT INTRESTED in recieving original damaged because we are FEARFUL of our safety as we are STILL uninformed as of 1/31/2023 PLEASE NOTE LOCAL POLICE WERE ON THE SCENE AND CONFIRMED TOTAL BREAKDOWN STATUs/TOW NEEDED STATUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504521January 30, 2023
FUEL/PROPULSION SYSTEM
The car completely stalled while in the middle of driving. I was on the interstate and was unable to go at appropriate speed, making it dangerous for other drivers. This is the second time that this has happened. The first time, the dealerships said that it was a faulty fuel injector, and replaced it. However, 2 months later, the same problem occurred again. Because I wasn't in an accident, the car was not inspected by anyone other than the dealer. I did not receive any warning lights or symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503335January 24, 2023
SERVICE BRAKES
Vehicle was purchased new from local Hyundai dealership in Dubuque, IA on November 17, 2022 and delivered November 22nd. Vehicle had just under 200 miles on odometer. Brake system was working well at that time. On January 21, 2023 I stopped for a red light. After a few seconds the brake pedal started going down and went completely down. Mileage at that time was just over 1700 miles. I took the car into the dealership on January 23rd and they checked the system and said that it was normal. The shop supervisor said that it was not a problem that when the pedal went down it was applying more pressure to the brake system. I disagreed with them as this is usually the fault of master cylinder seals leaking. They brought a newer vehicle into the shop and it had the same problem so no repairs were made. I believe this is an accident waiting to happen and I would like to have the problem corrected. This appears to be a problem with Hyundai vehicles. Our vehicle is a Hyundai Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503054January 22, 2023
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
I just bought the car, it was brand new off the lot. The check engine light came on followed by every emergency warning on my dash. After this my power steering failed, I was able to move over to the right lane a bit, but that’s it. I tried turning the car off at this point and turning it back on, but it would not turn back on. I could not even put on my emergency 4 way blinkers. The car would not even detect the key at this point. Thankfully we were on a small, low traffic road and not the freeway or a major accident would have been inevitable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502592January 19, 2023
VISIBILITY:WINDSHIELD
I was driving down the road with no other vehicles around me when there was a loud popping sound. it was so loud it made my ears ring and i jerked the steering wheel a little to the left but i luckly did not leave my lane. it just really scared me. i slowed my car down and pulled over and inspected my car and i noticed a little crack in my windshield which has a little longer. i noticed about a year ago where this same windshield had ice on the inside which i had to scrape and wipe off before i could drive it. i love my car but could there be a defect on this windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502486January 18, 2023
AIR BAGS, VEHICLE SPEED CONTROL
12/02/2022 while parking the vehicle in a parking spot in a parking garage, vehicle suddenly lurched forward causing the vehicle to hit the parking garage cement wall. This caused him to hit his head very hard on the steering wheel. The air bag deployed after he hit his head. The Air Bag did not protect him. He did not hit the accelerator pedal, and the vehicle accelerated by itself, which caused it to hit the parking garage wall. Shortly after this occurrence; he was at the Post Office, to drop mail in the mail box, and he very slightly removed his foot from the brake pedal to move the vehicle up a foot or two, and the vehicle lurched ahead approximately four to six feet. Again, he did not hit the accelerator pedal. Luckily, there was no other car in front of him or the vehicle might have hit it. Prior to the self acceleration of the vehicle in the parking garage and at the Post Office, this issue occurred while he was driving on the highway. He was going 55 mph and the vehicle suddenly went 75 mph. He was at a place where there is an exit, and he would not go that fast at this particular area. He explains he did not accelerate the car himself. He was so concerned about the vehicle self accelerating that he immediately got off of the highway to look under the hood to see if there was some explanation for this. We addressed this issues with the Hyundai dealer. On 01/06/2023, according to the report from them they drove the vehicle around their building and then looked for engine or transmission, and they said there were none.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11502116January 17, 2023
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
2022 Hyundai Tuscon abruptly locks steering wheel while driving to the point you cannot turn the steering wheel. Many different types of warnings appear on the dash from blind spot warning to front end collision. luckily, we were going at a moderate speed, I was driving and forced the wheel to turn enough to get off the road. If this happens to a woman while driving, they will most likely not be able to turn the wheel at all with zero control of the vehicle. Extremely dangerous life-threatening situation, and dealer has been notified. The vehicle has to be towed as it's a major safety risk. This has happened 3 times and the dealer has record of the fault codes but do not know what the problem is at this time. vehicle only has 16,000 miles on it. when this happens, I can turn off the vehicle and let it power down a minute or two and re-start it and all dash lights are gone and the vehicle is fine again. most certainly a faulty very dangerous electrical system problem in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499559December 30, 2022
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
ICU Module Failure. Power Steering not as effective, instrument cluster failure, driver warnings like low tire pressure, blind spot detection and others do not work. Speedometer and miles driven stopped working. Advised to not drive the car as power steering could completely fail without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499276December 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice in the past two months, I have been driving down the highway going 70 mph with no car in close proximity to the front of me and the automatic emergency braking has activated, suddenly braking for no reason. In the first instance, there was a car in the lane to the left of me, and the second time cars on both sides of me. But in neither instance was a vehicle close to them front of my vehicle. The second time the car felt like it was going into a skid when the braking activated. I took the car to the dealer (Irwin Hyundai) the first time and they told me the sensors on the car were not properly calibrated when the new car was delivered to me. When I called Irwin’s today after it happened a second time, I was told the car was “functioning as designed” but they would look at it. I am scared to drive the car at this point given that the brakes randomly were activated while at high speeds and without any basis for activation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499261December 28, 2022
SUSPENSION, SERVICE BRAKES, ELECTRICAL SYSTEM
The car has been erratic in its performance since purchase. The car has a continuous issue with the suspension, electronic system, and brakes. I have reached out to Hyundai manufacturer on numerous occasion regarding the car and no one is addressing my concerns. The car drives so erratic and unpredictable that I am fearful that someone will be injured or worst. Attached is a photo of the entire system going offline, which occurs all the time, and because the whole care is computerized this poses a safety risk for me and others on the road. When the car goes offline, I no longer have control of the vehicle and all mechanical systems are down. Please help me to get this issue resolved before someone gets hurt. This is the second submission in regard to this car. 5nmjfcae4nh015882
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498564December 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498563December 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving from a stationary position the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The vehicle was taken to the local dealer on multiple occasions but the failure could not be duplicated. No further information was available. The manufacturer was notified of the failure. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498058December 19, 2022
ENGINE
Two days after purchasing this vehicle BRAND NEW, I received a "Low Oil" alert. I took it to the nearest Hyundai dealership where a salesman filled the engine with oil. Only a couple hundred miles later I received another "Low Oil" alert. I have been attempting to solve this issue with Hyundai, however, they are insistent that I must complete an oil consumption test, which takes 3,000 miles of testing to complete. This vehicle is burning oil, and burning oil FAST. I do not know where the burnt oil is going, but if it is going through the exhaust system and catalytic converter this may be a FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494487November 21, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
When driving in dark areas with low outdoor lighting, the instrument panel is reflected in the drivers window. Aside from being distracting, there is obstructed visibility where the reflection occurs. I have made repeated calls, that go ignored, to Hyndai Customer Care, brought it to my service dealer upon request for protocol, who could not react because it was daytime. The instrument panel happens not to be recessed as in other cars I have had. I simply want suggestions on how to alleviate the problem. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493808November 16, 2022
UNKNOWN OR OTHER
The vehicle lost acceleration just as I was getting on the freeway ramp. It would move but slowly. I put emergency lights on, drive on the side and crept off the next exit and pulled into parking lot. Shut the vehicle off and checked tires, gas pedal, under hood. All seemed ok. I started the car and it started moving and then went back to hardly moving. I was near the dealership when this happened so took it to dealership/ service. It has had a few episodes we’re it seemed something was wrong with the car prior to this. A dragging or not shifting into gear as it should were I have pulled over to see if my tire had gone flat or something. Then it goes away. Also clock kept running slow loosing a minute every few days. Hyundai service could not get the car to repeat the incident. They ran a scan and codes were ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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