Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11732950April 22, 2026
SERVICE BRAKES
Dear NHTSA, I am the owner of a 2013 Hyundai Tucson. On March 28, 2026, my husband took our vehicle to Keyes Hyundai Van Nuys dealership for a recall repair. However, the repair was not completed because a required part (brake fuse) was not available and had to be ordered. It has now been several weeks, and we have made multiple follow-up calls, but we have not received any update or callback. Because of this delay, my vehicle registration is now suspended, which is causing legal and financial problems. This is a safety recall, and the delay is unacceptable. Service / Customer Number: XXX I am requesting: - Immediate update on the part availability - A confirmed appointment date - Urgent completion of this recall repair Please contact me as soon as possible. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733137April 22, 2026
ENGINE, ELECTRICAL SYSTEM
The vehicle has a difficult time turning over when cranking, the RPMs are sticking and the car periodically shuts off at red lights. Several warning lights pop up when it won't crank and then other warnings when the car just completely shuts off at red lights. I drive the interstate in [XXX] daily for work, so with the engine stalling my safety is at risk every time I drive it. Likewise when it won't crank, my safety is at risk. I had two Hyundai recalls updated in my car in 2022, Hyundai Recall 209 which was a connecting rod bearing test and my car passed so they installed the other Hyundai Recall 966 which was software update for the knock sensor detection system to alert the driver of future issues. Those issues are now current. The software is detecting a critical failure which is why the car is shutting off - entering limp mode, or the engine is failing. On April 9th through the 11th, 2026 my vehicle was inspected by a Hyundai dealership, where a technician identified a developing engine concern and advised me to continue driving the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733047April 22, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My wife was driving our Hyundai Tucson on the city street at about 35 mph. She signaled left to get into a turning lane. The turning lane has two lanes and is very long. She got into the turning lane and the traffic in front of her stopped. The car's collision avoidance system activated and slammed on the brakes even though the vehicle was not very close to the cars in front of her. As a result, a vehicle behind her rear ended her causing over $9,000 in damage. This car has done this before on the highway and city street. The collision sensitivity setting was on normal and had been since we got the car and until the accident. I had also been driving the car when the collision avoidance activated. The problem with this car is that it only knows to slam on the brakes and results in getting rear ended. It does not gradually apply the brakes even when the car in front is not very close and locking up the brakes is not necessary and is actually unsafe as shown when my wife was in a rear collision accident. This is a major safety problem and needs to be looked into.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11732701April 21, 2026
ENGINE
My Hundai Tuscon 2017 was making a whurring sound on the highway, at which time my RPM's were not going over 3. As I was looking for places to pull over on the highway, I heard a loud 'pop' and then my engine started smoking and an intense rattling ensued to where I could hear a series of parts drop out of the bottom of my car. My car began smoking and the engine completely stalled just in time for me to make it to the side of the road. I took it to a local shop for repairs and they showed me three holes in my engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732770April 21, 2026
ENGINE
I own a 2011 Hyundai Tucson (VIN: [XXX] ). The vehicle had an engine replacement performed by Hyundai service. Immediately after picking up the car, I noticed a loud abnormal noise coming from underneath the vehicle. I reported the issue right away, but was told nothing was heard and it was dismissed. The noise has continued and worsened over time. I am concerned there may be damage or improper installation affecting the exhaust system or flex pipe, which could be a safety issue. Exact service dates are with Hyundai records, as I do not have them available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732885April 21, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Safety Risk: While traveling at approximately 25 MPH on the I-495 (way to work) the vehicle initiated a full-force emergency braking event (Phantom Braking) without any warning. There were absolutely no obstacles, vehicles, or pedestrians in the roadway ahead. This sudden, unprovoked stop nearly caused a rear-end collision with the vehicle following closely behind, putting myself and other car at immediate risk of injury. There were no issues in front of me - only a straight road and I was not tailgating anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732677April 21, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated that the vehicle was stopped at a traffic light, while attempting to accelerate, the brakes engaged unexpectedly. On another occasion, while driving approximately 60 MPH, the brakes unexpectedly engaged without driver input and failed to properly respond for approximately 5 to 10 seconds. There was no warning light illuminated. The vehicle resumed normal operation afterwards. The Forward Collision Avoidance early detection sensor indicator was illuminated. The vehicle was towed to the dealer; however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,946.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732659April 21, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
4/16/2026 at 1:35pm I was traveling north on Hwy 69 traveling +-45mph. Vehicle on my right in his lane and one vehicle in from of me about 50yrds. My vehicle auto applied the brakes and alarm indicating emergency collision to happen. A new minutes later (5 minutes) traveling in same direction same speed but NO cars on either side but one care approximately 100 yds in from and again the emergency collision brake and alarm took place
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732634April 21, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, SERVICE BRAKES
Vehicle began flashing check driver assistance for rear sensors repeatedly while traveling out of state on March 30th with an occasional flash of check AWD/4WD. On March 31st the vehicle flashed the warnings along with a variety of others flashing on the infotainment screen rapidly and shut off while driving. I was barely able to restart to get it safely into a parking lot before it shut down completely without restarting. The vehicle was towed to the Hyundai dealership that it was purchased from. The diagnostics show electrical and safety systems issues. The dealership and Hyundai USA has been less than transparent regarding a repair plan and potential completion date. It is currently April 21st with no end in sight. The vehicle feels completely unsafe to me and I regret the purchase wholeheartedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732367April 20, 2026
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving 40 MPH, the vehicle started making an abnormal ticking sound. While accelerating, the sound level increased. The contact stated that the failure was related to the engine warranty extension TXXM. An independent mechanic was contacted and determined that there was an internal failure with the engine. The fluid levels were topped off; however, the sound continued while driving. The vehicle was towed to the local dealer and the dealer declined to replace the engine due to incomplete updates. The warranty was not transferred. The vehicle was not repaired. The vehicle was purchased from Enterprise Rental Car, and the warranty was not transferred to the owner. The manufacturer was contacted and opened a case. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732451April 20, 2026
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that after the vehicle was taken to the dealer for a recall repair, there was a burning odor coming from the vehicle, with white smoke from the tailpipe. Additionally, the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732553April 20, 2026
UNKNOWN OR OTHER
I have had 3 window motors go out in the last 7 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732590April 20, 2026
UNKNOWN OR OTHER
"Consider Taking a Break" warning comes on every 3-5 minutes after the car has been driving for an hour or so. Even after stopping, taking a break, and switching drivers, the warning comes on repeatedly. This is not a safety feature - it is a SAFETY HAZARD. It is distracting to the point of being dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732532April 20, 2026
ENGINE, FUEL/PROPULSION SYSTEM
1st Incident: Merging on to the freeway car started to stall but was able to safely make it off the freeway at next exit. Less than 2 miles was unable to accelerate to properly merge on freeway. A slow merge & slow driving on to a freeway is extremely dangerous. 2nd Incident: 6 months later, Nov. 2023. Driving about 65-70 MPH on the freeway with my son, the car started to stall again. I was able to safely move from the 2nd lane, to the shoulder. Waited over 2 hours in the dark for AAA to safely move us. 1st time documented issues with Hyundai dealership. Fuel injector was main issue and was replaced. No check eng light. 3rd Incident: May 2024 was driving about 75MPH in the fast lane when the car stalled. I was unable to move fully out of the lane as the car just died. I was half in the shoulder and the fast lane. I was crying with fear while I had to wait for CHP to move me. Multiple times feared other cars would hit me at 80MPH+ while I waited 30mins+ for CHP to stop traffic and move me to the shoulder. Took the car to the dealership for the second time to be "fixed" for the same issue as Nov. 2023. Fuel injector, and catalytic converter were "replaced". This now being the second time for the fuel injector issue. No check eng light. 4th Incident: April 2026 driving on a school night home from dinner with my son at about 9:45pm. It was raining and was traveling at about 55MPH on the highway. Car started to stall/ shut down again. Was able to go about15MPH to a safe spot and waited for assistance late at night. This happened on a highway where people tend to drive recklessly and try to pass other vehicles which causes a lot of head on collisions, [XXX] . Vehicle was towed to Hyundai dealership for the 3rd time & 3rd time documented for the fuel injector and 2nd for the catalytic converter. The vehicle's main purpose is to safely transport and I've had nothing but nightmares and put in extremely dangerous situations with my son. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732500April 20, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that the Forward Attention Warning (FAW) system had failed to detect the driver's eyes while wearing sunglasses, causing the cruise control to disengage unintendedly. Several messages advising the driver to pay attention to the road were displayed. The contact stated that the failure also occurred while wearing prescription glasses and while the driver was not wearing glasses. The vehicle was taken to the dealer, where the contact was informed that the system could not be disabled because the manufacturer considered it a safety feature. The dealer informed the contact that a software update was previously performed over-the-air to correct the issue; however, the failure persisted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732364April 20, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
While driving at approximately 70 mph on a highway under normal conditions, the vehicle experienced a sudden loss of engine power. A check engine light illuminated at the time of the failure, and the vehicle was unable to maintain normal acceleration or consistent speed. The loss of power created a hazardous situation in active traffic, as the vehicle could not safely maintain speed with surrounding vehicles. The vehicle was later inspected by an authorized dealership, which confirmed severe internal engine damage, including cylinder damage and engine misfire requiring major repair or replacement. No clear root cause has been provided. There were no prior warning signs or symptoms before the incident. WARNING SIGNS PRIOR TO FAILURE: NONE OBSERVED. The vehicle is available for inspection upon request. DEALER CONFIRMATION: YES. MANUFACTURER INSPECTION: UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732316April 20, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On at least three occasions, the emergency braking system has engaged when there was no risk of a collision. The vehicle ahead was moving forward and was a safe distance ahead. This has occurred even when the forward collision system is set to "Late." When the emergency braking system engaged, it stopped the vehicle with such force that it threw items in the back seat forward into the foot well and was very jarring for me, the driver. This has made me anxious when driving the vehicle and is very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732257April 19, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway in heavy traffic going about 65 mph. An unusual symbol appeared on the dash in red that I don't know what It was or what it meant but I thought it must be something serious. Then a warning came up saying for me to take a break. Then a different warning came up saying that I should take control of the car immediately, it was about to brake. The car immediately began to brake. Fortunately I was in the right hand lane of the three-lane highway and I was able to pull into the breakdown lane. I can't even imagine what would have happened if I was in the middle or far left lane. I was not unobservant and both of my hands were on the steering wheel when this happened. Once the vehicle stopped, the symbol on the dash disappeared and the brakes released. I was able to resume driving. Although there was no accident, injury or fire, and no police report needed, this does not discount the seriousness of this event. This could have been life-threatening if I had been in a different lane or had panicked, causing a multi car pileup in the heavy traffic. Serious enough that I feel the need to get rid of this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732235April 19, 2026
LANE DEPARTURE: WARNING
Every time we drive our brand new Tucson on the highway the driver assistance warning is constantly flashing a coffee cup symbol on the dashboard along with an audible bell dinging and text suggesting we pull over and take a break for no apparent reason other than we're on a highway at highway speed. It's very distracting and upsetting to say the least and there's no way to disable the defective feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732090April 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle randomly brakes when there isn’t anything around me. It initiates the emergency braking at 100% and I’ve nearly been rear ended because of this two times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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