Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11734332April 28, 2026
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Hyundai Tucson. The contact stated that while maneuvering into a handicap parking space, the vehicle suddenly accelerated on its own while the brake pedal was depressed. The vehicle climbed over a concrete parking bollard and struck a handicap sign, resulting in unintended acceleration. The vehicle was damaged in the undercarriage. No air bags were deployed. No injuries were reported. Property damage was a handicap sign. The vehicle was occupied by 2; the driver and passenger. A police report was filed. The vehicle was taken to the dealer, but has not been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11733931April 27, 2026
UNKNOWN OR OTHER
Both rear doors actuators will not allow to open from inside or outside, the passenger will open from inside and the driver door intermittently is the same and I have to juggle the handle or smack above the handle to get it to open on driver side. The passenger is only opening from inside and have to smack above the handle or put pressure to door to have the actuator release....both rear doors do not open at all. This is a safety egress issue. I have minor children and they cannot get out of the vehicle and if an emergency, the first responders cannot get into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733979April 27, 2026
ENGINE
This complaint involves a catastrophic engine failure in a 2018 Hyundai Tucson that appears to be part of a broader pattern of similar failures reported by other owners. Prior to failure, the vehicle exhibited excessive oil consumption and progressive engine performance issues. These symptoms have been widely reported by other consumers with the same vehicle, suggesting a systemic defect rather than an isolated incident. The engine failed completely while the vehicle was being driven to a mechanic for evaluation. The vehicle experienced sudden loss of power and shut down in the middle of an active intersection, creating a significant safety hazard and risk of collision or fatality. Online consumer reports, forums, and complaints indicate that many 2018 Hyundai Tucson vehicles experience similar symptoms—specifically excessive oil consumption followed by engine failure. Despite this apparent pattern, no comprehensive recall or sufficient consumer warning has been issued. The manufacturer has refused to provide assistance, citing warranty limitations, which raises concerns that known defects are not being addressed and unsafe vehicles remain in operation. This issue presents a serious safety risk due to sudden and unexpected loss of engine power while driving. I am requesting that NHTSA evaluate this as a potential widespread defect and initiate a formal investigation that could lead to a recall to protect consumers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734171April 27, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
I forgot to mention that with my two accidents while slowing down for traffic or a turn, that phantom braking happens almost every day now (it happened about 7 times in 4 minutes while I was on the highway, that's not exageration) Curves on the highway with a car diagonal to you in the center lane while you're passing, weird light reflection, falling snow, dust in a construction zone, anything. I can't drive with it on as it alerts to nothing. It's very scary to drive with it on, so now I have a useless safety feature that is really more like a death trap in the right circumstances, which will come.... Someone will be doing 70 on the highway, and their Hyundai Tucson will slam it's brakes on full tilt and it will cause injury and/or death. It's only a matter of time.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11734151April 27, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom Braking due to Forward collision detection has caused one front end collision in snow and one rear end collision in a construction zone while I was slowing down. In one instance it was snowing and in one instance it was in a dusty construction zone slowing for steel plates.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11734061April 27, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I've had this vehicle as a loaner from Hyundai for 2 weeks now and the vehicle has used its "emergency" breaking system automatically without any need for it 3 times now! No vehicle or object is anywhere close in front of me. Literally gave my daughter, significant other and I immediate wiplash and headaches. Today as I was already breaking due to traffic ahead, the dang vehicle used its emergency breaks (as I was breaking) and completely took over and broke in the middle of the lane, I was nearly rear ended - you can head the brakes from the vehicle behind me and they had to move into a grass area to avoid hitting me- I was unable to accelerate or break on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734043April 27, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle experienced intermittent phantom braking; the vehicle violently and suddenly slammed on the brakes with no obstructions present, causing the contact to sustain shoulder and back pain on several occasions. The contact did not seek medical assistance. The contact stated that the failure had progressively worsened. Additionally, the contact stated that the standard Smart Cruise Control (SCC) disengaged while driving. The contact stated that the failure had been intermittent, requiring the driver to manually re-engage the cruise control mode. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11733923April 27, 2026
UNKNOWN OR OTHER
The display on the dashboard that includes the speedometer and other information goes completely blank. So does the heads-up display on the windshield. This could occur at the same time or individually. It may last only a few seconds or for several minutes. This has happened since I bought the car about 1.5 years ago. I've had it to the dealership and they have noted the problem but have not been able to fix it. I know that Genesis, which is part of Hyundai has had recalls about this problem, but so far Hyundai has not. Since it involves a loss of the speedometer, I think that it is a safety problem and should be addressed. It happens almost every time that I drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733883April 26, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
I was stopped behind another car in a through-lane in the parking lot at Marshall's. I was fully stopped about 1 car length behind another stopped car. I decided to make a left turn (from my stopped position) into a perpendicular through-lane in the same parking lot. Just after I drove my entire car to the left of the parked car, my Hyundai Tucson slammed on the breaks. There were no cars coming toward me in the oncoming through-lane. There were no cars in front of me or coming toward me in the perpendicular through-lane. The FCA was OFF. Again, I don't understand why the car is appying the brakes while I'm going forward if the FCA is off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733881April 26, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
This incident occured in The Woodlands, Texas, about a 45 min drive north of my home. I was headed south on [XXX] . I had pulled into a left turn lane at the intersection of [XXX] . After the oncoming traffic had cleared, I proceeded to make a left turn onto [XXX] . My Hyundai Tucson slammed on the brakes just as I entered the oncoming lane. The FCA was OFF. I was able to hit the gas and start moving forward again before any oncoming traffic got to this intersetion. There was no warning before the brakes were applied. Note, the FCA safety function was absolutely positively turned off. We have gotten into the habit of turning it off to avoid these unintended, unexpected sudden complete stops. Now I'm concerned the FCA system has more problems than just being overly senstive or malfunctioning causing numerous sudden braking issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733868April 26, 2026
SEAT BELTS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
(NHTSA Tracking Number 11726105) I am updating my existing complaint regarding my 2024 Hyundai Tucson (NHTSA Tracking Number 11726105) for an ongoing safety concern involving an intermittent warning chime while driving. This issue began shortly after I purchased the vehicle in Nov 2025 and has been reported to the dealership multiple times over several months. The warning chime occurs randomly while driving without any visible warning message or dashboard alert. This creates uncertainty because I do not know what the vehicle is trying to warn me about, which is distracting and creates a safety concern while driving. The dealership previously replaced both front seatbelt buckle assemblies after identifying intermittent high resistance as a possible cause. However, after that repair was completed, the warning chime occurred again while I was driving to the dealership for a follow-up visit. This confirmed that the issue was not fully resolved. I immediately returned the vehicle to the dealership, and they are now performing further diagnosis. I was advised that if the issue reoccurred, the next possible areas for diagnosis could involve the instrument cluster or the control module, both of which are safety-related systems connected to warning alerts and seatbelt functions. In addition, during this same visit, the dealership confirmed there is an actual oil leak requiring repair. This is significant because when I first raised this concern after an outside inspection in December 2025, I was told it was likely leftover residue from a prior oil change. The dealership has now confirmed it is a real leak and kept the vehicle for repair while providing a loaner vehicle. Because this vehicle was sold as Certified Pre-Owned and these safety and mechanical concerns continue shortly after purchase, I remain concerned about the reliability and safety of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733850April 26, 2026
EXTERIOR LIGHTING
driver’s side of the vehicle that the headlight does not cover the entire road but has an angle and is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733738April 25, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was turning right from [XXX] onto [XXX] . It was raining lightly, the car initiated emergency braking and no one was in front of me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733723April 25, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The Automatic Emergency Braking and Forward Collision Warning systems activated while making a left turn after stopping for a red traffic light and locked the brakes of the vehicle in the middle of the intersection with no other car in front of me. Dash alerted that a collision was going to occur. This was the second time. The first time it happened the dealer said it can happen if there is a bug or dirt on the sensor in the bumper or dirty windshield by the camera, they even said it can happen with glare from the sun or light glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733552April 24, 2026
ENGINE
On Monday, [XXX], I was traveling northbound on [XXX] headed towards Roanoke from Salem at an approximate speed of 65 MPH. At approximately mile marker [XXX], before the exit to [XXX] , the vehicle started to lose power rapidly, and the car began to go into what I perceived as "limp mode" and was shaking. In an attempt to not be stranded on one of busiest and most dangerous highways in VA, I was able to get the vehicle pulled onto the shoulder of the on ramp of [XXX] going towards Roanoke. By this time, the vehicle had completely lost power and was not able to move, so I shut it off. At this point, I was stranded on the side of [XXX] , and extremely busy highway. This was a great safety concern, as the shoulder was very narrow and cars were moving through 2 lanes of traffic with many drivers exceeding 75 mph. My own personal safety was greatly jeopardized with the failure occurring with absolutely no warning and shutting off the car while on [XXX]. The vehicles failure was catastrophic and was undriveable. The vehicle was then towed to a nearby shop. There were no warnings whatsoever before this failure occurred. No engine lights were on beforehand, and the car drove completely fine and has been comprehensively maintained its entire life. The problem of a rod-bearing failure has been confirmed with a local service center, One Stop Automotive in Vinton. The Service Department at Southern Hyundai based in Roanoke VA is refusing to look at the vehicle and submit a claim to Hyundai USA , even though the failure has already been confirmed by a licensed mechanic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733611April 24, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two occasions, the automatic emergency braking system engaged potentially causing an accident. The first occurred at an intersection where I was attempting to turn left from a stop. The system would not allow me to proceed until the bus attempting an opposite left turn left the intersection. The weather was clear and sunny. The second occurred while on a freeway onramp. There were no vehicles in front or to my side. The AEB detected a phantom threat and immediately braked to a stop. The car behind me was barely able to avoid rear ending my vehicle. My passenger was a witness to this jarring event. The weather was clear and sunny. Both incidents occurred with an odometer reading of <3500 miles. My local Hyundai dealer has attempted to recreate the phantom breaking, but were not able to recreate the circumstances and therefore not know what system required repair/replacement. The case #42211163 was assigned. Given the uncertainty of when the system will inadvertently break and the inability to permanently turn off AEB on this vehicle, I am very concerned about driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733595April 24, 2026
UNKNOWN OR OTHER
At a slow speed the car lurched, paused, in traffic. The engine light is on. It could be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733356April 23, 2026
SUSPENSION, WHEELS, UNKNOWN OR OTHER
My 2024 Hyundai Tucson hybrid has been returned to the dealership on 3/20/26 and 4/10/26 to replace failed rear shocks and are now scheduled for replacement on 4/27/26 under warranty. I was told by Matthews Hyundai dealership that the part may have been defective the first time but after having the shocks fail again it is clearly a defect in design. The bouncing and ride is dangerous. Rear shock failure is a major safety hazard because it severely compromises vehicle stability, drastically reducing control during braking, cornering, and emergency maneuvers. It leads to increased braking distances, excessive rear-end bouncing, poor handling, and accelerated wear on other suspension components, significantly increasing the risk of accidents. I do not want to have an accident due to a faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733170April 23, 2026
STRUCTURE:BODY
The paint is peeling off the car prematurely. Hyundai is only acknowledging their responsibility for white vehicles but it is affecting others as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733442April 23, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Subject: 2025 Hyundai Tucson - Persistent Phantom Braking Issue I am reporting a severe safety defect regarding the Forward Collision-Avoidance Assist (FCA) system on my 2025 Hyundai Tucson. Since purchasing the vehicle, I have experienced five separate "Phantom Braking" incidents where the Automatic Emergency Braking (AEB) engaged abruptly without any obstacles in the path. In the most recent incident, the vehicle suddenly braked from 30 mph to 20 mph] while driving on a highway. There were no cars or objects in front of me. This unpredictable behavior is extremely dangerous as it almost caused a rear-end collision with trailing vehicles. I believe this is a systemic software or sensor defect that misinterprets shadows or road signs as hazards. I request a formal investigation into this safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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