Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11418165May 22, 2021
STRUCTURE:BODY
PASSENGER SIDE DOORS, FRONT & REAR, FAIL TO UNLOCK OR OPEN WITH THE INTERIOR DOOR LOCK SWITCH ON THE DRIVER'S DOOR OR FRONT PASSENGER DOOR. USING THE LOCK/UNLOCK ON THE KEY FOB DOES NOT WORK, EITHER. ADDITIONALLY, THE REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417863May 20, 2021
UNKNOWN OR OTHER
My car will excelerate with no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417871May 20, 2021
ENGINE
I was driving down the road when suddenly the car started rattling. The oil light blinked on then off. The engine then made a squealing noise, the battery light came on, and then the engine froze. The accelerator pedal and the steering wheel were stuck. I turned the car off, but it wouldn’t restart. Thankfully, I was on a quiet neighborhood street and not in the middle of a busy highway when this happened. I had it towed to the dealer, who inspected it and stated that I needed to have the entire engine replaced. I then had it towed to another dealer for a second opinion, but they also said the engine needs to be replaced. Unfortunately, since I am not the original owner, Hyundai claims the 100,000 mile powertrain warranty does not apply, even though the car only has 85k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417908May 20, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Rear Passenger Door won't open and driver side door is getting stuck. Have 2 pull drivers side door to get it to open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417778May 19, 2021
UNKNOWN OR OTHER
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417846May 19, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The left-back passenger door now will not open from outside. I think it is a safety issue. In case of an accident, I would able to get my kids fast from the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417569May 18, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417661May 18, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
2018 Hyundai Tucson. Consumer writes in regard to NHTSA Safety Recall 20V-543. THE CONSUMER STATED THE VEHICLE WAS PURCHASED WITH AN UNREPAIRED OPENED RECALL. THE DEALER WAS UNABLE TO SCHEDULE A REPAIR IN THE NEAR FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417692May 18, 2021
UNKNOWN OR OTHER
Passenger side door ( front) and driver side door (rear) are getting increasingly difficult to open even when they are unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417694May 18, 2021
STRUCTURE:BODY
The passenger side front and rear doors can no longer be opened either from the inside or outside even when th vehicle is unlocked. The mechanism that activates the latches seems to be working as it can be heard on both doors, but the latches themselves seem to fail frequently. This results in a safety hazard since exiting the vehicle in case of an accident where the the only side that's not blocked is the right one becomes impossible except by crawling through the door windows which may not fit the occupant(s).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417391May 17, 2021
ENGINE, POWER TRAIN
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417425May 17, 2021
UNKNOWN OR OTHER
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417461May 17, 2021
ENGINE
THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE OR IDLING, THE VEHICLE MADE AN ABNORMAL SOUND AND WAS NOT OPERATING AS NEEDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND DIAGNOSED THAT THERE WAS NO OIL ON THE DIP STICK AND THE OIL WAS 2 QUARTS LOW. THE MECHANIC PERFORMED A COMPLETE OIL CHANGE HOWEVER, THE VEHICLE STILL CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE IT TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THE CONTACT TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE NEXT OIL CHANGE AND NOT TO ADD OIL. THE CONTACT WAS ALSO INFORMED THAT IF THE ENGINE SEIZED, THE VEHICLE WAS COVERED UNDER THE 100,000 MILES WARRANTY. THE VEHICLE WAS THEN TAKEN BACK TO THE INDEPENDENT MECHANIC FOR ANOTHER ROUTINE MAINTENANCE AND A QUART OF OIL WAS ADDED AGAIN. THE CONTACT CONTACTED THE MANUFACTURER AGAIN AND WAS INFORMED THAT A CASE WAS OPENED BUT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD PAY FOR THE DIAGNOSTIC AND REPAIR ONE TIME ONLY BUT THE CONTACT WOULD NEED TO SIGN A LIABILITY WAIVER IF THE DEALER WAS UNABLE TO FIX THE FAILURE THE FIRST TIME. ADDITIONALLY, THERE WOULD NOT BE SECOND GOODWILL REIMBURSEMENT IF THE VEHICLE FAILED AFTER THE FIRST REPAIR. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417469May 17, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER’S AND PASSENGER’S SIDE DOORS ALONG WITH THE FRONT PASSENGER’S DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE USING THE DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE FAILURE DIAGNOSED AT AN AUTHORIZED HYUNDAI DEALER. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417514May 17, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER PULLING INTO A PARKING SPOT, SHE BECAME AWARE THAT THE DRIVER’S SIDE DOOR FAILED TO UNLOCK FROM INSIDE THE VEHICLE. THE LOCAL DEALER WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417388May 17, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning is set at "early", but I only get 1 out of dozen incidents where I feel the warning should be triggered. Often I had to hit the brake hard enough to cause chest pains for me & my passenger. So, the injury below is a minor one for now, but may easily become quite extensive.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11416816May 16, 2021
POWER TRAIN
CAR FAILS TO MOVE FORWARD FROM STOPPED POSITION. WHEN GAS PEDDLE IS APPLIED PRESSURE, CAR DOES NOT MOVE, ENGINE REVS UP AND THEN CAR LUNGES FORWARD. IN SLOW TRAFFIC, CAR LUNGES FORWARD WITH NO ACCELERATION ON THE GAS PEDAL. WHEN PULLING INTO TRAFFIC, CAR WILL CEASE TO MOVE FOR A COUPLE SECONDS AND THEN TAKE OFF. WE ARE EXTREMELY WORRIED ABOUT GETTING INTO AN ACCIDENT WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416526May 14, 2021
STRUCTURE:BODY
BOTH REAR DOORS WILL NOT OPEN NEITHER FROM THE OUTSIDE OR THE INSIDE, THE DOOR ACTUATORS FAILED 3 MONTHS APART. I'M VERY CONCERN CHILDERN ARE INVOLVED, AND I AM NOT SAFETY CONFIDENT WITH THE OTHER TWO FRONT DOORS! THIS IS A SERIOUS SAFETY MATTER - HYUNDAI HAS DONE NOTHING TO CORRECT THE ISSUE EXCEPT REPLACE THE ACTUATORS WITH THE SAME STYLE FAULTY ACTUATORS THAT WILL FAIL AGAIN - THIS IS NOT ACCEPTABLE FOR SAFETY OF MY FAMILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416607May 14, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING HOME FROM DINNER ON MAY 1, 2021 ON US HIGHWAY 75 TRAVELING NORTH MY CHECK OIL LIGHT CAME ON AND THEN MOMENTS LATER THE ENGINE LIGHT CAME ON AND THE BATTERY LIGHT CAME ON , ALL LIGHTS WERE FLASHING IN MY DASHBOARD I PULLED OVER AND WITHIN SECONDS MY CAR WAS ENGULFED IN FLAMES. I ESCAPED WITH MY LIFE!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11416445May 13, 2021
STRUCTURE:BODY
DOORS WON'T OPEN. DOOR LOCK ACTUATOR IS FAULTY. CURRENT REPLACEMENT DOES NOT FIX... AND PROBLEM REPEATS. HYUNDAI NEEDS TO FIX AND RECALL. THIS IS A WIDE SPREAD PROBLEM FOR THIS CAR AND A CRAZY SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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