Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11419322June 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door lock actuators have failed causing the doors including driver's door not to be able to be opened. Researched online and there are numerous instances of this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419362June 2, 2021
AIR BAGS
The contact owns a 2006 Hyundai Tucson. The contact stated while driving at various speeds, he noticed that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with the air bag module needing to be replaced. The independent mechanic cleaned the contacts for the seat sensors however, the failure recurred. The manufacturer was not informed of the failure. The contact related the failure to an unknown recall. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419378June 2, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419419June 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My passenger side door and back door not opening from outside. We have a kid in the seat so we have a child lock in the back. Because of that we couldn't able to open the door. When I called hyundai about that they said they will first evaluate for that I need to pay and then they charge me for the 2 doors. This is very absurd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419231June 1, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The diver side rear door will not open. Does not open from outside or the inside. If this happens to the other rear door a person could get trapped inside the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419244June 1, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Yesterday my rear passenger door on the driver's side stopped opening from the inside and outside. The door was unlocked and not on child lock. There is no way opening this door at the moment! It is a safety concern in case of an emergency and passengers must exit quickly! There are no warning lamps and I read on forums that it is a known problem yet Hyundai is charging a fee to diagnose the problem. If this is happening to many vehicles please make it a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419278June 1, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I have had three of the four doors unable to open at different time before repairing them. This is a safety issue putting my daughter trapped in the vehicle with the only way out to climb over the seats. If in an accident she would be unable to get out of the car quickly. I don't understand why this hasn't been addressed by NHTSA yet. Having a vehicle that could trap you in it is unsafe. One door was repaired when still under warranty, the next was repaired and paid for and now it's happened to another door that needs repairs and finally the drivers door appears it's going to have the same thing happen to it. Currently once the vehicle is unlocked you have to pull on the door handle twice before it opens. First pull still feels locked second pull opens it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419039May 30, 2021
ENGINE
The vehicle suddenly reduced power on 05/27/2021 while my 82-year old mother was driving home. When I checked the car, the check engine light was blinking. I Immediately took to a service center and noticed the same low power 'limping' performance and a knocking sound (previously unheard). On Friday, 05/28/2021, the service manager provided an update: that they found Diagnostic trouble code p1326 related to engine inspection. Performed oil change. Cleared the diagnostic code. Ran the engine. Could hear an internal knock at higher RPMs. Will need engine replaced or rebuilt. No parts are available to replace or rebuild at this time. They contacted Hyundai with the VIN who said the vehicle was out of warranty (110,000 miles). Drove the vehicle home (two blocks) at low RPMs with no issue. There was no previous indication there was any potential issue with the engine. Maintenance and oil changes have been completed on a regular basis. There were 600+ miles before the next 5,000-mile oil change was due. Drove the car the next morning, Saturday, 05/29/2021, to see about trading the car in at the local Hyundai dealer (5.1 miles away) before the situation got worse and purchase a new vehicle. I was expecting the car would be drivable - at least at lower RPMs. The car immediately began to lose power, the check engine light began blinking and stalled three times in traffic before crawling onto the dealer's lot. They had a mechanic look at the vehicle, said the engine was shot and offered $250 as all they could do was junk it since engine parts were scarce and it would not be cost-effective to replace the engine even though the body was in good shape. I felt I had no choice but to accept as it was now clear the vehicle was unsafe to drive. For the engine to die within about 15 miles of the initial onset without warning and the sudden loss of power, is a dangerous situation is this is waiting to happen to other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418994May 29, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
When unlocking the doors with key fob, all the doors besides the driver's side, will open. The drivers side won't open at first. Have to unlock and relock the car several times just to open the door on the drivers side. The same thing is happening when sitting inside the passenger seat on the left handside of the driver, the door won't open from inside out. The door has to be open by someone on the outside. This is been happening a lot to many people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418845May 28, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated the vehicle's rear passenger door failed to open and close. The rear driver's side door failed intermittently, and the front passenger's side door required several attempts to open or close the door from the outside before opening and closing successfully. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418907May 28, 2021
ENGINE
Recall 181 - failure to complete repairs (defective oil pan seal/switch) as requested by owners, that resulted in a catastrophic, high speed stall, loss of control and engine failure. On Mon May 17, 2021 at 4pm EST our 23 year old daughter and 3 of her college graduate girlfriends were driving from Atlanta to Charleston, SC (65-70 mph) on Hwy I-26 when suddenly & without warning her 2013 Hyundai Tucson engine started knocking, smoking and ultimately exploded throwing a piston through the engine block creating a huge hole and completely seizing up. She couldn't see due to the intense smoke, lost control of the car but thankfully was able to steer it to the roadside. As the girls struggled to get out they saw fire underneath the car and highway shoulder. They called 911. By the time the fire dept arrived, the fire had diminished but not before terrifying the 4 girls that the gas tank might explode. Our daughter & friends were completely frantic stranded on the side of a major hwy. After approx 1 1/2 hours, a County Sheriff drove by and stopped to assist. He took them to the next exit to wait for the tow truck. The vehicle was towed to Hyundai of North Charleston and inspected discovering a large gaping hole in the engine block. We had to pay $599 to have the car shipped back to Atlanta on Mon May 25th. On Thurs May 27, 2021, we went to Rick Case Hyundai in Roswell, GA and met with the GM. It was his service center involved in our attempts on Jan 6, 2021 to get the car repaired as per Hyundai Recall 181 instructions. We were told their was a national shortage of parts, received only an oil change and left driving a totally unsafe car which ultimately could have resulted in serious injuries or even loss of life to 4 young women. The dealership should not have allowed the car to be driven and a loaner car provided until repairs completed. The 2013 Tucson is available for inspection upon request as it is a nonrunning, engine completely totaled, vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11418709May 27, 2021
POWER TRAIN
When accelerating from a stopped position, the car will sometimes not move forward or will sometimes surge forward at high speed or will at other times move forward but will do so in a jerky uncontrolled manner. Been trying to get the dealer to fix this but I'm told this condition is normal. There's no way this is normal! When pulling onto a busy highway I never know if the car will respond to acceleration of not move for several seconds. This car is dangerous and I feel that it's only a matter of time that I will be in an accident because of this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418589May 26, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from the inside or outside while unlocked. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418601May 26, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418608May 26, 2021
ELECTRICAL SYSTEM
Had to replace 2 door latches on passenger side in 2020. 3 months later the rear passenger on driver side is also defective. Can't open door from inside OR outside. This is a major safety issue. 3 out of 4 door latches failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418622May 26, 2021
STRUCTURE:BODY
My rear passenger side door does not open from the inside of the car and also from the outside of the car when unlocked. This is a huge safety concern as anyone sitting in the back seat would be trapped inside the car in an emergency especially if my grandson were strapped in his car seat in the back and I had to get him out of the car as quickly as possible in an emergency. I called the dealership where I bought the car and they acted surprised even though this is clearly a known issue as I discovered while researching this problem on various blogs. I haven't taken my car to the dealership yet, I'm trying to determine if this will be covered under my 5 years/60,000 mile warranty as my car is right on the edge with my car having 55,000 miles and being 5 years and 2 months old. This problem happened very suddenly and we had no warning at all. The door worked when we left home for a trip and when we reached our first stop 60 miles later, the door would not open from inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418421May 25, 2021
ENGINE
When driving uphill on Vasco Rd between Brentwood, Ca & Livermore, CA started slowing down the more gas I gave the slower it went then suddenly there was a clattering sound all panel lights came on and engine died and would not restart. Tow truck driver said my engine blew. I usually get my oil changed between 5k & 7k . I just had my oil changed 600 miles ago. It is a 2.0 Hyundai 2016 Tucson. I read the NHTSA fined Hyundai for failure to recall engine failures on their 4 cyn and wondered if my car should have been included in any recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418557May 25, 2021
UNKNOWN OR OTHER
Passenger front and rear doors do not open. Latches frozen and dog was trapped in front seat. Dog was able to crawl over driver seat to get out. Dealership Atlantic Hyundai in West Islip NY evaluated car and will charge over $1600 to repair two doors with 68,000 miles on car out of warranty. This problem is corrected in Korea without a charge, according to my internet research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418349May 24, 2021
POWER TRAIN
THE VEHICLE WOULD START TO MOVE AND THEN FREQUENTLY STALL (ABRUPTLY LOSE POWER) WHEN ACCELERATING TO GO FROM A STOP. IT WAS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN, AS IT WOULD STALL IN THE PATH OF ONCOMING VEHICLES. IT WAS ALSO A SERIOUS SAFETY PROBLEM WHEN THE CAR BEHIND MINE WOULD ACCELERATE TO GO, AFTER IT APPEARED I WAS MOVING, AND WOULD THEN NEED TO TAKE EVASIVE ACTION TO NOT REAR-END MY CAR AS IT STALLED MOMENTARILY. AFTER STALLING, THE VEHICLE WOULD EITHER LUNGE FORWARD SUDDENLY, OR I WOULD HAVE TO RELEASE AND QUICKLY REAPPLY THE ACCELERATOR. I ALSO EXPERIENCED THREE OCCASIONS WHEN THE CAR WOULD MOVE FORWARD WHILE IT WAS IN REVERSE GEAR. BOTH OF THOSE ISSUES ALSO CREATED SOME VERY SCARY CLOSE CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418154May 22, 2021
UNKNOWN OR OTHER
Lag and than quick acceleration upon take off. RPM revs to2000, but power serge comes a few seconds later. Just bought this car, have not returned it for testing yet, but now understand Hyundai knows about this problem, but has no solution. Could be a hugh safety hazzard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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