Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11437343October 19, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that her vehicle would stall upon the depression of the accelerator pedal after making a complete stop. There was no warning light illuminated. The contact had taken the vehicle to several dealers for assistance and was informed by each dealer that the failure was part of the normal vehicle operation. The manufacturer was informed of the failure and informed her that her vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The failure mileage was approximately 2,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437345October 19, 2021
SERVICE BRAKES
The contact owns a 2007 Hyundai Tucson. The contact stated while driving approximately 45 mph when the contact noticed smoke coming from the front driver's side brakes. The contact was able to pull over and had the vehicle towed to the contact's residence. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of failure and told the contact that their VIN was not included in a recall. The failure mileage was approximately 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11437119October 18, 2021
SUSPENSION
Rear subframe has excessive corrosion which lead to a a lower control arm failure. In short the control arm bracket on the subframe rusted away and the control arm fell off. My wife could have been killed. It seems that this same issue pertains to several Tuscons. Car is sitting on transport trailer currently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437166October 18, 2021
STRUCTURE:BODY
Rear door does not open. Can't be opened from the inside or outside. Apparently, similar problems from this model from other owners. Affects all doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437073October 17, 2021
ELECTRICAL SYSTEM
Every morning the car has to have a jump! We bought a battery! That didn't help! We took it to the shop, they couldn't figure it out but said it was something to do with the electrical but didn't know what, so we started digging on our own and you have to take the fuse out to the radio for the car to start! So after spending ALL that money that's what it is, we can't listen to music to start our every morning but now it is getting worse, something else is draining the battery! And no one knows what!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437089October 17, 2021
UNKNOWN OR OTHER
Engine lost power while turning through a light at an intersection and the traction control light came on for a split second then off. Car the began violently shaking, shuddering and then decrease in power. Once stopped, engine would not regain acceleration or power. Was able to safely get off a very busy road. Car was towed to mechanic, diagnosed as bad engine. Spoke to local dealer who stated the 2016 engines have had many problems some vins (not mine) had additional warranty. Dealer advised to call Hyundai corporate and see if they could assist. Called Hyundai who stated my car is out of warranty and they cannot assist me as no engine recalls are open for my vin. I changed the cars oil and did all other necessary maintenance. The car burned oil excessively. Also had multiple issues with door latches, all 4 window regulators required replacement, turn signal and ac sensors went bad. Many problems for a car 5 years old and now undrivable. Hyundai knows of the problems but refuses to assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436738October 14, 2021
LATCHES/LOCKS/LINKAGES
The locks in the doors do not alway unlock and sometimes stick. When in a accident or and emergency I won’t be able to get my kids out of the back seat due to the doors not always wanting to open. The front door does not open till the third pull at times. The back doors take a good 15 hard pulls for the lock to open. It shows unlocked inside while not opening from the outside or inside. You just get lucky to it finally opening sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436794October 14, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 30 MPH, the contact noticed that the ABS warning light was illuminated. The contact continued to drive to the destination. The contact took the vehicle to a local dealer who diagnosed the failure as the tail harness and lamp as well as the ABS sensor needed to be replaced. The vehicle was not yet repaired. The dealer was still awaiting the arrival of the part to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,223.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436834October 14, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while stopped at a stop sign the vehicle stalled. The contact stated while driving approximately 80 MPH, there was an abnormal knocking sound coming from the vehicle. The accelerator pedal was depressed however, the vehicle failed to move. The driver pulled over and noticed steam emerging from vehicle. There was a loud clicking noise. The vehicle was towed to the local dealer who requested the vehicle service records. Upon investigation, the contact discovered NHTSA Campaign Number: 21V727000 (Engine) however, the part was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 73,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436839October 14, 2021
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 30 MPH, a light knocking sound was heard coming from the engine. There was no warning light illuminated. The contact inspected the vehicle and discovered that the oil level was low despite recently having an oil change. The contact then added 2 quarts of oil inside the engine and resumed driving 30 MPH however, the vehicle shut off without warning. The dealer was contacted, and she had the vehicle towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436565October 13, 2021
SERVICE BRAKES
I have not owned this vehicle since 1/2021. I informed the dealer who took the vehicle in trade that there was an open recall. I have let Hyundai know that I no longer own the vehicle. Despite multiple communications with Hyundai, they have made no indication that they would try to find the new owner and direct recall information to that party. In the past, when this situation has occurred with other manufacturers, letting the manufacturer that I no longer owned the vehicle was sufficient and the manufacturer took over from there. I find Hyundai's process to be unsatisfactory. As I have not been able to redirect them to the new owner, I am taking the step of informing NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436571October 13, 2021
ENGINE
My car was towed to the dealership because the oil light came on. There was no oil in the vehicle, even though I adhered to the oil change schedule recommended by Hyundai. I then had two series of oil consumption tests completed and it was determined that my car was burning approximately 1 quart to 1.5 quarts of oil every 1,000 miles. Hyundai advised me on several occasions that this was normal consumption and even advised this on today's date, even though there is an active recall for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436626October 13, 2021
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving 72 MPH, the vehicle decelerated to 55 mph. The contact also stated that the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the hybrid warning light was illuminated and the "pull over" warning message on the dashboard was also displayed. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer and was still being diagnosed. The vehicle was not yet repaired. The contact stated she received an email from the manufacturer indicating "Vehicle battery level below normal". The manufacturer had been informed of the failure. The failure mileage was approximately 2,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436631October 13, 2021
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle stalled with an unknown warning light illuminated. The vehicle then abruptly accelerated forward with the continuous depression of the accelerator pedal. The contact had taken the vehicle to a dealer however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 33,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436682October 13, 2021
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 20 MPH, the vehicle experienced loss of motive power and unintended acceleration. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436476October 12, 2021
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436503October 12, 2021
UNKNOWN OR OTHER
There are a lot of reports stating that Hyundai doors stop opening and a recall should be done to fix the problem. I had my rear passenger door stop opening from the inside and outside of the vehicle. It is a safety issue in case of an accident and I’m am not able to get into that door to get to my children in the back seat especially if the other door is damaged in the accident or if there is a car fire. Please check into this it is a safety issue and my vehicle only has 67000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436293October 11, 2021
STRUCTURE:BODY
Rear passenger door handle stopped working. Door locks and unlocks but the door won't open. This is a serious safety issue that could lead to entrapment of a passenger. Problem is NOT intermittent and a local mechanic confirmed it. Vehicle has not been inspected by the manufacturer or anyone else other than my mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436339October 11, 2021
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:INFOTAINMENT
Wireless Apple Carplay disconnects randomly causing loss of onscreen maps and turn by turn directions. Hands free phone calls are also dropped. This creates a very dangerous, not to mention annoying situation when driving in busy traffic and depending on the map guidance. It has caused me to take my attention off the road trying to get the system to reconnect so I do not miss an exit or turn. Many others with the same make/model vehicle are complaining of this same defect on the internet. Today it happened 20-30 times on a 3hr trip. Most times it reconnects on its own after a some time. Sometimes I have to manually hard reboot the infotainment system to get it back. I have been to the dealer and have called Hyundai care. No one seems to know what the issue is. They just kind of give me the runaround. The dealer admitted there is a problem but had no solution. Carplay is supposed to make driving safer by putting your phone GPS etc on the car screen for safe hands free operation. These disconnects are going to get someone killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436074October 8, 2021
STRUCTURE:BODY
Our rear driver side door does not open from both inside and outside. I have seen that this is an extremely common issue with other Hyundai owners. I have three small children. This is extremely dangerous if there was ever an emergency situation, to have small children trapped back seats, unable to open the doors. I have read that other doors eventually fail too, which just compounds the extreme danger that this poses if an emergency comes up and one has to evacuate the vehicle. The issue seems to always be the door latch and cable not catching, so there is a consistency in what other people are experiencing. Please consider this an extreme safety issue and issue a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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