Hyundai Sonata Complaints

369 consumer complaints on file.

#11684700September 3, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I was driving my 2023 Hyundai Sonata with 22,000 miles on I-96 near Grand Rapids Michigan at or slightly below the speed limit of 70 MPH. Suddenly, with no advance warning of any kind, the engine shut down. I was able to coast and maneuver to the right shoulder of the road while avoiding traffic, including a large tractor trailer that almost hit us. The vehicle than had just enough power to get off the next exit and on a local side street. At that point the vehicle would not restart and you could smell a strong odor of fuel. I called Hyundai and they sent a tow truck to take it to the nearest dealer. (I am 700 miles from home). The dealer's service department diagnosed the problem then replaced the fuel injectors still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684409September 2, 2025
FUEL/PROPULSION SYSTEM
In November of 2024, I had a Check Engine Light for a Cylinder 2 misfire and a fuel to air mixture ratio. Had it towed to a Hyundai Dealership. Got a call the next day saying it was fixed. Picked the car up and 50 miles later it popped back up. Had it towed back again. They said my fuel injector was cracked. They had to order the fuel injector directly from Korea. Took 5 days to get the part and it installed. Fast forward to September 2025, Cylinder 2 misfire showed up again(same cylinder the fuel injector was replaced) and now the car shakes violently when accelerating and stalled at a stop light. Massive safety concern due to risk of an accident. Car to be towed to another dealership for the same issue less than a year apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679597August 9, 2025
FUEL/PROPULSION SYSTEM
The fuel tank expanded/swelled up causing frame damage to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679381August 8, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During a front end collision the car did not auto brake and the air bags did not deploy. The car has been totaled and is currently at a dealership for insurance appraisal.
Crash:
Yes
Fire:
No
Injuries:
7
Deaths:
0
#11678866August 6, 2025
UNKNOWN OR OTHER
I am writing to formally file a complaint regarding Hyundai’s Recall Campaign 216, which involves a safety defect related to the windshield assemblies of certain Hyundai vehicles. Despite the recall being issued to address the risk of inadequate windshield adhesion due to non-conforming clear coat paint, I have been unable to get my vehicle repaired. I contacted my local Hyundai dealership promptly after learning about the recall; however, they informed me that they were unable to perform the repair at the time due to not having a glass technician on staff/on site. I made multiple phone calls after anticipating the service manager’s follow up, as she promised, with dates a glass technician could be on site. I never heard back after leaving various voicemails or being put through to the wrong departments. This delay is concerning because the recall notice specifically outlines the increased risk of injury in a crash if the windshield is not adequately retained. As a concerned vehicle owner, I am left driving a potentially unsafe vehicle without any clarity on when a proper remedy will be available. I urge the NHTSA to investigate this matter and ensure that Hyundai and its dealerships are prepared and properly equipped to carry out the necessary recall repairs in a timely manner, in alignment with their safety responsibilities. I have attached the email received 7/31 from Hyundai following my customer service complaint I submitted 7/9. Please let me know if any additional documentation or vehicle information is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678512August 5, 2025
SERVICE BRAKES
I recently purchased a 2025 Hyundai Sonata. I’m writing to raise a concern regarding the height of the brake pedal in this vehicle. Both my wife and I have observed that the brake pedal seems noticeably higher than the gas pedal. This positioning requires extra effort to lift the foot during normal driving, and we are concerned that it may delay reaction time when moving from the accelerator to the brake — especially in emergency situations. I contacted the service department at the dealership to inquire if this pedal height is standard and whether any adjustment is possible. However, I have not received a response. I would appreciate it if you could confirm: Is the brake pedal height in the 2025 Hyundai Sonata within your design standards? If any manufacturer-recommended adjustments or modifications could improve pedal accessibility and response time. This is a significant safety concern for my family, and I would be grateful for your prompt attention and guidance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676441July 27, 2025
ENGINE, POWER TRAIN
After initial startup and drive for a short time, I come to a stop. Then after vehicle doesn’t want to accelerate as it normally would. Vehicle struggles to gain speed but, the engine revs excessively. I pull off the road and come to a stop and try to accelerate again and the same thing happens. I shut the vehicle off and wait a few minutes,then restart and the vehicle accelerates normally again. There were no check engine lights the when this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674015July 16, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673554July 15, 2025
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673105July 13, 2025
POWER TRAIN
My car tends to jerk very hard two to three times on cold start up and I’ve read that the previous years have had this issue. They are still the same mechanically so I do not know why my year does not have a recall for it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672238July 9, 2025
FUEL/PROPULSION SYSTEM
Failed fuel injector caused 3rd cylinder misfire car only has 30,000 miles I'm the second owner I've only had it 2 weeks and this issue happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672179July 9, 2025
ENGINE
Coming home from work I stopped at a red light and when I tried to accelerate the vehicle was surging and jerking shaking and wouldn't pick up speed 2 min later the check engine light appeared flashing thankfully I was 5 min from home got the car towed the next morning to hyundai dealership said it was an cylinder misfire the car only has 30,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670726July 2, 2025
FUEL/PROPULSION SYSTEM
Fuel Lines and Connections / Fuel Tank Band / Fuel Tank Vapor Vent System Hoses [XXX]: My check engine light illuminated. I immediately returned to Hyundai Riverdale. They advised me it could be the fuel tank and stated they needed to keep the car for 5-7 business days. May 1, 2025: I dropped off my car for inspection, having made arrangements for a personal rental car. May 7, 2025: I received a text message (no phone call) indicating the inspection was complete and was presented with a $3500 bill to replace the entire fuel tank. May 9 or 12, 2025: Marilyn from Hyundai Riverdale called me regarding my vehicle. She explicitly suggested I "contact your insurance company, advise them you hit something on the road, pay the deductible, and they will pay for the repairs." She then stated, "I know you hit something after April 9th because your fuel tank is now damaged." I denied hitting anything. During this call, she mentioned a "RECALL" related to fuel tanks on all Hyundai Sonatas, which I was never previously made aware of. I questioned why I was being charged if there was a recall for the exact issue I was experiencing. She claimed my car was previously checked and the fuel tank was fine, therefore the cost fell to me. May 14, 2025: Merilyn called to inquire if my insurance would cover the repairs. I informed her I was picking up my vehicle as another Hyundai dealership in Newnan was willing to perform the recall repairs for free. Upon arrival at Riverdale, I faced resistance but demanded my car be released. I was then charged a $200 inspection fee, which I refused to pay. Marilyn then provided my keys and, upon learning I planned to drive to Newnan, stated, "I wouldn't feel right letting you drive this car off the lot and something happening to you. Your vehicle at any moment can blow up due to the fuel tank. It's very dangerous to drive and suggest you get a tow truck." April 11-May 1st I drove that vehicle w/no idea it had the potential to blow up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669971June 28, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Driving on the highway ih35N at 75 mph, my car's engine randomly started violently jerking and then shut off and wouldn't start back up. Had it towed to Hyundai (2022 Hyundai Sonata ~33k miles) took a few days but they repaired it under warranty saying it was bad fuel injectors and they replaced all 4. My car just dying on the highway could of caused a bad accident at that speed. Moving to present day (June 28th, 2025) car is at 56,400 miles and its starting to jerk at low speeds and is getting terrible gas mileage again. I'm taking it back in as I am still under warranty but everything points to fuel injectors again. Only warning lights I get was when the car died on the highway. Just a check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669054June 24, 2025
FUEL/PROPULSION SYSTEM
The fuel injectors failed again, leaving me stranded on a busy road. The first time this happened, I had a little over 8,000 miles on my vehicle - 5 months after purchase. That was two years ago. Now, the injectors have failed for the second time and I am having to pay just north of $1,000 to get them replaced at my Hyundai dealership. It was a terrifying thing to experience and my safety was at risk due to my vehicle decelerating on a busy street. I had to call the police to help shield my vehicle from other drivers. The problem has been confirmed by a dealer upon inspection and diagnosis, and the police officer that was at the scene also could see that my vehicle would not start. This dealer works at the company that manufactures Hyundais. Prior to the fuel injection failure, there were brief moments where the 'check engine' light would illuminate but it would never stay on long. Directly before my vehicle shut off on the road due to the failure, there were no light/lamps/or other symptoms noticeable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668567June 23, 2025
UNKNOWN OR OTHER
The moon roof made a very loud noise as I was driving down the interstate. It sounded like a loud bang. The safety risk was that I could have jerked the wheel from the scare of the loud sound. My moon roof then shattered and began to fly off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668504June 22, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Took my car in February 10 for a recall that pop up on the app and today is June 22 and I’m getting all the run around and different dates for my car to be ready but everything it’s time to pick up my vehicle something comes up and they told me they took my car back to the body shop for the recall issue. All the information are added on the file
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668446June 22, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibility and comply with federal laws. I was driving with my family in the car when this car was a ticking Time bomb not even being aware of the Death trap on wheels. We ended having towed our home and then to then had to make a call next day and have it towed to Hyundai service center While we were driving this happen, where we heard two loud pops the gas gauge went down from 200 something to 80 engine lights came right up the backseats were heating up under my son seat in the back stated he felt waves as the backseat was getting hotter, we pulled over to a gas station and that’s when we had to call called O’Reillys and then we called a mechanic friend which stated that he ended up looking up the car and stated please pull over and get out car and called the Hyundai manufacture that there was a recall that’s the only way we found out other than that no prior incidents, then called the service technician of Hyundai i called amd complaint with the Honda manufacture corporate. They have failed to take the responsibility for this and they should be ashamed and take their accountability for this we could’ve died and anyone else around us on road as we drive this car daily The car was a higher risk of a ticking time bomb stated by the Hyundai service center technicians. this is an nere to miss accident narrowly avoid catastrophe
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#11667835June 18, 2025
UNKNOWN OR OTHER
Rearview camera fails to display an image. It does work sometimes but then most of the times the rearview camera does not display any image as seen in the images attached. This issue started occurring recently, that is when I reverse the car, the rearview camera image is not displayed at all. Earlier the rearview camera was working with out any issue when I reverse the car. Issue seems to be same as campaign number: 24V879000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667442June 17, 2025
STEERING, LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: WARNINGS
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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