Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11560238December 15, 2023
UNKNOWN OR OTHER
Yesterday, Dec 15, 2023, I was driving in a local shopping mall and applied my brakes as I was turning into a store's parking lot. My 2007 Hyundai Santa Fe initially slowed upon braking, then suddenly lurched forward, propelling me at least 20 feet forward and past the store parking lot entrance I was attempting to pull into. I was able to get the car to stop by braking hard. I slowly accelerated and was able to pull into another parking lot entrance. If another car or pedestrian had been in front of me they would have been struck by my out of control car. My car had been at a local dealership on Nov 3, 2023, just 5 weeks earlier, for a recall. I've owned the car approximately 8 years and am concerned that this uncontrolled lurching of my car happened 5 weeks after being worked on at the dealership when I had never experienced this problem before. I will contact the dealership about this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560158December 14, 2023
VEHICLE SPEED CONTROL
Bought the car in July 2023. Nov 23: I had a check hybrid system followed by check engine + red battery warning while driving in the interstate. The car lost power abruptly. Coasted out of the interstate, took the exit, and turned it off. Restarted after 15 mins. Only the check engine light came back on. We drove it back home. Just as we were entering the garage, the sequence happened again: Check Hybrid System warning followed by Red battery warning followed by car losing power. We had to push it back into the garage. Started it two days later and the check engine light was on. Check Hybrid System and red battery warnings did not come back on. Nearby Hyundai dealer's service said that they are not certified to work on Hybrid cars. Hyundai roadside assistance refused to tow it to the dealership that I brought from. So, I had to drive it to the next nearby Hyundai dealer service center who is one hour away. There, the technician ran diagnostics for the check engine light and got an error code: P01E0100. He said that Hyundai's website for running error codes is down. He reset the check engine light and no warnings came back upon restarting the car, so he sent me out. Dec 12: While driving in the residential neighborhood near my home, check hybrid system followed by check engine + red battery warnings came on; car sputtered and jerked and lost power; I did the mistake of turning left to try and bring the car back home; car lost power in the middle of the turn. Fortunately, there were no oncoming cars, so I could coast at 2mph and cross the road. This was extremely dangerous. I am concerned on two fronts: 1. The dealership service technician might not be able to get the warnings again, reset the check engine light, and send me back on my way. 2. If this issue occurs while driving in the interstate or while turning left at a busy signal, then this will likely result in an accident. I am concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560165December 14, 2023
FUEL/PROPULSION SYSTEM
on 11/20/23, Car refusing to accelerate past 30 and not shifting thru the normal gear sequence Engine revving up to 3000 rpms and hesitating to go past 35 or 40 mph Auto start light is lit the entire time in bright amber on the dash of the car Pressed the auto start button and it would not disengage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559891December 13, 2023
ENGINE
Oct 31 the car was diagnosed with very low to no oil. Dealership added oil and all problem went away. 1 month/2000 miles later, the car began to have a knocking sound while driving on the highway. I pulled over and the oil was low so I added oil to get my home. Re-entered the highway and the engine just stopped. I was able to pull safely to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559893December 13, 2023
STEERING
The contact owned a 2013 Hyundai Santa Fe. The contact stated that while driving at about 35 MPH, The steering wheel was seized on a winding road; the steering warning light had also appeared on the instrument panel. The vehicle began to veer to the right direction as the contact forcefully steered the vehicle back to the left direction to avoid hitting a fence. The vehicle then spun into the opposite side of the road before hitting a curb. Once the vehicle hit the curb, the vehicle flipped three times before the vehicle came to a halt. All air bags deployed during the accident. A police report was filed. The vehicle was initially towed to an independent mechanic but was later towed by her insurance for an investigation. All three passengers were taken to the hospital by a family member where they were treated for various injuries. One passenger sustained temporary ringing in both ears after the accident and the other passenger suffered temporary back pain. The contact sustained a head injury and a muscle strain to both their neck and back. The manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11559950December 13, 2023
ELECTRICAL SYSTEM
At various times the vehicle will not start. It takes multi times to to start the vehicle. The starter and battery have been tested and both are in excellent condition. Both key phob batteries have been replaced and the vehicle at times won’t start but the dash lights turn on. After twice of trying to start the breaks get really stiff. I’ve learned if I get out of the vehicle and open the hood and close it the car will start then any other time getting out and back in it does not start. I even placed the key phob in the designated location of the battery died and still won’t start. The check engine is not on either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559648December 12, 2023
STEERING
Steering wheel sticks and will not turn or adjust until forcefully manipulated , then snaps sharply causing a change in direction of the vehicle. Dangerous to our family while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559688December 12, 2023
ENGINE
after taking my Hyundai 2017 Santefe sport car to dealership and told them about engine being sluggish they replaced the sparkplugs and changed oil . Six week later the engine died as I was driving on a highway I was able to pullover but could have been worse. There was no warning lights it just died. Looking on line I seen that this company has had problems with engines failing and had a class action against them ( my vin was not part of that). Dealership never mentioned that this could happen to my car. I think the dealer was negligent in not informing me about potential problem. I now have no car to drive and I am still waiting for dealership to tell me what my options are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559740December 12, 2023
UNKNOWN OR OTHER
Driving down the highway my sunroof shattered without being hit by anything. Local dealership is replacing, but if sunshade was open glass would have rained down on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559501December 11, 2023
SUSPENSION, STEERING, POWER TRAIN
La guagua a tenido problemas con el tren delantero. Comenzó con un sonido en el Guía. La Hyundai le reparo esa pieza y luego continuó con el mismo ruido. Ahora tienen que cambiarle el Rack and Piñogn. Mi guagua tiene solo 19,750 millas creo que vino mala de fábrica.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559628December 11, 2023
ENGINE
My engine light has come on 5 times over last 6 months. Each time My car started hesitating as if it were going to just just stop in the the middle of the street. Each time I had it towed to dealership. The following were replaced: exhaust manifold, intake manifold, engine coil, head gasket. The oil consumption test could not be done because this occurred before it ever reached 1K. The engine is rapidly consuming oil. It is now at the dealership for the 5th time. Put 5 quarts of synthetic oil in car 3 days ago because dealership could not fit me in. Car began to suddenly decelerate again on MassPike . Fladhing engine light came on. Drove off ramp and had it towed. Waiting for a 5th diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559333December 10, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
vehicle fails to accelerate, engine is “sputtering” and making a rattling sound and battery is draining to nothing on the freeway driving at normal speeds. vehicle is lurching and engine does not appear to be shifting as it should - car losing power and failing to accelerate despite being full of gas. transmission doesn’t feel like it is shifting properly. vehicle only has 8000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559181December 8, 2023
STEERING
The car has a steering defect. The defect causes the car to wonder from lane to lane requiring the driver to constantly make corrections. This is especially dangerous when you are between two vehicles. The car has been back to the dealer numerous times and they state that there is no problem with the steering. Hyundai National claims claims that the defect does not exist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559203December 8, 2023
ENGINE
knocking noise. check engine light came on. took to my mechanic and its a total engine failure. ball bearings are loose and leaking oil and could have catastrophic damage at any moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559090December 8, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Ref NHTSA TRACKING # 11557625 Vehicle broke down again within 5K miles and 45 days of prior repair referenced in above case. Similar conditions, highway speed, bucking and vibrating, loss of speed control, no warning. Subsequent repair confirmed same issue (fuel injector) as original breakdown/repair and my initial notification to NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558964December 7, 2023
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
The vehicle caught fire while driving due to unknown cause. The vehicle was unable to break as smoke began coming into the vents. Car came to a stop and the flames were present underneath the vehicle before engulfing the entire hood. Vehicle has been deemed total loss by insurance.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11558991December 7, 2023
ENGINE
I am writing to provide you with detailed information regarding the engine failure incident that occurred on November 15, 2023, involving my 2014 Hyundai Santa Fe Sport. The component that failed was the engine itself, which resulted in a sudden and complete loss of power while I was driving at highway speeds. This incident posed a significant safety risk to both myself and others on the road, as it left the vehicle without any operational systems, including power steering. Fortunately, I was able to maintain control of the vehicle and avoid a potentially catastrophic accident. I feel incredibly fortunate that I was alone during this dangerous situation, as it could have been far more perilous had my three children, aged 3, 5, and 10, or my wife, been in the vehicle with me. The problem has been confirmed by a dealer who conducted an inspection and determined that the engine had seized. However, it is important to note that the dealer has refused and denied any repair or assistance in resolving the issue. As of now, the police have not conducted an inspection of the vehicle or its components, and I have not reported this incident to my insurance. Surprisingly, there were no warning lamps, messages, or any other symptoms indicating a problem prior to the engine failure. The failure occurred suddenly and without any prior warning while I was driving in heavy traffic. I consider myself extremely lucky that the engine was not at operating temperatures at the time of the failure. There was visible smoke coming from under the hood with oil spray, but thankfully, there was no fire. I am deeply concerned about the safety implications of this incident and would appreciate any guidance or support you can provide in resolving this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558693December 6, 2023
ENGINE
While driving at 60 mph on the interstate, the engine shut down completely and lost all gas. We were able to coast to an exit, and with our two young children in tow, get a tow truck. Upon taking it to the repair shop, they stated the engine seized and needs an entire engine replacement. We are at 101,000 miles, just past the 100,000 mile warranty. Still waiting for paper documentation from repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558733December 6, 2023
POWER TRAIN
The contact owns a 2004 Hyundai Santa Fe. The contact stated that on six separate occasions, the vehicle had independently accelerated without warning. On one occasion, the vehicle had accelerated through a red light with the brake pedal depressed to the floorboard. On a separate occasion, the vehicle accelerated through the contact's garage door upon entering the driveway. The air bags did not deploy and no injuries were reported. A police report was not filed; the garage door was replaced after the crash. The vehicle was taken to an independent mechanic who could not determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11558776December 6, 2023
UNKNOWN OR OTHER, ENGINE
This vehicle has only 8,961 miles. When driving a light comes on that states Check Hybrid System. Stop Safely then the vehicle shuts off. I have taken it to Lester Glenn Hyundai Toms River, where I purchased the vehicle and they cannot figure out the issue. This is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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