Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11558811December 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STRUCTURE:BODY
automatic parking brake does not engage. Brake is totally not functional
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558440December 4, 2023
SUSPENSION, STRUCTURE:BODY
Rusted out subframe, less than 95k miles. No “salt belt” treatment offered to this vehicle. Vehicle in Ohio since bought. Took to dealer for engine recall, found $1200 subframe replacement bill. Car was garage stored all of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558253December 4, 2023
ELECTRICAL SYSTEM, ENGINE
coincidentally after 11-months after a software update for that knock sensor now I do have a problem with that knock sensor by having to be replaced. Total cost of repair: $643.90 (Vehicle broke down, my SUV went into limp mode meaning loss of power/acceleration, I needed a tow. The engine malfunction indicator light in the dashboard was blinking on & off.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558259December 4, 2023
ENGINE
Driving on highway going about 75 mph and engine powered down and went into limp mode and that is when check engine light came on. Had my kids and myself in the car and had to switch over multiple lanes at slow and unsafe speeds on highway with other vehicles traveling 70-80 mph. Have had oil consumption issues (go through a quart a week) that no dealer would look into unless covered by Hyundai. Diagnosed that cylinder 2 is dead in engine and engine is no good anymore. Only 107,000 on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558171December 3, 2023
FIRERELATED
When driving down the highway a thud was heard. The car was pulled over to the side of the road and smoke was coming from under the hood. The door locks were not working but we were able to manually pull up the lock to open the door. The smoke built up quickly and the car engulfed in flames. This put the driver and passenger in imminent danger. The car has not yet been inspected by manufacturer, police, insurance representatives. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The car fire happened 12/02/2023 at 1:30 am.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11558225December 3, 2023
STEERING
While driving the vehicle there is a noticeable “locking or sticking” in the the steering wheel while driving. This issue is most notable at a driving speed over 35 mph. Due to the vehicle not having a steering fluid reservoir, it is not possible to see if the power steering fluid is below the recommended levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558069December 2, 2023
ENGINE
The engine failed all of the sudden going down the freeway at 70 miles per hour. The engine has been maintained and there were no issues with it. The engine is available for inspection. My life was put at risk as I was on the freeway and the engine stopped working all of the sudden, I actually avoided an accident while driving because of this issue. The vechile has not been inspected by the manufacture since it got towed to my apartment and my insurance will not cover mechanical issues so they have not inspected it. No lights engine lights were on prior to this incident. Please help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558107December 2, 2023
UNKNOWN OR OTHER
While driving at approximately 70 mphs the panoramic sunroof exploded. It sounded like a gunshot in the car. The front windows were slightly cracked and the rear windows were down for my dog. The sunshade was back to let in light and the sunroof was fully closed. Temperature outside was 60 degrees. I had been driving for 5 hours from southern California to the Phoenix area. Glass went every shattering in the car, so much for shatterproof glass. No other cars were in sight on the two lane Carefree Hwy and no objects hit the vehicle. Sunny but cool day in the desert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558122December 2, 2023
VISIBILITY/WIPER
About three weeks after we bought the SUV, a small rock hit the windshield while we were driving on the freeway, causing a quarter-sized crack. We had it repaired. A week later, two more tiny chips appeared on the windshield. We didn't even notice anything hitting the windshield, and we only drove it on city roads with normal road conditions. The windshield seems to have very soft glass and gets cracked or chipped very easily in regular driving conditions. We've never encountered windshields this weak in our 20 years of driving experience. We feel it poses a potential visibility hazard for the drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557881December 1, 2023
POWER TRAIN
The contact owns a 2020 Hyundai Santa Fe. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that he shifted to park(P), turned off, and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had recurred 5 times while driving. Additionally, the contact stated that the immobilizer warning light was illuminated. The vehicle was taken to the dealer three times; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,595.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557692November 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557625November 30, 2023
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Vehicle began to shake, buck and emit a grinding noise while traveling on highway resulting in loss of speed control and associated fear. Check engine light appeared simultaneously. No prior indication of a problem. Managed to limp to next exit via shoulder. Had car towed to dealer as warranty was still in effect. Problem was diagnosed as fuel injector failure and repaired. Learned it is a common, recurring issue with Hyundai 4 cylinder engine. Not unusual to have multiple failures per vehicle. Hyundai is only authorizing repair/replacement upon individual failures, not pre-emptive even though common and recurring. Confirmed this is a common, recurring issue across Hyundai via our local mechanic and internet info. Vehicle has now experienced a second failure and is being towed to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557573November 30, 2023
ENGINE
On 10/31 I loss power while on the freeway for the 2nd time since August. The car was assessed and fixed according to the dealership. My car threw a 2nd code which was cleared and not fixed due to not showing issues according to the dealership. I got my car back in mid November. I immediately complained that I still had a rough idle and was told my car was fine by the manager via service rep. On 11/28 my car loss power on the freeway again for the 3rd time since August. According to the codes, all my cylinders are failing one by one. This is a huge safety concern. The dealership could care less.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557405November 29, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving at various speeds, the Forward Collision Avoidance system erroneously activated, causing the braking system to activate and the vehicle to veer to the left. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer on several occasions due to the failure however, a cause for the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557213November 28, 2023
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The vehicle later lost motive power after pulling into the driveway. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and transferred the contact to the dealer. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was 113,196.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556910November 27, 2023
ENGINE
The engine head has cracked. It is very difficult to find a motor because it is such a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557018November 27, 2023
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2014 Hyundai Santa Fe. The contact stated driving 20 MPH, the ABS and the traction control warning lights illuminated. Additionally, the message "Blind Spot Detection Cancelled" was displayed. The contact stated that the failure persisted, and the warning lights flickered while driving in the rain on one occasion. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer, and a second dealer, Hyundai of Wesley Chapel (27000 Wesley Chapel Blvd, Wesley Chapel, FL 33544) and a third dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557052November 27, 2023
ENGINE
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light flashed on the instrument panel, prompting her to pull into a parking area and contact Roadside Assistance. The vehicle was towed to the dealer, who diagnosed a failure with the knock sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was again towed to the dealer, who diagnosed a general failure with the engine, requiring a replacement engine. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556741November 25, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Last night while driving home the panoramic sunroof spontaneously exploded. The result was a hole approx. 20 inched by 20 inches. The glass fell onto the fabric cover. We were traveling at about 40 mph. The roof was not hit by a rock or any other item. The explosion was very loud and frankly frightening resulting in temporary confusion as to what was happening. I have learned that Hyundai has settled a class action lawsuit in 2015. I have contacted the dealership for replacement but my question is if they knew about this over 8 years ago why has this not been resolved?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556565November 23, 2023
ENGINE
Engine is consuming oil at an alarming rate. After 2000 miles, 3 quarts of oil was consumed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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