Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11576743March 11, 2024
ELECTRICAL SYSTEM
Fire while driving - Electrical - No Warnings Reference NHTSA Recall 23V181000 Fire Extinguished once by fire extinguisher (civilian) then again by Union, MO fire department. Hyundai had the vehicle towed to their inspection facility. Inspection report being withheld. Claim has been denied. Hyundai now refusing to return vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11576507March 11, 2024
ENGINE
Vehicle started normally except for a few chirps that began today, belts are due for replacement so assumed this was it. No unusual noises, behaviors, sounds or performance issues until an hour later; coming to a light where a left turn was to be made, the car started stalling - still no noises or indicators lit. Upon starting the turn the engine shut completely off, and was just barely able to coast to the shoulder. The vehicle’s power completely cut, and attempting to start the vehicle did nothing. Checked the oil, and the dip stick was completely dry, however it was above the low level notch when checked 2,000 miles previously. Upon filling the oil up and jumping the battery which had depleted from sitting with the hazard lights on, the vehicle started but has a very loud knock. With the help of police who had stopped to assist I was able to get the vehicle off of the road and to a safer place to be towed to a nearby shop; have not yet contacted them as they were not open today but I expect the low oil may have caused damage to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576512March 11, 2024
ENGINE
I have always kept up on my oil changes. Driving down the road all of a sudden my engine turned off. No check engine lights or anything. Toed it to the dealer and the said the motor seized. Looking online this is a known problem. Vehicle no longer coverd by warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576541March 11, 2024
UNKNOWN OR OTHER
The driver door doesn't latch correctly and vehicle says door is open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576709March 11, 2024
ELECTRICAL SYSTEM
The contact owns a 2018 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized. In addition, when the vehicle was restarted, the taillights were inoperable. The contact stated that only the front lights were operable. The contact stated that when the failure occurred, it was nighttime and on a busy dark road. The vehicle was taken to the dealer where it was diagnosed with failed rear toe hitch harness and that the vehicle needed to be re-wired and the toe hitch needed to be removed. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 57,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576634March 11, 2024
UNKNOWN OR OTHER
have read lot of complaints from the I Hyundai form and this is happening to my 2023 Hyundai Santa Fe that the Shifter system malfunction! Service Immediately light came on and it would not let the car park, reverse, go into neutral had to turn the car off. then car had to be restarted in order for it to go into park. the car only has 7388miles.The car is being worked on today 3/112023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576499March 10, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle has intermittent engine stalling, but is still running. Possible dangerous situation if making left turn with oncoming traffic. This has happened to many times since my owner ship. Bought this car used. I am 2nd owner. 33k mi when purchased in 3-2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576352March 9, 2024
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Same issue with my Santa Fe Sport with the engine burning oil. It left me stranded on a back road up hill when it just slowly stopped accelerating and shut off. I had it towed to Hyundai dealership who wanted me to purchase a brand new engine. After talking to a friend who is a mechanic he told me about the lawsuit going on. I confronted Hyundai with this new information I had gotten. I was able to get the engine replace but I’m appalled at Hyundais sketchy way of trying to bypass this. Had not for my friend told me then I would have paid for a new engine! Dealership kept my vehicle for 4 months because they were out of stock in engines due to the amount of vehicles having the same issue! Wow now the truth unfolds. Shortly after getting the car back the check engine light came on. When reversing the vehicle would buck and seem like it wanted to stall out. Autozone hooked up computer and said torque converter code showed. Autozone said if I just had my engine replaced then the dealership didn’t install it right or broke something during the process. I took it back to Hyundai and they verified converter code and said I needed a new transmission! Prior to the engine issue this car NEVER had problems. The second the engine was replaced everything went wrong! Seems very sketchy. The car started losing power when driving. I was on the highway and it would not accelerate. I was terrified I was going to get hit by all the other vehicles. Cars were dodging me and slamming on breaks and honking horns. I managed to make my way to pull over. Got the transmission replaced like I was told and the converter replaced. Car is still doing the same thing. Hyundai said I needed converter replaced AGAIN two months after they replaced it. Now everyone at Hyundai was fired… wonder why. Now I took it back to Hyundai again, car has not been driven in over a year. Now they are saying no issue with converter it’s the transmission! Hyundai needs to be out of business. They put us in danger!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576405March 9, 2024
ENGINE
Sudden catastrophic engine failure with no explanation from the service department at the dealership. Service was well maintained, no oil leak, all service done via the dealership but at 102K miles, engine failed suddenly. This is the V6 3.3L engine. Hyundai has agreed to replace it but it is on back order with no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576172March 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576267March 8, 2024
ENGINE, UNKNOWN OR OTHER
I was driving down the highway when my vehicle shut off. After pulling off on the highway and opening the hood, there was a notice that the engine had overheated. Upon inspection, there was no oil nor any coolant left in the engine. I have records to demonstrate regular maintenance, and oil changes every 5000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576299March 8, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
There is a very serious recall (fire danger when parked due to brake fluid leak) and Hyundai has not made efforts on next steps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576264March 8, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575928March 7, 2024
STRUCTURE:BODY
Rear passenger door cannot be opened from the inside. Lock operates remotely and manually and door can be opened from the outside. This is a safety issue. The door cannot be opened from the inside in an emergency. The door has not been assessed by a dealer tech. I have an appointment at the dealer to repair. There were no warning lights, messages or warning tones.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576116March 7, 2024
ENGINE
I traded in my 2020 toyota corola for this car at the used Toyota dealership. Our family is comfortable with the brand Toyota and Hyundai, as we’ve owned many and considered them to be great liable cars. So we thought the Santa Fe’s would accommodate for a growing family. Not only have we encountered an engine problem with this model, which came out of nowhere, unannounced within less than a year of owning the car, but we had 2 more issues with the other Hyundai Santa Fe’s that we purchased last year. All major engine problems. All within the years 2014-2017. The engine just blows out, or burns the oil too fast, and to be honest with you, I am not just disappointed that this has happened, but the lack of ownership for this issue that I, along with thousands of other Sante Fe owners have encountered. No recall has been made on this issue. Hyundai, you have not only disappointed us, but you’ve abandoned us on this issue. In my situation it hasn’t been one car….. it’s been 3 in a year. The financial burden this has placed on my family has left us with minimal options of advancing. I plead with you to please investigate why this is happening, so that other families don’t have to go through the hardship and turmoil this has placed on us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576097March 7, 2024
SERVICE BRAKES
Whilst driving the vehicle a number of warning lights appeared on the dashboard. This occurred after the vehicle was brought to a stop at a stop sign. There were no outside influences before or after the warnings began. The vehicle remained operable and was driving back to our residence approximately 1 mile away. I made an appointment with the local dealership to investigate the issue. The appointment was made for the following day. Whilst driving the vehicle to vehicle to the dealership on the following day the brakes became temporarily inoperable forcing me to leave the road and hit the right hand kerb. After pumping the brake pedal several times the brakes re-engaged and I was able to stop the vehicle. The dealership have explained that a rear wheel speed sensor (ABS) had failed and was sending messages to the the braking system which made the braking system inoperable. The dealership replaced the sensor and at this time the vehicle is operating as expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575490March 5, 2024
ENGINE
2017 Hyundai Santa Fe Ultimate with 88K miles experienced knocking while driving. Immediately stopped and was towed to dealership. Dealership diagnosed failure of rod bearing on cylinder 1. Motor could have seized up and caused accident on highway. Dealership has inspected. No lights or warnings present when this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575636March 5, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the panoramic moonroof suddenly shattered, raining shards of glass down on the vehicle’s occupants. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575673March 5, 2024
STRUCTURE:BODY
Interior lights will not turn off when car is turned off and door is opened. Open door warning stays on dash while driving. Doors will not stay locked. Car does not make beep noise when locking with fob. Radio stays on when car is off and door has been opened and then closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575634March 5, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving 70 MPH, the panoramic sunroof exploded. The panoramic sunroof glass and the shades were closed. No warning light was illuminated. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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