Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11578412March 20, 2024
ENGINE
While driving down the highway the engine stopped. Towed it to a mechanic. They told me the engine seized up and that this was happening alot with Hyundai vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578416March 20, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578470March 20, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sante Fe. The contact received notification of NHTSA Campaign Number: 23V651000 ( Service Brakes, Hydraulic), however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578517March 20, 2024
SEAT BELTS
Seatbelt wont snap or lock. This is a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578525March 20, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
For the past month my car has been stalling in traffic. The car stalls and then turns back on a few seconds later. It also stalls when I am accelerating after stopping for a red light. This situation is very dangerous and it means that I cannot drive my car expecting to be safe at all. It seems like the motor and the transmission are involved which makes the stalling very dangerous as those are major systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578546March 20, 2024
POWER TRAIN, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving I could not accelerate over 35 mph on the freeway this has happened at 10 times now. While driving my parking brake will come on causing me to stop immediately. This is a huge safety risk not only to me but the people in my car or driving around me. My vehicle has been brought to dealerships multiple times and nothing has been done they can’t find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578215March 19, 2024
ENGINE
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at 55 MPH, the vehicle lost power and the engine began to knock and then the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Action Number: DP22003 (Engine). The manufacturer was contacted, who opened a case. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578258March 19, 2024
ENGINE
Engine failed me driving 75 MPH down I-10. Completely stalled. No warning indication lights. Car did not over heat. Just shut down and never started again. I had to coast over 4 lanes of traffic, pulled off the road using my emergency flashers for a short period until those went out as well. Car did have oil and all fluids. I had to have car towed home 3 hours from home. I have had vehicle looked at and have been told engine seized up on me. I have had this vehicle not even a year and I am a single disabled woman. I have found several others have had this issue as well and have a really hard fight to get these thinks fixed. I have put a brand new motor and had the alternator checked it passed the test. Battery did not, was drained. I bought a new battery and all electronics are working and car goes into ON position with the push start but no engine life at all. No clicks, No life at all. I can hear fuel pump doing its normal things and I can do any electrical thing on inside. I have had no ride, no sleep at night, anxiety attacks over my car just stalling out now being told engine seized up 2016 Santa Fe Sport 2.0 T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578361March 19, 2024
ENGINE
Engine knocking/failure at 75000 miles. No warning/check engine lights prior to failure. Dealership quoting $17k to rebuild engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578371March 19, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
My car started accelerating on its own, out of nowhere. There were no prior indications. No prior damage. It began accelerating on its own. After shutting the vehicle off and turning it back on, the issue has persisted. Anytime it is in drive or reverse, it accelerates at an extreme rate. It also disabled the brake, when the acceleration began.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578359March 19, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Automatic Emergency Braking system activated without there being any vehicle in front.This was on a highway at 60 mph. It lightly braked for a couple of seconds with the warning light flashing and beeping as well.There was no prior indication prior. I will be taking vehicle to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577983March 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle hesitated, and there was white smoke emanating from the exhaust pipe, after which the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the cylinder head bolts, resulting in damage to the cylinder head gaskets and requiring a replacement engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578060March 18, 2024
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
4 times there has been an error message with a large P symbol and a red triangle on the dash board. The large P is surrounded by a yellow circle and it says below to check P Button. This is an intermittent situation and does not always do it when at the dealer, BUT they have witnessed it. They tried 2 fixes but neither worked. I am concerned since there is a red triangle at the bottom of the dash that this is a serious issue. Hyundai will not expedite this and will not allow me to speak to anyone about it that might be able to explain what might be causing this issue. Customer service just says we couldn not replicate the problem. I told them I understand this. I WISH to know what is causing the computer to send this message and they will not tell me or look into far enough to determine what it is. I am not driving the vehicle until they can tell me if it is a safety issue or not and they will not do that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578129March 18, 2024
ENGINE, POWER TRAIN
On [XXX] (a Sunday, 9 pm), my 19 year old daughter was driving our 2017 Hyundai Santa Fe Limited when a solid yellow check engine light came on. No other warning lights were on. She called us, but since a solid check engine light should not indicate an emergent issue, we advised her to carefully drive the car back to school and we'd get it checked out the next day (since it was after 9 pm on a Sunday). The vehicle didn't make it that far. While driving, the car suddenly lost power and stalled. It started up again but made a terrible sound. We were able to call roadside assistance and had the vehicle towed to a nearby Hyundai dealership. The dealership tells us the car needs a new engine and that our VIN it is not covered under any of the other current engine recalls (even though this is the exact same issue as those recalls) and also said they will not repair under the 100,000 mile warranty, since we are the 2nd owners. We are awaiting a report from the dealership on exactly what happened to kill the engine, but we can infer, through the discussion with the service manage, that this is exactly the same issue happening with other versions of the Santa Fe engine -- including complete engine seizure without any accompanying warning lights or indications. This poses an imminent risk to the safety of drivers and passengers. My daughter was 20 minutes from her college dorm, late at night, and we can only be thankful she was not driving at high speed on the highway when the engine seizure occurred and also that she was not left stranded in an unpopulated stretch of highway. The vehicle is currently at Steele Hyundai (address: 24795 I-35, Kyle, TX 78640. Phone number: (512) 262-2020 ). They have quoted $13,000 for a used replacement engine. Please issue a recall on the 3.3l GDI engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578047March 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
[XXX] Driving down road car began shaking, driving rough and wouldn't pick up speed. Check engine light came on with code P030400/POWERTRAIN/EMS/Odometer 46,056. Car towed to Hyundai in Gainesville, GA. Tech found Cylinder 4 misfire and Cylinder 4 was replaced. [XXX] Driving down Highway and car began shaking, driving rough and wouldn't pick up speed ,again. Check engine light with code P030300/POWERTRAIN/EMS/Odometer 47,176. Car driven to Hyundai in Gainesville, GA. Tech found Cylinder 3 misfire and Cylinder 3 was replaced. [XXX] Driving down highway and check engine light came on. Car was running okay. Code P219CFO/POWERTRAIN/EMS/Odometer 47,315. Car was driven to Hyundai in Gainesville, GA for diagnosis. Tech found Cylinder 1 Air-fuel ration imbalance, [XXX] internal GDI injector leakage and parts were ordered. Replaced 2 fuel injectors, high pressure fuel pipe and 2 rail bolts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577757March 16, 2024
POWER TRAIN
From park to Drive or reverse there’s an issues with changing in between doing so. Loud noise and shake to the car when engaging in the new gear. Then it sounds like the cars accelerating but parked, not moving. When you put it back in drive a loud thud then revving noise occurs. Once driving again just after there’s little to no movement when you put your foot on the pedal. When you drive it’s slow to go. You can hear the car trying but you’re hit going the same pace as the other cars on the road. Seems unsafe. This has happened more than once. I mentioned it to the delayer they said it was fine. No issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577722March 16, 2024
ENGINE
Catastrophic engine failure on a major highway. Just over 113k miles on it. 1 day prior, the car sounded louder than usual but otherwise, was working fine. I drove several places the next day and the check engine light came on towards the afternoon (yellow, not flashing, no other lights) 30 minutes before this issue occurred. I was accelerating on a busy highway and all of the sudden it completely downshifted, oil light and battery light came on. I pulled to the shoulder and white smoke was coming from the engine, horrible smell in the cabin. Car was dripping oil. I was told it was a broken rod that punctured the engine. I could have been in a major accident after decelerating so quickly on this particular highway and I was stranded on a very small shoulder fearing the car or myself getting hit for hours. As of right now, the engine is still available to be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577737March 16, 2024
ENGINE
My 2017 Santa Fe experienced a catastrophic engine failure while driving on the highway. My [XXX] son was on his way home when the car began to make what he described as a knocking. He began to merge so he could exit the highway. By the time he made it over 1 lane, the vehicle began losing power and smoking. He barely made it to the shoulder before hearing a "loud bang" and thick, black smoke blocking his vision. Him and my [XXX] , fearing the vehicle was on fire, immediately exited the vehicle into the median. No warning lights ever came on in the vehicle, no warning, nothing. When my husband and I arrived, we found several pieces of the engine along the roadway and the oil pooled under the front passenger tire. We had the vehicle towed the next morning to the dealership, 50 miles away and a cost of $188. After almost 2 weeks we were informed by the dealership that our Engines For Life warranty denied the claim because we did not get all of our oil changes there, even though we have NEVER missed an oil change. We were quoted $21,000 for a new engine. Our service advisor informed us the point of failure for the vehicle determined to be "Cylinder 6 rod bearing failure causing rod bearing to exit vehicle at high velocity creating a hole in the block". We were also informed that this is a VERY well known issue with these engines but Hyundai had chosen to only extend warranties to select vehicles, ours was not one of them. A claim has since been filed with our extended warranty and we were told it would be an additional $600 to drop the oil pan to allow the inspection by the extended warranty company. Something has to be done. We are beyond thankful that our children were not injured but had this happened at a different time of day we could have had a significantly different outcome. There were on a highway that is very busy during the day. The undue financial hardship we have faced as a result has only further added to the stress of the situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577547March 15, 2024
AIR BAGS
Someone backed out of a parking lot and I crashed into their rear passenger side. Other party at fault but my air bags for 2016 Hyundai Santa Fe Sport did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11577550March 15, 2024
UNKNOWN OR OTHER
In May 2023, I booked an appointment to get the software update for the immobilizer issue on my Hyundai Santa Fe Sport 2016. Issue resolved. In February 2024, the vehicle was vandalized in a driveway but was NOT stolen. However the alarm did not trigger unless it was 'tripped.' Why???? Today it is March 15, 2024 and vehicle is still at collision shop getting everything repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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