Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10965825March 14, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A WHINING NOISE. ALSO, WHEN THE CONTACT SHIFTED FROM FIRST TO SECOND OR FROM THIRD TO FOURTH GEAR, THE TRANSMISSION SHOOK VIOLENTLY AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,432.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960374March 13, 2017
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE HIGHWAY, OUR SUNROOF JUST EXPLODED. SOUNDED LIKE A BOMB. I LOOKED AROUND AND THE SUNROOF WAS GONE AND GLASS WAS FALLING ALL OVER MY HUSBAND AND ME. WE HAD TO PULL OFF THE ROAD. THIS COULD HAVE BEEN A DISASTER. I BELIEVE HYUNDAI IS AT FAULT AND SHOULD HAVE TO REPLACE THE SUNROOF, AFTER DOING A GOOGLE SEARCH AND SEEING HOW MANY OTHERS THIS HAS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960381March 13, 2017
EXTERIOR LIGHTING
WHEN THE DOOR IS OPENED, THE FRONT COURTESY LIGHT WILL NOT COME ON DUE TO A BAD DIODE. THE MAP LIGHTS WILL WORK. I UNDERSTAND THIS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960401March 13, 2017
UNKNOWN OR OTHER
WHEN THE VEHICLE IS FILLED UP WITH GAS THE FUEL GAUGE GOES TO ZERO AND THE ENGINE SERVICE LIGHT COMES ON AND THE CODES GENERATED ARE P2067, P0463 AND P0464. AT SOME POINT THE GAUGE BEGINS WORKING PROPERLY AGAIN BUT THE ACCURACY OF THE GAUGE IS IN QUESTION. THERE IS A SAFETY CONCERN SINCE THE VEHICLE COULD RUN OUT OF GAS AT ANY TIME LEAVING THE USER STRANDED IN BAD WEATHER OR IN A DANGEROUS TRAFFIC SITUATION. THIS PROBLEM IS NOT ISOLATED, JUDGING FROM SIMILAR COMPLAINTS ON THE INTERNET, IT APPEARS THAT THE PARTS USED FOR THE FUEL LEVEL INDICATION ARE UNRELIABLE AND A RECALL IS NEEDED TO RESOLVE THIS SAFETY ISSUE. THE PROBLEM OCCURS AT FILL UP AND DRIVING HAS NO EFFECT ON THIS ISSUE AND HAS BEEN HAPPENING TO MY VEHICLE OVER THE LAST COUPLE OF MONTHS BUT SEEMS TO BE GETTING WORSE AS TIME GOES ON. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960056March 10, 2017
ENGINE
THE SANTA FE SPORT TURBO ENGINE SEVERELY HESITATES TO ACCELERATE WHEN COMING OUT OF TURNS OR ROUNDABOUTS TO THE POINT WHERE I WAS ALMOST REAR ENDED! WHEN THE ENGINE CATCHES UP, IT JERKS YOUR HEAD BACK. THE OTHER DAY WAS THE WORST WHEN I ENTERED A PARKING GARAGE WITH AN INCLINE. UPON ACCELERATION, THE ENGINE HESITATED TO THE POINT I ALMOST STARTED ROLLING BACKWARDS. WHEN IT FINALLY KICKED IN, THE CAR SURGED FORWARD AS IF THE ACCELERATION PEDAL WAS FLOORED. A PEDESTRIAN LITERALLY JUMPED OUT OF THE WAY THINKING MY CAR WAS GOING TO HIT HIM. THIS ENGINE IS A SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959189March 7, 2017
ENGINE
ORIGINAL NHTSA REPORT #10621330. ENGINE SHUTS DOWN WHILE MAKING RIGHT TURNS. SEVERAL OCCURRENCES IN 2010, SEP 2014, JAN 2015, SUPPOSEDLY REPAIRED UNDER RECALL IN MAY 2015. ANOTHER OCCURRENCE IN JUNE 2015. NOW TODAY, MARCH 7, 2017 IT SHUT DOWN AGAIN WHILE MAKING RIGHT TURN. PUT CAR IN PARK AND ENGINE RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959206March 7, 2017
FUEL/PROPULSION SYSTEM
ABOUT A MONTH AGO THE CHECK ENGINE LIGHT ILLUMINATED. I HAD ABOUT A HALF TANK OF GAS AT THE TIME. WHILE WAITING ON A PASSENGER THE FUEL GAUGE WENT TO EMPTY. I THOUGHT PERHAPS I HAD A LEAK, BUT DIDN'T NOTICE OR SMELL GASOLINE. I WENT TO THE FUELING STATION AND FILLED UP. IT ONLY TOOK ABOUT 7 GALLONS TO FILL THE TANK. WHEN THE TANK GETS TO APROX HALF FULL THE NEEDLE WILL TRAVEL TO EMPTY. I HAVE SEARCHED FOR A RECALL, BUT FOUND NONE. WHEN RESEARCHING THE RECALL I NOTICED THAT THIS IS A VERY COMMON PROBLEM ON THESE SANTA FE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958741March 6, 2017
POWER TRAIN
2017 STA FE 7 SEATER:WHEN GOING TO A SLOW SPEED TO ALMOST COMPLETE STOP THEN TRY TO TURN RIGHT FROM THE INTERSECTION,THE SUV CAN'T FIND THE RIGHT GEAR FOR FEW SECONDS THEN LOUNGES ABRUPTLY THAT JOLT YOUR BODY FORWARD AND BACK FROM YOUR SEAT.IT SHIFT BEAUTIFULLY WHEN TURNING TO THE LEFT OR FROM STRAIGHT LINE.IT FEELS VERY WEIRD AND DANGEROUS THAT YOU MIGHT HIT THE CAR IN FRONT OF YOU OR YOU MIGHT BE HIT FROM BEHIND.I HOPE THAT YOUR GOOD OFFICE WILL INVESTIGATE THIS PROBLEM BEFORE ANY ACCIDENT HAPPENS.IT MAKES ME NERVOUS EVERY TIME I MAKE A RIGHT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958857March 6, 2017
FUEL/PROPULSION SYSTEM
ON A TRIP THIS PAST WEEKEND, I EXPERIENCED AN ALARMING SITUATION. I WAS DRIVING 65 MPH ON A HIGHWAY, WHEN THE FUEL GAUGE SUDDENLY REGISTERED EMPTY AFTER MY HAVING FILLED THE TANK ONLY 40 MILES PREVIOUSLY, AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY EXITED THE HIGHWAY, STOPPED, AND CALLED THE DEALERSHIP AND TALKED TO A MECHANIC, WHO SAID THE LIKELY EXPLANATION WAS A FAULTY FUEL SENSOR. WHILE WE WERE TALKING, THE NEEDLE BEGAN TO RISE AND FALL. WHEN I DETERMINED IT WAS NOT IMMEDIATELY DANGEROUS, I CONTINUED MY TRIP. THE GAUGE EVENTUALLY RETURNED TO NORMAL, BUT THE PROBLEM REAPPEARED THE NEXT TIME I FILLED UP; AGAIN, THE GAUGE EVENTUALLY BEGAN BEHAVING NORMALLY, AND THE CHECK ENGINE LIGHT WENT OUT. THIS MORNING I TOOK THE CAR TO THE DEALERSHIP, AND THEY CONFIRMED THE FAULTY FUEL SENSOR. COST TO REPAIR WAS $612 ' AN OUTRAGEOUS AMOUNT. I DECIDED TO DECLINE THE REPAIR AND JUST TRACK MY NEED FOR GAS FROM THE TRIPOMETER. STILL THIS COULD BE A DANGEROUS SITUATION IF THE GAUGE WERE SHOWING ADEQUATE FUEL BUT THE TANK WAS REALLY EMPTY. HYUNDAI SHOULD ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958587March 4, 2017
STEERING
WHEN DRIVING, THE WHEEL STICKS INTO WHAT IT THINKS IS CENTER .WE MUST USE TWO HANDS TO DRIVE THE CAR AT ALL TIMES AND CLUTCHING THE STEERING WHEEL IS A MUST. WHEN THE WHEEL IS IN THE CENTER POSITION YOU HAVE TO LIGHTLY JERK BACK AND FORTH TO KEEP IT STRAIGHT, EVEN WHEN CHANGING LANES ON THE INTERSTATE. THE VEHICLE DRIVES A LOT LIKE A SUV WITH A REALLY BAD ALIGNMENT, HOWEVER IT DOESN'T NEED ONE ACCORDING TO CARMAX. WE ARE NEWLY WRAPPED IN A 30,000.00 CAR LOAN FINANCED BY CAPITAL ONE AND WE ARE GETTING MORE FEARFUL OF THIS VEHICLE THE MORE WE DRIVE IT. WE DON'T HAVE AS MUCH OF A PROBLEM WITHIN THE CITY LIMITS AT 30 OR BELOW IN SPEED, HOWEVER ANYTHING ABOVE THAT IS GOING TO FEEL VERY NOTICEABLE. I HAVE 29,000 MILES ON THE VEHICLE AND HAVE HAD THE VEHICLE SINCE 2/23/2017. THE VEHICLE WAS PURCHASED FROM CARMAX, A REPUTABLE COMPANY IN BIRMINGHAM, ALABAMA. THE CAR IS BEING FINANCED THROUGH CAPITAL ONE CREDIT. THE 2014 SANTA FE IS WHITE, GLS, 3RD ROW, DRIVE ASSIST. WE SUSPECT THAT WHILE THE CAR HAS DRIVE ASSIST ABILITY (ESPECIALLY IN TURNS) THAT THE VEHICLE ISN'T AWARE WE AREN'T TURNING AS WE PULL THE STEERING WHEEL TO KEEP IT CENTERED IN THE LANE. THUS WE ARE PUSHING THE WHEEL LEFT TO RIGHT TO BALANCE OUT THE WHEEL TO KEEP THE VEHICLE STRAIGHT CONSTANTLY. EXAMPLE: DRIVING ON INTERSTATE 20 HEADING TO THE DOCTORS OFFICE AT UAB KIRKLIN CLINIC AT 8:00 RUSH HOUR TRAFFIC. TRYING TO MAINTAIN THE CENTER POSITION OF THE WHEEL WHILE PULLING THE WHEEL LEFT TO RIGHT TO KEEP IT STRAIGHT. THE WHEEL SEEMS TO PULL TO ONE SIDE OR THE OTHER AND WHILE CHECKING MIRRORS AND FOR OTHER CARS BEFORE GETTING OVER IN ANOTHER LANE, I COULD BE IN ANOTHER LANE WITHOUT EVEN REALIZING IT. I AM AFRAID A POLICEMAN WILL SEE ME AND THINK I AM A DRUNK DRIVER. I HAVE DRIVEN OFF ONTO THE SHOULDER OF THE ROAD A FEW TIMES BY ACCIDENT AFTER LOOKING FOR A SECOND TO CHECK MY SPEED OR CHECK MY GAS GAUGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958613March 4, 2017
FUEL/PROPULSION SYSTEM
INTERMITTENT FAILURE OF FUEL GAUGE SENSOR CAUSED FUEL GAUGE TO SHOW FUEL EMPTY CAUTION LIGHT TO COME IF THE TANK WAS EMPTY OR NOT EMPTY. HAVE RUN OUT OF GAS BECAUSE OF THIS ISSUE. HAVE SEEN ONLINE MANY COMPLAINTS ABOUT THIS PROBLEM WITH 2007 HYUNDAIS. BECAUSE OF THE EXTENSIVE PROBLEM, HYUNDAI SHOULD RECALL THIS AND BEAR THE COST OF THIS EXPENSIVE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958254March 2, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, A LOUD SQUEAKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958268March 2, 2017
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE AT A STOP IN A CONSTRUCTION ZONE, MY FOOT WAS ON THE BRAKE, WHEN THE VEHICLE SUDDENLY ACCELERATED INTO THE VEHICLE IN FRONT OF ME. ALTHOUGH MY FOOT WAS PLANTED HARD ON THE BRAKE, THE ENGINE CONTINUED RACING, AND IT FELT LIKE MY CAR WAS GOING TO PUSH HIS CAR DOWN THE STREET! I SHIFTED INTO PARK AND TURNED THE CAR OFF. LUCKILY THERE WAS ONLY $4,000 WORTH OF DAMAGE TO MY CAR, AND NO ONE WAS HURT. I REFUSED TO DRIVE IT, AND HAD IT TOWED TO THE DEALER. THEY SAID THE COMPUTER SHOWED NO MALFUNCTION, AND IT HAD TO BE DRIVER ERROR. THREE MONTHS LATER, IT DID IT AGAIN TO A LESSER DEGREE, IN AN OPEN AREA. I TURNED THE CAR OFF AGAIN, AND IT WAS FINE UNTIL YESTERDAY. IT HAS BEEN 4 MONTHS SINCE THAT LAST INCIDENT, BUT THIS ONE EVEN WAS WORSE THAN THE FIRST. ONLY THING IS, NOW I KNOW TO PUT ALL MY WEIGHT ON THE BRAKE, SHIFT TO NEUTRAL AND TURN THE CAR OFF AS FAST AS I CAN. THIS ONE FRIGHTENED ME SO BADLY, I WILL NOT DRIVE IT AGAIN. IT IS GOING TO SIT AT THE DEALER UNTIL THEY FIND OUT WHAT TO DO. I CANNOT IN GOOD CONSCIENCE DRIVE IT, SELL IT OR EVEN TRADE IT IN UNTIL I KNOW IT IS SAFE! EVERY TIME IT HAPPENED, THE CAR WAS ON A CITY STREET, STATIONARY, AND HEADING STRAIGHT. THE ENGINE REVS UP SO LOUD, IT SOUNDS LIKE AN AIRPLANE! YESTERDAY I COULD TELL THE PEOPLE IN THE CAR STOPPED NEXT TO ME HEARD IT AND LOOKED AT ME! I HAVE OWNED THIS SANTA FE SINCE IT WAS BRAND NEW, AND PEOPLE TELL ME IT LOOKS LIKE A NEW CAR. I KEEP UP WITH THE RECOMMENDED MAINTENANCE AND ALWAYS TAKE IT TO THE DEALER FOR SERVICE. UNTIL LAST JULY, IT HAS BEEN AN EXCELLENT CAR. THE ACCIDENT I HAD WITH IT WAS THE ONLY ACCIDENT I HAVE HAD IN 50 YEARS OF DRIVING! PLEASE GIVE ME SOME IDEAS ON WHAT TO TELL THE DEALER TO REPLACE, REPAIR OR DISCONNECT. THANKS FOR YOUR HELP!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10958317March 2, 2017
FUEL/PROPULSION SYSTEM
THE FUEL READING FLUCTUATES CONTINUOUSLY WITH INCORRECT READINGS SOMETIMES IT SAYS EMPTY WHEN IT'S FULL OR HAS A SIGNIFICANT AMOUNT OF GAS IN IT. THEN THE CHECK ENGINE LIGHT COMES ON. I TOOK IT TO AN AUTO CARE SHOP TO HAVE THEM USE THEIR COMPUTERIZED SYSTEM TO SEE WHY MY CHECK ENGINE LIGHT IS ON. IT SHOWED THE CODES P0464 AND P0463. THIS IS THE FUEL SENSOR CIRCUIT AND IT IS EXTREMELY DANGEROUS BECAUSE YOU COULD BE DRIVING AND THE GAGE SUDDENLY READS EMPTY AND YOUR CAR SHUTS DOWN. IF YOUR ON THE HIGHWAY AND THIS HAPPENS YOUR DEAD! THIS IS HAPPENING TO SO MANY HYUNDAI SANTA FE'S YET NO ONE IS DOING ANYTHING ABOUT IT. THIS NEEDS TO BE ADDRESSED ASAP OR THERE WILL BE EXTREME CONSEQUENCES! THIS HAPPENS WHEN THE VEHICLE IS IN MOTION WHEN IT'S STATIONARY AND EVERYTIME YOU START THE CAR! IT IS SO DANGEROUS AND I'M AFRAID TO DRIVE MY CAR NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957968March 2, 2017
POWER TRAIN
WHEN YOU FIRST START THE CAR.THEN YOU PUT IT IN DRIVE .THE CAR JERKS A BIT BEFORE SMOOTHING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957764March 1, 2017
ENGINE, UNKNOWN OR OTHER
I HAVE A 2017 HYUNDAI SANTA FE ULTIMATE AND LIKE THE OTHER COMPLAINTS, THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE ESPECIALLY AFTER A STOP, BUMP IN ROAD, SLOWING DOWN, ETC. THE DEALERSHIP HAS HAD THE CAR SEVERAL TIMES TRYING DIFFERENT THINGS SUCH AS TRY A DIFFERENT MODE, RESET TRANSMISSION COMPUTER, ETC. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND FILED A COMPLIANT OPEN BUT I DON'T WANT THE CAR ANYMORE IT HESITATES TOO LONG/TOO MANY TIMES AND SCARES THE CRAP OUT OF ME. IT'S DANGEROUS AND NEEDS A RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957910March 1, 2017
SUSPENSION, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RECOMMENDED THAT A FUEL ADDITIVE BE ADDED TO THE FUEL TANK, BUT THAT DID NOT HELP. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957158February 27, 2017
ENGINE
WHILE ACCELERATING TO MERGE WITH TRAFFIC THE ENGINE STARTING MAKING A STRANGE NOISE. IT CONTINUED TO RUN AND THE NOISE DECREASED, AND SOMETIMES EVEN QUIT. THE NEXT DAY THE NOISE WAS BACK AND WHILE DRIVING DOWN A HILL THE ENGINE DIED AND MY WIFE WAS ABLE TO COAST ONTO AN EXIT RAMP. I WAS ABLE TO GET IT RESTARTED AND DROVE IT TO THE DEALER. THE DEALER STATED WITH THE KNOCKING SOUND AND THEY FOUND METAL IN THE OIL IT WOULD NEED A NEW ENGINE. I COULD NOT AFFORD THE OVER $7,000 ESTIMATE SO I LOADED THE CAR ON A TRAILER AND TOOK IT HOME TO REPAIR MYSELF. WHEN I DISSEMBLED THE ENGINE I FOUND ONE OF THE CONNECTING ROD BEARINGS HAD SPUN AND ALL THE MAIN BEARINGS HAD SIGNIFICANT DAMAGE CONSISTENT WITH METAL DEBRIS ON THE BEARING SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957083February 26, 2017
FUEL/PROPULSION SYSTEM
FUEL SENSOR MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956975February 25, 2017
FUEL/PROPULSION SYSTEM
LOW FUEL LIGHT STAYS ON REGARDLESS OF FUEL LEVEL. THIS IS AN ONGOING COMPLAINT ON THIS MODEL AND NEEDS TO BE RECALLED FOR THE SAFETY OF DRIVERS. THE GAUGE HAS BEEN MOVING PERIODICALLY BUT NOW HAS STAYED AT A CONSTANT "EMPTY STATE" WITH THE WARNING LIGHT ON. LUCKILY WE WERE ABLE TO FILL THE TANK. WE NOW ARE GOING TO MOVE IT THE TANK FROM USING G THE TRIP MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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