Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10949536February 4, 2017
FUEL/PROPULSION SYSTEM
MY CAR STARTED TO DISPLAYED THE FUEL TANK AS EMPTY WHEN IS NOT. UPON TURNING ON THE ENGINE, THE GAS GAUGE LIGHT IS ON AND THE FUEL TANK IS DISPLAYED AS EMPTY. THE GAS GAUGE ON OCCASION ALSO SPORADICALLY FLUCTUATES UP AND DOWN, REGARDLESS OF HOW MUCH GASOLINE IS IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949544February 4, 2017
FUEL/PROPULSION SYSTEM
GAS GAUGE NOT WORKING CORRECTLY. SHOWS EMPTY WITH LIGHT ON AT BOTTOM OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949004February 2, 2017
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY, ENGINE
WHILE DRIVING HOME, MY VEHICLE BEGAN TO MAKE CLUNKING NOISES, WHILE IN THE PROCESS OF EXITING THE HIGHWAY, FOR SAFETY REASONS, THE CAR CUT OFF ON THE EXIT RAMP. BEFORE ATTEMPTING TO RESTART THE VEHICLE; A PASSERBY SHOUTED THAT THE VEHICLE WAS ON FIRE. UPON EXITING THE VEHICLE THE POLICE WERE ON THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS THEN TOWED TO A LOCAL BODY SHOP TO AWAIT A TOW TO MY PLACE OF RESIDENCE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10948919February 1, 2017
SERVICE BRAKES, FUEL SYSTEM, GASOLINE
BROUGHT VEHICLE IN TO SHOP FOR FRONT END NOISE. FOUND NEEDED FRONT BRAKES, PADS, ROTOR, CALIPER. REPAIRED THE ITEMS.THE SHOP ALSO NOTICED AND STATED "HAS A FUEL LEAK AT THE TANK (SHOULD BE A RECALL"). I DON'T FIND ANY RECALL HERE. ANY SUGGESTIONS? I'M NOT MAKING A COMPLAINT, JUST NEED TO KNOW IF THIS IS A RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948662January 31, 2017
TIRES
WHILE DRIVING ON HIGHWAY AT 70MPH THE TIRE PRESSURE LIGHT KEPT BLINKING, SO I PULLED OVER TO THE SHOULDER JUST AS THE TIRE BECAME FLAT. I CALLED A TOW TRUCK I WAS NOT NEAR A TOWN SO IT TOOK AN HOUR FOR SOMEONE TO GET TO ME. HOWEVER THE TIRE WAS REMOVED AND I NOTICED THAT A CHUNK OF TIRE WAS MISSING OFF THE TIRE SMALLER THAN AN INCH HOWEVER YOU COULD SEE DOWN TO THE WIRES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10948737January 31, 2017
ENGINE
4/1/2016: DRIVING ON INTERSTATE I-40 WESTBOUND IN LAS CRUCES IN A CONSTRUCTION ZONE, THE CAR ENGINE DIED, BUT I WAS ABLE TO GET TO SHOULDER. CAR TOWED TO AUTO REPAIR SHOP, BUT PROBLEM COULD NOT BE DIAGNOSED; CAR EVENTUALLY RESTARTED. 2ND ATTEMPT TO DIAGNOSE ON 4/11/16; NONE COULD BE FOUND. CAR STARTED TO MAKE OCCASIONAL LOUD ENGINE NOISE OVER ENSUING MONTHS. I CONTACTED HYUNDAI, AND IN OCTOBER 2016 WAS TOLD TO BRING CAR 100 MILES BACK TO LAS CRUCES, NM (BORMAN AUTOPLEX) FOR FURTHER DIAGNOSIS. BORMAN DIAGNOSED METAL SHAVINGS IN ENGINE (SIMILAR OR IDENTICAL TO PROBLEM FOR THE 470,000 SONATAS WITH METAL SHAVINGS IN THE ENGINE). A FULL ENGINE FAILURE AND ENGINE REPLACEMENT WAS RECOMMENDED. I CONTENDED THAT THE ENGINE SHOULD BE REPLACED FREE OF CHARGE, AS IT WAS A MANUFACTURING DEFECT AND THE VEHICLE DYING WITHOUT NOTICE WHILE BEING DRIVEN COULD PROVE DANGEROUS OR FATAL TO THE DRIVER/PASSENGERS. THE ENGINE FAILED FULLY, AND THE VEHICLE IS NOT DRIVABLE. AGAIN, ISSUE BEGAN 4/1/2016; ENGINE FAILED COMPLETELY 12/28/2016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948349January 29, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL GAUGE NOT WORKING PROPERLY, IT WILL GO FROM SHOWING THERE IS GAS IN THE TANK TO COMPLETELY EMPTY, THEN BACK TO GAS IN THE TANK. THIS HAS LEAD TO THE CHECK ENGINE LIGHT COMING ON. I DON'T WANT TO GET STUCK OUT IN THIS COLD WEATHER WITH AN EMPTY TANK DUE TO A FAULTY FUEL GAUGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948145January 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, SEAT BELTS
CATALYST CONVERTER CALIFORNIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947853January 26, 2017
UNKNOWN OR OTHER
WHILE TRAVELLING HOME FROM WORK EXPERIENCED AN AWFUL SHOTGUN SOUND FROM THE VEHICLE'S SUNROOF, IMMEDIATELY PULLED OVER AND DISCOVER THAT THE PANORAMIC SUNROOF HAD EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947534January 25, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 20 MPH, THE TIRE PRESSURE INDICATOR ILLUMINATED AND THE CONTACT HEARD NOISE FROM THE FRONT TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT COIL SPRINGS PUNCTURED THE FRONT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947099January 23, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE ISSUE STARTED SHORTLY AFTER MY VEHICLE SURPASSED 60,000 MILES. UPON TURNING ON THE ENGINE, THE GAS GAUGE LIGHT IS ON AND THE FUEL TANK IS DISPLAYED AS EMPTY. THE GAS GAUGE ON OCCASION ALSO SPORADICALLY FLUCTUATES UP AND DOWN, REGARDLESS OF HOW MUCH GASOLINE IS IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946634January 20, 2017
ENGINE, POWER TRAIN
ENGINE STALLING AT SLOW SPEEDS. FURTHER, AT SLOW SPEEDS, THERE IS A SIGNIFICANT DELAY OF SEVERAL SECONDS FOR POWER DELIVERY. FOR EXAMPLE, IF DRIVING SLOWLY, SAY AT 5 MPH, AND POWER IS NEEDED IMMEDIATELY (SUCH AS IN AN EMERGENCY OR A LANE CHANGE SITUATION), NOTHING HAPPENS FOR OVER 3 SECONDS WHEN THE ACCELERATOR PEDAL IS DEPRESSED, FOLLOWED BY A DANGEROUS LURCH WHEN POWER IS DELIVERED SUDDENLY. THIS IS A HIGHLY DANGEROUS AND UNACCEPTABLE CONDITION. I SPOKE TO THE DEALER, WHO DISMISSED MY COMPLAINT AND CLAIMED THAT "ALL CARS ARE THE SAME THESE DAYS". THIS IS A REGULAR PROBLEM THAT OCCURS MULTIPLE TIMES EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946640January 20, 2017
POWER TRAIN
I HAVE THE 2017 SPORT 2.0T MODEL, AND I AM EXPERIENCING THE SAME POWERTRAIN ISSUE. WHEN DRIVING AT SLOW SPEEDS, THERE IS A 3-4 SECOND DELAY IF POWER IS NEEDED SUDDENLY. THE POWERTRAIN JUST GOES TO SLEEP AND NOTHING HAPPENS, FOLLOWED BY A SUDDEN, DANGEROUS LURCH. THE SIGNIFICANT DELAY BETWEEN THE TIME THE POWER IS NEEDED AND THE TIME THE POWER IS DELIVERED, MAKES THIS CAR UNDRIVABLE AND HIGHLY DANGEROUS. I'M NOT SURE IF IT IS A TRANSMISSION PROBLEM ( SLOW TO DOWNSHIFT), A SOFTWARE ISSUE, OR A TURBO DELAY, LIKELY ALL THREE COMBINED. THE RESULT IS THAT THE CAR'S PERFORMANCE IS UNACCEPTABLE, AND HIGHLY DANGEROUS. THIS PROBLEM OCCURS DAILY. THIS IS MY THIRD HYUNDAI AND MY FINAL ONE. NEVER HAVE I EXPERIENCED SO MUCH REGRET AT BUYING A CAR; I WANT MY MONEY BACK. IF HYUNDAI DOES NOTHING TO RECTIFY THIS ISSUE (I'M NOT SURE WHAT THEY CAN DO, AS THIS SEEMS TO BE A RESULT OF SHODDY ENGINEERING) I WILL JUST SELL MY CAR JUST TO GET RID OF THIS DANGEROUS VEHICLE AND EAT THE LOSS. MY LIFE AND THAT OF MY FAMILY ARE FAR MORE IMPORTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946424January 19, 2017
AIR BAGS
AIR BAG LIGHT IS ALWAYS ON. DEALERSHIP FOUND CODE B1495. THERE WAS A RECALL FOR THIS PART , FOR THIS YEAR ON OTHER HYUNDAI MODELS. DEALERSHIP TOLD ME IT IS THE SAME "BELT TENSION SENSOR UNIT" ON ALL THESE MODELS. WHY IS NOT THE SANTE FE ALSO INCLUDED IN THE NHTSA RECALL NUMBER 09V-497? THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946150January 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE AND FRONT PASSENGER SIDE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V450000 (AIR BAGS) AND 05V527000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945604January 17, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING DOWN THE STREET AND ALL THE INTERIOR LIGHTS COME AS WELL AS THE REAR TAILGATE UNLOCKS THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945812January 17, 2017
FUEL/PROPULSION SYSTEM
FUEL LEVEL SENSORS FAILED AT 80,000MILES WHILE ON HIGHWAY. CANNOT MONITOR FUEL LEVEL. CHECK ENGINE LIGHT ON. WITH CHECK ENGINE LIGHT ON, VEHICLE FAILS INSPECTION. DEALER QUOTES $800 TO REPAIR. DEALER ACKNOWLEDGES THIS FLAW ENDEMIC TO THIS MODEL. INTERNET CONFIRMS THIS WITH HIGH NUMBER OF COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945878January 17, 2017
ELECTRICAL SYSTEM
DIRECTIONAL WAS BLINKING FAST AND WAS NOT ON THEN SMOKE CAME FROM STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945387January 15, 2017
UNKNOWN OR OTHER
I MOVED TO USA FROM CANADA 8 MONTHS AGO AND I HAVE IMPORTED MY SANTE FE 2007 AT THE SAME TIME. LATER I RECEIVED A CAMPAIGN NOTIFICATION 50CA07 (C0260) FROM CANADA. I HAVE JUST CONTACTED A HUYNDAI DEALER HERE IN GEORGIA USA AND HE TOLD ME THAT MY SANTE HAS TO BE REGISTERED WITH HYUNDAI USA EVEN IF THE CAR WAS IMPORTED. HE SAID THAT UNTIL THEN, HE COULDN'T DO ANYTHING FOR ME. I CONTACTED HYUNDAI USA AND THEY REPLIED: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ADDRESS YOUR INQUIRY REGARDING YOUR IMPORTED 2007 SANTA FE FROM CANADA INTO THE US, AND HAVING THE RECALL CAMPAIGN C0091 COMPLETED. WE UNDERSTAND YOUR EXPERIENCE WITH THE HYUNDAI DEALERSHIP YOU CONTACTED MAY IMPACT HOW YOU PERCEIVE HYUNDAI'S VIEW OF CUSTOMER VALUE AND APPRECIATION. WHILE WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, WE MUST ADVISE THAT WE ARE UNABLE TO DIRECTLY PROVIDE YOU WITH ASSISTANCE DUE TO OUR SCOPE OF SUPPORT BEING SOLELY LIMITED TO THE DEALERSHIPS LOCATED WITHIN, AND THE VEHICLES ORIGINALLY INTENDED FOR SALE AND OPERATION WITHIN THE 50 UNITED STATES OF AMERICA. DUE TO THIS, WE MUST REQUEST THAT YOU PLEASE CONTACT HYUNDAI AUTO CANADA FOR FURTHER ASSISTANCE, AS THEY WILL BE IN THE BEST POSITION TO ASSIST YOU. THE CANADIAN BORDER IS AT 2 DAYS DRIVE + 2 DAYS TO COME BACK + A DAY TO HAVE THE JOB DONE. I EXPECT THEM TO TELL ME THAT MY CAR (WHICH WAS MANUFACTURED IN ALABAMA USA) IS NOT A CANADIAN CAR ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945011January 13, 2017
LATCHES/LOCKS/LINKAGES, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED IN ADDITION, THE CHILD SAFETY LOCKS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS NOT NOTIFIED, BUT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe