Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11141534October 20, 2018
ENGINE
WHILE DRIVING THE 2012 HYUNDAI SANTA FE TO TENNESSEE FROM ATLANTA, WITH MY WIFE AND DAUGHTER AS PASSENGERS, I FELT A HEAVY BUMP ON THE INTERSTATE, AND WONDERED IF A TIRE HAD GONE FLAT. SHORTLY AFTER THIS, I SAW HEAVY SMOKE IN MY REARVIEW MIRROR, LETTING ME KNOW THAT THERE WAS A PROBLEM WITH MY CAR. A PERSON DRIVING IN A LANE TO MY LEFT TOLD ME THE CAR WAS ON FIRE, SO I PULLED OVER IMMEDIATELY. I GOT MY WIFE AND DAUGHTER OUT OF THE CAR, AND WALKED THEM TO A SAFE DISTANCE ABOUT 150 FEET FROM THE CAR. I HAD THE CAR TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT A PISTON (OR PISTONS) HAD BLOWN THROUGH THE BOTTOM OF THE ENGINE, AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. IT WAS TOWED BACK TO MY HOUSE, AND WILL NO LONGER START. THIS WAS THE FINAL FRIDAY IN APRIL 2018. THE VEHICLE WAS IN MOTION, AT A SPEED NEAR 60 MPH, ON I-75 NORTH FROM ATLANTA, DRIVING STRAIGHT AHEAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11141555October 20, 2018
SERVICE BRAKES, SUSPENSION
WELL MY VEHICLE HAS EXPERIENCED THE ABS ISSUE THAT HAS BEEN RECALLED ON OTHER 04 SANTA FES AS WELL AS THE CORROSION FROM ROAD SALT TO THE COIL SPRINGS. THEY ARE CORRODED AND HAVE COMPLETELY SNAPPED. MY CAR IS WITHIN THE YEARS AND MODEL FOR THOSE RECALLS BUT IT IS NOT INCLUDED IN THAT RECALL,BUT I MY VEHICLE IS HAVING THOSE EXACT ISSUES ADDRESSED IN THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141506October 19, 2018
ENGINE, POWER TRAIN
RANDOMLY, FROM A STOP, WHEN ACCELERATING THE ENGINE TEMPORARY STALLS OR HESITATES FOR 1-2 SECONDS. THIS VERY DANGEROUS AND SCARY. IT HAS BEEN HAPPENING SINCE THE CAR WAS NEW AND THE DEALER REFUSES TO RECOGNIZE THE PROBLEM. IT HAS PROBABLY HAPPENED 50 TIMES OR MORE. ONLINE SEARCHES SHOW MANY COMPLAINTS OF THE SAME ISSUE WITH ALL MODELS WITH THE 2.X TURBO ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141366October 18, 2018
UNKNOWN OR OTHER
THE REAR SECTION OF THE PANORAMIC SUNROOF SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING AT APPROXIMATELY 45 MPH ON A SUNNY DAY, TEMPS IN UPPER 50S. THERE WAS A VERY LOUD NOISE FOLLOWED BY CRACKING SOUNDS, INDICATING THAT THE GLASS WAS CRACKING AND SPREADING ACROSS THE PANE. THE GLASS DID NOT FALL THROUGH BUT IS CRACKED ACROSS THE ENTIRE PANE. NO EVIDENCE OF ANY IMPACT FROM ROAD DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141218October 18, 2018
SUSPENSION
WHEN STARTING AND STOPPING THE SUSPENSION MAKES NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141326October 18, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I HAD MY CAR FOR 12 MONTHS I BOUGHT BRAN NEW. IT HAS STALED AND TURN OFF ON ME AT LEAST 5 TIMES. THIS IS A SAFETY ISSUE ESPECIALLY ON THE FREEWAY THE CAR LOSES POWER AND STOPS.THAN BEFORE IT STOPS MAKES A KNOCKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141000October 17, 2018
AIR BAGS
AIR BAG WARNING LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140649October 16, 2018
ELECTRICAL SYSTEM
AFTER SIGNALING LANE CHANGE/TURN FROM HIGHWAY, TURN SIGNAL SWITCH CONTINUED CLICKING WHEN TURN WAS COMPLETED AND TURN SIGNAL WAS IN OFF POSITION. SMOKE WAS COMING FROM THE LEFT FRONT VENT. THE FOLLOWING DAY, STARTED THE VEHICLE, CLICKING CONTINUED, TURN SIGNALS WERE IN THE OFF POSITION, LEFT SIGNAL WAS FLASHING. I REMOVED FUSE BOX COVER INSIDE VEHICLE AND SMELLED THE ODOR OF SOMETHING BURNING. CONTACTED HYUNDAI AND WAS ADVISED THERE IS NO RECALL INVOLVING SIGNALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140655October 16, 2018
ENGINE, VEHICLE SPEED CONTROL
WHEN DRIVING ON A BACK ROAD GOING ABOUT 35-40 MPH, ALL OF A SUDDEN THE RPMS SPIKED WAY UP AND THE CAR STARTED SHAKING. AS I PRESSED THE GAS PEDAL THE CAR WOULD BARELY MOVE BUT THE RPMS WOULD GO EXTREMELY HIGH. EVERY TIME I HAD A STOP LIGHT AND TRIED ACCELERATING ONCE THE LIGHT TURNED GREEN THE CAR WOULD BARELY MOVE AND RPMS WOULD JUST KEEP REVING UP REAL HIGH. I WAS AFRAID I WAS GOING TO GET HIT OR REAR ENDED. HUGE SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140657October 16, 2018
ENGINE
TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING THROUGH THE AIR VENTS. HE THEN OBSERVED FLAMES UNDER THE HOOD. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140712October 16, 2018
STRUCTURE:BODY
IN 2013 THE DRIVERS SIDE REAR DOOR ACTUATOR MECHANISM WAS REPLACED (WARRANTY). IN OCTOBER 2018, THE FRONT DRIVERS SIDE DOOR ACTUATOR MECHANISM WAS REPLACED, AND THE PASSENGER SIDE REAR DOOR ACTUATOR MECHANISM WAS REPLACED. COULD NOT OPEN DOOR FROM THE INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140752October 16, 2018
ENGINE
DRIVING ON INTERSTATE HIGHWAY THE ENGINE HAD A FAILURE AND A ROD WENT THROUGH THE ENGINE BLOCK AND THE OIL DUMP STARTED A FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140455October 15, 2018
SERVICE BRAKES
CHECK ENGINE LIGHT CAME ON AND THE DIAGNOSTIC CODE (P0504) REVEALED THAT IT WAS THE BRAKE LIGHT SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140211October 14, 2018
ENGINE
I PURCHASED MY VEHICLE 2 WEEKS AGO FROM HYUNDAI OF COLUMBIA IN TENNESSEE WHEN THE ENGINE BLEW I WAS DRIVING DOWN THE HIGHWAY IN ALABAMA ABOUT 65 MPH THEN ALL OF A SUDDEN I HEAR A SOUND SIMULAR TO A FAN GAURD PRESSED UP AGAINST THE BLADE THEN WHAT SOUNDED LIKE A CINDER BLOCK HITTING MY CAR THE ENGINE STOPPED AND I COASTED TO THE SHOULDER ON THE 565. I CHECKED THE DIPSTICK THE ONCE HONEY COLORED OIL WAS BLACK WITH METTALIC AND BRASS COLORED SHAVINGS EVERYWERE, I WAS ABLE TO GET IT TOWED BACK TO TENNESSEE. I LET THE DEALERSHIP KNOW WHAT HAPPENED MIKE THE CAR SALESMAN SAID TO BRING IT IN SO THE NEXT DAY MY WIFE, TODDLER, AND I WENT TO THE DEALERSHIP TO HAVE IT DROPPED OFF ORIGINALLY THEY DIDN'T HELP OF PUT IN ANY EFFORT TO HELP US AND THE SALESMAN WAS OFF THAT DAY THE SERVICE ADVISOR BRIAN HE SAID THERE WASNT ANY PAST RECALLS ON THIS VEHICLE AT LEAST WHAT SHOWED UP ON THEIR SYSTEM. MY WIFE LOOKED UP VIN HISTORY AND FOUND THAT IT SUPPOSEDLY HAD ENGINE WORK FOR A RECALL. THE GUY STILL DIDN'T HELP ME EVEN AFTER I TOLD HIM I WILL PAY TO HAVE IT DIEGNOSED. WELL A FEW DAYS LATER CORPORATE CALLED ME AFTER I POSTED THIS STORY ON THIER ADVERTISEMENT THEY HAD FOR A HYUNDAI SONATA FE. CORPORATE MUST HAVE CALLED THE DEALERSHIP AND THIS TIME THEY WERE APOLOGETIC AND FRIENDLY THEY SAID BRING YOUR VEHICLE BACK BACK TO US AND WE'LL HELP YOU UNLOAD IT AND GET IT DIAGNOSED. IT'S ALMOST TWO WEEKS AND STILL HAVEN'T HEARD FROM THE DEALERSHIP NETHER HAS HYUNDAI CORPORATE ABOUT THE DIAGNOSIS. I JUST HOPE THEY FIX THIS ISSUE BECAUSE MY FAMILY AND I NEEDED A DEPENDABLE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139990October 12, 2018
STRUCTURE:BODY
RIGHT SIDE MAIN FRAME RUSTED THREW. CAN NOT PASS STATE INSPECTION. CAR FOR ALL PRACTICAL PURPOSES THE CAR IS TOTALED AND NOT COVERED BY CAR INSURANCE !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139986October 12, 2018
SERVICE BRAKES
WHEN APPLYING BRAKES, THE ABS ACTIVATES ON DRY GROUND AND FEELS LIKE YOU MIGHT NOT STOP. CAR HAS BEEN TEST DRIVEN WITH A COMPUTER ATTACHED TO MAIN COMPUTER AND ALL WHEEL SENSORS ARE WORKING. AT THIS TIME NO ONE CAN FIND OUT WHY THIS IS HAPPENING. I THINK ONE DAY THE BRAKES WILL FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139181October 9, 2018
ENGINE
WAS DRIVING ON THE HIGHWAY AND HEARD A RATTLING/CLUNKING, MY RPM'S SHOT UP AND I COULDN'T ACCELERATE PAST 60. THE CHECK ENGINE LIGHT CAME ON AND THEN SHUT OFF BRIEFLY. THEN ALL OF THE LIGHTS ON MY DASHBOARD CAME ON AND I PULLED OVER BUT HAD NO POWER STEERING. ONCE I PULLED OVER THE CAR BEGAN TO SMOKE SO I TURNED IT OFF. I THEN HEARD A LOUD POP AND SAW A THICK BLACK SMOKE COMING FROM THE HOOD AND WITHIN 30 SECONDS THE FRONT OF MY CAR WAS IN FLAMES. IT IS BELIEVED TO BE AN ISSUE WITH THE ENGINE AND THERE IS THE START OF A CLASS ACTION LAW SUIT ON THIS ENGINE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133468October 5, 2018
FUEL/PROPULSION SYSTEM
VEHICLE FUEL TANK IS ROTTED AND LEAKING FUEL. CALL HYUNDAI AND THEY SAY ITS COVERED UNDER EXTENDED WARRANTY FOR 15 YEARS OR 150000 MILES. I AM OVER ON MILEAGE. THEY SAY NOT COVERED. WHAT DOES MILEAGE HAVE TO DO WITH CORROSION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133382October 4, 2018
STRUCTURE:BODY
AS I COME OUT OF SLOW TURNS OR SLOW DOWN THEN ACCELERATE ON THE HIGHWAY, MY VEHICLE DOES A 1 TO 2 SECOND HESITATION. DURING THIS HESITATION, THE ENGINE IS REVVING BUT THE THE VEHICLE WON'T ACCELERATE. WHEN I COME OFF THE GAS THEN REPRESS IT COMES BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133059October 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PRIDE HYUNDAI AUTO SALES & SERVICE INC (680 HWY 6 W, BATESVILLE, MS 38606, 662-563-5464) FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN) IN 2011, BUT IT FAILED TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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