Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11150843November 11, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
THIS MORNING (11/11/18) I WAS TRAVELING WITH MY WIFE AND KIDS ON HIGHWAY I-290 EASTBOUND APPROX. 60 MPH, WHEN OUR CAR HAS STARTED ACCELERATING WITHOUT ME PRESSING DOWN GAS PEDAL. I HIT THE BRAKES, HOWEVER CAR WAS STILL ACCELERATING AND THE ONLY WAY TO SLOW IT DOWN WAS TO PUT IT ON NEUTRAL (I WAS ALREADY SPEEDING OVER 80MPH). WHEN I DID IT, RPM WERE AT 7000 PER MIN. AND DIDN'T GO DOWN A BIT. I PULLED OVER AND TURN THE ENGINE OFF. WHEN STARTED BACK , ENGINE WAS WORKING AT NORMAL LEVEL RPM'S AND REACTED TO GAS PEDAL MOVEMENT. I'VE DECIDED TO CONTINUE DRIVE TO OUR DESTINATION. AFTER FEW MINUTES OF DRIVE, IT HAPPENS AGAIN! THIS ACCELERATIONS WERE UNINTENDED BY ME AND PUT MY FAMILY AT RISK. IT'S VERY DANGEROUS AND CAN CAUSE ACCIDENT AND EVEN DEATH. MY WIFE IS DRIVING THIS CAR DAILY AND SHE WOULDN'T KNOW HOW TO HANDLE IT IF IT WOULD HAPPENED TO HER. THIS SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150744November 10, 2018
ENGINE
THE HEAD GASKET BLEW AT ~91,000 MILES. IT HAD A DRAGGING/SPUTTERING SENSATION IN IDLE AND THEN BEGAN MAKING A LOUD NOISE AS I WAS DRIVING. DEALER REPLACED THE SHORT BLOCK AND SAID THEY REBUILT THE REST OF THE ENGINE BECAUSE THE LONG BLOCK (THEY ADMITTED THAT THE ENTIRE ENGINE NEEDED REPLACING) WAS ON BACK ORDER FOR 2 MONTHS. IT WAS COVERED BY THE 100,000 WARRANTY. AS IT STOOD, THE SHORT BLOCK TOOK A MONTH TO GET IN. FOUR MONTHS AND ~8,000 MILES LATER, THE CAR AGAIN HAD ISSUES. INITIALLY IT WAS THOUGHT TO BE IN THE ENGINE, AND I WAS TOLD I NEEDED A NEW ENGINE AGAIN. THEN THEY SAID IT WAS THE COOLING GASKET. FINALLY THEY SAID THE COOLANT SYSTEM (WHICH CONNECTS TO THE ENGINE) WAS WARPED AND ALSO NEEDED REPLACING. THEY CLAIMED IT WAS NO LONGER UNDER WARRANTY BUT REPLACED IT ANYWAY IN GOOD WILL. I MAINTAINED IT WAS CONNECTED TO THE EARLIER REPAIR CAUSED BY THE ENGINE MALFUNCTION. ON MY RECEIPT AT PICK-UP, IT SAID THE COOLING HOSES WERE SOFT AND WOULD NEED REPLACING ASAP, BUT NO ONE MENTIONED IT TO ME NOR OFFERED TO FIX IT (ME PAYING OR NOT). I READ IT SEVERAL HOURS LATER AFTER I'D LEFT. I'M OVER 100,000 MILES NOW AND HEARING NEW NOISES. I'M HOLDING MY BREATH UNTIL I CAN TAKE IT IN TO BE CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150343November 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SMOKE CAME FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO SOUTHTOWNE HYUNDAI (7665 US HWY 85, RIVERDALE, GA 30274, (770) 471-1000) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. *TT CONSUMER STATED CAR IS UNDRIVABLE, ENGINE FAILURE OR SMOKE COMING OUT OF THE TAIL PIPE. IT SHOULD BE RECALLED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11149996November 7, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SEAT BELT FAILED TO MAKE AN AUDIBLE SOUND WHEN IT WAS ENGAGED. THE VEHICLE WAS TAKEN TO SPOKANE HYUNDAI (8801 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 922-1450) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V145000 (SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149818November 7, 2018
STEERING
WHILE DRIVING HIGHWAY SPEED, STEERING WHEEL FEELS LIKE IT GETS STUCK WHILE TRYING TO MAINTAIN STEERING. AS YOU TURN THE STEERING WHEEL LEFT TO RIGHT AND RIGHT TO LEFT TRYING TO MAINTAIN LANE IT FEELS LIKE THE STEERING WHEEL CATCHES EACH TIME YOU SLIGHTLY TURN THE STEERING WHEEL AND CAUSES YOU TO OVER CORRECT MAKING IT DIFFICULT TO MAINTAIN LANE. FEEL IT IS A SAFETY ISSUE, ESPECIALLY AT HIGHWAY SPEEDS. THERE HAVE BEEN TIMES WHERE I OVERCORRECTED AND THE CAR VEERED OUT OF ITS LANE. VEHICLE HAS BEEN TAKEN TO DEALER TWICE SO FAR AND THEY SAY THEY CAN'T RECREATE THE SITUATION, EVEN THOUGH I DROVE THE CAR WITH SERVICE PERSON IN IT AND THE "STICKING" OCCURRED WHILE I DROVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149837November 7, 2018
STEERING
WHEN DRIVING THE VEHICLE ON THE HIGHWAY AT SPEEDS HIGHER THAN 60MPH, THE STEERING WHEEL SEEMS TO STICK IN ONE POSITION AND JERK WHEN YOU TRY TO ADJUST THE STEERING IN THE SLIGHTEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145235November 4, 2018
SERVICE BRAKES
"TAKATA RECALL" MY ABS LIGHTS ARE ON AND WILL NOT GO OFF AS WELL AS THE DOWNHILL LIGHT MOVING AND STATIONARY. THE MECHANIC SAID IT IS A SENSOR IN THE LEFT REAR HUB THAT NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144690November 1, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN SHE TURNED THE VEHICLE ON, THE ABS WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT A CODE OF B1513: PASSENGER SEAT BELT DISPLAYED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144766November 1, 2018
POWER TRAIN
DRIVING SANTA FE AT 55MPH AND IT SLOWED TO A STOP. TRANSMISION WAS OUT OF GEAR AND WOULD NOT RE-ENGAGE. CAN NOT DRIVE VEHICLE NOW AS IT WILL NOT GO INTO GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143841October 29, 2018
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT COMES ON WHEN YOU ARE AROUND A HALF A TANK OF GAS AND EVEN IF YOU FILL IT UP IT TAKES IT 2 OR 3 TIMES OF STARTING IT FOR IT TO GO OFF. I'M NOT SURE WHAT IS CAUSING THIS. ALSO THE ESC AND THE ABS LIGHTS HAVE BEEN ON AND WON'T GO OFF. THE BOOK SAYS THE ABS LIGHT IS FOR SERVICE BUT I HAVE HAS IT SERVICED SEVERAL TIME AND IT STILL DOESN'T GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143897October 29, 2018
FUEL/PROPULSION SYSTEM
FUEL SENSOR FAILING. FILL TANK AND SENSOR STAYS AT EMPTY WITH WARNING LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143418October 27, 2018
VEHICLE SPEED CONTROL
VEHICLE ALMOST STALLED WHEN ACCELERATING FROM A SLOW SPEEDS. THIS HAPPENED SEVERAL TIMES IN THE PAST ESPECIALLY WHEN TAKING TURNS . DANGEROUS WHEN TRYING TO MERGE ONTO TRAFFIC LANES . THIS HAPPENED SEVERAL TIMES AND FORTUNATELY DIDN'T END UP IN ACCIDENT . HAPPENS IN DRIVE MODES ECO, NORMAL ..CALLED DEALER AND THEY ARE NOT AWARE OF SUCH AN ISSUE BUT SEVERAL INCIDENTS REPORTED ONLINE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143131October 25, 2018
ELECTRICAL SYSTEM:WIRING
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO SAFETY RECALL DUE TO FIRES AND MELTNG WIRES AND QUESTIONS IF VEHICLE FALLS UDER RECALL. *AS *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142331October 24, 2018
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STARTER FAILED PERIODICALLY. THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT THERE WAS TOO MUCH PAINT ON THE NEGATIVE CONNECTOR TO THE ENGINE FROM BOTH THE PASSENGER AND DRIVER SIDES. AN INDEPENDENT MECHANIC RESOLVED THE FAILURE BY SANDING DOWN THE AREA BY THE CONNECTOR TO METAL ON METAL. THE FAILURE WAS REMEDIED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142355October 24, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
THE HEADLGHTS ON LOW BEAM BLOCK OUT THE TOP 1/3 OF THE HEADLIGHT BEAM AND 2/3 OF THE HEADLIGHT BEAM WHEN THE CAR IS GOING DOWN HILL. THIS EYEBROW EFFECT IS NOT SHOWING WHEN THE HIGH BEAMS ARE ON. IN ADDITION WHEN THE LOW BEAMS ARE IN USE, THE MYVISION ON BOTH SIDES OF THE CAR IS BLOCKED OUT. THIS SEEMS TO BE A COMMON COMPLAINT WHICH HYUNDAI WILL NOT ADDRESS CLAMING THERE IS NO FIX SINCE THE LIGHTS ARE PERFORMING AS DESIGNED. AT THIS POINT IN TIME THEY DO NOT OFFER A REMADY. THIS EYEBROW EFFECT APPEARS WHEN THE CAR IS STATIONARY OR IN MOTION BUT ONLY ON THE LOW BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142147October 23, 2018
UNKNOWN OR OTHER
I BOUGHT THE VEHICLE AUGUST 1 AND DROVE IT HOME, 50 MILES, AT 75+ MPH. IMMEDIATELY I NOTICED A HIGH VIBRATION IN THE RIDE AS WELL AS LOOKING IN THE REARVIEW MIRROR THE CARS BEHIND ME WERE BLURRY FROM THE VIBRATION UNTIL I PLACE A FINGER ON THE MIRROR. I RETURNED TO THE DEALER THE NEXT DAY RELATING TO THE VIBRATION. THEY BALANCED THE FRONT TIRES. I RETURNED HOME AND THE VIBRATION WAS STILL THERE. THE VEHICLE HAS BEEN AT THE DEALER 4 MORE TIMES WITH NO SOLUTION. I HAVE BEEN SUPPLIED WITH A RENTAL FOR A FEW DAYS AND WAS TOLD THE SUV WAS READY. I PICKED IT UP ON A SATURDAY AND ASKED FOR SOMEONE TO GO FOR A RIDE TO SEE IF THE VIBRATION WAS STILL THERE. NO ONE WAS AVAILABLE SO I DROVE IT HOME AND THE VIBRATION WAS STILL THERE. I RETURNED IT TO THE DEALER AND AN HYUNDIA ENGINEER TOOK IT FOR A TEST DRIVE UP TO 70MPH WHICH WAS IN THE CITY AND NOT HIGHWAY DRIVING. I HAD A CONFERENCE CALL WITH THE GM AND WAS TOLD THAT THE ENGINEER SAID ALL OF THE SUVS VIBRATED AND THIS ONE WAS MORE "PRONOUNCED" WHICH WAS NOT IN HIS REPORT TO HYUNDIA WHO I'VE BEEN IN CONTACT. I BELIEVE THIS VIBRATION IS NOT IN THE WHEELS, ONE TIRE WAS REPLACED, BUT MECHANICALLY ELSEWHERE. IT HAS BEEN AT THE DEALERSHIP SINCE 9/25/2018. I BELIEVE THIS SUV TO BE UNSAFE AND THAT OTHER COMPONENTS WILL FAIL. THIS IS MY 3RD SUV AND I'VE NOT HAD ANY PROBLEMS WITH THE FIRST 2. ANOTHER ENGINEER IS SCHEDULED TO INSPECT IT 10/23/2018. I AM A HELICOPTER PILOT AND KNOW WHAT VIBRATIONS CAN DO TO MECHANICAL AND ELECTRICAL COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142268October 23, 2018
ENGINE
I WAS DRIVING ON THE INTERSTATE ON FRIDAY, JUNE 29, 2018 IN MY 2013 HYUNDAI SANTA FE LIMITED 3.3L V6 AND ALL OF A SUDDEN I HEAR SOMETHING SIMILAR TO A SHOTGUN GOING OFF & MY CAR BEGAN TO STALL AND I NOTICED SMOKE & FLAMES FROM THE SIDEVIEW MIRRORS AS I COULDN'T SEE OUT OF THE REARVIEW MIRROR. LUCKILY NO ONE BEHIND ME WAS INJURED BEHIND ME SINCE ENGINE PARTS & SMOKE FROM THE OIL POURING OUT ON THE SIDE OF THE BLOCK. ONCE I WAS ABLE TO PULL OVER ON THE EXIT RAMP I NOTICED MY VEHICLE WAS ON FIRE & LUCKILY I WAS ABLE TO EXTINGUISH THE FLAMES. I CALLED A WRECKER SERVICE & UPON FURTHER INSPECTION I NOTICED A BIG GAPING HOLE IN THE ENGINE BLOCK. MY CAR WAS TAKEN TO THE LOCAL DEALERSHIP CRENSHAW HYUNDAI ON JULY 3, WHERE IT HAS REMAINED & NO ONE HAS CONTACTED ME SINCE. I HAVE CONTACTED THEM ON SEVERAL OCCASIONS & HAVE MET WITH THE SERVICE MANAGER WHO ADVISED ME THAT HYUNDAI INSTRUCTED HIS TEAM TO INSPECT THE VEHICLE FOR NEGLIGENCE ON MY BEHALF WHICH THEY DID NOT FIND AND WAS BACKED UP BY ALL SERVICE RECORDS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11141800October 22, 2018
FUEL/PROPULSION SYSTEM
FUEL GAUGE SHOWS EMPTY, LOW FUEL LIGHT AND CHECK ENGINE LIGHT COMES ON AFTER DRIVING A LITTLE SOMETIMES EVERYTHING GETS TO NORMAL NEXT DAY FUEL GAUGE SHOWS EMPTY OR HALF FULL WHEN IT IS FULL BECAUSE I KNOW I JUST HAD IT FILLED. THERE ARE A LOT OF COMPLAINS ABOUT THIS ONLINE FORUMS.HYUNDAI HAVE TO RECALL THIS PROBLEM THE REPAIR IS VERY EXPENSIVE AND YOU DON'T KNOW EXACTLY HOW MUCH FUEL YOU HAVE IN YOUR TANK ALSO SINCE CHECK ENGINE LIGHT COMES ON YOU CAN NOT PASS STATE INSPECTION. VEHICLE HAS 58000 MILES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141940October 22, 2018
SUSPENSION
REAR DRIVER SIDE TRAILING ARM BADLY RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141634October 21, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CHECK ENGINE LIGHT STAYS ON AFTER A PROFESSIONAL RESET BRAKES LIGHT WONT GO OFF UNLESS I UNHOOK THE BATTERY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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