Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11170331January 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT CALLED MAC HAIK HYUNDAI AT 361-576-1221 (LOCATED AT 4404 N NAVARRO ST, VICTORIA, TX 77904) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE INSPECTED RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170112January 15, 2019
ENGINE
I WAS DRIVING ON A TWO LINE HIGHWAY IN THE COUNTRY AND AS I WENT TO ACCELERATE THE CAR ENGINE QUIT. I COULD NOT RESTART THE CAR. AS I WAS PULLING OFF TO THE SIDE I SAW SMOKE COMING OUT OF THE ENGINE OR HOOD. I GOT MY DAUGHTER AND MYSELF OUT OF THE CAR SAFELY AND ONCE WE STEPPED AWAY FROM THE CAR I SAW AN ORANGE GLOW IN THE ENGINE AND THEN THAT GLOW BURST INTO FLAMES. I WAS IN MOTION AND I WAS DRIVING STRAIGHT WITHOUT TURNING. I BELIEVE I WAS GOING APPROXIMATELY 45 MILES AN HOUR AND ACCELERATED WHEN THE CAR ENGINE DIED. WE DID SMELL GAS AS I WAS PULLING OFF TO THE SIDE OF THE COUNTRY ROAD. I DID NOT HAVE A COLLISION, AN ACCIDENT OR HIT ANYTHING IN THE ROAD. AGAIN, I STARTED TO ACCELERATE AND THE ENGINE DIED. I HAD CONTROL TO GET THE CAR OVER TO THE SIDE OF THE COUNTRY ROAD. I WAS SURROUNDED PRIMARILY BY FARM FIELDS AND NO SIDEWALKS. I WAS ON ROUTE 47 AND I WAS ON THE STRAIGHT PART OF THE HIGHWAY WITHOUT ANY BENDS. I CALLED NINE-ONE-ONE IMMEDIATELY AND THEY DISPATCHED THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT.. THE FIRE WAS EXTINGUISHED AND THE CAR TOWED TO MY PREFERRED AUTO SHOP. THIS HAPPENED ON FRIDAY, JANUARY 11TH, 2019 AT APPROXIMATELY 5:15 P.M. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 16 DEGREES. I HAVE CALLED MY INSURANCE COMPANY AND THEY ARE SENDING OUT SOMEONE TO LOOK AT IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11169989January 14, 2019
ENGINE
MY 2011 HYUNDAI SANTA FE BEGAN TO DRIVE ROUGH ON THE FREEWAY, SLIGHT TUGGING, RATTLING SOUND UNDER THE HOOD AND WOULD NOT ACCELERATE ABOVE 60MPH, CHECK ENGINE AND OIL LIGHT CAME ON. I EXITED THE FREEWAY AND IT STALLED AT RED LIGHT. STARTED IT UP AND THEN STALLED 3 MORE TIMES AT EVERY RED LIGHT ON THE WAY HOME. I ADDED OIL AND MADE SERVICE APPT. BROUGHT IN FOR SERVICE DIED ONCE ON THE WAY AND AGAIN AT THE SERVICE CENTER BUT DID NOT START BACK UP. MECHANIC SAID ENGINE FAILED DUE TO CRANK SHAFT SPUN BEARING. SENSORS DID NOT APPEAR IN ADVANCE SENSORS APPEARED TOO LATE CAUSING DAMAGE TO ENGINE. MY CAR IS ONLY 7 YEARS BOUGHT BRAND NEW OUT OF SHOW ROOM NO PREVIOUS MAJOR ISSUES. MULTIPLE COMPLAINTS ON LINE SHOWING SAME PROBLEM WITH OTHERS. UNACCEPTABLE AND DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166410January 11, 2019
AIR BAGS
TAKATA RECALL : I WOULD LIKE TO KNOW WHY MY AIRBAGS DO NOT NEED TO BE REPLACED OR ARE NOT LISTED FOR RECALL. IN THE SUMMERTIME THIS VEHICLE SITS IN 90 TO 100 OF A TEMPERATURES WITH THE AIRBAG BEING EXPOSED TO THIS HIGH HEAT.. WHEN I DO A VIN SEARCH THE ONLY THING THAT COMES UP IS A RECALL FOR THE HARNESS HITCH WHICH HAS NOT BEEN PERFORMED TO MY VEHICLE BECAUSE IT DOES NOT HAVE A TOW HITCH ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166012January 9, 2019
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 20 MPH AND DROVE SLOWLY. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED NAPLETON HYUNDAI (3703 NORTH LAKE BLVD, LAKE PARK, FL 33403, 888-691-9402), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165253January 4, 2019
STEERING
STICKY STEERING WHEEL WHEN TRAVELING ON STRAIGHT ROADWAYS AND HIGHWAYS ABOVE 40 MPH. I NOTICED A SLIGHT STICK TO THE STEERING WHEEL WHILE TRAVELING ON THE FREEWAY OR ON A STRAIGHT ROAD ABOVE 40 MPH. THIS PROBLEM STARTED AT 15,000 MILES. THE STEERING WHEEL TENDS TO STICK WHEN TRYING TO TRACK STRAIGHT WHICH CAUSES ME TO CONSISTENTLY SWERVE WHILE TRYING TO CORRECT. WE TOOK IT TO THE DEALERSHIP WHERE THEY WERE ABLE TO IDENTIFY THE ISSUE AS A BAD MDPS UNIT (STEERING COLUMN SHAFT ASSEMBLY) PART#56310-2W840. WHILE AT THE SHOP, I DECIDED TO DO SOME RESEARCH ON MY OWN AND FOUND THAT THIS UNIT HAS BEEN IDENTIFIED IN OTHER MAKES AND MODELS AS A BAD UNIT DUE TO A RUBBER COUPLER INSIDE THE MDPS AND HYUNDAI HAS EXTENDED THE WARRANTY ON THESE PARTS. I BELIEVE THAT THERE SHOULD BE AN EXTENDED WARRANTY ON THIS PART BEYOND THE FACTORY WARRANTY FOR THE 2017 HYUNDAI SANTA FE. WE HAVE OWNED THIS CAR FOR 1 YEAR 11 MOS AND IT CURRENTLY HAS 16261 MILES. NOTES FROM DEALERSHIP TECH: " THE STEERING WAS STICKING. THE COLUMN WAS AT FAULT INTERNAL FAILURE. I WAS UNABLE TO ISOLATE WHAT PART OF THE MOTOR DRIVEN STEERING UNIT WAS THE ROOT CUASE OF THE STICKING. ALL PARTS TESTED GOOD BUT I STILL HAD THE ISSUE. I PERFORMED A STEERING WHEEL CALIBRATION AND RESET THE STEERING FEEL ZERO. I REDROVE THE CAR AND NOTED AFTER DRIVING ON A STRAIGHT LEVEL ROAD AND 40-60 MPH SPEEDS THAT WHEN I MOVED THE STEERING LEFT OR RIGHT THAT THERE WAS A NOTICABLE STICKING. BEFORE THE STEERING FELT LIKE IT HAD ASSIST. I REPLACED THE MDPS COMPLETE UNIT RESET THE TOW VARIANT CODED AND DROVE THE CAR AGAIN"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165843January 4, 2019
POWER TRAIN
TAKATA RECALL - ON 12/24/18 I WAS DRIVING WITH MY YOUNG KIDS IN THE CAR AND WE HEARD A LOUD BOOM AND CRAZY SOUNDS. WE PULLED OVER AND HAD THE CAR TOWED AFTER MY DAD SAID THE REAR DIFFERENTIAL WAS COMPLETELY BLOWN APART. THE DEALERSHIP SAID THEYVE NEVER SEEN SUCH A THING AND THOUGHT FOR SURE HYUNDAI WOULD REPAIR WITH A GOOD WILL REPAIR BUT HYUNDAI DECLINED IT. UPON GOOGLING I FOUND OUT THIS IS A COMMON PROBLEM AND IVE EVER BROUGHT THE CAR TO HYUNDAI FOUR TIMES FOR THE SOUNDS AND WAS TOLD IT WAS THE AC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165722January 3, 2019
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THERE'S BEEN ISSUES WITH THE FUEL PUMP AND PRESSURE GAUGE. WE'VE ALREADY HAD THIS PROBLEM REPAIRED 4 TIMES AND STILL SUSPECT THERE'S A LEAK SOMEWHERE. WE CAN SMELL GAS IN THE VEHICLE WHILE/AFTER PUMPING AND AFTER THE CAR HAS BEEN DRIVEN. ALSO, THERE SEEMS TO BE AN ELECTRICAL ISSUE WITH THE HEADLIGHTS WHEN PRESSING ON THE BRAKES, WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165745January 3, 2019
FUEL/PROPULSION SYSTEM
VEHICLE STALLED IN ROAD, ONCE ON LEVEL GROUND EXITING A PARKING LOT GOING STRAIGHT AND IN MOTION CROSSING TRAFFIC AND ABOUT TO TURN LEFT, ONCE ON SLIGHT DECLINE IN MOTION TURNING RIGHT. AFTER SITTING FOR A FEW MINUTES EACH TIME, CAR RESTARTED. HEAVY GAS SMELL IN CAR. FUEL SENDERS HAD BOTH BEEN REPLACED TWICE (SECOND TIME RIGHT AFTER FIRST STALL) BUT FUEL GAGE STILL MALFUNCTIONING. FUEL LEVEL INDICATION UNRELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164481January 2, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE FUELING THE VEHICLE, THE FUEL GAUGE BECAME INOPERABLE AND FAILED TO PROVIDE AN ACCURATE READING. IN ADDITION, WHILE DRIVING, THE CONTACT COULD NOT DETERMINE WHEN THE FUEL WAS LOW. THE VEHICLE WAS TAKEN TO BOCH HYUNDAI (LOCATED AT 391 PROVIDENCE HWY, NORWOOD, MA 02062, (781) 332-4542), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164521January 2, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT FRONT FOG LIGHT INOPERATIVE. DEALER REPLACED HALOGEN BULB. WITHIN A FEW DAYS FOG LAMP OVERHEATED CAUSING BULB SOCKET AND LENS BULB HOLDER TO COMPLETELY MELT DOWN CAUSING BULB TO FALL DOWN ONTO THE INSIDE OF THE RIGHT FRONT BUMPER AND BURNED TWO HOLES THROUGH BUMPER ALMOST CAUSING A FIRE AS BULB WAS STILL FUNCTIONING. NO CIRCUIT BREAKERS OR FUSES BLEW. DEALER STATES THIS HAS HAPPENED BEFORE TO OTHER VEHICLES AND NOW DEALER NEEDS TO REPLACE BOTH SOCKET & WIRING AND COMPLETE LENS BODY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11164542January 2, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
MY VEHICLE IS A 2012 HYUNDAI SANTA FE WITH 131,000 MILES. I WAS DRIVING ON THE HIGHWAY TRAVELING ABOUT 65 MPH AND LOST POWER STEERING, POWER BREAKS, AND SPEED CONTROL. MY CAR BEGAN TO SLOW AND WOULD NOT ACCELERATE AND WAS DIFFICULT TO STEER. FORTUNATELY I HAD ENOUGH POWER/SPEED STILL TO GET OVER INTO THE BREAKDOWN LANE. I WAS ABLE TO USE MY DIRECTIONALS AND HAZARD LIGHTS ONCE ON THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND ATTEMPTED TO START IT AGAIN SEVERAL TIMES WITHOUT SUCCESS. THE CHECK ENGINE LIGHT WAS ON, AS WAS THE OIL LIGHT AND BATTERY LIGHT. THERE WAS NO DISCERNIBLE WARNING THAT WOULD HAVE INDICATED AN IMPENDING ENGINE FAILURE. I HAD ALREADY DRIVEN 75 MILES OF MY TRIP AND IT SIMPLY STOPPED RUNNING. IN THE MIDDLE OF THE HIGHWAY! THE CAUSE OF THE PROBLEM IS UNKNOWN TO ME AND CURRENTLY UNKNOWN TO MY MECHANIC. I HAD TO HAVE MY CAR TOWED 50 MILES TO THE MECHANIC. GETTING IT TO A DEALER WOULD HAVE BEEN EVEN FATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164349January 1, 2019
AIR BAGS
THE AIR BAG LIGHT HAS BEEN ON FOR A FEW WEEKS. I WENT ONLINE AND DISCOVERED THAT THERE ARE NUMEROUS COMPLAINTS REGARDING THE AIR BAG LIGHT. THERE ARE ALSO DIFFERENT REASONS FOR THIS OCCURRENCE. IS THERE A RECALL FOR THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164077December 30, 2018
STRUCTURE:BODY
SUNROOF EXPLODED DRIVING AT SPEED LIMIT ON FREEWAY,DRY,CLEAR,NO SNOW,NO VEHICLES NEAR,ESP IN FRONT OF VEHICLE.LOUD BANG,THOUGHT TIRE BLEW OUT,PULLED OVER,SAW ROOF GLASS BROKEN.WIND SCREEN WAS FORWARD,SO NO GLASS PARTICLES RAINED DOWN,BUT THIS IS SAFETY HAZARD AS L OFTEN DRIVE MY CHILDREN & GRANDCHILDREN IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163936December 29, 2018
STEERING, SUSPENSION
TIE ROD AND FRONT SUSPENSION. WHEN TURNING IT MAKES A CLUNKING SOUND . I'VE HAD TO GET SUSPENSION AND TOE ROAD CHANGED 3 TIMES WITHIN 6 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163465December 26, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
OCCASIONALLY STALLS WHEN STOPPED & TAKE OFF & TURN RIGHT OR LEFT AT A SLOW SPEED..ONE T IME DIED COMPLETELY ABLE TO PULL OVER & RESTART ENGINE. HAPPENS ON CITY STREETS. THE DATES IT STALLED ARE 9-14-18 10-5-18 10-18-18 11-16-18 11-28-18 12-04-18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162950December 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT HEARD A KNOCKING AND PINGING NOISE. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, RESTARTED IT, AND THE NOISES CONTINUED WHILE DRIVING 65 MPH. THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) WHERE METAL SHAVINGS WERE FOUND IN THE OIL PAN. THE DEALER STATED THAT THERE WAS NO RECALL, BUT WERE REVIEWING ALL MAINTENANCE RECORDS TO SEE IF THEY WOULD REPAIR THE VEHICLE VIA THE CURRENT WARRANTY. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162841December 20, 2018
ENGINE
ENGINE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162449December 19, 2018
ELECTRICAL SYSTEM
DOOR LOCKS KEEP LOCKING AND UNLOCKING. HAS NOT STOP DOING THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162157December 18, 2018
SUSPENSION, WHEELS
I CAN HEAR A STRONG RUBBING AGAINST THE TIRE WHEN I COME TO SLOW DOWN AND STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe