Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11180859February 18, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE DRIVING AT 7:30PM ON A BACK ROAD ON A SATURDAY, BOTH OF MY HEADLIGHTS WENT OUT AT THE SAME TIME. I PULLED ONTO A DIRT DRIVEWAY AND TURNED MY CAR OFF AND NOTICED THEY CAME BACK ON. I HAD TO HAVE IT TOWED BACK HOME AND TOOK IT TO THE DEALERSHIP ON MONDAY. THEY REPLACED A FUSE BOX, AND I PICKED MY CAR UP. ABOUT A WEEK AND A HALF LATER, IT HAPPENED AGAIN WHILE I WAS DRIVING AT NIGHT. IN ADDITION THIS TIME, MY SEAT WARMERS WOULD COME ON FOR ABOUT 30 SECONDS, AND THEN SHUT OFF. I TOOK IT BACK UP TO THE SAME DEALERSHIP WHERE I BOUGHT IT. THEY HAD IT FOR 2 WEEKS. THEY JUST REPLACED THE FUSE AND DROVE IT OVER 20 MILES TRYING TO GET IT TO GO OUT AGAIN AND COULDN'T. I PICKED MY CAR BACK UP. A DAY AND A HALF LATER, BOTH MY HEADLIGHTS WENT OUT AGAIN DURING THE MIDDLE OF THE DAY. I NOTICED THIS BECAUSE IT WAS RAINING AND I COULDN'T GET MY WIPERS TO WORK. I KEPT TRYING MY WIPERS, AND THE ONLY SETTING THEY WOULD WORK ON WAS THE 3RD SPEED SETTING. I TRIED MY LIGHTS AND MY SEAT WARMERS AGAIN, AND NO LUCK. I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP, AND THEY SAID THEIR SERVICE DEPARTMENT WAS CLOSED ALREADY (3:00PM) AND THEY COULDN'T DO ANYTHING UNTIL MONDAY, SO I DROVE IT HOME. TOOK IT BACK UP THERE ON MONDAY, EXPLAINED THAT THIS WAS THE 3RD TIME THIS HAS HAPPENED, AND IT NEEDS TO BE FIXED BECAUSE IT'S A MAJOR SAFETY HAZARD. THEY HAD IT FOR A WEEK OR SO AND CALLED ME AND SAID THEY REPLACED THE FUSE ONCE AGAIN, AND DROVE IT OVER 215 MILES AND COULDN'T GET THE CAR TO DUPLICATE THE ISSUE. THEY SAID MY CAR HAD THEM STUMPED. THEY TOLD ME THEY WERE CONFIDENT IT WAS GOING TO BE OKAY. I LEFT, AND LESS THAN 24 HOURS AFTER I GOT THE CAR, I WAS DRIVING AT 7:00PM AND THEY WENT OUT AGAIN, THIS TIME AN HOUR AWAY FROM MY HOUSE. I DON'T KNOW WHAT TO DO BECAUSE THIS IS A SCARY ISSUE, AND THEY CAN'T SEEM TO FIND THE PROBLEM AND FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179770February 13, 2019
ELECTRICAL SYSTEM, ENGINE
CAR COMPLETELY SHUT DOWN WHILE DRIVING AT A SLOW SPEED TURNING RIGHT FROM A STOP SIGN, WAS LUCKY TO BE ABLE TO PULL OVER TO SIDE OF ROAD. ALL ELECTRICAL/COMPUTER SHUT DOWN, ENGINE CUT OFF. RESTARTED BUT ENGINE SPUTTERS, FEELS LIKE IT IS TRYING TO SHIFT GEARS WHILE STILL IN PARK. IT WAS A VERY UNSAFE SITUATION. WAS NOT ABLE TO GET STARTED TO DRIVE HOME. ONE WEEK EARLIER I NOTICED THE COMPUTER ACTING UP WHEN I FIRST STARTED UP, BUT RESTATED AND DROVE ANYWAY (NO PROBLEM THAT TIME WHILE DRIVING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179857February 13, 2019
ENGINE
WHILE DRIVING ON CITY STREET AT ABOUT 40 MPH, A KNOCKING SOUND WAS HEARD FROM THE ENGINE. AFTER DRIVING ANOTHER 5 MILES THE NOISE BECAME LOADER AND THE ENGINE CHECK LIGHT CAME ON. TOOK THE VEHICLE TO THE DEALERSHIP (HYUNDAI OF COOL SPRINGS, FRANKLIN, TN) FOR SERVICE. AFTER SEVERAL DAYS WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THEY FOUND SLUDGE AND METAL SHAVINGS INSIDE THE ENGINE AND OIL PAN. HYUNDAI WAS NOTIFIED OF THE PROBLEM AND DENIED THE CLAIM. THE DEALERSHIP CHANGED THE OIL AND TOLD ME I WOULD HAVE TO PAY FOR A NEW ENGINE. VEHICLE HAS APPROXIMATELY 68,000 MILES. STILL UNDER WARRANTY. CAN NO LONGER DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176511February 12, 2019
POWER TRAIN
I PARKED MY CAR PARALLEL TO THE CURB ON A CITY STREET. I MOVED THE SHIFTER FROM "DRIVE" TO "PARK". I DID NOT TURN OFF THE ENGINE BECAUSE I WAS ONLY GOING TO GET OUT FOR A FEW SECONDS TO OPEN THE DOOR BEHIND ME TO LET SOME SENIOR CITIZENS TO GET IN THE CAR. I RELEASED MY SEAT BELT BUCKLE AND PROCEED TO OPEN THE DRIVER-SIDE CAR DOOR. AS SOON AS MY FEET WERE ON THE GROUND AND MY BODY WAS OUTSIDE OF THE CAR, THE CAR STARTED TO MOVE IN REVERSE DIRECTION. THE CAR WAS MOVING FAIRLY QUICKLY BECAUSE WITHIN A SPLIT SECOND, I WAS KNOCKED TO THE GROUND BY THE CAR DOOR WITH THE LEFT FRONT WHEEL ON TOP OF MY LEFT FOOT. THE WHEEL PROCEEDED TO ROLL OVER MY LEFT ANKLE, LEG, THIGH, HIP, ABDOMEN, CHEST, AND FINALLY MY RIGHT UPPER ARM AND SHOULDER JOINT. THE CAR CONTINUED TO TRAVEL IN REVERSE BY JUMPING THE CURB ONTO THE SIDE WALK AND FINALLY STOPPED BY HEAVY BUSHES IN FRONT OF A BUILDING. UPON INSPECTION, THE SHIFTER HAD SLIPPED INTO THE "REVERSE" POSITION. BASED ON THE GRADIENT OF THE ROAD SERVICE WITH THE ENGINE RUNNING, THE REMOVAL OF MY FOOT ON THE BRAKE WOULD HAVE IMMEDIATELY ALLOWED THE CAR TO MOVE BACKWARD HAD THE SHIFTER WAS IN REVERSE WHICH WOULD MAKE EXITING MY WHOLE BODY OUT OF THE CAR WITHOUT NOTICING CAR MOVEMENT VERY UNLIKELY IF NOT IMPOSSIBLE, PARTICULARLY FOR A 72 YEAR OLD MALE WHO IS RECOVERING FROM AN OPEN HEART SURGERY AND TWO BRAIN SURGERIES. THE SHIFTING MECHANISM AND THE ASSOCIATED CONTROL MUST BE FAULTY RESULTING IN THE "FALSE PARK" POSITION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11176348February 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE. THE SOUND MADE IT DIFFICULT FOR THE DRIVER TO CONCENTRATE ON THE ROAD. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRED BEANS HYUNDAI (1106 E LINCOLN HWY, LANGHORNE, PA 19047), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176011February 10, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, SUSPENSION
ABS TCS TRACKING SYSTEM TURNS OUT WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175886February 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
BRAKE LIGHTS REMAIN ON, STABILITY CONTROL IS TURNED OFF AND CRUISE CONTROL DOESN'T WORK. THIS IS A SAFETY HAZARD TO VEHICLES FOLLOWING, A LACK OF VEHICLE STABILITY CONTROL, AN INABILITY TO MAINTAIN A CONSTANT SPEED ON THE FREEWAY. THERE HAS BEEN A HISTORIC RECALL ON THIS ISSUE - BUT NOT FOR THIS SPECIFIC VIN. THIS VEHICLE OBVIOUSLY IS USING THE SAME DEFECTIVE PART. BATTERY RUNS DOWN AND VEHICLE WON'T START UNLESS BATTERY IS DISCONNECTED (DUE TO BRAKE LIGHTS REMAINING ON)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175139February 8, 2019
ELECTRICAL SYSTEM
VEHICLE HAS INTERMITTENT STARTING ISSUES. STARTS WHEN IT WANTS TOO. CAR IS ONLY 18 MONTHS OLD 17,100 MILES. 2 DAYS IN ROW CAR WOULDN'T TURN OVER BUT EVERYTHING IN THE CAR WORKED. LIGHTS, RADIO, POWER WINDOWS ETC. COMPUTER WASN'T DETECTING KEY THAT WAS IN MY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174293February 4, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR IS SHAKING WHEN THE VEHICLE GETS UP TO AROUND 60 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174366February 4, 2019
ENGINE
THE CAR SHUTS OFF WHILE DRIVING. NO PRE-WARNING OR ALERT BEFORE IT HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173881February 4, 2019
FUEL/PROPULSION SYSTEM
MY 2.0T ENGINE WHICH I HAVE MAINTAINED RELIGIOUSLY PER THE FACTORY SEVERE SERVICE SCHEDULE WITH SYNTHETIC OIL FAILED WITHOUT WARNING DRIVING AT NIGHT ON THE HIGHWAY. THIS ALMOST RESULTED IN A COLLISION AND WAS ABLE TO EVENTUALLY PULL TO THE SIDE OF THE ROAD WITH WHAT LITTLE MOMENTUM I HAD. THIS WAS A DANGEROUS SITUATION AND I FEEL SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173700February 2, 2019
SERVICE BRAKES
BREAKS LOCK UP WHILE DRIVING BAD SMELL CAR WONT MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173339January 31, 2019
STEERING
ON AT LEAST 2 OTHER OCCASIONS AND WHEN DRIVING THE VEHICLE, A WARNING SHOWS UP IN THE SPEEDOMETER AREA ALONG WITH A WARNING LIGHT COMING ON. THE WARNING STATES: "CHECK BLIND-SPOT WARNING (BCW) SYSTEM". THE WARNING ONLY TURNS OFF AFTER THE VEHICLE HAS BEEN TURNED OFF AND NOT AGAIN STARTED FOR SEVERAL HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173180January 30, 2019
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING THE ENGINE WOULD DECELERATOR THEN CUT OUT. I CAN BE ON THE HIGHWAY GOING SPEED LIMITS OF 70 OR ON A SIDE STREET GOING 30 OR UNDER. IT EVEN HAPPENED WHEN I PULLED OUT OF MY DRIVE WAY AND DROVE DOWN MY STREET (4 HOUSES DOWN) AND GOT TO MY CUL-DE-SAC AND ALL POWER SHUT DOWN. NEIGHBOR HAD TO STOP TO AVOID HITTING ME BECAUSE I WAS ROLLING AND COULD NOT STOP. ALL POWER TO STEERING WHEEL AND BRAKES WOULD BE NON OPERATIONAL. I HAVE TO MANUALLY PULL THE WHEEL TO ONE SIDE TO AVOID TRAFFIC, CAUSING AN ACCIDENT, OR FROM BEING HIT BY HEAD ON TRAFFIC. THE FIRST OCCURRENCE WAS IN FEBRUARY OF 2017 AND THE MOST RECENT WAS JANUARY 18TH ON MY WAY HOME FROM WORK. IT HAS HAPPENED TO US OVER A DOZEN TIMES AND FOUND BLOGS THAT STATE THAT HYUNDAI DENIES THAT THIS IS HAPPENING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11172042January 25, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO SUBURBAN HYUNDAI (1814 MAPLE LAWN, TROY, MICHIGAN) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) IN 2017, BUT THE FAILURE PERSISTED. IN ADDITION THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK AND WAS VERY DIFFICULT TO SWITCH FROM THE PARK POSITION. THE FAILURE WOULD NORMALLY OCCUR WHEN THE VEHICLE WAS NOT DRIVEN FOR SEVERAL DAYS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171794January 24, 2019
STEERING
STEERING COLUMN HAS STARTED TO MAKE NOISE WHEN GOING OVER LANE DIVIDERS AND OTHER BUMPS IN THE ROAD SOMETHING IS EITHER LOOSE OR BROKEN. STARTED AROUND 70,000 MILES. AFTER READING OTHER COMPLAINTS (HERE) I'M TAKING IT TO THE DEALER FOR REPAIR IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171306January 22, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. WHEN THE CONTACT SHIFTED THE GEAR IN REVERSE, THE VEHICLE ACCELERATED BACKWARDS ON ITS OWN. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE DRIVER THEN SHIFTED INTO THE DRIVE POSITION AND THE FAILURE RECURRED. AS A RESULT, THE VEHICLE DROVE FORWARD THROUGH THE NEIGHBOR'S FENCE BEFORE CRASHING INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DRIVER STATED THAT THE BRAKES WERE INOPERABLE DURING THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 155,000. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11170889January 19, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FOR THE LAST YEAR, MY FUEL GAUGE HAS BEEN MALFUNCTIONING. AT FIRST, IT ONLY HAPPENED EVERY ONCE IN A WHILE, BUT ONCE I GOT TO ABOUT 8 MONTHS, THE GAUGE HAS CONSTANTLY TOLD ME THE WRONG FUEL LEVEL. I HAVE ASKED A MECHANIC ABOUT IT AND IT IS THE FUEL LEVEL SENSORS LOCATED IN THE GAS TANK THAT ARE MALFUNCTIONING. APPARENTLY, THIS IS A PROBLEM WITH MANY OF THE SANTA FE'S THAT WERE BUILT AROUND THAT TIME. I HAVE A LOW MILEAGE VEHICLE. IT WAS BOUGHT IN 2016 WITH 22,000 MILES. THE GAS GAUGE PROBLEM STARTED AROUND 40,000 MILES AND ONLY HAPPENED A FEW TIMES. THE CONSTANT CHECK ENGINE LIGHT ILLUMINATION AND CONSTANT MALFUNCTION OF THE GAS GAUGE STARTED AT 50,000 MILES AND I AM NOW AT 60,000 MILES. THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY AND WHILE I AM DRIVING IT. I HAVE TO KEEP A FULL TANK AT ALL TIMES JUST DO I DON'T RUN OUT IF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170766January 18, 2019
FUEL/PROPULSION SYSTEM
MY 2014 SANTA FE SPORT HAS A STRONG GASOLINE ODOR IN THE CABIN BUT IT CAN ALSO BE SMELLED OUTSIDE THE CAR. THE SMELL IS THE HIGHEST WHEN THE CAR IS TURNED OFF AND SITS FOR A SHORT TIME. THE ODOR IS SO STRONG THAT THE SERVICE TECH HAD TO GET OUT OF THE CAR SO THE ODOR COULD DISSIPATE. I HAVE HAD IT TO THE DEALER TWICE TO BE LOOKED AT AND THEY COULD NOT FIND AN ISSUE. THEY DEFINITELY COULD SMELL THE ODOR WHEN IT WAS DROPPED OFF. THEY DROVE IT FOR A SHORT DISTANCE BUT I DON'T BELIEVE IT WAS FAR ENOUGH FOR THE PROBLEM TO SHOW UP. THIS ONLY SEEMS TO HAPPEN WHEN THE TEMPERATURE IS ABOUT 90 DEGREES OR HOTTER. IT HAS NOT BEEN AN ISSUE SINCE THE TEMPERATURES HAVE COOLED DOWN AND IT WAS NOT AN ISSUE WHEN I BOUGHT IT DECEMBER 2017. IT WAS REAL BAD AT TIMES LAST SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170497January 17, 2019
ENGINE
WAS DRIVING ON HIGHWAY AND MY 2.4L ENGINE JUST STOPPED AND IT WAS TOWED HOME THE TIMING BELT IS CHEWED UP. FROM MY UNDERSTANDING THIS IS HAPPENING TO A LOT OF THESE ENGINES THE 2.4L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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