Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11204445April 29, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR HAD THE BRAKE LIGHT SWITCH REPAIRED IN 2013 BEFORE I OWNED THE VEHICLE UNDER RECALL 13V113000. NOW THE BRAKE LIGHT SWITCH HAS FAILED AGAIN. I FIRST NOTICED THE ISSUE WHEN I WENT TO START MY CAR AND COULD NOT PUT THE CAR IN REVERSE. THIS HAPPENED SEEMINGLY OUT OF NOWHERE AFTER THE CAR HAD BEEN PARKED AND OFF FOR ABOUT 10 MINUTES. MY BRAKE LIGHTS, ELECTRONIC STABILITY CONTROL, AND CRUISE CONTROL DO NOT WORK AND I CANNOT SHIFT THE TRANSMISSION. WHEN I CALLED HYUNDAI I WAS TOLD THAT THE PART WAS REPLACED IN 2013 SO THERE IS NO LONGER A RECALL OPTION, EVEN THOUGH THE PART IS FAILING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204475April 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
HYUNDAI RECALLS SANTA FE FOR ALTERNATOR OIL LEAK.SANTA FE CROSSOVER TO FIX AN OIL LEAK, CAUSED BY A FAULTY VALVE COVER GASKET, THAT COULD AFFECT ALTERNATOR PERFORMANCE..DEALER SAID THEY WONT HONOR THE RECALL CAUSE ITS OUT OF WARRANTY.ALSO THE COIL WAS NOT REPLACED AND A RECALL WAS SENT OUT ALSO ON COIL SPRING. THE WONT HONOR THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204484April 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DECELERATING DOWN A HILL, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTHTOWN HYUNDAI (3675 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6536), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE CONSUMER STATED THAT THE VEHICLE ACCELERATED UNCONTROLLABLY AND PULLED OFF TO THE SIDE OF THE ROAD AND TURNED OFF. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204514April 29, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE ON A HIGHWAY RUNNING AT 75 MPH MY "ESC OFF" LIGHT CAME ON AS WELL AS MY "CHECK ENGINE" LIGHT AT THE SAME TIME. AS SOON AS THESE LIGHTS TURN ON I CAN NO LONGER ACCELERATE AND MY VEHICLE SLOWLY COMES TO A STOP. DURING THIS TIME, EVERYTHING ELSE INCLUDING BRAKES, SIGNAL LIGHTS, RADIO AND ALL OTHER FEATURES SEEM TO BE FUNCTIONAL WITH THE EXCEPTION OF THE ACCELERATION PEDAL WHICH DOES NOTHING. WHEN THE VEHICLE COMES TO A STOP AND I PUT IT INTO PARK, THE ENGINE SEEMS TO HICCUP A LITTLE BIT AS IT SITS UNTIL I TURN THE VEHICLE COMPLETELY OFF AND RESTART IT. AFTER DOING SO, THE VEHICLE ACTS COMPLETELY NORMAL WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT BEING ON. THIS HAS HAPPENED MULTIPLE TIMES WITH INCREASING FREQUENCY. IT HAPPENS ON CITY STREETS AND HIGHWAYS AND IT DOESN'T SEEM TO BE A MECHANICAL ISSUE. THIS IS POTENTIALLY VERY DANGEROUS SO THAT IS WHY I AM FILING A FORMAL COMPLAINT. I HAVE ALSO NOTICED THAT THERE ARE MANY OTHERS ON HERE THAT HAVE FILED THIS EXACT COMPLAINT AND THIS NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204635April 29, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS MAKING A LEFT TURN ON TO A STREET GOING UPHILL AND MY 2017 HYUNDAI SANTE FE SPORT AWD ULTIMATE HESITATED FOR APPROXIMATELY 10 SECONDS. WHEN I PRESSED THE GAS I COULD NOT GET SPEED. MY TRACTION LIGHTS BLINKED ON AND OFF. I HAD TO FLOOR THE GAS TO GAIN SPEED. THIS IS EXTREMELY DANGEROUS. I COULD HAVE BEEN T- BONED OR HIT FROM BEHIND IF THERE WAS TRAFFIC ON THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204241April 28, 2019
STEERING
SITCKY STEERING WHEEL. AT HIGHWAY SPEEDS THE STICKY STEERING WHEEL IS VERY PROMINENT, INFACT GETS PROGRESSIVELY WORSE AFTER 50 MILES PER HOUR, VERY PRONOUNCED AT 70. VEHICLE WOULD SWAY TO THE LEFT OR RIGHT FIRST, WHEN PRESSURE IS APPLIED TO GET THE TIRE POINT TO THE CENTER, THE STEERING WHEEL INSTEAD OF GETTING TO THE DEAD CENTER WOULD OVER CORRECT AND MAKE THE WHEEL SLIGHTLY POINT TO THE OPPOSITE SIDE. AND THIS WOULD REPEAT. THE STEERING WHEEL FEELS STICKY OR NOTCHY, THAT IT GETS STUCK IN SLOTS AROUND INSTEAD OF MOVING SMOOTHLY AROUND. THIS CAUSES NOT JUST DRIVER FATIGUE, BUT IS EXTREMELY DANGEROUS CONSTANTLY THROWING THE CAR OF OUT OF THE LANE. I REPORTED THIS TO THE SERVICE CENTER AN YEAR BACK, AND WHEEL ALIGNMENT WAS RECOMMENDED, BUT THE ISSUE HAS ONLY GOTTEN PROGRESSIVELY BAD NOW. WILL BE GOING TO DEALER BACK AGAIN TO SEE IF THIS CAN BE FIXED. BUT WHEN I GOOGLED ABOUT THIS ISSUE SO MANY OTHER PEOPLE ARE ALSO ENCOUNTERING THE SAME PROBLEM, FOR MANY STEERING COLUMN WAS REPLACED AND YET WAS NOT RESOLVED. HYUNDAI MUST PERFORM A RECALL ON THIS VOLUNTARILY, AND FIND A FIX FOR THIS HIGHLY DANGEROUS SAFETY PROBLEM. THIS IS NOT A SIMPLE OLD CAR WORN OUT PROBLEM, MY CAR HAD FAR LESS THAN 20K MILES WHEN I INITIALLY REPORTED IT, AND NOW CLOSE TO 30K, AND THE CAR IS JUST TWO YEARS OLD, JUST DRIVEN ON HIGHWAY. IF IT WAS A LEASE, I WOULD HAVE JUST HANDED IT BACK AND FORGOTTEN ABOUT IT, UNFORTUNATELY WE BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204277April 28, 2019
AIR BAGS
TAKATA RECALL I WAS JUST MADE AWARE OF THE AIRBAG RECALL. EVER SINCE I'VE HAD THIS VEHICLE, 7+ YEARS, THE AIRBAG WARNING LIGHT STAYS ON. FOR THE FIRST FEW YEARS I TOOK IT TO THE DEALER SERVICE JUST BEFORE INSPECTION BY THE STATE OF NJ SO IT COULD PASS INSPECTION BUT IT ALWAYS CAME BACK ON A WEEK OR SO LATER. IT HAS REMAINED ON FOR ALL THESE YEARS WHEN STATIONARY & MOVING BUT I PUT IN A DATE SEVERAL YEARS AGO APPROXIMATING WHEN IT FIRST HAPPENED. I'M SURE WHEN I TRADE IT IN THIS YEAR, IT WILL CAUSE THE TRADE-VALUE TO BE LOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204279April 28, 2019
ENGINE
IN FEBRUARY 2019 WHILE DRIVING DOWN A HIGHWAY WITH 5 OCCUPANTS IN THE CAR, I WAS FLAGGED DOWN BY ANOTHER DRIVER WHO NOTICED SPARKS COMING FROM UNDER MY VEHICLE. I PULLED OVER AND IMMEDIATELY THE CAR SHUT DOWN. IT WAS TOWED AND LATER DETERMINED THAT THE ENGINE HAD BLOWN AT 88,000 MILES. EVEN THOUGH THE VEHICLE GAVE NO PRIOR INDICATION OF LOSS OF OIL PRESSURE OR ANY ISSUES WITH THE STATUS OF THE ENGINE, THE HYUNDAI WARRANTY GROUP TURNED DOWN THE CLAIM STATING THAT MAINTENANCE LEVEL WAS NOT FOLLOWED TO THEIR SPECIFICATIONS. I NOTICED THAT HYUNDAI HAS EXPERIENCED SIMILAR ISSUES WITH SEVERAL OTHER RECALLED ENGINES IN THEIR PRODUCT GROUP. I HAVE SPOKEN NUMEROUS TIMES TO BOTH HYUNDAI AND THE DEALER TO WORK OUT A COMPROMISE TO REPAIR THE VEHICLE WITHOUT ANY SUPPORT FROM EITHER. I HAVE OWNED VEHICLES FOR OVER 40 YEARS, WITH MY LAST ONE REACHING OVER 250K MILES AND HAVE NEVER HAD A ENGINE BLOW. I CAN'T BELIEVE THIS IS AN ACCEPTABLE SITUATION FOR BOTH THE OVERALL SAFETY OR PERFORMANCE OF HYUNDAI PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204143April 27, 2019
SERVICE BRAKES
EVERY 4MONTHS I HAVE TO REPLACE MY ROTATOR AND BREAKS ON THE FRONT LEFT SIDE AND RIGHT SIDE AND ON THE BACK LEFT SIDE AND RIGHT SIDE. I'VE HAD MY SUV FOR 2 YEARS AND 7MONTHS. IT STARTED EARLY LAST YEAR(MY BREAKS)AROUND FEBRUARY THE FIRST TIME A FRIEND OF MINE DONE THEM HE IS A MECHANIC. HE PUT THE FRONT ONE'S ON LEFT SIDE AND THE RIGHT SIDE. THEN ABOUT 4MOTHS LATER THE BACK ONE'S RIGHT AND LEFT SIDES. THEN 4MONTHS LATER THE LEFT AND RIGHT SIDE WENT OUT (FRONT). THEN AGAIN THE BACK BREAKS WENT I DONT UNDERSTAND WHAT IS GOING ON.THIS WILL BE MY THIRD GO AROUND WITH THESE BREAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203990April 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ENGINE SPORADICALLY REVVED WHILE DRIVING. WHEN STARTED, THE ENGINE WOULD REV TO 40 MPH. ALSO, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEIGH VALLEY HYUNDAI (675 STATE AVE, EMMAUS, PA 18049, (610) 967-6500), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THEY DID NOT HAVE THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL THE DEALER. THE FAILURE MILEAGE WAS 89,868.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203646April 25, 2019
UNKNOWN OR OTHER
IDLE STOP AND GO TECHNOLOGY FEATURE CANNOT BE DISABLED. THE SYSTEM TURNS ITSELF ON AFTER I HAVE TURNED OFF WITHOUT WARNING. AFTER DRIVING A FEW MILES WITH THE FEATURE TURNED OFF AND STOPPED AT A LIGHT, THE ENGINE WILL SHUT DOWN, THEREBY TURNING THE TECHNOLOGY BACK ON. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS THINKING MY ENGINE WAS RUNNING WHEN IT WAS NOT. THERE SHOULD BE A WAY TO DISABLE THIS, NOT JUST TEMPORARILY TURN OFF. I HAVE BROUGHT THIS TO THE DEALER'S ATTENTION BUT THEY ARE MYSTIFIED AS I AM. THIS HAS BEEN GOING ON SINCE PURCHASE LAST SUMMER, THOUGH BELOW I AM ASKED FOR A SPECIFIC DATE IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203685April 25, 2019
AIR BAGS
BOUGHT BRAD NEW 2015 HYUNDAI SANTA FE IN 2015. DEALER SOLD ME ON SAFETY. I THINK IT WAS 8 TO 10 AIRBAGS. GOT IN ACCIDENT AND NOT ONE DEPLOYED. HIT SOLID POLE GOING ABOUT 35 TO 40. CAR TOTALLED NO AIRBAGS DEPLOYED. MADE COMPLAINT TO HYUNDAI AND NO RESPONSE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11203767April 25, 2019
POWER TRAIN
BOUGHT THE SANTA FE USED WITH 96046 MILES ON IT. SHORTLY AFTER BUYING IT IT BEGAN MAKING A LOUD BANGING NOISE IN THE REAR END WHEN FIRST STARTING OUT ESPECIALLY STARTING OUT ON AN UPGRADE. ALSO MAKES THE NOISE WHEN BACKING UP IN WET GRASS OR MUDDY CONDITIONS. SOMETIMES SOUNDS LIKE THE WHOLE BACK END IS GOING TO FALL OFF THE CAR. UNFORTUNATELY NO WARRANTY. THERE ARE PLENTY OF COMPLAINTS REGARDING THE TRANSMISSION. NEEDS ADDRESSED BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203774April 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT DETECTED A BURNING ODOR COMING FROM THE VEHICLE. ALSO, WHILE THE VEHICLE WAS STATIONERY, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) WHERE IT WAS DIAGNOSED THAT PART OF THE TIMING BELT CAUSED THE ENGINE TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 83,000. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203590April 24, 2019
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN ,I CURRENTLY OWN SANTA FE THE PROBLEM IS HYUNDAI IS NOT RECOGNIZE THE PROBLEM WITH THE VECHICLE I EXPIAIN TO THE SERVICE DPT,I ABSORB A JERK LOSES ACCELERATION POWER NEXT ESCINDICATOR DBC LIGHTS COMES ON TACHOMETER GOES 0.THE VECHICLE IS STILL IN MOTION .I TURN THE IGNITIONOFF RESTART THE VECHICLE THEVECHICLE RETURN BACK IN NORMAL STATE SERVICE REPLIED I HAVE TO WAIT FOR A SERVICE LIGHTS.IAM AWARE THAT SANTAFE FIRES BEGINS IN THE ENG ALSO IN THE REAR.HYUNDAI DONT HAVE AN ANSWER THEY WANT ME TO DRIVE IN DANGER.I DONT NEED A TRAGEDY.PLEASE HELP [XXX] THX YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202644April 20, 2019
ENGINE
ENGINE NOISE WHEN STARTING HYUNDAI SANTA FE 2018 STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197233April 18, 2019
ENGINE
THE VEHICLE WAS STATIONARY IN A PRIVATE PARKING LOT AT A DOCTOR'S OFFICE. I TRIED MANY TIMES TO START THE VEHICLE. THE ENGINE SOUNDED LIKE IT WOULD KICK OVER BUT DID NOT. I THEN HEARD A KIND OF WHIRRING SOUND WHEN ATTEMPTING TO START THE ENGINE AND NOTICED SMOKE COMING FROM UNDER THE HOOD. I EXITED THE VEHICLE AND OPENED THE HOOD. A SIGNIFICANT AMOUNT OF SMOKE WAS COMING FROM THE LOWER PART OF THE ENGINE. THE SMELL WAS KIND OF ELECTRICAL IN NATURE. I WAS CONCERNED THAT THE ENGINE WOULD CATCH FIRE SO I WENT INTO THE DOCTOR'S OFFICE, ASKED FOR A BOTTLE OF WATER, THEN DOUSED THE LEFT SIDE OF THE ENGINE. I LEFT MY CAR IN THE PARKING LOT AND WAS PICKED UP BY MY FAMILY. I AM QUITE AFRAID TO EVEN ATTEMPT TO START THE CAR AGAIN. I WILL HAVE TO CALL A TOW TRUCK TO TAKE THE CAR TO A MECHANIC. THERE IS NO REASON FOR THE ENGINE TO HAVE SMOKED LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196892April 17, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS A SURGING ISSUE. WHEN I COME TO A TRAFFIC LIGHT STOP IT ACTS LIKE IT'S GOING TO DIE I CAN FELL MY FOOT ON THE PEDAL ALSO THE RPM IS DROP . TOOK IT TO DEALER AND ADVISE ME THEY CAN'T TEST IT WITH OUT NO CHECK ENGINE LIGHT ON AND IT CONTINUES TO PERFORM THE SAME ALSO I REPLACE THE SPARK PLUG AND COIL WAS BURN BAD AND RUST SILL HAVE SAME ISSUE LOOK LIKE ISSUE WITH FUEL OR IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197037April 17, 2019
AIR BAGS
AIR BAG WARNING LIGHT WOULD COME ON DURING THE MORNING DRIVE THEN SHUT OFF NEXT TIME THE CAR WAS STARTED. ON/OFF PERODICALLY FOR ABOUT A WEEK. NOW THE AIR BAG WARNING LIGHT IS ON ALL THE TIME. A GLIMSPE ONLINE HINT SIMLAR OWNERS HAVEING THE SAME PROBLEM AND THEY ARE SAYING IT HAS SOMETHING TO DO WITH THE WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196094April 14, 2019
EXTERIOR LIGHTING
ADD MY REAR TAIL LIGHT ASSEMBLIES FILLING WITH WATER AND CONDENSATION TO THE LIST OF COMPLAINTS. BACK UP AND BRAKE LIGHT BULBS MUST BE REPLACED AFTER ANY HEAVY RAIN EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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