Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11316544March 6, 2020
STEERING
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS, THE STEERING WHEEL BECAME UNRESPONSIVE. WHILE ATTEMPTING TO CORRECT THE FAILURE, THE VEHICLE WOULD OVER STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BELL FORD LOCATED AT (7125 RITCHIE HWY, GLEN BURNIE, MD 21061) AND WAS DIAGNOSED BUT THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316626March 6, 2020
ELECTRICAL SYSTEM
MY VEHICLE STALLS AND EXPERIENCES A LOSS OF POWER AT APPROXIMATELY 20 MILES PER HOUR FREQUENTLY, WHICH SHUTS OFF THE VEHICLE IN A MIDDLE OF TRAFFIC, POSING A SAFETY RISK.THIS HAPPENS EVERYDAY AND I'M WORRIED ABOUT THE SAFETY OF MY CHILDREN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316236March 5, 2020
SEAT BELTS
BACKSEAT PASSENGER SIDE SEATBELT WILL NOT PULL OUT FAR ENOUGH TO BUCKLE. TOOK TO HYUNDAI AND TOLD THAT THERE ARE TEETH BROKEN OFF IN THE ROLLER PART OF SEATBELT. IT SEEMS THAT THIS WOULD BE FAULTY PARTS FOR TEETH TO ACTUALLY BREAK OFF AND NOW KNOWING THIS, ARE ANY OF THE OTHER SEATBELTS AT RISK OF BEING FULLY SECURE FOR PROTECTION. WOULD LIKE INVESTIGATION AND WONDERING WHY IT WOULD NOT BE COVERED BY HYUNDAI. THEY JUST SHOWED HIM IN A HANDWRITTEN SCRAP OF PAPER AN ESTIMATE AND DISMISSED. GOING FOR SECOND OPINION AND SOMETHING IN WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316421March 5, 2020
ENGINE
MY CAR STARTED TO RANDOMLY STALL WITHOUT ANY NOTICE OR CHECK ENGINE LIGHT. I BROUGHT MY VEHICLE TO A MECHANIC AND WAS TOLD ALL I NEEDED WAS AN OIL CHANGE. THEN ONE DAY MY CAR STALLED ON THE HIGHWAY. THE POLICE WERE NOTIFIED BY ANOTHER VEHICLE BECAUSE THEY THOUGHT MY CAR WAS ON FIRE. I CANNOT BELIEVE THEY HAVENT RECALLED THIS ENGINE YET. I COULD HAVE BEEN KILLED. I SAT ON THE HIGHWAY IN THE POLICE CAR UNTIL THE TOW TRUCK ARRIVED BECAUSE MY CAR STALLED IN A BAD LOCATION AND WAS SMOKING. MY CAR WAS TOWED TO THE NEAREST HYUNDAI DEALERSHIP AND IS NOW GOING THROUGH DIAGNOSTIC TESTING. HYUNDAI MANUFACTURER WAS DIRECTLY ENGAGED AND THEY ARE ASKING FOR PHOTOS OF THE ENGINE. HOW ABOUT KEEPING PEOPLE SAFE HYUNDAI AND RECALL THIS ENGINE AS WELL AND PAY FOR THE REPAIRS AS THE NEXT PERSON THIS HAPPENS TO MAY NOT MAKE IT OUT OF THEIR CAR TO TELL THEIR STORY.... TERRIBLE HORRIFYING INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315367March 1, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON FOR FAILED FUEL LEVEL SENSOR. GAS GAUGE IS ERRATIC. WHEN I START THE CAR THE GAUGE FALLS TO EMPTY. NEVER KNOW EXACTLY HOW MUCH GAS I HAVE. VERY COSTLY TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315420March 1, 2020
FUEL/PROPULSION SYSTEM
WITH 49,377 MILES, I ADDED PARTIAL FUEL (6.9 GALLONS) AND THE FUEL GAUGE SHOWED ZERO WITH THE FUEL LIGHT ON. AFTER A FEW DAYS THE FUEL GAUGE READ NORMALLY. SINCE THEN I'VE ADDED FUEL FIVE MORE TIMES. EACH TIME THE GAUGE WENT TO ZERO AND THEN RAMPED UP GRADUALLY. YESTERDAY, FEBRUARY 29, THE CHECK ENGINE LIGHT CAME ON STEADY. TODAY I HAD THE ERROR CODE READ: P0463 FUEL LEVEL SENSOR A CIRCUIT HIGH INPUT. ALTHOUGH THE PART REQUIRED LISTS FOR $79.99, IT IS APPARENTLY CHANGED IN THE FUEL TANK AND VERY EXPENSIVE TO ACCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312241February 29, 2020
ENGINE
THE OIL LIGHT BEGAN FLICKERING ON AND OFF AT RANDOM TIMES WHILE DRIVING. MECHANIC FOUND THAT REAR SEAL BROKE, CAUSING FLUID TO SLOWLY DRIP. HOWEVER, OIL WAS CHECKED AND STILL FULL. I REPLACED THE REAR SEAL, BUT OIL LIGHT CONTINUED FLASHING ON AND OFF. THERE WAS METALLIC DEBRIS FOUND INSIDE THE OIL. COME TO FIND OUT THE ENGINE NEEDS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312274February 29, 2020
UNKNOWN OR OTHER
IN APRIL 2019 THE SUNROOF OF MY 2010 HYUNDAI SANTA FE FLEW OFF. REPLACED AFTER $500 INSURANCE DEDUCTIBLE. ON FEBRUARY 21, 2020 WHILE TRAVELING AT AROUND 65 MILES AN HOUR ON I75 NORTH, THE SAME INCIDENT OCCURRED ON OUR 2010 HYUNDAI SONATA. TODAY I SUBMITTED A SEPARATE COMPLAINT FOR THE SONATA. COMPLAINT 11312271. I DECIDED TO FILE BOTH COMPLAINTS TODAY ON BOTH VEHICLES DUE TO THE FACT THAT COULD HAVE CAUSED SERIOUS ACCIDENTS ON THE HIGHWAY AND SOMEONE COULD GET SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312039February 28, 2020
EXTERIOR LIGHTING
2/10/20 MY RIGHT LOW BEAM HEADLIGHT KEEPS BLOWING OUT. WE HAVE REPLACED THE LIGHT 3 TIMES IN LESS THAN A WEEK. OUR MECHANIC SUGGESTED THAT I REPORT THIS PROBLEM TO THE NHTSA TO SEE IF THERE IS A RECALL ON THIS PROBLEM. MY LIGHT IS OUT AGAIN!!! THIS IS A SERIOUS SAFETY PROBLEM. CANNOT SEE THE RIGHT SIDE OF THE ROAD UNLESS I USE MY HIGH BEAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311645February 26, 2020
STRUCTURE:BODY
RECALL 17V358000 (ISSUED 6/30/2017) FOR SECONDARY HOOD LATCH NOT SECURING HOOD AND CAUSING HOODS TO FLY OPEN IF THE PRIMARY IS NOT PROPERLY SECURED. VEHICLE SERVICED 8/21/2017 (53,633 MILES). RECENTLY WENT FOR AN EMISSIONS TEST. TECHNICIAN PULLED THE PRIMARY HOOD RELEASE BUT NEGLECTED TO OPEN/CLOSE THE HOOD. ACCELERATED ON A SECONDARY ROAD UP TO APPROX. 35 MPH AND MY HOOD FLEW OPEN. DVR SHOWED THE TECHNICIAN RELEASED BUT DID NOT OPEN/CLOSE THE HOOD. SHOP ACCEPTED LIABILITY AND AUTO BODY SHOP IS REPLACING/PAINTING HOOD/PILLARS. INSPECTION OF THE SECONDARY HOOD LATCH FOUND THE RELEASE HANDLE AND LATCH TO BE SEIZED IN THE OPEN POSITION DUE TO CORROSION. THE RECALL "FIX" DID NOT FIX ANYTHING. HYUNDAI CORPORATE NOTIFIED (CASE: 16847464). CURRENT ODOMETER IS 100,418 MILES. INCIDENT OCCURRED 2/20/2020. NO INJURIES. $3,000+ IN DAMAGES PER INVOICE. CELL PHONE VIDEO TAKEN TO DOCUMENT SEIZED LATCH AND THE ABILITY TO OPEN HOOD WITH PRIMARY LATCH RELEASED ONLY. MORE IMAGES AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311683February 26, 2020
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND WAS TOWED TO MILLER HYUNDAI LOCATED AT (4455 VESTAL PKWY E, VESTAL, NY 13850) WHERE UNKNOWN REPAIRS WERE PROVIDED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS REPAIRED A TOTAL OF 6 TIMES BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND OFFERED MINIMAL MONETARY ASSISTANCE. THE FAILURE MILEAGE WAS 29,792.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311750February 26, 2020
ENGINE
MAKING RATTLING NOISE WHEN STARTING AND ACCELERATING, METAL SHAVINGS IN OIL FILTER AT 131,000 MILES WITH REGULAR MAINTENANCE, NOW NEEDS A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311382February 25, 2020
FUEL/PROPULSION SYSTEM
MY FUEL LEVEL GAUGE HAS BECOME ERRATIC TO NOT WORKING AT ALL CAUSING MY CHECK ENGINE LIGHT TO COME ON. I HAVE TO SPEND $1700.00 TO GET THIS REPAIR MADE SO THAT I CAN REGISTER MY VEHICLE. THE PROBLEM IS THE FUEL LEVEL SENSORS, ONE OR BOTH HAVE FAILED. I HAVE NEVER HAD THE PROBLEM WITH ANY OTHER VEHICLE EVER. I HAVE GOOGLED THIS AND SEE THAT IT HAS BEEN A PROBLEM ALSO FOR MANY OTHERS WHO OWN A 08 HYUNDAI SANTA FE. I WANTED TO GET THIS INFORMATION OUT THERE THAT IT IS A KNOWN PROBLEM WHICH HYUNDAI SHOULD RECALL TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311111February 24, 2020
FUEL/PROPULSION SYSTEM
I WENT TO GET GAS THIS MORNING AND COULD NOT OPEN THE FUEL DOOR TO GET TO MY GAS TANK. I EVEN USED THE EMERGENCY HATCH IN THE BACK OF MY VEHICLE BUT IT WOULD NOT RELEASE. APPARENTLY, THE PLUNGER BROKE ON THE FUEL DOOR AND GOT STUCK SHUT. I HAD TO GET A MECHANIC TO OPEN IT SO I COULD PUT GAS IN MY VEHICLE. CURRENTLY IT IS NOT LATCHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311192February 24, 2020
STEERING
STEERING WHEEL CLUNKING NOISE WHEN MOVING, TURNING AND MEDAL TO MEDAL NOISE WHEN GOING OVER BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310682February 22, 2020
ELECTRICAL SYSTEM, ENGINE
OIL LEAK FROM VALVE COVER GASKET ONTO ALTERNATOR CAUSING COMPLETE ELECTRICAL SYSTEM FAILURE. VEHICLE VERY QUICKLY LOST ALL POWER INCLUDING POWER STEERING AND BRAKES, BRAKE/HAZARD/INDICATOR LIGHTS, AND IGNITION WHILE TRAVELING AT HIGHWAY SPEED IN HEAVY TRAFFIC. EXTREMELY HIGH SEVERITY POTENTIAL HARM FROM THIS FAILURE MODE, WHICH WAS THE SUBJECT OF PREVIOUS SERVICE CAMPAIGNS FOR OLDER HYUNDAI VERA CRUZ AND SANTA FE WITH SAME 3.3L V6 ENGINE PLATFORM. UNACCEPTABLE TO HAVE OCCURRENCE OF THIS KNOWN DESIGN ISSUE WITH LATER MODEL PRODUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310516February 21, 2020
SERVICE BRAKES, ENGINE, STEERING
MY 2014 SANTA FE SPORT BEGAN SHAKING VIOLENTLY AT 72 MPH. I TOOK IT TO A SHOP THINKING THE WHEELS HAD BECOME UNBALANCED. IMMEDIATELY THE VEHICLE BEGAN SHAKING AGAIN. I AGAIN TOOK IT FOR RE-BALANCING. SAME SHAKING PROBLEM. I TOOK IT A THIRD TIME TO AN AUTO REPAIR SHOP WHO FOUND THAT THE CALIPERS WERE SO HOT THEY WERE ABOUT TO BURN. YOU COULD FEEL AND SMELL THE HEAT. THE SHOP REPLACED THE CALIPERS THINKING THE SHAKING WAS A BRAKING ISSUE SINCE EVERY TIME I APPLIED THE BRAKES, THE VEHICLE WOULD SHAKE EVEN WORSE. THE CALIPER REPLACEMENT DID NOT FIX THE ISSUE. FINALLY AFTER REPLACING THE BRAKE PADS, CALIPERS, AND ROTORS, THE SHOP DID ANOTHER ROAD TEST. THEN THE CAR NOT ONLY SHOOK BUT THE ENGINE STARTED KNOCKING DUE TO TIE ROD FAILURE. THE VEHICLE CONTINUED TO BE DANGEROUS TO DRIVE, SO THE SHOP HAD IT TOWED TO HYUNDAI FOR AN ENGINE REPLACEMENT UNDER A TSB. HYUNDAI REPLACED THE ENGINE BUT WOULD NOT TAKE RESPONSIBILITY FOR THE CALIPER AND BRAKING ISSUES, WHICH ENDED UP BEING DIRECTLY RELATED TO THE ENGINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310420February 20, 2020
ENGINE, POWER TRAIN
MY TRANSMISSION WENT OUT AT 114,000 MILES THEY FOUND METAL SHAVINGS IN IT, WE HAD IT REPLACED. NOW AT 134,000 MILES THE ENGINE WENT OUT, THEY FOUND METAL SHAVINGS IN THAT ALSO. IT HAS BEEN SITTING AT HYUNDAI SINCE DECEMBER 2019 IT IS NOW FEBRUARY 2020 AND STILL WITHOUT A CAR OR A RENTAL. SERVICE DEPARTMENT BUILT AND NEW ENGINE AFTER THEY TESTED THE ENGINE IT STARTED MAKING NOISES AGAIN AND APPARENTLY HYUNDAI SENT THEM SOME PART THAT DIDN'T FIT NOW THEY HAVE TO FIX IT AGAIN... HYUNDAI CORPORATE HAS ONLY OFFERED TO PAY HALF OF THE REPAIRS EVEN THOUGH IT WAS AN ENGINE MALFUNCTION. BOTH OF THESE ISSUES HAPPEN WHILE DRIVING. THE ENGINE SHUT DOWN WHILE ON THE FREEWAY WHEN IT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310114February 19, 2020
ENGINE
I GET REGULAR OIL CHANGES ON MY CAR AND HAVE RECEIPTS OF MY LAST 2 OIL CHANGES, BUT THERE WAS NO OIL IN MY CAR AND THE BEARINGS WERE DRY AND RUBBING WHICH CAUSE METAL SHAVINGS TO GO INTO MY ENGINE. VEHICLE WAS MAKING A NOISE WHEN I PULLED INTO A HYUNDAI DEALERSHIP AND THEY DIAGNOSED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310137February 19, 2020
SERVICE BRAKES, STEERING
MY VEHICLE APPLIES THE BRAKES WHILE DRIVING ON BUSY ROADS WHEN NOTHING IS IN MY PATH. I'VE ALMOST BEEN REAR ENDED A FEW TIMES BECAUSE OF IT AND HYUNDAI HAS NO RESOLUTION. THEN ALSO MY VEHICLE HAS LANE ASSIST AND THE COMPUTER FOUGHT ME STEERING THE WHEEL WHILE DRIVING DOWN THE HIGHWAY. HYUNDAI REPLACED STEERING COMPONENTS IN THE VEHICLE BUT DON'T KNOW WHY IT HAPPENED SO THEY NEVER DIAGNOSED THE PROBLEM. WE HAVE TRIED TO GO TO HYUNDAI ABOUT THE ISSUE BUT BASICALLY THEY ONLY CARE ABOUT OUR MONEY WE PAY AND NOT OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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