Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11482757September 3, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning system engaged unexpectedly, braked hard to the point of smelling burnt tires. No collision imminent. Normal driving conditions. On a second occasion, stopped at a traffic light, the vehicle suddenly warned of foward parking collision. Front camera engaged and yellow warning showed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482596September 2, 2022
STRUCTURE:BODY:DOOR
The back hatch does not stay up when you open it falls down with no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482374September 1, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2022 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED AFTER REMOTE RESTARTING THE VEHICLE, THE DASHBOARD DISPLAY ALERTED "TRANSMISSION SYSTEM ERROR, CHECK TRANSMISSION OIL IMMEDIATELY". THE DEALER ADVISED THE VEHICLE WOULD NEED A NEW TRANSMISSION. THE TRANSMISSION WAS ON BACK ORDER. THE RANSMISSION FAILED ON JUNE 24, 2022. AS OF AUGUST 15, 2022 THE VEHICLE HAD NOT BEEN REPAIRED. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK AND GIVEN ANOTHER VEHICLE OF THE SAME MAKE, MODEL, YEAR, AND PRICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482316August 31, 2022
ENGINE
Every time u start my car if knocks don’t matter if the engine is hot or cold and even after u change the oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481680August 29, 2022
UNKNOWN OR OTHER
Was driving and it just quit with smell from under hood
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481756August 29, 2022
SERVICE BRAKES
My abs, traction control lights came on meaning the abs system is rendered inoperable. Hyundai has a campaign (949) for the same make and model as my SUV but my VIN isn’t included in that campaign. The SUV has 70,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481829August 29, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
We have a 2022 Hyundai Santa Fe with less than 17,000 miles. We pulled into the left turn lane at an intersection. When we stopped for a red light, the vehicle abruptly shut down all power with no warning. We tried to restart the car and nothing would work. We tried the hazard warning flashers and they did not work. Our vehicle was completely dead with no dash lights, no infotainment screen, we could not put the car in park or drive. We could not activate the emergency brake. It was as if the battery was disconnected. We were sitting in the travel lane of a very busy multi-lane roadway with no way to exit the vehicle unless we allowed it to become an errant vehicle. If my husband took his foot off the brake, the vehicle would have rolled backwards down the hill where we were stopped. After several light cycles, we were able to get a break in traffic and he was able to let the vehicle roll backwards and steer the car into a small roadside parking lot. I was able to find someone in an adjacent business who gave us a wooden chock to put under the tire so he could take his foot off the brake and prevent the car from reentering back into traffic. We called Roadside Assistance and tried unsuccessfully to restart the vehicle numerous times over the 2 1/2 hours while we were waiting for the tow truck. The tow truck driver came and was able to jump start the vehicle. This has now happened a total of 4 times in the last 4 months. The dealerships can not recreate the problem and there are no diagnostic codes because the vehicle dies abruptly. Hyundai Customer Service refuses to do anything to help with this issue because there are no codes and the tech can't recreate the issue. We can not drive this vehicle because when it happens it is very sudden and gives no warning. This could be a serious safety issue when the vehicle shuts down in the travel lane and we are unable to get out of the vehicle, activate emergency flashers or even put the car in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481156August 25, 2022
ENGINE
The contact owns a 2014 Hyundai Santa Fe. The contact stated while the vehicle was at standstill to make a left turn, the brake pedal was rigid and the steering wheel seized. The contact stated the Unlock Your Steering Wheel message was illuminated. The contact stated she started to smell and saw smoke exiting from the hood. The contact was able to exit the vehicle safely and shortly after the vehicle was engulfed in flames. The fire department was able to extinguish the fire. A fire report was filed. The contact stated a police officer came to the location of the incident but was not aware if a police report was filed. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The contact towed the vehicle first to towing lot and then to a repair facility. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481176August 25, 2022
ENGINE
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer advised the contact to file a complaint with the NHTSA. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481170August 25, 2022
SEAT BELTS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Emergency braking comes on with no vehicles in front for 1/4 mile. Passenger front seat belt is no working properly. Caution Collision comes on sporadically. Clock does not show correct time. Stop-Start System works sporadically. A/C fan blows out defrost sometimes. Remote start does not always work or shuts off too soon. Case Manager does not return calls. Changed Case Manager but NO BETTER. Hyundai DOES NOT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480753August 23, 2022
STRUCTURE:BODY
While driving at 70 mph the rear panel of the panoramic sunroof in my 2019 Hyundai Santa Fe exploded. We were not near other traffic or other sources of debris that could have impacted the glass. There was a very loud 'boom' sound, like a gunshot, and then the crackling sound of broken glass. Thankfully the sunshade was drawn and glass shards did not fall into the passenger compartment. Within a short amount of time large pieces of glass began to fall out creating a very heavy load on the fabric sunshade. We were able to collect enough of the large pieces by hand and remove them before the shade tore or otherwise failed creating an even larger hazard. Our 1 year old child was in his car seat directly below the failure -- had the shade been open, or had large pieces of glass fell before we could pull over and remove them he could have been seriously injured. Online research points that this is not an isolated incident and there is a pattern of this happening on recent model Hyundai/Kia products with panoramic sunroofs -- there is a class action lawsuit in Canada targeting Hyundai's lack of ownership of the problem. Hyundai dealerships and corporate were contacted to inspect and repair under warranty but were unwilling to do so in a reasonable timeframe (2+ month wait time). Vehicle was ultimately repaired by a body shop through our insurance company. There were no indications that this was a problem prior to the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480563August 22, 2022
ENGINE
On 3 different occasions my vehicle has not restarted at a stop light after the idle stop and go feature turned the car off. I can’t to a complete stop, the car went into idle mode, then wouldn’t restart when I hit the accelerator again. I put on my hazard lights so cars could go around me and all the lights on my dash were flashing, brakes would not engage and it took several attempts to restart the car. The car has also not turned on 4 times when I first get in and go to start it. All the dash lights go on then as well and takes several attempts to start the car. I took it to the dealer and they could not find any issues. It is scary to drive as I fear it not starting after coming to a stop and being stuck on a main road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480396August 21, 2022
ENGINE
Engine failure. No warning lights prior. Car went into limp mode on interstate. Recall 953 was performed on car in 2019. Was never notified prior to purchase of this issue and purchased a $1700.00 extended warranty that the dealership knew I didn't need because car covered under lifetime warranty. Complete nightmare. Dealership has no loaner car to provide me and says up to 3 weeks to finish diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480460August 21, 2022
ENGINE
Was driving like normal all of a sudden engine started loosing power and than started hearing grinding noise. Than engine overheated than RPM died brakes failed and slowly my car stopped in incline I was able to dodge a serious collision by taking safety precaution . Than my car did not start. Turns out engines has been seized due to mechanical failures in my engine. I performed oil change regularly and coolant was perfectly filled. There was no negligence from our end as a driver. My vehicle had 98k miles which was mentioned on Hyundai warranty that it's Powertrain warranty coverage is valid for 100k miles. I was denied my warranty because they mentioned I'm not a primary owner. How does a secondary owner affect this warranty? Secondary owner did not modified the engine to be declined warranty. How did that happen I have serious concern about Hyundai engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480306August 20, 2022
ENGINE
Engine failure after 953 recall update. Engine stopped accelerating on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480346August 20, 2022
ENGINE
what I was told by the dealer my engine has failed / locked up due to the crankshaft being locked up. I was put at risk because as I was driving at 45mph on the road and the vehicle just shutoff no power, I was able to get to the side of the road and pull into a parking lot. I tried to start the vehicle while after waiting an hour and a half but all i got was a clicking noise. The vehicle is currently at the dealership where the technician has told me there was a recall on the engine of 2017 santa fe acouple years ago and this is exactly the same thing that happened then. waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 86,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480116August 19, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480119August 19, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number 22v056000(SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480240August 19, 2022
UNKNOWN OR OTHER
While on a high speed highway in New Jersey the transmission suddenly lost power and the car was unable to move. It had to finally be towed to the Hyundai dealer on 7/26/2022 where it remains awaiting a new transmission. Neither dealer or Hyundai Corporate has any information as to when new transmission will arrive and be installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479931August 18, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Hyundai Santa Fe. The contact stated that the vehicle alarm system failed to activate during a vehicle break-in. The vehicle was unoccupied at the time of the failure. A police report was filed. The dealer was notified of the failure and the contact was advised to contact the insurance company and an appointment was scheduled for the vehicle to be diagnosed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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