Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11532940July 18, 2023
ENGINE
The component that failed was the engine. It is available for inspection at this time. My car died in the middle of the road while my daughter was driving it. 2 different garages including the dealership I purchased it from confirmed the engine is blown. There was no indication given that the engine was blown. This is a known engine malfunction with these vehicles that I only just became aware of. The oil evaporates from the engine which causes a rod to get thrown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532946July 18, 2023
POWER TRAIN
Not really an incident but my car has the same issue as the class action lawsuit from Hyundai for issues with the connector rods going out. I can’t get it fixed because of this issue. Hyundai says they can’t do anything about it and sent me your info! Can someone please help me? I still owe $23,000.00 on this car! Is there a way to add the recall to my car? It is an almost $14,000.00 repair! It started knocking out of nowhere and isn’t drivable because of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533016July 18, 2023
ENGINE
At ~126k miles, my 3.3L Santa Fe started knocking and then stopped running. There were no warning lights whatsoever. Regular service records are available to show oil changes/maintenance and all repairs done at the dealership. Mechanic says the engine is toast. Hyundai dealership told me no need to even bring it in bc it will not be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532726July 17, 2023
ENGINE
Driving on the highway for approximately 10 minutes when the vehicle began to lose power and the check engine light came on. Immediately pulled over onto the highway shoulder and white smoke began to come out from under the hood. Exited the vehicle and the white smoke increased in amount and intensity. Less than 5 minutes from the initial loss of power, the smoke turned black and large flames engulfed the entire engine compartment and front of vehicle. Fire department arrived approximately 10 minutes after the fire began and managed to extinguish the fire. The entire engine compartment had been consumed with almost no recognizable components remaining. Car has been claimed by insurance company and is likely to report vehicle as a complete loss after their inspection.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11532810July 17, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11532712July 17, 2023
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I had previously filed a complaint and received an issue number 11494975 I have not been able to retrieve any information related to this number. In any event I am constantly having problems with acceleration, stalling, the car puts itself in Neutral, and on occasion has completely turned itself off at a light or while driving. I do have a video of the acceleration problem and revived an email back from Laura Nelson. This is a very serious safety issue. Hyundai is not responding to following up. I also took it to an outside mechanic to put in the computer and got a general code so there is a problem somewhere. Thank you Susan Piller
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532548July 16, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532439July 15, 2023
ENGINE
The engine failed in our 2017 Hyundai Santa Fe earlier this year (March). They replaced our engine after finding out it was part of the rod bearing engine failure recall. The check engine light came back on as soon as we got it back (April) and the car has not worked properly since. Shaking badly, it also died after I started it. After them telling us for two months, they were too busy for us to bring it back to them. We finally brought it back this week and dropped it off for them to fix anyway (July). The Hyundai repair people told us the problem is not covered under the warranty (vcm motor on the side of the intake) and not related to the engine recall even though the problem happened immediately after they rebuilt the engine and now we must pay $1000 out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532203July 14, 2023
POWER TRAIN
Camshaft actuator first thst costed over $4200 to fix and now engine needing to be rebuilt with an estimated cost of over $17 000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532234July 14, 2023
ELECTRICAL SYSTEM
On June 22, 2023, I went to start my 2017 Hyundai Santa Fe in a shopping center parking lot. I had recently driven from the Pgh airport to Monroeville and stopped to run errands. Upon reentering my vehicle I used the push button start to start the car. The engine started and the center computer screen turned on, however the dashboard did not light up and I was not able to shift into Reverse. I cycled the car ~5 times trying to get it going, but the same start-up happened. Upon calling husband (after trying to start another few times) he recommended that I look at the fuses. At this point I opened the driver side door and was outside looking at the fuse panel. This is when I heard someone shouting from the highway across from the parking lot that my car was on fire. I looked at the rear of my car and saw flames coming from the rear bumper. I quickly stepped away from the vehicle. The entire drivers side of the rear bumper was engulfed in flames. Both the police and fire departments came to the scene. We were collectively able to extinguish the flames and the car was totaled.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11532282July 14, 2023
SEAT BELTS
Passenger Side Front and Driver's Side Back Seatbelt latches fail to latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532335July 14, 2023
ENGINE
I posted when this happened but didn't know what it was. On 5/16/23, I was driving on highway going about 60 mph when my vehicle completely shut off with no warning. I lost all control except I could steer a little. Thank God, I was able to get off the road safely. I had no brakes and had to drift to a stop. It never started again. I had my granddaughter with me. I'm 62 years old and I've been driving since I was 16 and this is the most dangerous thing that has ever happened while driving. Please do something about these vehicles! I know people have had to have lost lives from this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532388July 14, 2023
ENGINE
Engine started knocking pretty bad during a trip. Just over 80,000 miles not covering due to 2nd owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532306July 14, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Santa Fe. The contact stated that while driving at 75 MPH, the vehicle stalled and decelerated to 25 MPH as several warning lights flashed on the instrument panel. After multiple attempts, the contact managed to restart the vehicle and drove to her destination. The contact sustained severe emotional trauma due to the failure but did not seek medical attention. The contact drove the vehicle to the dealer where they informed her that the throttle body was defective and needed to be replaced. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was 2,689.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11532026July 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM
As I was driving my vehicle the car started to shake. I was able to make it to a gas station and then had difficulty getting the car to turn over. After several attempts the car turned over but the check engine light was flashing and the car had fumes coming out the back. I towed the car to the dealership I bought it at they determined that the fuel injectors failed and caused the engine to be flooded with gas requiring an entirely new engine to be put in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532032July 13, 2023
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Car would not shift. Could not increase speed. This occurred intermittently and gradually got worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532087July 13, 2023
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
Car not shifting correctly. No power. Could not gain speed to merge into traffic. Was intermittent for months finally the engine light came on. My mechanics diagnostic showed it was the turbo charger. There is a service bulletin 22-22-EM-004H
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532091July 13, 2023
TRAILER HITCHES
The contact owns a 2023 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532175July 13, 2023
SEAT BELTS, AIR BAGS, UNKNOWN OR OTHER
I am the original owner of a 2010 Hyundai Santa Fe. It currently has less than 100,000 miles on it as I drive it infrequently. On June 12, 2023, my airbag light lit on the display and has since remained. I immediately contacted the local Hyundai dealership and made the next available appointment. I was concerned because I had recently completed the Knock Sensor Detection System (KSDS) service campaign on 4/3/2023. Initially, I took my vehicle to an auto repair facility where a diagnostic test determined my SUV had a B1620 error code and was advised to take it to a Hyundai dealership. My Hyundai appointment was on 6/23/2023. I shared the information about the error code with the technicians. The dealership confirmed I had a B1620 error code where the Supplemental Restraint System Control Module (SRSCM) shorted out. I also showed the dealership employees an Extended Warranty Notification letter I received from Hyundai about faulty clock springs, but the dealer stated the module was completely separate and not part of the recall. The repair estimate was quite costly at around $2,600. From my understanding, the SRSCM controls all safety features. The dealership informed me the air bag light/error code means my entire safety system is completely disabled. This is not a mechanical issue but rather a safety red flag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531912July 12, 2023
ENGINE, UNKNOWN OR OTHER
I came through car was and proceeded to vacuum area, as I approached the area I applied my brakes and car sped up jumping the curb. I tried pumping the brakes and finally brought vehicle to a stop after applying pressure. I tried to back up, but felt I was going to damage the vacuum hoses, so I pulled forward believing I had clear area to get to the other side. As I pulled forward I didn’t realize how close I was to a brick column as it didn’t appear in my side view mirror. As a result right rear door, rear quarter panel and trim were damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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