Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11537239August 8, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the ABS, hill assist, and traction control warning lights illuminated and the "BSD Cancelled" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537268August 8, 2023
ENGINE
This vehicle has 113,000 miles on it and the engine is blown. The warranty for these cars expires at 100 thousand miles. This vehicle was properly maintained and should not fail. I cannot claim this under auto insurance and the dealer wants to charge me 185 dollars to tell me on paper that I need to pay 20000 dollars for a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536429August 4, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
Incomplete weld(s) in frame/body at drivers side rear passenger seat floor area. Dealer has vehicle and is unable to repair frame/body weld(s) without removing body from frame. Frame/body flexing in the area of hybrid batteries are will continue to worsen over time causing possible short in wiring and or batteries causing fire. Dealer has confirmed issue. Manufacturer is buying back above vehicle at this time. Only warning sign was a persistent rattle in frame/body in driver’s rear passenger floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536568August 4, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
On August 2, 2023 I was driving my truck and it completely shut off on me on the highway. I push the start button to turn the engine and it just keep turning like it wanted to start, but it didn't. Called the tow truck to take it to the shop, to then get a call after two days saying that they couldn't find out what was going on, because when they ran the test it didn't come back with any code. The clerk informed me that when he started my truck that next day, it cranked as if nothing was wrong. He drove it around about 15-20 minutes ,and it didn't do anything like what it had done the previous day before. I am very concerned because this could have been a bad outcome because I was in the highway on Wednesday. I need someone to further look into this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536581August 4, 2023
ENGINE
My vehicle engine seized while driving on the freeway. There was absolutely no warning. No lights for oil issue nothing flagged. I had no previous issues with my vehicle and I am concerned that I will have to pay for this myself .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536302August 3, 2023
AIR BAGS, ELECTRICAL SYSTEM
The Airbag light keeps coming on and saying it’s not activated, the wiring also keeps blowing out brand new headlights due to faulty wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536373August 3, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Hyundai filed Recall Campaign 236 for the vehicle entering an unsafe state. On July 10th I took in our 2021 Santa Fe Limited with just over 15,000 miles, which had been operating normally with the serious safety defect and received the Remediation for this recall filed under NHTSA Recall Campaign 236. I took possession back of the vehicle and within a few miles of driving had the exact issues the recall remediation was supposed to fix, occur. I lost the ability to safely control the vehicle followed by multiple warning lights displaying and then experienced full loss of power. I could not signal or use emergency blinkers while going at speed on I-405 between mile marker 5 and mile marker 6, this placed everyone around me on the highway at risk. I am deeply concerned that the Recall Remediation for Campaign 236 may not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535962August 2, 2023
ENGINE
While driving uphill at 40 mph the car would not accelerate and the mph began slipping down to 30. There were no warning lights during or before this and no other changes while driving. A clicking/rattling noise became louder as I drove on. I made it up the hill and to the next stop light. When trying to accelerate, the vehicle would not go past 20mph and the clicking/rattling noise was very loud. I drove approximately 2 miles to get home. The next day at the dealership they stated I needed a new engine and there was no oil in the engine. I am up to date on my oil changes and never once was notified my engine had a problem during any of the inspections. We had to replace the the transmission around 90,000 miles. The car currently has approximately 113,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536005August 2, 2023
ENGINE
On July 29, 2023, while driving in McAllen, Texas, our 2014 Hyundai engine failed, to wit: head gasket. Typically, this would not be a national issue and on first blush, seems related to a singular, isolated incident. However, this does not appear to be the case. Last summer, Hyundai settlement included a new engine for this car. (See class action settlement). The engine was replaced, however, it has come to light that Hyundai has set aside defective replacement motors. Indeed, there are consumers nationwide, complaining of the same. On July 29th, the unit began to catch fire, in that the wiring harnesses, and other wiring which are adjacent to and connected to the block, and its appendages, experienced extreme heat, melting, and burning. If not for my quick and necessary reaction, it is possible and likely that a catastrophic fire would have ensued. Hyundai has not corrected the original problem and has intentionally or by gross negligence, put into motion a series of events, if left unchecked, will, with little doubt, cause the loss of property and life. The engine has about 35,000 miles on it since replacement. The total mileage is approximately 129k. Case #21799766 (reported to Hyundai) initial case # 18911395 (Prior to engine replacement.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11536065August 2, 2023
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:SIDEWALL
235/60R18 Tire leak & brittle texture
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536169August 2, 2023
ENGINE
Have to put oil in the engine every 4-6 weeks. Car burns oil quickly. Exhaust smokes. Replaced pcv valve and that did did not resolve the smoking/oil consumption despite being told that was the issue. Now being told I need 1100 in engine cleaning costs to remove sludge due to the oil not circulating properly. I have to constantly monitor the engine oil. Told my warranty does not cover the cleaning to resolve issue. Car smokes often upon turning it on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536124August 2, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
This is the second time my windshield has received a small chip and it spreads to the nearest end of the windshield then within 24 hours spreads across windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535942August 1, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
the systems forward collision and lane departure warning are randomly turned off. Dealership is not aware of how to fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535698August 1, 2023
ENGINE, UNKNOWN OR OTHER
2017 Hyundai Santa Fe Sport 2.4L automatic, took the car in for recall service. The following recall services were completed: (23-01-014H-5), (23-01-004H), (20-01-006H), (#17-01-050), (17-01-002). Service completed on 07/25/23, car was in perfect working order prior to recall service. Picked car up from dealer on the afternoon of 07/25/23, drove about 5 miles home. Next day (07/26/23), drove car about 20 miles and engine light came on. Took back to dealership 07/26/23 at about 3pm, stated nothing they did would cause engine light to come on and wanted me to leave with vehicle without checking it. Said 8/1/23 would be the earliest the could look at it to even check the code. Refused to leave with car in that state so they did check the code and stated it was a catalytic converter code and that mine might be going out. Stated that nothing was wrong with my car prior to recall services. Then they asked if my engine light was on before I brought it in for the recall service, I stated no. Then they said it could be the engine software update reading something wrong and cleared code. Told me to drive vehicle and if it came on again to bring it back. Drove car home again which is about a 5 mile distance. Did not drive car next day (07/27/23. Drove car on 07/28/23 for about 20 minutes and the engine light came back on. Called the dealership and they stated they would call me back but never did. Called the national Hyundai customer service number and explained the situation. Gave me a claim number and stated a case manager would contact me in 3-5 days. Called the dealership again on 07/31/23, and left another message with the service person but they did not return my call again. Called on 8/1/23 and asked for the service manager who stated earliest they can look at my car again is 8/7/23. Have not been contacted by a case manager yet as of 8/1/23. Hyundai forams online clearly state other owners having same issue as mine after having the Hyundai software updates completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535756August 1, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Santa Fe. The contact stated that while his daughter was driving at an undisclosed speed, she smelled a strong gasoline odor. There was no warning light illuminated. The contact's daughter veered to the side of the road and noticed that gasoline was leaking from the fuel pump location. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump hose was leaking, and the fuel pump and hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The failure mileage was approximately 110,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535393July 31, 2023
ENGINE
The engine was making a knocking sound and the check engine light came on. I did not have the time to get it to a mechanic (approx 2 days of driving with knocking) before the knocking stopped and the engine stopped. The car stalled out in the middle of the street and I was able to coast to a complete stop on the side of the road and push it to safely back home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535479July 31, 2023
ENGINE
This is an OIL CONSUMPTION & ENGINE FAILRE Car was being serviced by Hyundai for oil consumption test, and failed, 1 quart of oil consumed every 400 miles. On 7/23/23, engine failed on PA turnpike while travelling 70 MPH, and almost caused an accident. At 65k miles Hyundai agreed to to conduct oil consumption test, and submit for engine replacement, First part of oil consumption test failed, and car was set for engine under Hyundai warranty, but 2 days prior to cleaning engin failed. Engine has had high pressure fuel pump replaced, and I reported gas smell from oil Catalytic convertor was replaced @ 55k miles, as oil consumed burned out convertor. Now that the engine valves are burned, Hyundai is not honoring the good faith engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535330July 30, 2023
ENGINE
Catastrophic engine failure at 86,200 miles. Engine making chugging and ticking sound and metal flakes in oil. Normal oils changes at Hyundai dealers every 5-6k miles (or 6 months). Hyundai wouldn’t cover because 2nd owner (should have covered up 100k power train.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535007July 28, 2023
ENGINE
Engine failure - Engine had failure while highway driving (approx 60mph). Complete loss of power in roadway. Mechanic diagnosis indicated piston rod had disconnected and caused hole in engine block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535015July 28, 2023
ENGINE
This vehicle has the 3.3L V6 engine in it. It has a blown engine due to oil consumption. We did regular maintenance to this car, including oil regular oil changes. There was no warning lights for low oil. Engine failed while my wife was driving on the highway. We had it towed to my mechanic and he found it was 4 quarts low on oil even though it had recently had routine service. Hyundai says this is not covered under warranty - I understand that MANY other Hyundai owners of the 3.3L V6 are having the same problem. Engine has 113K miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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