Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11549580October 12, 2023
FUEL/PROPULSION SYSTEM, LANE DEPARTURE: WARNING
Catalytic converter is failing Lane collision warning failing driver side rear view mirror
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549591October 12, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated when checking his oil he observed that the level was very low. The contact stated that he had noticed that when he was accelerating he would hear an abnormal knocking sound from the engine. The contact stated that he checked the oil and again saw that the level was dangerously low. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the PCV valve needed to be replaced. The vehicle had been repaired, however, the heavy oil consumption continued. The contact had an oil consumption test run and was advised that the vehicle was not at the threshold for engine replacement. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549606October 12, 2023
VEHICLE SPEED CONTROL
1.) Throttle Control failure, and is available for inspection 2.) My and the public saftey was put in risk, as I lost control of the vehicle an almost had an accident, and could have hit another vehicle or person or building. 3.) The problem has not occured again other than the multiple times on 10/10/2023. The problem has not been confirmed by a dealer or independent service center. I had O'Reilly Auto Parts check for failure codes on 10/10/2023 and found none. 4.) The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. 5.) There were no warning lamps, messages or other symptoms of the problem prior to the failure. The next morning when I started the vehicle the "Cruise" lamp was on. While idling in heavy traffic, vehicle throttle began over revving with my foot on the brake, I was not using Cruise Control, I had not used Cruise Control for over a week. I did not see the Cruise indicator on. I had to push hard on the Brake to keep the vehicle from lurching forward, I almost could not keep the vehicle from ramming the car in front of me. I pulled off of SR 32 in Eastgate, OH into a parking lot and it did it again, I put the vehicle in park and turned off the ignition. After a minute I started the vehicle again and it did it again, I turned off the ignition and waited longer. I started the vehicle again and within an hour, vehicle did it again in Covington, KY, I had to pull into a Motel parking lot and stomp on the Brake and throw the vehicle into Park with Throttle Running away. I turned the Ignition off and waited. Vehicle then acted normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549618October 12, 2023
ENGINE
We were driving down the road with zero warning noises started to come from the car and the entire car shut down. We drifted to the side of the road from the momentum. Tow truck was called and the mechanic states the engine is completely blown. How may people need to report before this is addressed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549639October 12, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at approximately 65 MPH the vehicle had begun to make an abnormal banging and knocking sound from the engine compartment. The contact pulled over, turned the vehicle off, and checked under the hood for any debris or loose engine parts that could account for the banging sounds. The contact turned the vehicle back on normally and there was no engine noise, however when he placed the vehicle into drive (D) and depressed the accelerator the loud banging noise started. The contact stated no warning light was illuminated. The contact drove the vehicle back to his residence and checked the oil and noted that the dip stick showed no oil at the tip. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549703October 12, 2023
ENGINE
Driving along a highway and the motor blew. It had enough oil in it as I had checked it that morning before leaving for a family reunion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549310October 11, 2023
ENGINE
The vehicle will not accelerate over 30mph. I was entering the interstate on ramp and am not able to accelerate to the speed limit. The cars approaching had to slow down significantly to avoid a rear end collision. This happens every time whether I am at a stop light on a normal roadway or entering the interstate. There are never any warning lights or sensors indicating that there is a problem. I have completed all of the recalls and system updates required by the manufacturer. I have completed the oil consumption and engine cleaning multiple times and it has not helped the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549413October 11, 2023
SEATS
Upon selecting my driver settings from the door panel, and the infotainment, the vehicle moves the seat settings back to driver 2. It does this in gear or not. Happens everytime a new setting is selected from the door panel button. Say driver 2 from driver 1. Very dangerous. Could move so far as to limit ones proximity to accelerator or brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549443October 11, 2023
ENGINE
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light was illuminated. The contact’s wife then drove back to the residence, and the contact added oil to the vehicle. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. Additionally, the dealer informed the contact that the Knock Sensor Detection System (KSDS) software needed to be updated. The vehicle was not repaired. The contact related the failure to Hyundai Campaign Number: 966; however, the dealer informed the contact that the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549483October 11, 2023
ENGINE
I bought my car, drove it for 2 whole weeks before the engine started knocking. The oil was dry. It had been serviced and oil changed, no prior problems. Until the oil light came on, it was dry, it had a burning smell inside the oil cap. It couldn't pick up speed, thankfully my kids weren't in the car, even though that is supposed to be a family car of 6, 2 adults and 4 kids. This needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549488October 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle check engine light came On while driving and vehicle began misfiring. Vehicle was in the shop and injector was found defective. Vehicle again had same issue but intermittently and wife would have to pull over and shut down the car to be able to drive it safely home. Dealership tried blaming bad gas which was purchased a mile from dealership. Within 50 miles vehicle began acting the exact same way and Hyundai dealership says injector needs replaced but blaming contamination not a known issue Hyundai has with injectors. Found multiple instances of same issue and same made up issue of contaminated gasoline even at the same dealership I went to. Faulty injectors make the vehicle unsafe when traveling at highway speeds on busy highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549320October 11, 2023
TIRES
See attached document from complainant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549171October 10, 2023
ENGINE
I had just had my inspection done 8/31/23 (96,759 miles), they checked all fluid levels as a curtesy and engine oil was fine. on 9/17/23 my vehicle went into safety mode and would not go over 40 mph. No engine oil lights or check engine lights came on. I pulled over and checked the oil and there was barely any. I added two quarts of oil and it started running fine immediately. The next morning, I checked the oil again and added another quart. On 9/19/23 I took it to have the oil changed (99,534 miles). On 9/22/23 the car started making a funny noise, pulled off the freeway and as we were trying to reach a safe spot to stop the engine blew a rod (100,004 miles). Again, no engine oil lights or check engine lights came on. This is a reoccurring theme in the research I have since done. This could have blown while driving 70 mph on a freeway! It also left us in a bad part of town in the middle of the night. I owe $10k on the car, the dealership wants $14k to fix it, the car is only worth $15k when it's running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549213October 10, 2023
STEERING, ENGINE
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at 35 MPH, the vehicle had lost power causing the vehicle to decrease in speed. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed where it was informed that the failure was due to a faulty rod bearing. The vehicle had not been replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549245October 10, 2023
ENGINE
Loss of power and then lower engine rod knock. Engine is a total loss and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549102October 10, 2023
ENGINE
I have had the 2017 hyundai santa fa for about 6 months. I've had regular maintenance on the vehicle and out of no where it got a loud knock and clunking noise. Upon researching I've found thousands or people with the same 3.3 engine as mine with the same exact problem. Maybe it's kind of the same deal going on as the 2016 engines. No there was not any lights on but now there is a engine light and loud knocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549294October 10, 2023
POWER TRAIN
My 2023 Hyundai Santa Fe Calligraphy with 14k miles showed a check-engine light. I had noticed some strange behavior in the shifting with a loss of power while driving at low gears. I made an appointment for the dealership the next morning. Was told today that the car needs a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548969October 9, 2023
ENGINE
In transit, it began smoking and the engine light came on. After pulling to the side, flames erupted and it became fully engulfed, followed by a small explosion. The vehicle and it’s contents were a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11549017October 9, 2023
POWER TRAIN, ENGINE
The engine of my 2017 Hyundai Santa Fe started making a loud knocking sound on 9/29/2023. I took the car to a certified mechanic who said that the engine had “thrown a rod.” I researched the NHTSA website and found NHTSA Part 573 Safety Recall Report No. 17V-578 dated Sep 20, 2017. While I never received this notice, the Descriptive Information and Description Defect mirror the problem with my car exactly. The recall was for 3.3L “Lambda” engines produced at the Asan Plant (Korea) between January 26, 2017 and February 13, 2017. My car was produced February 7, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549046October 9, 2023
STRUCTURE:BODY
The vehicles panoramic sunroof shattered while driving. This created an unsafe situation and the insurance company still has not fixed in 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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